ASSIGNMENT

On
“ TYPES OF KNOWLEDGE “

Submitted By : Amrita Kalia

Reg No: 2161301142

Institute of Business & Computer Studies

(Faculty of Management Sciences)
Siksha O Anusandhan (Deemed to be University)
Ghatikia, Kalinga Nagar, Near SUM hospital Road, Bhubaneswar
What is Knowledge ?

Knowledge is a familiarity or awareness, of someone or something, such as facts (descriptive

knowledge), skills (procedural knowledge), or objects (acquaintance knowledge) contributing to
ones understanding.

What is Knowledge Management System (KMS) ?

A knowledge management system comprises a range of practices used in an organization to

identify, create, represent, distribute, and enable adoption to insight and experience. Such
insights and experience comprise knowledge, either embodied in individual or embedded in
organizational processes and practices.

Purpose of KMS are :

- Improved performance

- Competitive advantage

- Innovation

- Sharing of knowledge

- Integration

What are the types of Knowledge Management Systems ?

With a knowledge management system, your users will gain access to the knowledge bases that
help them resolve their issues. Knowledge Management (KM) plays a vital role in efficiently
organizing the content, and for such cases, content management systems come into action.

These knowledge management programs are responsible for creating, managing, and distributing
the article, specifically for intranet, extranet, or website. In this advanced technological world,
there exist three main knowledge management system types:
Enterprise-wide systems :

An enterprise-wide system is a general-purpose system. It collects, stores, distributes and uses

digitized information and its related knowledge. This knowledge is regarding organizational
learning.

Portals, Search Engines, Collaboration tools, and Learning Management systems (LMS) are the
leading examples of technologies that maintain systems.

These systems deliver tools, online directories, and other implementation details to locate
knowledge workers with specialized or experienced professionals. They are essential
tacit knowledge sources (Botha et al.).

The Enterprise-wide knowledge management system type is solely responsible for handling or
searching the relevant information, performing data storage for the structured and unstructured
format, and placing the knowledge individual within your enterprise.

Knowledge Work Systems :

What is a knowledge work system? It is a specialized management system designed for

engineers, scientists, and other knowledgeable individuals. Such effective knowledge
management programs contain an online directory to search for the company professionals that
help the people and corporate workers with the specific information they need.

With the help of standardized expert systems, this knowledge management system benefits
employees in finding accurate information from the available knowledge database using best
practices for future purposes.

Although, there are certain things that people can only learn through experience. We call it Tacit
knowledge.

Typically, the system involves :

- Unique knowledge management tools to perform group collaboration

- Useful portal to reduce information access

- Knowledge in management implementation

- Search Engine

- Interactive tool to categorize information related to the taxonomy.

Intelligent Techniques :

Intelligent Techniques, one of the best knowledge management systems types, involves
collecting, storing, and managing knowledge with smart strategic things.

Such knowledge network systems contain intelligent agents responsible for dealing with
particular and predictable tasks for people, users, business processes, or everything related
to knowledge-based software applications.

People use Artificial Intelligence to synthesize raw data into valuable knowledge management
systems to perform knowledge capture, knowledge transfer, knowledge storing, and knowledge
acquisition.

These knowledge management systems use search tools like deep learning, machine learning,
and big data techniques to focus on patterns and connections.

Such information systems help the firm sieve through massive data sources to quickly retrieve
the required information.

It allows the firm to manage knowledgeability, optimize your knowledge management efforts
and places a strong emphasis on its supplementary resources such as communities, groups,
and webinars.

Did you know that any knowledge which can get easily articulated, codified, stored, and
accessed is called explicit knowledge?

So, these were the three major types of knowledge management systems that enhance your
business strength and productivity. Moving ahead, let’s have a quick look at the top knowledge
management software solutions that people can consider for their enterprise, startup, or company
initiatives.
What is Knowledge Management Cycle ?

Knowledge is a key to success. Knowledge management is one of the most important activities
that an organization has to adapt. The following figure shows the knowledge management cycle:

As shown in the above figure, the knowledge management cycle has six steps. The six steps are
discussed as follows:

Share and Learn:

The sharing of knowledge in order to facilitate learning is the first step in knowledge
management life-cycle. Sharing of knowledge is one in which people exchange their views and
ideas on a particular domain.
Create:

Knowledge is created by sharing of ideas by people working in an organization. Better sharing

leads to better ideas thereby creating a valuable knowledge repository.

Capture and Acquire:

Capture and acquisition of knowledge is one in which the knowledge created is collected in huge
numbers and stored in a repository.

Organize:

Organizing is the next step to capturing of knowledge. The captured content is organized using a
framework or knowledge model. The model reflects the elements of knowledge and flows that
are embedded inherently in the specific processes and culture of organization.

Access, Search and Disseminate:

The organized knowledge is put in such a way that it could be accessed, searched and
disseminated by the users working in the organization.

Use and Discover:

The last step is to make use of the knowledge acquired in solving problems in real time.

As mentioned above, the key to knowledge management lies in sharing of knowledge. Sharing
the knowledge increases the innovation and improves the overall quality of work. Thus, proper
knowledge management helps organizations in developing the skill set of employees and
improving their overall efficiency at work.