Nama : Yulan Aisah Manalu

NIM : 7213510059
Kelas : Manajemen A

UTS (UJIAN TENGAH SEMESTER)

BAHASA INGGRIS BISNIS
UNIVERSITAS NEGERI MEDAN

1. Write the different meanings of eye contact in American culture, English culture and
Japanese culture !
Answer :
Eye contact in american culture is if a person who does not maintain 'good eye
contact' is regarded as being slightly suspicious, or a 'shifty' character. Americans
unconsciously associate people who avoid eye contact as unfriendly, insecure,
untrustworthy, inattentive and impersonal. In english culture, the polite Englishman
is taught to pay strict attention to a speaker, to listen carefully, and to blink his eyes
to let the speaker know he or she has been understood as well as heard. And
japanesse culture, children are taught in school to direct their gaze at the region of
their teacher's Adam's apple or tie knot, and, as adults, Japanese lower their eyes
when speaking to a superior, a gesture of respect.
2. Make a simple dialog about welcoming office visitor!
Answer :
A : Excuse me.
B : Yes, Sir. What can I do for you?
A : Could you help me to meet Mr. Liam Grey, the manager of this company?
B : Did you take an appointment ?
A : Yes, I did. He himself called me this morning.
B : I am afraid you can’t see him right now, he is in an urgent meeting with a
delegation from Singapore. And he ordered me not to allow anybody to meet him
until 2 p.m.
A : It is very important for me to meet him today as I am leaving for Australia
tomorrow.
 B. : Would you wait for a moment? Let me check with the manager please. What is
your name, Sir, and from which company are you coming?
A : Hanry Styles, Software Engineer, Bukulapak.
B : Thank you.

3. What are the common topics in a small talk? And why do we have to avoid talking
about politics in small talk?
Answer :
There is topic in small talk
• Weather
• Arts and entertainment
• Sports
• Family
• Food
• Work
• Travel
• Hobbies
The problem with talking about politics is that you never know who in the crowd
may have strong opinions. Stay away from this topic unless you want to risk ending
up in the middle of a heated conversation.
4. Write a dialog inviting co-worker!
Answer :
A : I’d like to ask you to meet the investor with me tomorrow
B : Thank you for the invitation, but I’m affraid I can’t go because I will be out
with my family tomorrow