Professional Documents
Culture Documents
Submitted by
SATHYAMOORTHY D
DR. V.BALARAMAN
M.A(Econ); M.A(Hist), M.A(Eng); MBA, B.L.,DSW; DD,
Additional Commissioner of Labour [Retd],
Advocate, High Court, Madras
partial fulfilment of the requirement for the award of the Degree of Diploma in
Labour Laws with Administrative Law for the academic period 2019-2020. This
dissertation is the original work of the said candidate, carried out exclusively for the
above-mentioned purpose.
DR. V. BALARAMAN
M.A(Econ); M.A(Hist), M.A(Eng); MBA, B.L.,DSW; DD,
Additional Commissioner of Labour [Retd],
Advocate, High Court, Madras
Place : Chennai
Date :
I would like to extend my deepest thanks to the Lord Almighty for giving me all of the
wisdom, the knowledge and strength to carry out this dissertation in a successful manner.
I am extremely grateful to my parents, relatives, well-wishers, and alumnus for timely help
in completing my research document.
SATHYAMOORTHY D.
DLL 1965
I hereby declare that the project work entitled ‘A Study On Impact of Layoff among the
Workforce’ submitted by me in partial fulfilment of the requirement for the award of
degree Diploma in Labour Laws with Administrative Law under the guidance of
Dr.V.Balaraman and it is my original work.
SATHYAMOORTHY D.
DLL 1965
CHAPTER – I
1. 6
INTRODUCTION
CHAPTER – II
2. 8
OLD & NEW CONCEPT OF “LAY-OFF”
CHAPTER – III
3. 9
IMPORTANCE OF INDUSTRIAL DISPUTES ACT
CHAPTER – IV
4. 10
OBJECTIVES OF INDUSTRIAL DISPUTES ACT, 1947
CHAPTER – V
5. THE SALIENT FEATURES OF THE INDUSTRIAL DISPUTES 12
ACT, 1947
CHAPTER – VI
6. 13
IMPORTANCE OF INDUSTRIAL LAW IN INDIA
CHAPTER – VII
7. 14
LAY-OFF AND RETRENCHMENT IN INDIA
CHAPTER – VIII
8. 16
REVIEW OF RELATED LITERATURE
CHAPTER – IX
9. 40
RESEARCH METHODOLOGY
CHAPTER – X
10. 41
ANALYSIS AND INTERPRETATION
CHAPTER – XI
11. 44
FINDINGS, SUGGESTIONS AND CONCLUSION
CHAPTER – XII
12. 48
APPENDIX & REFERENCES
In its initial context, a layoff was meant to denote a temporary work interruption, but over
time, the term has morphed to describe a permanent lack of work. A layoff may happen to a
displaced worker whose job has been eliminated because an employer has shuttered its
operation or relocated. A worker may likewise be replaced due to a production slowdown or
cessation.
Layoffs may happen for a variety of reasons that may affect an individual or a group of
workers, in both the public and private sectors. Generally, layoffs are conducted to reduce
salary expenditures, in an effort to increase shareholder value. Layoffs may occur when an
employer's strategic business objectives or processes change, in the face of declining revenue,
the adoption of automation, or the off shoring or outsourcing.
Given that layoffs are understandably unpopular with workers, the term has a number
of synonyms, as well as several euphemisms. For example, layoffs may also be referred to
as a "downsizing," "rightsizing"(exact or optimum sizing) or a "smart sizing.(maximise the
production with help of efficient worker using different alternatives)"
While workers bear the brunt of layoffs with lost wages and the uncertainty of
unemployment, the effects of layoffs are also felt in local and national economies. They
likewise impact the workers who remain employed, following such workforce reductions.
Mass layoffs may create a sizable impact on the economy and tax base of a community or
region and may create a ripple effect among related industries across a country. This
dissertation shall focus on the impact of lay-off among the work force.
The consequences of lay-off are dealt in Chapter V-A of the Act. The provisions contained in
this chapter provide for payment of compensation to the laid –off workers. Section (kkk)
prescribes Lay-off as the failure ,refusal or inability to provide employment to the workmen
by the employer on account of shortage of coal ,power or raw material, or the accumulation
of stock, or the breakdown of machinery, or natural calamity, or any other connected reasons.
Labour legislation is one of the most progressive and dynamic instruments for achieving
socio-economic progress. There is no other branch of law which embraces such a wide and
effective role in social engineering and social action. It is here that the Industrial law
distinguishes itself from other branches of Law. The progress of a country being dependent
upon the development of industry, the Industrial Laws play an important role in the national
economy of a country. The Industrial Law keeps a check upon the industrial operations and
makes it mandatory for the compliance of all the statutory provisions provided under the law.
The Industrial law was enacted as labour problems constituted a serious menace to the
society, and needed solution, if not to eradicate then at least to mitigate them in the very
beginning. In a country like India, where the bulk population of Indian society constitutes
poor and illiterate labour class and therefore unconscious of their rights. The socio –economic
status of the worker was far below the status of their employer. As such they could not
exercise their free will in negotiating with the employer for employment. The workers were
left with no choice but to accept such terms and conditions of employment to their utter
deterioration with their sole means of earning their livelihood. The employer taking undue
advantage of these dominantly prevailing circumstances in the Indian society exploited the
workers for their own benefit. In absence of social security, the pathetic conditions of the
workers were worsening drastically day to day affecting the National economy.
In was then, that the Government of India intervened with some socially beneficial labour
enactments like the Workmen’s Compensation Act. The Payment of Wages Act, The
Minimum Wages Act, The Industrial Disputes Act, with a view to provide social security and
protect the workers from the clutches of the mighty employers.
The importance of the labour laws is evident from the fact that our Constitution guarantees
social justice to the people of India, “Social Justice” means achievement of socio-economic
objectives.
The Industrial Disputes Act, 1947 came into operation on the 1st day of April, 1947. The
object of all labour legislation is to ensure fair wages and to prevent disputes so that
production might not be adversely affected in Banaras Ice Factory Ltd. v Its Workmen.
In Workmen of Dimakuchi Tea Estate v/s Management of Dimakuchi Tea Estate, Supreme
Court has analyzed the following:
(1) The Promotion of measures for securing amity and good relations between the employer
and workmen;
(2) An Investigation and settlement of industrial disputes between employers and employers,
employers and workmen or workmen and workmen with a right of representation by a
registered Trade Union or Federation of Trade Unions or Association of employers or a
federation of association of employers;
(4) Relief to workmen in the matter of lay-off, retrenchment and closure of an undertaking;
2) An award shall be binding on both the parties to the disputes for the specified period not
exceeding one year. It shall be normally enforced by the Government.
4) In public interest or emergency, the appropriate Government has power to declare the
transport (other than railways), coal, cotton textiles, foodstuffs and iron and steel industries to
be a public of six months.
6) Provision has also been made for payment of compensation to workmen in case of transfer
or closure of an undertaking.
Originally the Industrial Dispute Act did not provide for lay-off and retrenchment. The
explosive situations due to enormous accumulation of stocks, particularly in the textile mills,
with the consequence of probable closure, large scale lay-off and retrenchment in many mills
provoked to introduce some effective measures to prevent large scale industrial unrest in the
country. The ordinance promulgated for this purpose in 1953 was replaced by the Industrial
Disputes (Amendment) Act, 1953 which commenced retrospectively from 24th October,
1953. Thus, Chapter VA was introduced into the Act to regulate lay-off, retrenchment,
transfer and closure of undertakings. The provisions under this Chapter have much impact on
some of the rights and privileges of the employers who are subjected to certain new liabilities
and restrictions in the event of lay-off, retrenchment, transfer or closure of undertakings. In
1976, a new Chapter VB, was added to the Industrial Disputes Act incorporating more
stringent conditions against lay-off, retrenchment and closure of certain establishments.
Application of Chapter VA. Section 25-A makes it clear that the provisions of Sections 25-
C to 25-E shall not apply to:
(i) Industrial establishments in which less than fifty workmen on an average per working day
have been employed in the preceding calendar month; or
(ii) Industrial establishments which are of a seasonal character or in which work is performed
only intermittently.
Hence, the provisions relating to lay-off will not be applicable to industrial establishments
with less than 50 workers in the preceding calendar month4 or in case of seasonal character
or with intermittent works, industrial establishment for this purpose is defined to mean:
Thematic reviews of literature are organized around a topic or issue, rather than the
progression of time. The only difference here between a "chronological" and a
"thematic" approach is what is emphasized the most: the impact of layoff among the
work force. Note however that more authentic thematic reviews tend to break away from
chronological order. A review organized in this manner would shift between time
periods within each section according to the point made. This method of data
organization is based on grouping different literature sources by their topic and
theoretical concept in order by their relevance and importance.
How to avoid the negative consequences of laying off staff. This Research Briefing is a
service from BC HRMA’s research group. Our aim is to make it easier and quicker for HR
professionals to find and apply the latest and best people management insight to their
challenges and projects. This paper contains a concise and practical summary of a recent
academic finding that should shape your HR practices. Summary Forced layoffs and
restructuring have become common strategies for companies struggling to compete, however
these approaches rarely achieve the key company objectives such as cost reduction and
increased levels of efficiency, productivity, profitability, and competitiveness. A broad range
of research shows that HR professionals play a key role in enabling their organization to
restructure effectively, achieve cost or productivity objectives, without creating unintentional
organizational costs. Forced layoffs (sometimes termed downsizing) refer to the planned
elimination of jobs or roles in order to save costs. However, multiple studies cited in the
report by Gandolfi1 show that downsizing does not save money, and instead may hurt
companies’ results because the retained employees become less trusting, less engaged, and
more apt to look elsewhere for work. Why Forced Layoffs Don’t Work Forced layoffs have
become an oft‐used strategy for companies wanting to regain a competitive edge. First used
during the recessions of the 1980s and 1990s, the approach has become a common method
for companies to make sharp cost reductions, at least for a short period of time. The financial
logic of the process is to incur a one‐ time cost to gain subsequent annual recurring savings.
However, in several studies conducted since the practice became mainstream, and cited in the
articles by Gandolfi and Cascio 2, companies often experience higher costs as the result of
their forced layoffs. In order to fill in knowledge gaps left by staff reductions; many
companies hire consultants at higher rates than their former employees’ salaries. And those
companies resort to contracting the same employees who were recently let go, but at much
higher hourly rates. When companies look only at the balance sheet, they ignore the
organizational costs of cutting so many staff. Without certain key long-term employees, some
companies are simply unable to replace lost understanding about the organization, its
Alternatives to layoffs
Other strategies can help businesses control costs more effectively, increase productivity and
boost profitability. Employing a consultative process that includes every employee and the
full support of every level of the organization from the C‐level on down, some organizations
have invoked across‐ the‐board salary reductions. Other measures such as voluntary layoffs, a
reduced work week, and unpaid leave or vacation time have been effective in cost savings.
According to research cited by Cascioibid, organizations can plan better and make more
effective choices when they include the following six principles as they weigh the benefits of
implementing a strategy of forced layoffs:
1. Ensure that the layoffs are implemented after careful consideration of the roles slated for
elimination and the employees in those roles. Human Resources professionals are the source
of this information, and their insight into the way that roles and people function will provide
key insight into any re‐structuring decisions.
2. Clearly identify both short‐term strategies such as reduced hours, unpaid leaves,
sabbaticals and long‐term strategies including organizational redesign during a drive to
reduce overall staff costs.
4. There may be ways to target cost savings that are not related to staff costs. Engaging
employees through supplying accurate data can be effective in identifying redundancies,
excess costs and inefficiencies.
6. Staff reductions and the associated cost reductions can be achieved when the focus of the
restructuring is connected to a well communicated and viable new organizational strategy and
goals. Rather than focus reductions in staff on cost saving it is more effective to create a
compelling future vision and purpose for the organization and then align your people
resources to this.
Before a company decides to try and save costs by cutting staff they need to engage with
their HR group to understand the likely consequences, unintended costs and challenges
relating to this approach. All the research into this area demonstrates that simply removing
people to cut costs does not work. To be an effective support to the organization when facing
this type of situation the Human Resources group needs to have detailed knowledge of how
work is carried out in the organization, as well as how the types of relationships among units
and employees contribute to the company’s strategy and goals. Through good quality talent
“If it’s not you, it’s your spouse. Your parent or your child. Your neighbour or your friend. In
these economic times, everyone knows someone who was laid off by a company or
organization.”
As of November 2008, there were more than 188,900 unemployed individuals in the state of
Minnesota, and nationally, the number of unemployed persons in the U.S. has increased by
2.7 million from December 2007 to November 2008. For businesses, it’s a financial decision.
For families and communities, it has not only financial but also social, community, and
personal implications.
For School of Business Professor Sunil Ramlall, layoffs create more questions than answers.
Ramlall teamed with Hanne Haas, a student in the School of Business’s MBA program, to
explore the issue. The two hoped that by helping individuals and organizations better
understand the consequences of layoffs, they will be better able to more effectively manage
them and their repercussions. The data was gathered using a sample of individuals collecting
unemployment insurance in the state of Minnesota. The total participation is expected to be
over 10,000 when the research is completed.
To explore the emotional impact, Ramlall and Haas focused their study on six coping
strategies commonly used to handle the stress of being laid off: positive-thinking coping,
direct-action coping, instrumental support seeking, avoidance, disengagement, and job
seeking.
Coping strategies are important because they dictate what actions the people will take.
“Coping goals explain why individuals pursue different coping strategies when confronted
with the same situation,” Ramlall and Haas noted. “For example, when displaced, some
workers establish and pursue the goal of finding another job. This goal presumably
necessitates job-search efforts (a control-oriented coping strategy) aimed at reemployment.
Other displaced workers may choose to ‘mellow out’ because of the stress and anxiety
associated with job loss (an escape-oriented coping strategy). The more positive one stays,
the more active one will remain in the job search and continue to utilize control-oriented
coping strategies.”
Layoffs also have a significant and enduring psychological impact on children. “This stems
from parents experiencing financial challenges that lead to heightened states of anxiety,
depression, behaviour problems and poorer peer relationships in kids,” Ramlall and Haas
found. “Some previous research findings have even suggested that layoffs can have effects
similar to other kinds of trauma, such as parental divorce.” While it is a difficult subject to
discuss, Ramlall and Haas encourage parents talk with their children about what is happening
and the rationale for lifestyle changes.
Ultimately Effective?
“Given the current economic challenges, layoffs are a natural course of action for
organizations,” Ramlall and Haas wrote. “Organizational downsizing as a change
management strategy has been adopted for more than two decades, but today, the prime
impetus of most downsizing efforts is the desire for an immediate reduction of costs and
survival. The rationale underlying organizations’ decision to downsize is straightforward: by
reducing costs, executives hope to improve firm profitability.”
But what isn’t straightforward, they found, is whether layoffs really achieve their intended
effect. “Studies show that the effects of layoffs on organizational performance are mixed at
best, and in some instances they fail to produce the desired improvements (e.g., Cascio,
2003),” they wrote.
This topic is just one of many that Ramlall and Haas plan to pursue in their continuing
research.
While they still have as many questions as they have answers, what is clear from their work is
that layoffs do not have only short-term effects, but also critically affect the individual laid
off and his or her entire family.
“Hopefully, this research can serve as a resource to our Hamline community and beyond in
really understanding layoffs from a broader perspective,” they said.
Scope
This article examines the challenges faced by HR professionals after the organization has
been downsized through layoffs. HR must deal with issues and concerns that are likely to
arise among workers who survived the downsizing and must help the workforce move
forward to achieve organizational goals. This article focuses on managing in an environment
where downsizing has taken place; it does not deal with planning or implementing a
downsizing.
Overview
Human resource professionals are key to enabling an organization to manage and resolve
whatever issues arise after it has downsized its workforce through layoffs. The challenges
facing HR in the post-downsizing period fall into eight general categories of professional
responsibilities. Each is described and discussed in this article:
Retraining.
This article focuses on managing in an environment where downsizing has already taken
place; it does not deal with planning or implementing a downsizing. For details on those
aspects of the downsizing process.
A Study On The Impact Of Layoff Among The Work Force 25
Background
Workforce reduction can be accomplished through attrition, voluntary termination, early
retirement incentives or compulsory termination. Situations in which employees are required
to leave—the most difficult type of downsizing for both the employees and the employer—
require careful preparation and implementation. But those are just two of the three major
stages of downsizing. The third stage—as important as the other two stages—is managing the
HR responsibilities after the downsizing has been accomplished.
Essentially, the major aspects and effects of downsizing continue into the period after the
organization has shrunk its workforce. Surviving employees harbor concerns about job
security. Many are uncomfortable with change, and most survivors in a downsized
environment are likely to feel that they have to work more, that their jobs will be less
satisfying and that they will be paid less.
At least some of the remaining employees will likely need retraining, which HR typically
arranges. There may also be administrative obligations pertaining to employees no longer on
the payroll but still connected for a time with the organization's benefits program. HR may
find it is fielding more queries about retirement plans from laid-off employees and helping
more former employees find new jobs. Additionally, at least some of the legal concerns that
arose during the planning and implementation stages will likely be present for a time after the
downsizing.
Business Case
Experts generally say that layoffs should be an organization's last resort for coping with
challenges in its business environment. Nonetheless, most employers at one time or another
find it necessary to lay off employees to handle competitive pressures or financial difficulties
—or sometimes even to survive. Among the reasons commonly cited for downsizing are the
following:
Technological change.
A natural disaster.
Company failure.
After the downsizing, the reduced workforce must be managed in ways that allay survivors'
concerns and increase their engagement so they can help the organization reach the goals that
the downsizing was designed to achieve.
HR's Role
When an organization undergoes downsizing through layoffs, most of the HR problems that
existed beforehand still exist afterward to some degree. Even if the organization becomes
more streamlined, it does not necessarily see a quick improvement in productivity. Moreover,
the downsizing may lead to other problems, particularly the surviving employees' attitudes
and concerns about job security and workload increases.
As difficult as HR's role may be in a thriving organization, the role is no less challenging in a
downsized environment because of additional tasks that HR professionals must address. They
must make certain, for example, that communications related to the downsizing are ample
and effective, they will help adjust job responsibilities if necessary, and they may have to
help make requisite changes in compensation and benefits programs. In addition, HR will be
instrumental in retraining remaining employees and in maintaining their engagement and job
satisfaction. Over the long term, HR will continue to have responsibilities in retention and
hiring, in customer relationships, and in evaluating systemic and individual performance.
Moreover, if the HR department itself has been downsized, it would presumably have to
function with fewer of its own professionals handling the tasks.
A Study On The Impact Of Layoff Among The Work Force 27
Communications
Managing communications is a major part of the process of transitioning to a post-layoff
workplace environment. After an employer implements a layoff, the theme of
communications changes—from specific types of information for employees losing their jobs
to types of communication tailored for those who remain with the organization. Until the
downsizing has been completed, communications include issuing Worker Adjustment and
Retraining Notification Act (WARN) notices, identifying and informing employees who will
be laid off, explaining COBRA benefits, conducting exit interviews, and setting up
outplacement services. After the downsizing, communication turns its focus to employees
who remain.
The purpose of a layoff is to realign the workforce with current business conditions.
Therefore, a fundamental communication after a layoff is to explain to employees how
management believes the change will improve the organization. Essentially, management
wants to convince employees that the layoffs were necessary, appropriate, legal, fair, and
compassionate and designed to create a stronger organization—all of which should be true.
Although such communication might seem like a "pep talk," it should be planned and carried
out as a serious effort to bring the surviving employees together in a cohesive and
enthusiastic team. The employees who have survived should be convinced that they are still
employed because the organization needs and values their knowledge, skills and abilities to
full-fill ongoing roles.
Communication should expand on a variety of fronts, including the business's progress in the
post-downsizing environment. The communication should go both ways, with members of
upper management realizing that they learn more by listening than by talking. Keeping the
dialog going until it evolves from crisis mode to business-as-usual is crucial.
Conducting a layoff involves prioritizing job requirements, analyzing the existing workforce
and making the layoffs in such a way that the most vital jobs will continue to get done. If this
analysis is not done before the layoff is implemented, the layoff may appear to be—and in
fact may be—unfair and clumsily executed. But the process cannot stop there, because
reshuffling surviving employees' job duties involves significant disruption to the entire
employment relationship:
Surviving employees may be required to take on tasks they dislike or do not do well or
were not hired to do.
Some surviving employees may dislike their new job descriptions even though the job
changes offer new opportunities.
HR professionals may find themselves continually analyzing jobs and redrawing job
descriptions.
Some employees may dislike changes so much that they become disengaged or even
leave the organization.
Although adjusting compensation and benefits should be considered during the planning and
execution of a layoff, some issues in that area may possibly require attention after the layoff
is completed. Most likely, surviving employees will think that they should be paid more for
taking on added work or that they should be recompensed in some way for any loss of fringe
benefits. No one wants to take a step backward. But accommodating such expectations may
undercut the cost-reduction purposes of the layoff.
Nonetheless, making some adjustments in compensation and benefits plans for the survivors
may be necessary. If an employer refuses to do so, employees who have been identified as
critical to the organization's ongoing operations may start looking for greener pastures.
Moreover, surviving employees will be more engaged and feel more satisfied when they see
their organization reinvesting some of its savings from the layoffs in retraining them and
developing their careers.
Downsizing can take a toll on workforce morale; employees may feel betrayed. Long-term
consequences of altering the work environment include increased voluntary turnover and
decreased innovation. In the aftermath of an organizational downsizing, the surviving
employees will engage in comparing what they now have with what they had beforehand—
and with what they think they could get elsewhere. Some employees may feel fortunate to
still have a job and may be resolved to help the organization succeed. Others may feel bitter
toward the employer for not having received a raise, for example, and may be resolved to sue
the organization.
David Noer, an honorary senior fellow at the Center for Creative Leadership, in Greensboro,
N.C., describes a malady called "layoff survivor sickness." 1 It is caused, he says, by a
pervasive sense of personal violation. It is "a toxic set of feelings and emotions"2 that include:
In their research, Trevor and Nyberg also examined another circumstance that HR
professionals could encounter after their organization has downsized—namely, increased
turnover. They found that the more people an employer laid off, the higher its rate of
subsequent turnover. For example, organizations that laid off 0.5 percent of their workforces
sustained, on average, an annual turnover rate of 13 percent—a rate 2.6 percentage points
higher than the average annual turnover of organizations that did not cut staff. In other words,
an extra 2.6 percent of the workforce left of its own accord, more than five times the
percentage of workers who were laid off.
The researchers added, however, that certain HR practices can substantially buffer the effects
of downsizing on subsequent employee turnover. Practices that foster "job embeddedness," or
attachment, serve as one kind of buffer, according to Trevor and Nyberg. 3 These include
defined benefits plans, sabbaticals, onsite child care, hiring for organizational fit and
flextime. Another category of buffers consists of practices that convey a concern with
"procedural justice"4—in other words, practices that give employees a sense that the company
is just and fair; these practices include providing ombudsmen, confidential hotlines and
formal grievance processes. Implementing or strengthening such practices before layoffs
might help an organization mitigate employee flight after a downsizing, the researchers
reported.
When an organization has completed a downsizing, it may determine that it lost more good
employees than it had expected or that conditions now indicate that it should start planning to
expand its workforce as economic conditions improve.
Hiring a new employee involves so many uncertainties and costs that it is often better to
retain, retrain and reassign a person already on the payroll or to rehire a former employee.
Rehiring laid-off workers could be advisable for various reasons, such as curtailing outlays
for severance payments or unemployment benefits. In addition, rehiring laid-off employees
might increase company morale.
Employers must keep in mind, however, that the Family and Medical Leave Act and
its state counterparts, as well as the Uniformed Services Employment and Reemployment
Rights Act and similar state laws, provide for employee reinstatement under certain
conditions.
Customers are likely to be quite vigilant after a significant layoff to see if it has caused any
decline in an organization's performance. Accordingly, managing the customer relationship
after a downsizing is essential. Just as with the employer-employee relationship, there should
be a vendor-customer communication associated with any significant layoff. The customer,
like the surviving employee, will want to know, "How is this going to affect me?"
Communication with customers is a function usually performed by managers outside HR, but
HR professionals are often involved in informing other managers on what has been done and
on what probably can be accomplished by a certain date. In this type of communication, as in
other messages after a downsizing, organizations should avoid making unrealistic promises.
Endnotes
1
Noer, D. M. (1993). Healing the wounds: Overcoming the trauma of layoffs and revitalizing
downsized organizations. San Francisco, CA: Jossey-Bass.
2
Ibid.
3
Trevor, C. O., & Nyberg, A. J. (2008). Keeping your headcount when all about you are
losing theirs: Downsizing, voluntary turnover rates, and the moderating role of HR
practices. Academy of Management Journal, 51(2): 259-276.
4
Ibid.
Terminating employees is never a fun task. Even the word “termination” sounds doomful,
final, and permanent. People work to support their families and their lifestyles. Without a job,
providing for yourself and those that depend on you is extremely challenging. Therefore,
layoffs put former employees in a tough position and should never be taken lightly. Although
downsizing may be deemed necessary, deciding to make large cuts in the company’s
workforce is going to impact a large number of people, including those getting terminated
and those who are being retained.
It is expected for employees getting laid off to be upset and surprised. Upon announcing
company layoffs, employers may experience backlash from employees. Although these are
normal short-term reactions and consequences of downsizing, there are a wide variety of
long-term effects companies can expect to experience. Read the information below to learn
more.
Companies invest a lot of time and resources into hiring and training employees. In theory,
every employee should have the essential skills and knowledge base required to complete
their job functions. Also, the longer an employee is with a company, the more information
and skills they can acquire. Therefore, when employees are laid off during the downsizing
process, the company loses more than just a warm body; they lose the employee’s
knowledge, experience, and expertise. In addition, downsizing companies typically do not
hire new employees, which means there will be a void instead of a replacement.
When companies downsize, gaps within the workload are created. This adds pressure to the
remaining employees to not only complete their current job functions, but also to pick up
additional work to compensate for the terminated employees. The additional responsibilities,
A Study On The Impact Of Layoff Among The Work Force 35
on top of their current ones, can create stress and pressure on remaining employees and
negatively affect the morale and motivation of the team. In addition, when employees are
bogged down in the day-to-day work tasks, there is little time left to learn a new skill or
expand their current knowledge base. This can create a stagnant work environment and stunt
current employees’ growth potential.
Layoffs tend to put people on edge. For obvious reasons, terminated employees are feeling a
sense of insecurity as they are being forced to leave the company and find other work. The
remaining employees may also struggle with downsizing. Even if their job has not been cut,
knowing that their company is willing to lay off employees to cut costs can be an unsettling
realization. Although the remaining employees may be relieved to be spared from
termination, there is oftentimes a loss of trust with management and a loss of comfort in job
security.
Legal Issues
Although downsizing is legal in the United States, companies that choose to downsize may
experience legal backlash, specifically from terminated employees. If employees that were
laid off feel as though they were laid off due to discriminatory reasons, they may have
grounds for a lawsuit. Legal consequences are not guaranteed in all downsizing situations;
however, they are a definite possibility.
Client Relations
When a large number of employees are laid off, it may impact client relationships. If there are
fewer people employed to handle clients and their accounts, the customer experience will
suffer. Also, if clients had a great working relationship with an employee that was then
terminated, they may be frustrated to have a new person assigned to their account. These
frustrations may lead to a loss in profitability and customer satisfaction.
Several researches and analyses have taken place to prove that layoffs do not help
organisations in any way to boost their profits. Many myths are attached to layoffs.
2. Reduction in cost: Another myth is that layoffs help cut costs. However, there is no logical
reason to support this. A research conducted by professor Wayne Cascio of the University of
Colorado lists some direct and indirect costs associated with layoffs. These include severance
pay; paying out accrued vacation and sick pay; outplacement costs; higher unemployment-
insurance taxes; the cost of rehiring employees when business improves; low morale and
risk-averse survivors’ potential lawsuits and sabotage.
The research by Cascio also mentions that IBM had to spend 700 million dollars on employee
restructuring in 2007 and Microsoft spent around 1.6 billion dollars during a mass
downsizing activity in 2014 when they laid off 18000 employees.
3. Increase in profitability: Yet another myth that exists is that by cutting costs through
downsizing, there will be an increase in the profitability of a company. This is also not true.
A study of 122 companies found that downsizing further reduces the profitability of a
company and the most affected are the organisations in the R&D intensive sectors. Cascio’s
study of firms in the S&P 500 also established that companies which downsized remained
less profitable than the ones that did not.
“We cannot say that layoffs can increase the profitability of a company. It only helps to
reduce the losses by cutting costs,” says Ramesh Shankar S, former EVP and head, HR,
Siemens.
Amit Das, director and CHRO, Bennet & Coleman, adds, “It certainly reduces the fixed cost
in the short term but the implications arising out of the negative internal and external
environment, impact on reputation and goodwill, low morale and productivity, make the
objective of ensuring profitability in a sustained manner extremely difficult.”
At the end of it all, we are still left with one question — Are layoffs necessary? Isn’t there
another way to come out of bad times?
Let us take a classic example of an airline company which has never laid off a single
employee in 40 to 45 years, that is, since its inception. Southwest Airlines, a US based
company did not lay off a single employee even during the great recession period when many
of its competitors were ‘forced’ to do so.
Experts say that no company wants a layoff to happen and it is a last option.
“Nowadays companies tend to measure profits on a short-term basis rather than focusing on
the long-term impacts. Whenever they witness losses in back to back quarters, the
shareholders and investors pressurise the management to take some major steps. Hence, they
resort to laying off people as a short-term remedy rather than thinking about the long-term
impact. I think it is foolish to do so. Layoffs should be the last option,” opines Shankar.
Shankar suggests that rather than laying off people companies should look to minimise the
major costs, which can differ from sector to sector. And if not fulltime employees,
Some may still argue that during layoffs mostly underperformers and disgruntled employees
are targeted, which allows the organisations to increase productivity while claiming to have a
positive effect on the corporate culture. But the fact remains that you cannot expect
productivity from the remaining employees as their morale is already down and some may
also be deeply affected by the thought of losing their friends and co-workers.
“Such actions taken only during the layoff time will have no positive impact on corporate
culture if not the reverse. We cannot expect to go for interior decoration when the house is on
fire”. Nevertheless, a well-structured identification process backed by robust communication
and adequate support during exit process helps to reduce the pain and the inevitable negative
impact on the organisation’s reputation, besides low internal employee morale,” advises Das.
Hari T.N, head-HR, BigBasket, adds, “Companies can and should use these opportunities to
clean up and take the tough calls. Good times often lead to bad management practices
because they tend to get hidden, and bad times force companies to review their bad practices
and clean up.”
This is a research dissertation that analyzes and systematizes particular issues of layoff in
labour administration. In the examination, research that is important to society is highly
evaluated, for example, research that can be expected to contribute betterment of labour
administration. This type of dissertation can include research on the effects of layoff among
the workforce and its meaning from a new viewpoint, research that considers the position and
future course of an labour administration with reference to in its social and historical context,
and research related to an information system from the perspective of technology or history
of labour administration (in connection with layoff issues) by investigating and analyzing
examples. The dissertation focuses on:
This case study presents a fictitious scenario about a company facing the prospect of laying
off 10% of its workforce then follows with recommendations from three experts. The 10%
workforce reduction was presented as a requirement to “keep profits in line with Wall
Street’s expectations”. Should early retirements be forced? Should a performance-based
layoff of the bottom 10% be enacted? Should the newest employees be laid of first? Are there
any other options? These are some of the questions this Case Study poses.
In my experience, I have found one of the biggest dangers with layoffs to be hurting
employee morale and, ultimately, customer service. The company in the Case Study, Astrigo,
kept several million dollars in the bank in case of acquisition opportunities. I think this would
be a of, at least, part of that fund to invest in the employees and hope things turn around in
the extra time the cash could buy the company in avoiding layoffs. This would go a
long way toward showing the employees that the company cared about them and, as long as a
not-too-large proportion of the cash was used, this would be a good option.
I think layoffs, while generally unfortunate, can oftentimes be turned into a (big picture)
positive thing and a leaning ‘fitness plan’ or ‘diet’ for companies. It can be an opportunity to
trim out some of the fat and make the company leaner, healthier and more higher-functioning.
The layoffs must be done with care, compassion and empathy but sometimes must be done
and can be done in a good way; the layoff does not necessarily have to be a (big picture) bad
thing.
One of the experts, Bob Sutton of Stanford University had what I thought was some great
advice and worth repeating: “A single big layoff is tough on everyone but does a lot less
damage than seemingly endless rounds of unpredictable ones.” This certainly makes sense
when viewed under the fact that the unknown and change (even good change) is stressful to
people. Most would rather have bad news up front than constantly and endlessly wonder and
worry and have their imaginations at work on it. If layoffs become inevitable, all at once does
CASE STUDY 2 K.T. Rolling Mills (Private), vs Meher M.R. And Ors. : (1962) IILLJ 667
Bom : The tribunal held that the workmen were not entitled to lay-off compensation under
Chap. VA of the Industrial Disputes Act, where the order to pay compensation by the labour
court was declared illegal as in that establishment there were less than 50 workmen.
CASE STUDY 3 Workmen of The Straw Board v M/S. Straw Board Manufacturing (1974)
I LLJ 499 (SC) The Tribunal Court held in favour of the Company and stated that the closure
was legitimate and it was not a case of lay-off, retrenchment or lock-out. The Tribunal further
held that since it was a legitimate closure, the question of compensation could not be
determined by it and the workmen were not entitled to any relief.
CASE STUDY 4 Workmen Of M/S Firestone Tyre & . vs Firestone Tyre & Rubber
Company 1973 Lab IC 851 (SC) If, however, the terms of employment confer a right of lay-
off on the management, then, in case of an industrial establishment which is governed by
Chapter VA. Compensation will be payable in accordance with the provisions contained
therein. The sections dealing with the matters of lay-off in chapter VA is however applicable
to certain type of industrial establishment. Where, the number of workmen was only 30, there
were no standing orders certified under the industrial employment “standing orders” Act,
1946 nor was there any term of contract of service conferring any right of lay-off, the
workmen must be held to be laid off without any authority of law or power in the
management under the contract of service. Such a case goes out of chapter V A.
INTERPRETATION
When layoffs seem inevitable, hopefully businesses look at other, bigger picture, solutions
before considering layoffs and only use them as a last resort. Oftentimes, there are other
options that go unconsidered: tap a rainy-day fund, across–the-board salary cuts, etc.
4. Sometimes the workmen do approach the competitive authorities for the redressal of their
grievances/disputes of retrenchment, lay-off compensation, but take back at some stage for
one or the other reasons like settlement, compensation, or victimization.
5. The Trade Union has a vital role to play in solving the disputes relating to retrenchment,
lay-off compensation at the root level and bring amicable solution between the parties under
justified reasons, beneficial to the management and the workmen.
6. The hierarchy of Authorities under the Act must be more vigilant, supportive, co-operative
with the workmen grievances and make them realize that they shall be compensated for their
grievances on justified reasons and will not fall prey to victimization of retrenchment and lay-
off.
7. We have very few instances on retrenchment, lay-off compensation compared to other
States in India, so the procedure of disposal of cases must be speedy based upon the
9. Some beneficial schemes must be encouraged for the benefit of the retrenched and laid-
off workmen, so that the pains of sudden loss of earnings does not affect the livelihood of
the workmen and their dependents and they did not feel neglected or in secured in the
society.
Conclusion
Industry must find due emphasis, for a country to develop/prosper and be modern. It is non-
refutable that the development of industry is correlated to labour contentment. Therefore, to
achieve this, our country aims to create a welfare State on a socialistic pattern of society as
expressly embodied in our Constitution of India. The need for exclusive and independent
legislation was felt the need of the hour especially in country like ours whose bulk population
consists of the labour class and there is every possibility of them being exploited due to their
illiteracy/ignorance, ready to accept any sort of jobs for their livelihood for mere existence
and ultimately dominated by the employers/capitalists for their selfish motive to exploit the
labour class. By then it was well accept fact that the growth of national economy and
development depends upon the industrial growth which is in turn dependent upon the
peaceful/harmonious relationship between the employer and employee. With this view
various socially beneficial legislations like the Industrial Disputes Act, Workmen’s
Compensation Act, Payment of Wages Act, etc have been enacted from time to time along
with the amendments which would suit with the day to day changing trend. As a
consequence, the common law right of an employer to discharge and dismiss an employee,
popularly known as the right to ‘hire and fire’ has been subject to various statutory
limitations and conditions.
5. S.N. Mishra- Labour and Industrial Laws 24 Edition Central Law Publication
th
7. Journal of Leadership & Organizational Studies Volume 15 Number 1 August 2008; Baker College