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Week 8 Journal

Dr. Kaninjing- Public Health Internship

March 4th, 2022

I can’t believe it is the eighth week of my internship. I have already learned so much and

will continue to do so throughout the coming weeks. We have been using the x-ray machine

daily since it was installed last week. Our patients are loving this service. We had a very busy

week at Life Point Medical. Thursday was our busiest day as ultrasound came into the office and

the mammogram bus also came. Soon, I will learn how to do the mammogram and ultrasound

billing which will be great. The billing/coding is a skill that will benefit me in the future.

On Monday morning, I checked the email and went through the rest of the mail from

Friday. Dr. Beck came in before the huddle to discuss the mass texting service and to figure out

how I have been doing with my research. He decided he was going to send a video once a week,

so we decided to go with textedly. After the morning huddle, I signed him up with textedly, and

then I had to contact our representative to learn how to download Dr. Beck’s CSV file into the

dashboard/subscribers tab. I concluded the morning by completing the billing so that Allison

could go in, double-check them, and then drop the claims. After lunch, our textedly

representative had gotten back into contact with me so I had to pass it on to Dr. Beck. We got his

CSV file downloaded and he sent the first mass text using the new service. Then, I had to run to

the post office to send off a patient’s medical records. I returned to the office and saw a few

amazon packages. Jessica and I opened them up and it was most of the supplies for the new

exam rooms. We hope to get the new supplies dispersed into their proper exam room by the end

of this week. I completed the afternoon billing and Jessica went in behind me to double-check
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and drop the claims. Before I left, Dr. Beck showed me the issues that google ads are presenting

us with.

Tuesday morning after the morning huddle, I finished typing up the biote instructions and

printed them out. Then, I filed the instructions into the front of the biote binder where they would

be easy to access for anyone who may need to look at them. I made a file for textedly to go into

our filing cabinets and then I filed what little information we currently have. Before I left for

lunch, I worked on the morning billing. After lunch, I updated the calendar since it was the first

day of March. Then, I finished the morning billing, checked the mail, and put it where it

belonged. I ended the day by completing the afternoon billing and sat with Jessica while she

went through to double-check me. She gave me a few pointers/reminders that I made note of.

I worked until lunch on Wednesday. At the morning huddle, we talked about a scheduling

issue for Friday and Dr. Beck and Kristin worked on resolving it with the front desk individuals.

Then, I scanned many documents into several patients’ charts. I completed the morning by doing

some of the morning billing. A code arose that I had not seen before, so I did some research on it

and will follow up with Jessica, Allison, and Dr. Beck.

I started off Thursday morning by checking the email and discarding the billing sheets

from Wednesday. After the morning huddle, Jessica and I met with Allison to decide what we

needed to complete for the day. I did a few EOBs and then I started on the morning billing. After

returning from lunch, I finished the morning billing and checked the mail. I had quite a bit to go

through since I did not do that on Wednesday. I went through and did my thing with mail before

I started the afternoon billing. I completed the afternoon billing, looked over it with Jessica, and

then left for the day.

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On Friday, Jessica and I met with Allison and then started our days. We both had a few

tasks that needed to be completed before leaving for the day/weekend. My first main task was to

get with Dr. Beck to go over the google ads issues. Then I had to call google ads customer

service and resolve the issue that we were having with our dermatology ad. Google ads just shut

it down, so I had to go through a process to get it up and running again. Throughout the morning,

I completed the morning billing. Before leaving for lunch, I looked back in the files from last

year to figure out how many packs of the flu vaccines Jessica had ordered. I relayed this

information to Jessica, and she showed me how to run a report in Athena to see how many

patients received the flu vaccines compared to how many flu vaccines were paid for. It turns out

that more patients received the vaccine and were not billed for it. Therefore, Jessica and I are

thinking of a better way for the nurses/ front desk to document the flu vaccines given to ensure

that all individuals are being billed properly. After lunch, I called a potential candidate for the

office manager position to schedule a second interview this upcoming week. Toward the end of

the day, I made new timecards for the employees to grab on Monday as the new pay period

begins. I ended the day by checking the mail and completing the afternoon billing.

Overall, it was another great week at my internship site. I continue to be so thankful that I

am able to intern here and to grow my knowledge on this view of the public health field. I

continue to research online MBA programs, and I will look into GCs before fully deciding.
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Day Time In Lunch Time Out Hours Worked

Monday, 8:00 A.M. 12:00 P.M. – 6:00 P.M. 9

February 28th 1:00 P.M.

Tuesday, 8:00 A.M. 12:00 P.M. – 5:30 P.M. 8.5

March 1st 1:00 P.M.

Wednesday, 8:00 A.M. - 12:00 P.M. 4

March 2nd

Thursday, 8: 00 A.M. 12:00 P.M. – 5:30 P.M. 8.5

March 3rd 1:00 P.M.

Friday, March 8:00 A.M. 12:00 P.M. – 5:30 P.M. 8.5

4th 1:00 P.M.

Total Weekly 38.5

Hours

Total Hours to 242.5

Date

Weekly Hours: 38.5

Total Hours to Date: 242.5