Nama : Yulan Aisah Manalu

NIM : 7213510059

Kelas : Manajemen A

Telephoning Skills in Business

1. Make a good conversation on the business phone based on lan Badger, on Everyday Business
English textbook.

Answer :

Denil. : Hello, marketing. How can I help?

Meysa : Could I speak to Jason Roberts please?

Denil : Certainly. Who shall I say is calling?

Meysa : My name’s Mike Andrews.

Denil : Just a second - I’ll see if he’s in. Hello, Jason, I’ve got Mike Andrews on the phone for
you ... OK - I’ll put him through. Hang on a moment, I’m just putting you through.