Chapter 4: What Are

Operations Systems?

The idea that operations management covers the

production and delivery of products and services from
beginning to end can seem overwhelming.

What Is a System? What Is an Operations System?

A system can be defined as an An operations system consists of
organized collection of the primary activities in
integrated parts to accomplish operations management that are
a bigger goal. entirely and efficiently integrated.

Different Phases of Operations Systems

Here are the three major phases of the operations system. 
Phase 1: Planning Operations Systems 

These are the activities involved in the first phase:

 a. Product/service planning b. Capacity planning c. Facilities and layout planning

d. Job and work design e. Workflow management

Phase 2: Planning Operations, Phase 3: Managing

Inventory, and Quality Control. Productivity
The activities involved in this phase In operations management,
include: productivity is the ratio of the output
a. Production planning to the input of the operations system.
b. Scheduling The higher the ratio, the more
c. Supply chain management productive the system and vice versa.
d. Inventory management
e. Service design
f. Quality control