JOE MEZA, RN, BSN,MSN, MHA, LTCA

4915 Saddleback Road * Arlington, TX 76017

jmedf852@westpost.net * 817-692-4348
NURSING ADMINISTRATOR
Quality Assurance / Program Administration / Internal Systems & Controls
NURSING ADMINISTRATOR WITH EXTENSIVE ACHIEVEMENT WORKING IN HOME HEALTH, INPATIE
NT ACUTE REHABILITATION HOSPITALS, LONG-TERM CARE FACILITIES, AND FULL-SERVICE H
OSPITALS. PROVEN ABILITY TO DEVELOP PROGRAMS AND SYSTEMS THAT BENEFIT ORGANIZATI
ONAL AND STAFF DEVELOPMENT. PROACTIVE LIAISON WITH STAFF, MEDICAL PERSONNEL, ADM
INISTRATION, AND SUPPLIERS TO MEET GOAL OF PROVIDING HIGHEST QUALITY PATIENT CAR
E WHILE CONTAINING COSTS, MAXIMIZING EFFICIENCY, AND MAINTAINING COMPLIANCE WITH
GOVERNING REGULATIONS. NATURAL LEADER AND EFFECTIVE COMMUNICATOR; BILINGUAL IN
ENGLISH AND SPANISH.
OPERATIONS AND MANAGEMENT STRENGTHS:
* Healthcare Operations Oversight
* Quality Management & Audit Review
* Budget Development / Management
* Recruiting & Staffing Initiatives
* Policy & Procedure Development
* Strategic Planning & Execution
* Program Coordination & Management
* Team Building & Leadership

EDUCATION & CREDENTIALS

Long Term Care Administration Program * MIDLAND COLLEGE - Midland, TX (2009-2010
)
Texas State Board Long Term Care Administrator Licensing Exam passed: 6/2010
Master in Healthcare Administration (MHA) * UNIVERSITY OF TEXAS AT ARLINGTON - A
rlington, TX (2009)
Master of Science in Nursing Administration (MSN) * TEXAS A&M UNIVERSITY - Corpu
s Christi, TX (1993)
Bachelor of Science in Nursing * CORPUS CHRISTI STATE UNIVERSITY - Corpus Chri
sti, TX (1992) Sigma Theta Tau International Nursing Honor Society ~ Elaine Barb
iere Nursing Scholarship (1990-91)
Certified Legal Nurse Consultant (2002 - 2005)

PROFESSIONAL EXPERIENCE
DIRECTOR OF NURSING EDUCATION PROGRAM * CONCORDE CAREER COLLEGE - ARLINGTON, T
EXAS (8/1/2010 TO PRESENT)
Manage the instructors and the educational activities of the department and all
classes both day and evening. Responsible for meeting or exceeding all regulati
ons and standards of the state, the accrediting commission, and program accredit
ing boards and bodies.
Administrative Nursing Supervisor * ARBROOK PLAZA - Arlington, TX (2/2008 to 9/2
009) Contributed to operations within 120-bed nursing and rehabilitation nursing
facility, providing leadership to 40 to 50 staff members in caring for 95-110 r
esidents during weekend shifts.
Staff Nurse * BAYLOR MEDICAL CENTER - Dallas, TX (8/2007 to 2/2008)
Delivered patient care in 48-bed telemetry step-down cardiac care unit.
Director of Education * HEALTHSOUTH REHABILITATION HOSPITAL - Arlington, TX (3/2
007 to 8/2007); VENCOR ARLINGTON - Arlington, TX (5/2002 to 1/2005) Developed an
d implemented training programs and continuing education courses to meet the lea
rning needs of nursing staff and other ancillary health care professionals. Prov
ided management training to staff and conducted new-hire orientation. Coordinate
d all regulatory and agency-required programming.
Selected Contributions:
Developed a systematic quality assurance/improvement program enabling nursing
staff to identify and correct specific critical clinical indicators through cond
ucting daily comprehensive healthcare chart reviews, on-site in-servicing, and r
elated employee counseling.
Created and executed a management training program that led to increased effic
iency, morale, and teamwork in the workplace.
Applied and achieved the status of administrator for an Approved Provider for
Continuing Nursing Education through the Texas Nurses Association.
Assistant Professor, Nursing * TARRANT COUNTY COLLEGE - Arlington, TX (1/2005 to
3/2007)
Delivered instruction and mentoring to students completing Associate Degree in N
ursing program, comprising 100+ students per semester and management of five cli
nical instructors. Coordinated and re-structured skills lab, taught theory conte
nt and provided evaluations and feedback to faculty and students.
Nurse / Nursing Supervisor * MEDICAL CENTER ARLINGTON - Arlington, TX (1/2002 to
1/2005)
Provided patient care in surgical / operating room environments, including rotat
ions through general, laparoscopic, gynecologic, orthopedic, thoracic, open hear
t, and cranial surgery cases. Oversaw nursing care in same full-service hospita
l with responsibility for supervising directing patient care, customer service,
code management, crisis intervention, resource allocation, and employee scheduli
ng.
Selected Contribution:
Leveraged leadership strengths to contribute as administrative Nursing Superv
isor for weekend shifts.
Nursing Supervisor * COLUMBIA REHABILITATION HOSPITAL OF SOUTH TEXAS - Corpus Ch
risti, TX (12/1998 to 2/2000)
Oversaw nursing care in a 60-bed full-service rehabilitation facility with respo
nsibility for supervising direct patient care, code management, crisis intervent
ion, and resource allocation / scheduling. Served as assistant to the director o
f patient services.
Administrator * MEZA HEALTHCARE, INC. - Corpus Christi, TX (12/1997 to 12/1998)
Oversaw daily agency operations, including developing and executing programs, p
olicies, and procedures in line with the conditions of participation for Medicar
e and Medicaid, Texas nursing standards of care and practice, Texas Department o
f Health and OSHA requirements. Ensured compliance of daily operations and deliv
ery of patient care based on established policies. Prepared and monitored annual
budget. Administered human resources functions for 36 staff members. Collaborat
ed with Quality Assurance Director and Director Patient Care Services to assess
and implement quality assurance activities. Processed all billing and accounting
data. Conducted initial patient on-site assessments and completed follow-up doc
umentation.
Selected Contributions:
Created a successful educational nursing program, addressing at least 33 crit
ical nursing indicators frequently monitored by the Texas Department of Health,
JCAHO. The program was later implemented in a publically traded rehabilitation
hospital and later adopted statewide.
Contributed to an increase in department productivity by 90%, by developing
new quality improvement programs.
Responded to elevated patient and employee interpersonal issues and concerns
in a timely, professional manner.
Developed and monitored an academic educational nursing pilot program focuse
d on "Complete Patient History and Physical Assessment" that included a pre-tes
t, an educational program with multiple behavioral outcomes, and a post-test wit
h an inter-rater reliability return demonstration(s) to measure knowledge retent
ion and critical skills acquisition.
** *** **
Additional experience as Registered Nurse Theory and Clinical Instructor, Del Ma
r College, Corpus Christi, TX; Medical / Surgical Nurse, Driscoll Children's Hos
pital, Corpus Christi, TX; Surgical Charge Nurse and Patient Advocate, Mercy Reg
ional Medical Center, Laredo, TX; Nursing Supervisor, Doctor's Hospital, Laredo,
TX; and Staff RN, Mercy Hospital, Laredo, TX.