TOGAF® 9 Training Course - Level 1 Foundation Comic Strip

TOGAF® 9 Training
TOGAF 9 Training
®
Course: Level
Course: 1 and
Level 1 2
Combined
Foundation
Comic Strip
TOGAF® 9 Training
Course: Level 1
Foundation
TOGAF® 9 Training
Course: Level 1 and 2
Combined
Training content licensed to Marco Cesar Rios Diaz, issued on 26-02-2018, edition 2018 by IT INSTITUTE
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TOGAF® 9 Training Course: Level 1 Foundation | r3.1.0
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Copyright © 2017, ITpreneurs Nederland B.V. All rights reserved.
Published under license by ITpreneurs Nederland B.V.

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Trade Marks
V9.1 Edition, Copyright © 2009-2011.
All rights reserved. Published by The Open Group, November 2011
The Open Group Certification logo is a trademark and the word TOGAF is a registered
trademark of The Open Group in the United States and other countries.
The content of this course has been adapted from The Open Group website www.opengroup.
org and also from the following books:
●● Buschmann, Frank, Regine Meunier, Hans Rohnert, Peter Sommerlad and Michael
Stal. Pattern-Oriented SoftwareArchitecture – A System Of Patterns. John Wiley &
Sons, 1996
●● Wiegers, Karl E. Software Requirements (Second Edition). Microsoft Press, 2003
Disclaimer
Information provided about the course, modules, topics and any services for courses including
simulations or handouts, are an expression of intent only and are not to be taken as a firm
offer or undertaking. The Publisher reserves the right to discontinue or vary or maintain such
course, modules, topics, or services at any time without notice and to impose limitations on
enrolment in any course.
The course materials provided may have hypertext links to a number of other web sites as
a reference to users. This service does not mean that the publisher endorses those sites or
material on them in any way. The publisher is not responsible for the use of a hypertext link
for which a commercial charge applies. Individual users are responsible for any charges that
their use may incur.
The information in this course is written using a blend of British and American English. Although
every effort has been made regarding the usage of correct spelling, punctuation, vocabulary,
and grammar with regard to the Standard English, ITpreneurs accepts no responsibility for
any loss or inconvenience caused due to the regional differences in the usage of the English
language.
Case Study
University of Centralville
The University of Centralville is located in the city of Centralville in the United States. Founded in
1912, it has around 30,000 students and 5,000 staff members. The University provides
education and research under its broad range of graduate and undergraduate programs. As a
large and multifaceted international knowledge centre of academic and scientific excellence, the
university’s core mission is to:
 Educate young people.

 Train new generation of researchers.
 Produce academics who have specialist knowledge as well as professional skills.
 Conduct groundbreaking research.
 Address social issues and work towards solving them.
The University's organizational culture is defined by the core values of ambition, inspiration,
commitment and independence. The University has formulated a strategic plan for 2016. The
important themes in this plan include greater differentiation of the educational system, higher
pass rates, and lower dropout rates. The university has translated these themes into a number
of performance agreements, which include:
 Increase the number of students in honors programs from 9 percent to 12 percent.

 Decrease the dropout rate of students from 18 percent to 15 percent.
 Decrease the switch rate of students to another program from 7 percent to 6 percent.
 Increase the number students that obtain a degree certificate from 74 percent to 77
percent.
 Increase the percentage of lecturers with a basic teaching qualification from 20 percent
to 60 percent.
 Increase the spend of all public government research grants on valorization to 2.5
percent.
 Maintain a maximum of 20 percent for the ration between overhead and turnover.
The university offers its education and research programs through six faculties, such as
humanities and science (see Figure 1). Each faculty consists of a number of departments. Each
department coordinates the research and teaching programs of a specific field. The faculties are
supported by a number of support departments that provide general services, such as human
resource management and information technology.
All these departments are governed by the executive board. The executive board is the highest
administrative body. The supervisory board is the University’s statutory supervisory body. The
executive board requires the approval of the supervisory board on the strategic plan, the annual
report and the annual accounts. The supervisory board appoints the members of the executive
board after hearing the university council. This council is an elected advisory body representing
all the staff and students of University of Centralville and has regular meetings with the executive
board about topical issues which it has statutory authority to advise upon.
Copyright © 2017 │ 1
Course Book | TOGAF® 9 Training Course: Level 1 Foundation
University Council Executive Board Supervisory Board
Faculties Support services
Humanities Executive affairs
Law, Governance & Communication and

Economics marketing
Science Facilities
Geoscience Finance
Social & Behavioural

Sciences Library
Information
Medicine Technology
Human Resource
Management
Figure 1 Organization chart
The Information Technology (IT) Department of the University consists of around 100 staff
members and is the responsibility of Manny, the IT Director. Manny reports to the IT-responsible
executive in the executive board. Most of the staff members of the IT Department are involved in
the management and daily operations of the various IT systems of the University.
The application management team has around 40 developers that also maintain the
applications. Custom development is done using Java technology, but there are also separate
development groups for application integration and portal development.
The operations team is also around 40 people. It provides service management, including the
service desk, in addition to services to manage the server and network infrastructure and the
workstations.
There is a separate information management team that can be seen as the demand organization
for IT. Walter is the manager of the team, who has been around for a year. He reports to Manny,
the IT Director. Walter has very limited experience in the higher education sector.
Hank and Donny are the two Enterprise Architects, who are responsible for ensuring that all IT-
related changes are in line with the organization goals, standards and guidelines. Although their
title suggests a broad responsibility, in practice they are mostly focused on IT, which is also
where their knowledge and experience is.
2 │ Copyright © 2017
Case Study
There is also a team for functional management, consisting of 15 people. Around 10 of them are
responsible for the functional management of the core IT systems of the University. In addition
there are 5 people responsible for requirements analysis and functional specifications for new
systems that need to be developed. There is also a team of 5 Project Managers as part of the
information management team.
Information
Technology Support services
Application Information
management Operations management
Functional
Java Service management management
Infrastructure Enterprise
Enterprise integration management architecture
Portal Workstation support Project management
Figure 2 Organization chart for the Information Technology department
Until now the Architects have not delivered any formal Enterprise Architecture documents. They
are mostly engaged in projects, advising Project Managers and other project members on IT-
related subjects. Their deliverables are mostly memos on all sort of subjects, containing their
personal viewpoint on specific subjects. Their advise is not always taken into account by Project
Managers because it may lead to additional work.. There is no formal architecture governance in
place. The manager of the Information Management Department has the impression that the
Architects do useful things and does not feel that a more formalized governance is needed.
The following core IT systems exist:
 Learning Management System —This is the core education system, providing students
and lecturers with a place to exchange education materials, exercises and exercise
results. It also provides collaboration mechanisms to facilitate discussions and
teleconferences.
 Student Information System — This is the core administration system that administers
information about students, teaching programs, courses and grades.
 Scheduling System — This system schedules the various courses in time and ensures
that the necessary resources such as lecturers and rooms are available.
 Research Administration System: This system supports the administration of research
results and is available to the researchers as well as instructors and students.
 Financial System — Is where the general ledger is maintained and also supports
collections and disbursement processes.
 HR System — This system administers employees, their competencies, and their

salaries. It also provides self-service functionality for employees where they can see and
change their own personal information.
 Procurement System — This system supports the procurement process as well as the
administration of suppliers and contracts.
 Portal — This system provides personalized access to the most important information for
students, lecturers and employees. It also hosts the general website of the university.
The financial system and the HR system will be replaced by SAP in the near future. This will also
provide an opportunity to phase out a number of smaller, custom-built systems in these areas. It
will be connected to the portal, providing self-service functionalities for employees. Besides
these core systems there are a large number of IT systems that are very specific for a certain
faculty, education or research area and that are not maintained by the central Information
Technology Department.
The University campus consists of six buildings that house the various faculties and
departments. One of the buildings is used to function as the data center of the University. This is
where most of the servers are placed that host the various IT systems. Most of the servers are
using Microsoft Windows, but a new Unix environment is also being implemented for SAP. This
is also where the Storage Area Network is located.
Next to the data center, there is also a separate backup room where an additional Storage Area
Network is located, in addition to a tape library. These are used to store a backup of data from
the servers. There is one network room (MER) where the most important network devices are
located. These include two Level 2 switches, a firewall that connects the University to the
Internet and two firewalls that provide access to the University network from two buildings in
which students live. In addition there are around 10 secondary network rooms (SER) in every
building, that directly connect to the main network room. Workstations and multifunctional
printers connect to these secondary network rooms. The server room is connected directly to the
primary network room with a glass fiber connection.
The network of the University is divided into separate network zones, which include a
demilitarized zone that hosts the webservers, a server zone that hosts most of the servers, a
database zone that hosts the database server, and a workstation zone that hosts the
workstations. These zones are separated from each other by a central router, which uses
access lists to allow network traffic to pass to specific zones.
Currently there are a number of important issues confronting the IT systems of the University:
 Students are currently not able to access their emails, documents and applications outside of
the six university buildings on the campus. Also, the students are not able to access these
with their own laptops, tablets or smart phones. The wireless network facility is very limited in
capacity and does not provide access to all the systems that the students need.
 There are still a lot of spreadsheets being used alongside the core IT systems. For example,
the faculties use spreadsheets to administer the availability of their own lectures and enter
the details manually into the scheduling system.
Case Study
 There is an old email system that has been used for over 10 years. It is no longer supported
and runs on hardware that is also no longer supported. Students have very limited room for
email on this server, but expanding it is difficult since it cannot be connected to the Storage
Area Network.
 There is no connection between the HR system and the directory server as well as from the
student information system to the directory server. All students and employees have to be
entered manually into this directory server, which is a labor intensive and error-prone
process.
 Most of the systems are not redundant and form a single point of failure leading to significant
availability risks. Currently, only the database server, the storage area network, the firewalls,
and main switches have two separate instances.
 There is no disaster recovery facility, which means that when a disaster occurs all IT
systems will be destroyed and it may take weeks or even months to get the IT systems up
and running again.
Based on these issues a new IT strategy has been formulated recently. The main goals as
formulated in this IT strategy are:
 Provide students with access to their emails, documents and applications from their own
mobile devices and from home PC.
 Increase the availability of the IT systems by ensuring that all single points of failure in the
technical infrastructure are solved.
 Increase the efficiency of administration processes by preventing multiple entry of the same
information in multiple systems.
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Information Systems Architecture
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Architecture Capability Framework
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TOGAF® 9 Training

Published under license by ITpreneurs Nederland B.V.

 Educate young people.

 Increase the number of students in honors programs from 9 percent to 12 percent.

University Council Executive Board Supervisory Board

Faculties Support services

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Figure 1 Organization chart

Figure 2 Organization chart for the Information Technology department

The following core IT systems exist:

 HR System — This system administers employees, their competencies, and their

TOGAF ® 9 Training Course: Level 1 and 2 Combined

10 │ Copyright © 2017

Participant | Course Introduction

TOGAF ® 9 Training Course: Level 1 and 2 Combined

12 │ Copyright © 2017

Participant | Course Introduction

TOGAF ® 9 Training Course: Level 1 and 2 Combined

14 │ Copyright © 2017

Participant | Course Introduction

TOGAF ® 9 Training Course: Level 1 and 2 Combined

Participant | Course Introduction

Copyright © 2016 11│

TOGAF ® 9 Training Course: Level 1 and 2 Combined

Participant | Course Introduction

TOGAF ® 9 Training Course: Level 1 and 2 Combined

Participant | Course Introduction

Copyright © 2016 15│

TOGAF ® 9 Training Course: Level 1 and 2 Combined

Participant | Course Introduction

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TOGAF ® 9 Training Course: Level 1 and 2 Combined

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TOGAF ® 9 Training Course: Level 1 and 2 Combined

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Participant | Course Introduction

TOGAF ® 9 Training Course: Level 1 and 2 Combined

TOGAF ® 9 Training Course: Level 1 and 2 Combined

Participant | Enterprise Architecture – An Introduction

TOGAF ® 9 Training Course: Level 1 and 2 Combined

Participant | Enterprise Architecture – An Introduction

TOGAF ® 9 Training Course: Level 1 and 2 Combined

Participant | Enterprise Architecture – An Introduction

Copyright © 2016 31│

TOGAF ® 9 Training Course: Level 1 and 2 Combined

Participant | Enterprise Architecture – An Introduction

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TOGAF ® 9 Training Course: Level 1 and 2 Combined

Participant | TOGAF® 9.1 – An Introduction

TOGAF ® 9 Training Course: Level 1 and 2 Combined

Participant | TOGAF® 9.1 – An Introduction

TOGAF ® 9 Training Course: Level 1 and 2 Combined

Participant | The Architecture Development Method

TOGAF ® 9 Training Course: Level 1 and 2 Combined