IT Security & Compliance Asset Protection Business Continuity Planning Crisis
Management Project Management Training & Development Recognized as an extensively experienced broad based international security prof essional showcasing proven ability in designing, creating, implementing and exec uting winning strategies for information technology security, business continuit y planning, physical security, crisis management, asset protection and loss prev ention to achieve rapid ROI and establish distinct competitive advantages. Proac tive. Results driven. A superb communicator who is unafraid to institute bold initiatives and carry them out in order to effectuate positive change, efficienc y and increased profitability. QUALIFICATIONS SUMMARY
Over 14 years of accomplishments in security operations, training, staff develop
ment and leadership. Able to manage teams of professionals from diverse backgro unds, levels and interests to work as effective units. P&L responsibility, with a proven record of results, strategic partnering, and long term planning. Lead s ecurity campaigns in corporate environments where growth and accountability are paramount. Key competencies include: Solution Innovation Department Creation & Development Certified Master Trainer Security Operations and Management Curriculum & Program Development Audit and Compliance Project Management and Implementation Direction, & Re-engineering of Mission and Focus
DIRECTOR INFORMATION SECURITY Top security officer. Responsible for all aspects of IT/Info Security for Sears Holding Company (fortune 50) including IT Compliance, Online Security, Security Operations, Access Control and Enterprise Business Continuity Planning. * Revamped and modernized entire IT Security department, including security tool s, processes, and solutions. * Successfully researched, validated and implemented over 10 critical IT Securit y solutions including Security Operations Center, Data Loss Prevention, Identity Management, Intrusion Detection and Intrusion Prevention Systems, Host Intrusio n Prevention Systems, Network Access Control, Web filtering, Email Encryption, A ttack and Pen team, SIEM and more. * Built a world class team of IT Security Professionals including getting Sr. Le adership approval for additional headcount during a time of staff reductions. * Budget responsibilities for over $15 million for base budget and projects. * Forged strategic partnerships with key business units including legal, human r esources, loss prevention, ecommerce, and facility management that enabled unpre cedented levels of cooperation and collaboration towards accomplishing key initi atives. * Took leadership imitative and forged an enterprise class business continuity p lanning department. * Drove accountability and results for key measurable such as wireless security, threat escalation and response, encryption standards, access control & identity management, software life cycle development, vulnerability & remediation manage ment at all layers, file integrity, eDiscovery & forensics, firewall standards, penetration tests, and web filtering. * Lead compliance initiatives for PCI (Level 1), SOX , HIPPA, PPI, ISO, Cobit, SAS etc. Reliance Retail Ltd. Mumbai, India 2006 - 2008 ASSISTANT VICE PRESIDENT SECURITY & LOSS PREVENTION Subject Matter Expert for loss prevention, corporate security & information secu rity as well as an integral part of the leadership team overseeing all loss prev ention facets of one of the largest retail start-ups in history and a global for tune 100 company. Spanning 13 different retail formats including end to end sup ply chain protection in the dynamic Indian retail market. * Implemented and adapted international best practices in SLP for the unique req uirements of retail in India. * Authored and executed Standard Operating Procedures for information security & SLP across all 13 retail formats and Distribution & Logistics including Fraud, Security, Loss Prevention and Control Room functions. * Reviewed and contributed to the business and operational SOPs of all formats a nd functions of Reliance Retail. * Co-Created the design basis for SLP systems selection, procurement, placement and deployment including EAS, RFID, CCTV, intruder and fire alert systems, monit oring & control room systems, anti-shoplifting devices, video analytics, access control, and vehicle tracking. * Lead a team of over 20 direct reports including 12 GM level; responsible for o ver 3,450 SLP team members. * Reduced shrink rates from over 7% to less than 1% in less than 18 months. * Created communication, training and awareness campaigns around shoplifting and employee theft. * Conducted root cause analysis of process related shrink and worked with key me mbers of the business and operation team to streamline processes, and improve ex ecution. * Developed strong partnerships with key internal teams across all formats and f unctions to foster a culture of security and loss prevention throughout the orga nization. * Authored positioned based training material that was delivered to field and co rporate teams. * Introduced Impression of Control program for Control Room Operations, greatly increasing the ROI of CCTV systems and effectively reducing malicious employee a cts. * Directed benchmarking exercise with over 50 other Indian retailers, capturing key data on SLP tactic utilization. * Created SLP War-Room Operations to effectively protect, monitor & track new st ore openings & initiatives. * Designed organization charts, job descriptions, and goals & objectives for all SLP positions. * Lead SLP efforts in Crisis Response and Business Continuity Planning in prepar ation of and during actual crisis events such as protests, fires, floods, infras tructure failure and high-level clandestine investigations. Target Stores, Salt Lake City, UT 1996 - 2006 DISTRICT ASSETS PROTECTION TEAM LEADER Manage all aspects of asset protection strategy and execution, including safety, theft and fraud for 20 stores, a $1.9M operating budget and up to 20 exempt pro fessionals and 120 non-exempt employees. Was a consistent Top-3 performing distr ict out of 161 districts for overall team performance, where I Earned over a doz en formal company awards in recognition of leadership, budget management, outsta nding performance, team execution, community involvement and safety. EDUCATION
Weber State University,
Bachelor of Science degree in Criminal Justice Student of the Year - Cum Laud e TRAINING & CERTIFICATIONS Master Trainer Crisis Prevention Institute Certified Trainer Wicklander & Zula wski Certified