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An Introduction To

An operating system for


E-Commerce in Middle East, India, & Southeast Asia

Warehouse Management Solution


About Unicommerce | Simplifying E-Commerce Selling

300 Mn+ Transactions 10,000+ Clients


US$ 4 Bn+ GMV processed Retailers, E-Commerce
annually Companies, Brands, SMEs

Unicommerce
is a leading
SaaS platform
helping brands & Presence across
Catering to 18-20% of
retailers seamlessly Middle East, SEA & SA
E-Commerce in India (Dropship)
sell & fulfill across
online/offline
channels

10+ Implementations in 4+ Years average


Dubai, KSA and Kuwait customer tenure; 90%+ retention
We are the preferred platform for Warehouse & Order Management

APAC Magic Quadrant & Critical Best Warehouse Most Promising Warehouse
Capabilities for Warehouse Management Technology Solution Management Technology Solution
Management Systems | 2020 Provider | 2021 Provider | 2017

Top Order, Inventory and Best E-commerce Supply


Warehouse Management Best Value & Customer Choice Chain Technology Solution
Software | 2020, 2021 Software | 2019 Provider | 2019

Finalist | Technology
Solutions Provider Of the
Year | 2021
Trending & Expert Choice Software
| 2019
Our Clients Across Middle East, India and South-East Asia

…and many more

Thousands of brands from Dubai, Riyadh , Kuwait, India, Southeast Asia, etc. trust Unicommerce as their preferred E-commerce Technology Partner
Client Testimonials | Our Clients are our proud Brand Ambassadors

We were keen on strengthening our presence on With Unicommerce, we have been seamlessly
Amazon.ae FBA, which was becoming difficult handling our products on Amazon.ae & Noon and
through manual processes. But once we onboarded have achieved maximum exposure across
Unicommerce, our business saw tremendous platforms. Unicommerce has enabled us to
growth in terms of productivity and profitability service our customers with highly advanced
management of inventory, order and fulfillment.
We would highly recommend Unicommerce.

Unicommerce has been instrumental in helping us With a scalable and robust solution like
run our business with our brand and vendors. Many Unicommerce warehouse management, we have
of our vendors manage inventory and fulfilment on been able to scale up our supply chain operations
Uniware. From the early marketplace days, while growing exponentially. They have been an
Unicommerce has been able to setup integration excellent technology partner in our growth journey
quickly and allow for emerging use cases as Myntra
evolved
Unicommerce is a Comprehensive eFulfillment Technology Solution Provider

Helps retailers and brands


Accounting / scale online presence without
ERP Systems disrupting current business Sales Growth

Sales Channels Cost Savings


Supply Chain
Network (Online + Offline)

Warehouses Retail Store Network

Business Efficiencies
Logistics Providers Own E-com Platform

Third-party
Suppliers Marketplaces Robust Reporting
Unicommerce solutions are geared towards growing the E-Commerce business

1. Multichannel 2. Warehouse Management


(incl. ERP Integration)
✔ Error-free dispatches
✔ Scaling up to multiple demand
✔ Higher efficiency improving
channels at a click of a button
✔ Full automation resulting in customer SLAs & experience
limited operational glitches

4. Dropship Panel
3. Omnichannel Solution

✔ Wider product selection to the


✔ Diversified supplier base leading
consumers to increased product catalog
✔ Faster delivery leading to ✔ Potential of enabling hyperlocal
enhanced customer experience supply chain to meet changing
consumer demand

All the operations can be seamlessly managed


through a mobile app
Warehouse Management Solution
Comprehensive Purchase Order (PO) workflow is already implemented

Inbound Operations - Purchase Order Workflow

Potential mechanism of PO
Purchase Cart Back Order Reorder creation

• Purchase cart
• Back order (in case of JIT)
• Reorder

PO Created
Approval authority can be
governed through user
access
No
Rejected Waiting for Approval

Yes
Vendor can receive the PO
on email or through our
Approved Send to Vendor vendor panel solution
Purchase Order can be easily punched with seamless communication to vendors

Inbound Operations
Key details about the PO
(expiry date, delivery date
etc.) can be specified

Vendor details can be


specified

Purchase order amount gets


automatically calculated
Comprehensive GRN Workflow along with Quality checks can be easily
managed through Uniware solution

Goods Receipt Note (GRN) workflow PO Received

Goods Receipt Note

Good Inventory QC Rejected Inventory


Quality Check

Shelf A (Saleable ) Shelf X (Bad Inventory)

Create Putaway
Return to Vendor
Scan Shelf Gatepass

Scan SKUs

Close Putaway
GRN Module allows to do comprehensive quality check of goods while receiving

Inbound Operations Multiple warehouse locations supported

FIFO Management

Can print
barcodes from
here

If any damaged products are


received, same can be specified
by scanning the barcode
Purchase Process can be easily managed through Mobile App

Inbound Operations

Details of Shelves,
SKU code and Need to scan the shelf After scanning all the
Quantity shown code here items, need to close
putaway
Need to scan the Item
barcode

1 2 3 4 5
Shelf Wise Cycle Count ensures inventory accuracy without causing
any significant disruption to regular operations

Inbound Operations

Cycle count can be manual or


Cycle count can be done at shelf automatic, depending on the
level so that the operations are client’s requirements
not impacted

Once the cycle count of entire


warehouse is done, appropriate
inventory adjustments can be done to
reflect the correct stock count

Inventory ledger to keep full track of inventory movement also supported


Comprehensive picklist management supported on Mobile app

Outbound Operations

1 2 3 4

Scan the tote here Scan the shelf here


for picking for picking
Select the picklist
code and start
picking

Details of created
picklist

5 6 7 8

Scan the tote here


Scan the shelf here for closure
Scan the item here for closure
Details of picked
for picking
and to be picked
items
Quality check can be easily managed by scanning items to make sure the end
customer does not receive damaged/wrong product

Outbound Operations

The context of performing quality


control before shipping is to
maintain less return ensuring
damage/wrong product is not
shipped to customer
Shipping Labels & Invoice can be created through 2 clicks automatically once
the picklist process is complete

Outbound Operations

Once the item is scanned,


system will automatically
generate the Invoice, Shipping
Labels etc. in order to dispatch
the product with AWB number
Manifest management to dispatch the orders is also available on both web and
mobile app

Outbound Operations

Once the order is ready,


manifest can be easily
created in the system
and dispatch the product
Manifest management to dispatch the orders is also available on both web and
mobile app

Returns Management

Once the order is ready,


manifest can be easily
created in the system
and dispatch the product

Mobile App
Reverse pickups can be managed seamlessly for both RTO and CIR orders

Returns Management

RTO – Return to Origin i.e. the customer was not available during the time of delivery, and the
package has to return as it is
CIR – Customer Initiated Return i.e., customer initiated the return after receiving the package, a
reverse pick has to be arranged by Marketplaces/Vendors depending upon from where it originated
Our Integrated Solution Partners

40+ Marketplaces &


Carts

30+ Logistics Partners

10+ ERP and Point of


Sale Systems

Easy customizations possible through open API architecture, allowing fast integrations with existing/ in
house platforms & minimum disruption to existing ways of working
WMS Case Study: Leading footwear manufacturer w/ 500+ distributors and 50,000+
retail outlets reboots supply chain with Unicommerce

About The Client: Problem Statement:


One of the leading footwear brand with production of ~3mn pairs The client struggled with a complex system they used to serve
monthly & $100 Mn in annual revenues. The brand is sold though the large distribution network. They needed a simplified system
500+ distributors & 50,000+ retail outlets. The company also sells to align warehouse activities across multiple locations
online

Solutions Provided Impact

Warehouse ● 35% higher product flow managed with


Management same manpower

● Complete visibility of national distribution


Centralized
network, including remote facilities
Inventory
● Efficiencies in business planning with
Centralized SKU-wise visibility of inventory across
Order Fulfilment zones, cities, etc.

Full Deployment ● 50% reduction in losses due to ease in


in 20 Days reconciliation of returns
Our advanced WMS solutions enabled Dubai based YZ Buyer to enhance
their E-commerce business operations achieve 2X Growth in Sales

“Prior to using Unicommerce as our technology partner, we struggled


with the management of our warehouse operations right from
handling inventory across multiple marketplaces to keeping track of
operations and fulfillment.

Vineet Chadha
But once we onboarded Unicommerce, we could implement our
Co-Founder
operations in a fully automated manner and we were able to not only
get onboard on both Amazon.ae and FBA but our business saw
tremendous growth and enhancement in terms of productivity and
profitability.”

Click here to know more about the YZ Buyer’s success with Unicommerce
Our Solutions have demonstrated High Return on Investment across multiple
customers

20% - 30% 30% Lower


Increased Sales Growth Manpower Cost

25% Reduced 20% Reduced


Inventory Cost E-Commerce Returns
Thank you

Have Any Queries , Contact Us Here !!


Corporate Office: UAE: KSA: Singapore:
Landmark House, Plot Number Equinox International, 206 Building 3557, Al Jamiah Street, 20 Kallang Avenue, Pico
65, 2nd Floor, Sector 44, Bank Street Building Al Malaz, Riyadh - 12642 Creative Centre, Lobby A,
Gurgaon, 122003, India
Khaleed Bin Waleed Road, Saudi Arabia #5-00, 339411
Dubai.

+91 828 7790 222 +971 504599540 +966 566989737 +65 62220056

Simplifying E-commerce Selling Through Technology


contactus@unicommerce.com https://www.unicommerce.com/

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