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Dr. Kaninjing- Public Health Internship

March 27th, 2022

We had another successful and busy week at Life Point Medical. On Thursday, I went

through my first HIPAA/OSHA training and received my certificates for both. I am thankful that

I was able to do that while being in my internship. All employees went through the training, so

we are good until next year. I continued to complete my main duties and tasks throughout the

week while also learning something new that I will keep up with as I start my full-time position.

I started Monday morning by checking the email, tidying my workspace up, and just

simply getting my mind ready for a new week at the office. After the morning huddle, I checked

the status of some EOBs that appeared in my task box over the weekend. Then, I started the

morning billing for the women’s center and the main office. After lunch, I finished the morning

billing before I ran some errands in town. In town, I had to get some baby waters for the

women’s center, pick up a sign from Tropical Rayz, and get some change for the check-in desk.

Once I returned from town, I completed the afternoon billing and dropped many claims. I had a

few questions for the providers before Jessica and I could drop the rest of the claims and leave

for the day.

Tuesday morning, I checked the email and the schedule before getting started for the day.

Jessica and I reminded everyone at the morning huddle about the mandatory HIPAA/OSHA

training scheduled from 12-2. That took the place of our staff meeting for the month and lunch

was provided. After the morning huddle, Jessica had to refresh my brain on how to do the

ultrasound spreadsheet. It is up to the individuals from infinite consulting to contact the patient’s
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insurance to see whether the ultrasound will be fully or partially covered. I was updating the

spreadsheet with the patients’ who received an ultrasound the month of February and March,

comparing it to what the patient owed per infinite consulting and then confirming whether they

had a billing issue or not. I completed as much of the morning billing I could before running to

Ingles to pick up some lemonade. By the time I got back, the Chick-Fil-A was delivered, and a

coworker and I organized this to where it would be easy for everyone to grab their food box and

go. We completed the HIPAA/OSHA training while eating our lunch and returned to work. I

checked the mail and saw where a package was left at the post office. I went to the post office to

pick up the package. When I got back, I completed the afternoon billing and helped Jessica drop

a few of the claims. She also showed me how to delete a claim if I ever needed to for any reason.

On Thursday, after the morning huddle, I completed a couple of EOBs that were in my

task box. Then, I created and organized a binder for the ultrasound and mammogram information

including the scheduling and billing aspect of it. The company of these services reaches out to

the patients’ insurance companies to determine whether or not they have a copay, and if they do

then they make note of that so they can let the patient know before coming in for their

appointment. Jessica showed me how to look back at the patients’ claims and date of service and

I checked to make sure that the patient was not overcharged or undercharged after the claim has

dropped and went through insurance. That is the purpose of the spreadsheet that Jessica created

once we started using this company. Then, I started the morning billing before leaving for lunch.

After lunch, I finished the morning billing and checked the mail. I worked some more on the

ultrasound billing and checking the patients’ claims. I completed the afternoon billing and

dropped a few of the claims. I had a few questions for the providers regarding the patients’ charts

and billing before I left for the day.

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Friday was a slower day as we continue to only have one provider. This gives us time to

clean up around the office before the next week begins. After the morning huddle, I worked

some more on the ultrasound spreadsheet and got most of the binder organized. I completed the

morning billing before leaving for lunch. After lunch, I completed the deposit for the office and

took it to the bank, and I also got change for the main office and the Women’s Center before the

new week started. When I returned, we had quite a few boxes of office supplies, so Jessica and I

unpacked those and put them where they belonged. I completed the afternoon billing, dropped a

few claims, and asked John and the nurses a couple of questions before leaving for the day.

Overall, it was a great week and I continue to learn different tasks while also mastering

the ones that I have already learned. Tamie and I are starting to plan the event for the Women’s

Center, and I am excited to get that in motion.

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Day Time In Lunch Time Out Hours

Monday, 8:00 A.M. 12:00 P.M. – 6:00 P.M. 9

March 21st 1:00 P.M.

Tuesday, 8:00 A.M. HIPAA/OSHA 6:00 P.M. 10

March 22nd TRAINING

Wednesday, OFF - - -

March 23rd

Thursday, 8:00 A.M. 12:00 P.M. – 5:30 P.M. 8.5

March 24th 1:00 P.M.

Friday, March 8:00 A.M. 12:00 – 1:00 5:30 P.M. 8.5

25th P.M.

Weekly Hours 36

Total Hours to 350

Date

Weekly Hours: 36

Total Hours to Date: 350