Leena Korhonen

9519 Highmeadow Dr.

Houston, Texas 77063
Phone: (713) 405-0343
Email:
Accomplished business and IT professional in managing multi-million dollar busin
ess and IT processes, projects and operations with over 15 years of domestic and
international experience. Industry experience includes financial services, bank
ing, manufacturing, information technology and consulting with considerable expe
rience in risk and compliance management. Demonstrated success in business and I
T solutions design inclusive of development and deployment of new technologies a
nd processes. Leadership skills combined with broad-based expertise have led to
realization of significant process and IT operations innovations, developments a
nd transformations.
Experience includes:
• Project management
• Risk management, assessment and internal controls
• Information privacy and compliance
• Risk and compliance area best practices and methods for IT, banking, financial ser
vices and related processes
• Risk and compliance policy and control development including deployment to process
es
• IT security, operations design and optimization
• Business and IT process audits, management and transformation
• Management of high availability and business critical technical environments
• Management of complex, sensitive and multi-technology IT environments

PROFESSIONAL EXPERIENCE
UPM-Kymmene, (United Paper Mills) Helsinki, Finland…10/2007- 06/2010
(Global Leader in Forest and Energy Company, Annual Sales 8 Billion Euro, Operat
ing in 15 Countries)
IT Manager, Application Center, Supply Chain/Information Integration
• Managed IT operations and application development for supply chain
• Initiated and led supply chain risk assessments (COBIT method) formalizing the pat
h introduction of new technologies
• Responsible for developing and managing supplier strategies
• Responsible for service contract performance and integrity of operations
• Responsible for vendor contracting processes and subsequent negotiations
• Managed outsourced service partners, contracts and agreed service level leading to
flawless service delivery
• Managed global organization of 30+ employees
American Express, New York, NY, USA…3/2005- 7/2007
(Global Fortune 500 Financial Services Company)
Senior Manager, Risk, Information Management and Banking
• Led development and deployment of processes, their transformation and revenue opti
mization projects on behalf of Risk, Information Management and Banking Organiza
tions
• Managed operational and financial risk and compliance through continuous analysis
of cross company processes and risk mitigation
• Responsible for risk and privacy consultation and approval for new projects and cu
stomer campaigns
• Consulted business partners and organizations in risk and privacy related issues r
ecommending solutions and best practices
• Developed and managed organization wide compliance, privacy and operational risk p
olicies. Supervised deployment and integrity in delivery and operations in exist
ing and new technology
• Responsible for creation and deployment of business continuity models and change m
anagement planning in preparation for impending change due to internal events (e
.g. business strategy changes) or external events (e.g. government regulations)
• Executed key risk and compliance initiatives that each yielded a reduction of risk
exposure between $5M to $9M
American Express, New York, NY, USA…12/2001- 2/2005
Senior Manager- Supplier Management, Performance and Analytics, Global Supplier
Management
• Responsible for financial analysis and reporting for portfolio supplier contracts
generating over $370M annual revenue
• Created and deployed IT compliance and risk management processes together with ope
rational and performance optimization management
• Responsible for quarterly presentations of financial performance including forensi
c and predictive analysis to internal and external senior executives
• Responsible for demonstrating and maintaining compliance to financial and process
contracts standards requirements that were mandated by legislation, vendor contr
acts and various accords such as in Sarbanes-Oxley, Basel, COBIT and SAS70.
• Responsible for continuous monitoring of process effectiveness, quality improvemen
t and re-engineering opportunities. Efforts yielded average of 35% improvements
in performance per project
American Express, New York, NY, USA…2/2000-12/2001
Senior Consultant – Business Consulting
• Lead key external client engagements on new technology & business solutions develo
pment, including project deployment.
• Responsible for client airline and lodging engagement, negotiations, contracts pri
cing, financial performance, and business development
• Responsible for developing return-on-engagement scorecard metrics for on-going and
predictive engagement analysis that was deployed statistically in financial res
ults analysis for the organization
American Expresses, Stockholm, Sweden…08/1998 – 02/2000
Multinational Relationship Manager – Global Accounts, Travel Related Services
• Managed the financial and contractual performance of key global travel and corpora
te card client portfolio of contracts
• Responsible for contract negotiations, opportunity identification, product pricing
, business development and client profitability
• Lead quarterly presentations on contacts and relationship performance progress and
analysis to both external and internal executive levels
• Responsible for financial analysis and opportunity identification for continuing r
elationship development and growth
Competitive Technologies, Inc, Houston, TX, USA…11/1993-08/1998
(Global MIS Procurement Management Solutions Services Company)
Large Market Client Performance and Systems Solutions Specialist
• Responsible for on-going financial analysis/reporting on portfolio of global clien
t’s performance/identification of further opportunities
• Consulted on process and product development matters
• Lead all presentations on performance of the relationship statistics to key intern
al and external audiences
• Performed as a key contributor in new product development, user requirements gathe
ring and acceptance testing
• Served as the project manager on key client product deployments on global basis
Samsung International, Houston, TX, USA…01/1992-11/1993
(Global Semiconductors, telecommunications digital media and digital convergence
technologies provider)
International Logistics Executive
• Managed distribution and quality of petrochemical and derivates purchases.
• Maintained transactional financial records and executed all accounting entities fo
r further financial reporting
• Managed on-going client and logistics relationships
TECHNICAL SKILLS
Software: Excellent skills in MS Office suite including MS Word, Excel, PowerPoi
nt, Visio, Access and Project
Experience with several Enterprise Resource Planning (ERP) systems, such as SAP
and Peoplesoft. Several types of Content Management Systems (CMS). Customer Rela
tionship Management systems (CRM). HRIS, Messaging Technologies such as EDI and
IBM MQ
Other: IBM as/400, Mainframe and UNIX Operating Systems, Data Warehouse designs,
Linux, Firewall Technology and configuration, access controls information encry
ption mechanisms for storage and sensitive data
Programming Languages: SQL, HTML, XML
EDUCATION
Masters of Science (MSc), Technology Management. Stevens Institute of Technology
. Hoboken, New Jersey - 2003
Bachelor of Business Administration (BBA), Economics and Marketing. University o
f Houston, Houston, Texas
Certified Six Sigma Green Belt
Certified International Privacy Professional (CIPP)
ITILV3 and V4 Certified (Service Management)
BUSINESS AFFILIATIONS
• Member, American Engineering Society
• Member, American Bar Association (ABA), Specialty in Information, Security and Tec
hnology Law.
• Member, International Association of Privacy Professionals
LANGUAGES
English, Finnish, Swedish (intermediate), German (novice)