PLAN AND PREPARE MAINTENANCE PROCEDURES

Planning and preparing systematic maintenance procedure will save time,

money and frustration. It is a good idea and opportunity to learn the proper care and
maintenance of your computer.
PC maintenance is an important topic for anyone who owns a PC.
Looking after your PC properly ensures you of trouble-free use. Regular PC
maintenance also keeps the machine’s performance optimal.

A. Plan Maintenance Procedures for Computer System and Networking.

1. Design a systematic maintenance plan for hardware.

 Monitoring, evaluating and updating plan.
 Place your computer in a well-ventilated area
 Schedule use of computers for its longer life.
 Move computers only when it is turned off and unplugged.
 Treat your computer properly.
 Maintain your hard disk

2. Design a systematic maintenance plan for your software.

 Backup your files
 Install or secure passwords
 Delete temporary files
 Update antivirus and spy ware

MAINTENANCE PROGRAM DEFINITION OF TERMS

Maintenance Program- is a comprehensive list of maintenance and its incidents.

This would include all maintenance activities to be undertaken, manpower needed,
maintenance methods to be used, all the materials and supplies needed for the
maintenance and cost involved in the maintenance.

Maintenance Schedule- Is a list allocating specific maintenance of an area,

equipment and tools to a specific period. The maintenance schedule is just a part of
the maintenance program.

Quality management- is a method for ensuring that all the activities necessary to
design, develop and implement a product or service are effective with respect to the
system and its performance.

What can we gain from maintaining our facilities?

 Ensured SAFE environment

 Improve MORALE of human resources
 Reduced operational COST
 Increased PRODUCTION
 Prolonged LIFE facilities
 Prompt DELIVERY of services/ product
How to maintain?

The question on how do we implement the maintenance program will center on the 5Ms are
as follows:

 Manpower
 Money (Financial Resources)
 Methods and System
 Machines (Facilities)
 Materials and Supplies
Sample Equipment Maintenance Schedule for computer in practical work area

SAMPLE TEMPLATE NO. 1 EQUIPMENT MAINTENANCE SCHEDULE

EQUIPMENT TYPE Personal Computer

EQUIPMENT CODE PC 1

LOCATION Practical Work Area

Schedule for the Month of ____________ 201__

ACTIVITIES MANPOWER
Daily Every Weekly Every Monthly Remarks
Other 15th
Day Day
1. Clean x
PC Trainer/utility/trainees
2. Check
Hardisk Trainer/utility x
3. Check
power source Trainer x
and lines

SAMPLE EQUIPMENT INSPECTION CHECKLIST

This checklist will confirm if the maintenance activities have been performed in order to prolong the
life of this particular equipment.

Sample Template No. 2 : MAINTENANCE INSPECTION CHECKLIST

Equipment Type : PERSONAL COMPUTER

Property Code :
Number : pc1
Location : Practical Work Area

YES NO INSPECTION ITEMS

√ 1. Is the PC turned off after use?
√ 2. Are internal parts check for damage?
√ 3. Are terminals, connections check for loose?
√ 4. Is the PC regularly cleaned?
√ 5. Is the PC used properly according to
manufacturers spec?

SAFETY MEASURES IN MAINTAINING COMPUTER SYSTEMS

Computers are expensive, and with all major purchases you probably want to protect your
investment. Luckily, it is not difficult to keep your computer healthy and in good working order.
Maintaining a computer involves three things: keeping it physically clean, protecting it from
malware, and backing up important files.

Computer Safety Measures

• Anti-virus software is your computer's best defense against malware (e.g., viruses, Trojan horses,
worms, spyware) – install and update anti-virus software on your computer and regularly scan your
computer to make sure it is free from malware

• Download the latest system and application updates for your computer, which may include important
security patches

• Make sure that the security tools on your computer are up to date, and select the automatic update
option if possible

• Do not access the Internet without first enabling an updated firewall, especially when using DSL or a
cable modem

• If your security software has identified malware on your computer, you need to remove it and then
change your Online Banking password

• Avoid clicking attachments or links in unsolicited email messages, doing so could lead to the
installation of malware on to your computer

• For your security, always type the Internet address (e.g., www.key.com) directly into your browser

• Always sign out and close your browser after using a secure website

• When your computer is not in use, consider shutting it down or disconnecting it from the Internet

SELF CHECK CO4.2-1

SAFETY MEASURES IN MAINTAINING COMPUTER SYSTEM

Write T if the answer is True and write F if the answer is False.

_______ 1. An antivirus adds Trojan horse, worms, and spywares on your system.

_______ 2. You don’t have to enable an updated firewall when accessing the internet especially
when using DSL or a cable modem

_______ 3. It is very difficult to maintain a computer healthy.

_______ 4. Avoid clicking attachments or links in unsolicited email messages
_______ 5. Always sign out and close your browser after using a secure website

Essential Questions
• What is hazard? risk?

• What are the types of workplace hazards?

 • How to keep the computer laboratory safe?

• How to control hazards and risks in the workplace?

• What are the common hazards in the computer laboratory?

Occupational Health and Safety Procedures

Hazard Identification, Risk Assessment, and Risk Control

Occupational safety and health (OSH) is a planned system of working to prevent illness and injury where
you work by recognizing and identifying hazards and risks. Health and safety procedure is the responsibility of
all persons in the computer and technology industries. You must identify the hazards where you are working
and decide how dangerous they are. Eliminate the hazard or modify the risk that it presents.

There are three steps used to manage health and safety at work:

1. Spot the Hazard (Hazard Identification)

2. Assess the Risk (Risk Assessment)

3. Make the Changes (Risk Control)

At work you can use these three Think Safe steps to help prevent accidents

1. Spot the Hazard

Key Point

A hazard is anything that could hurt you or someone else.

Examples of workplace hazards include:

*frayed electrical cords (could result in electrical shock)

*boxes stacked precariously (they could fall on someone)

*noisy machinery (could result in damage to your hearing)

During work experience, you must remain alert to anything that may be dangerous. If you

see, hear or smell anything odd, take note. If you think it could be a hazard, tell someone.

2. Assess the Risk

Key Point

Assessing the risk means working out how likely it is that a hazard will harm someone and how serious the
harm could be.

Whenever you spot a hazard, assess the risk by asking yourself two questions:

* How likely is it that the hazard could harm me or someone else?

* How badly could I or someone else be harmed?

Always tell someone (your employer, your supervisor or your health and safety representative) about hazards
you can't fix yourself, especially if the hazard could cause serious harm to anyone.
For example:

*Ask your supervisor for instructions and training before using equipment.

* Ask for help moving or lifting heavy objects.

* Tell your supervisor if you think a work practice could be dangerous.

If you are not sure of the safest way to do something during work experience, always ask

your work experience supervisor.

3. Make the Changes

Key Point

It is your employer's responsibility to fix hazards. Sometimes you may be able to fix simple

hazards yourself, as long as you don't put yourself or others at risk. For example, you can

pick up things from the floor and put them away to eliminate a trip hazard.

Common hazards encountered by computer technicians and users

A hazard is a situation in the workplace that has the potential to harm the health and safety of people or to
damage plant and equipment. The situation could involve a task, chemical or equipment used. Hazard
management is a continuous process that can be used to improve the health and safety of all workplaces.

What is the difference between a 'hazard' and a ‘risk ‘?

• A risk is the chance, high or low, that any hazard will actually cause somebody harm

• A hazard is something that can cause harm, e.g. electricity, chemicals, working up a ladder,
noise, a keyboard, a bully at work, stress, etc.

Common hazards encountered by computer technicians and users

Physical Hazard- it is factor or circumstance that can cause harm with contact

Cables running across the floor.

If someone trips, falls, and hurts himself because of a cable you ran across the floor, someone (you, your
employer, or your customer) has a serious legal negligence problem. If you need to temporarily run a cable
across the floor, place a Danger sign similar to those "wet floor" signs used by cleaning services. For cables
that are temporary but will need to run across the floor for a longer period of time, use "gaffers’ tape". Gaffers
tape is a heavy tape with strong adhesive to stick to the floor. It comes in a wide range of colors, from matte
black to hazard warning red. Although it has strong adhesive, it can be removed easily and cleanly. For long
term cable routing there is a wide variety of cable organizing devices like cable ties, cable wraps, and cable
raceways which can be used to run cable safely along the wall or ceiling.

Other common physical hazards include leaving tools on top of ladders and placing electronic equipment in
precarious positions or on support that is not sturdy enough or not designed for holding electronic equipment.

Mechanical Hazard- it is result of either powered or manual (human) use of tools, equipment
or machinery and plant.

When working on electronic equipment, ask yourself "Is there any way this equipment could hurt me?‖. You
might stick your hand in a printer and suddenly the paper feed arm moves, feeding not only paper through the
printer, but a piece of your finger too.

You might move your hand past a computer chassis and lose a chunk of flesh because it is razor sharp. When
working on electronic equipment always be alert to any possibility of being hurt by moving parts, hot
components, or sharp edges.

Chemical Hazard- is a type of occupational hazard caused by exposure to chemicals in the workplace.

There is a wide array of chemicals used with electronic equipment. There are display cleaning chemicals,
keyboard cleaning chemicals, compressed gas dirt and dust removers, and many cleaning solvents. Some of
these chemicals can be harmful if accidentally swallowed, get on bare skin, or get in eyes. Before using any
chemicals for electronic equipment always read the warnings and instructions on the label. Also be very careful
when dealing with inkjet printer cartridges, or lase printer toner cartridges. Ink and toner can stain skin,
clothing, and carpet.

Electric Shock Hazard- It occurs when there is a voltage difference that a person may come into contact with.

Inside computers and electronic equipment, there is a range of voltages from 3.3 volts to 25 volts, most of
these are harmless. But at the power supply, you'll find line voltage, which is a lethal 220 volts.

Most of the time while working inside computers and electronic equipment, you'll want them unplugged from
the wall socket. If you need to work on equipment while it is still plugged in or powered up, remove all jewelry
and wrist watches. If you must work inside a line power distribution box, wear an electrician’s rubber insulated

gloves and safety glasses. You might think you don't need these safety devices because you are going to be
extra careful, but one little slip could cause a flaming explosion that could take off your hand, embed shrapnel
in your eyes, or conduct electricity through your heart, where it takes only 10 milliamps (0.01) to kill a human.

Definition of Terms

Chemical hazard- any hazard that results from the accident caused by toxic chemical.

Desktop computer- is a personal computer (PC) in a form intended for stationary use.

Electric shock- characterized by pain and muscular spasm cause by an electric current.

Elimination- the process of removing the hazard from the workplace.

Ergonomics- the science of designing the workplace environment to fit the user.
Hazard- a situation that has the potential to harm the health and safety of people.

Hazard control- the development of systems to prevent accidents or injuries.

Health- The general condition of a person in all aspects.

Housekeeping- is the systematic process of making a home neat and clean and in order.

Risk A potential condition that a chosen action or activity causes.

Risk management- the process of analyzing exposure to risk and managing it.

Safety- The state of being "safe".

Standards -Something accepted as a basis for comparison.

Tree structure- an algorithm for placing and locating files in an organized database.

How to Clean the Inside of a Computer

1. Gather the tools you need.  You need compressed air and a screwdriver. A small vacuum might clean up
the mess you make around the computer, but should never be used inside it. A dust mask is suggested
because it can save you a bit of sneezing if you need to clean a computer quickly.

2. Shut down and unplug your computer

3. Disconnect the LAN cable and all peripherals, such as monitors, scanners, printers, keyboards, mice
and speakers.
4. Move to a suitable work area. If you haven't cleaned your computer in a while, a suitable work area is
suggested. While you can clean your computer where it sits, it is not recommended. The job can be
very messy and you'll want to work somewhere where you can adequately ventilate dust.

5. Open your computer. Once you have a suitable work area, open your computer. This will vary greatly
depending on your machine. If you have a user's manual, consulting it would be a good idea. Most machines
have screws holding a side panel down. After removing these, you can then slip the side off your machine.

6. Prepare to clean.  After opening the computer, use compressed air. Additionally, you might want to wear a
dust mask. Never touch the inside of your computer unless it is absolutely necessary. You may discharge a
static shock to vital internal components (such as CPU and RAM) and damage them. If you must touch the
inside of your machine, discharge any static by tapping your finger to the computer's metal case before
unplugging it.

7. Begin dusting. Use your compressed air to blow out the inside of your machine. It is usually a good idea to
start on the upper region of the computer, then work your way down. In this manner you can sweep out all the
dust that settles on lower components in one run. Do not worry if you cause the blades of internal fans to spin.
This is expected and it is important to keep these components clean. Be thorough, but do not press on cords or
components. Also keep your air source a moderate distance from the component you're working on

8. Make sure the heatsink fan is clean. The heat sink sits over the processor, and it is a collection of metal
ridges that stick up away from the motherboard. If this fan does not function properly, the processor will
overheat, resulting in degraded performance or permanent damage.

9. Look around the entire inside and outside for any dust you may have missed. Once you are sure it is
cleaned thoroughly, carefully replace the sides. Do not try to force them into place.

10. Clean up your work space. The initial run will churn up a lot of particulates. Depending on your
workspace, you may need to get a small vacuum and clean the area around the computer. Do not use a
vacuum on the inside of the computer. You might want to consider leaving your machine open while you do
this. Airborne dust inside the computer will begin to settle and you can make your effort exceptionally
productive if you make a second run.

11. Close your computer. After you've finished dusting, replace the side of your machine and any screws.
Once the machine is tightly shut, return it to its usual spot and reattach the power cord and other cables. (You
might consider cleaning this entire area to remove excess materials that can contribute to dust intake.) If you
flipped the master power switch on the back of your machine off, be sure to turn it on again or your machine
will not start. A clean computer will run significantly cooler and last much longer than a computer clogged up
with dust and debris.

9. Look around the entire inside and outside for any dust you may have missed. Once you are sure it is
cleaned thoroughly, carefully replace the sides. Do not try to force them into place

HOW TO OPEN A COMPUTER

Opening a desktop computer for the first time is a little confusing. With the help of a friend who knows how to
operate the desktop computer you can be guided properly on how to open it. If there is no one to ask for help,
this step by step guide will help you open the computer properly.
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1. Make sure all the cords of the monitor, System Unit, keyboard, and mouse are connected in the right
places.

2. Plug the power cords of the monitor and System Unit to the AVR.
3. Plug the AVR cord to an outlet.

4. Switch on the AVR. You will see a red-light button after you switch on the AVR.

5. Switch on the computer.

6. Switch on the monitor.

7. Depending on the configuration of the machine, a username and password may be requested;
otherwise, the Operating System may be loaded directly to display the desktop to the user.

8. The proper way to shut down or turn off the computer system is by clicking on the 'Start' button and
choosing the 'Turn Off Computer' option. This will display the options to 'Standby', 'Restart', or 'Turn
Off' the machine.