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  • Main Points For ESP

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    Thi Đinh Thị Anh
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    Main Points for ESP

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    7 views1 page

    Main Points For ESP

    Uploaded by

    Thi Đinh Thị Anh

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    1.

    The Manager’s job


    - What is management?
    - Levels of management
    - Management functions
    - Essential skills for successful managers

    2. Staffing and Human resource


    - Performance appraisal
    - Purposes of performance appraisal
    - Methods of performance appraisal
    - HR policies

    3. Motivation
    - Factors affecting motivation
    - Ways to motivate employees
    - Ways to retain employees
    - Maslow's Hierarchy of Needs
    - Herzberg's two-factor theory

    4. Leadership
    - Characteristics, traits, and behavior of effective leaders
    - Leadership styles
    - Challenges for first-time managers

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