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Hoa Phat Marketing Plan
Hoa Phat Marketing Plan
Phạm Thị Như Hảo, Nguyễn Hương Nguyên, Ngô Diễm Quỳnh, Trần
Thế Khôi, Nguyễn Yến My
Part 1: Introduction
Hoa Phat is a large industrial group in Vietnam. Since August 1992, Hoa Phat has
grown from a corporation specializing in the selling of construction machinery
including: furniture, steel pipes, construction steel, refrigeration, real estate, and
agricultural. Hoa Phat officially launched shares on the Vietnam stock exchange on
November 15, 2007, with the stock code (HPG).
Hoa Phat Group holds the top 1 market share in Vietnam for construction steel,
steel pipes and Australian beef. Hoa Phat Group is in the Top 10 largest private
enterprises in Vietnam, Top 10 best profit enterprises, Top 5 listed companies with
the largest charter capital in Vietnam stock market. HPG's market capitalization
reached 11 billion USD, among the top 15 steel companies with the largest market
capitalization in the world steel industry.
❖ Vision:
❖ Mission:
❖ Core value:
The ideology of Harmony and Development is the core value of the Hoa Phat
Group. This is evident in the relationships between authorities and workers, the
Group and its partners, agents, shareholders, and the social community,
guaranteeing the alignment of interests of stakeholders on the same boat.
2. PEST analysis
Hoa Phat Group has the largest scale in the country, which means it is spread over
many localities. The construction of production or mining factories to each locality
needs to be approved by agencies, sectors and the state. At the same time, the
reflection of local agencies will also affect Hoa Phat, related to many problems
such as environmental pollution, noise pollution, ...
Large revenue, large output accompanied by state tax. Every year, Hoa Phat Group
contributes over 10,000 billion VND to the State budget, showing the positiveness
of this group, and also pays customs duties and a lot of taxes for the locality.
There are still some small disadvantages, however, we can see that the State
always creates favorable conditions for this business to develop more and more,
becoming a regional and continental corporation.
2.2. Economic
- Real estate market recovers, increases good growth, many supportive policies
- The exchange rate fluctuates greatly, so raw material prices fluctuate high
2.3. Social
- A young population (about 50 million persons of working age) has a strong desire
to own and develop homes.
- Rapid urbanization raises the need for steel in the development of houses and
infrastructure.
- The living region influences the sorts of items consumed, particularly galvanized
steel. The South has a stronger demand for galvanized steel sheets than the North.
2.4. Technological
Hoa Phat produces steel from iron ore according to 100% closed circulating blast
furnace technology. All exhaust gas, dust, heat and production water will be
collected, treated and reused in the production stages, not released into the
environment.
3. Competitive analysis
“The five forces framework was coined by Harvard Business School Professor
Michael Porter and was published for the first time in the Harvard Business
Review in 1979. The five forces framework is an influential and straightforward
tool for the identification of certain powers in line with a particular business
situation by using the outside-in perspective” (Johnson, Scholes, & Whittington,
2008).
The Australian market plays a very important role in the export of steel in general
and Hoa Phat Group in particular. Export turnover of related industries from
Vietnam to Australia such as: iron and steel products increased by 12.15%, iron
and steel of all kinds increased by 78.14%. HPG is a very large steel export partner
to the Australian market, especially the export of construction steel and high-
quality steel is 966 million USD, accounting for 95.2% of the export value.
On the other hand, in Australia's market, the steel business faces fierce
competition. Hoa Phat is facing many obstacles when it is not the only exporter to
the Australian market but also has big players in the industry such as Russia,
China,... Not only facing supply quantity, but Hoa Phat also faces competitors in
price. The first reason for the increase in steel prices is that China accounts for
60% of global crude steel production. The factors that are dominating this market
and affecting global steel prices include tightening steel supply in line with the
Chinese government's pollution control policy; increased steel consumption
demand due to the country's economic recovery; and tightening steel supply in line
with the Chinese government's pollution control policy.
Some features of Hoa Phat Group could be face up with the market supplier:
Because raw materials are so homogeneous, differentiation is nearly impossible.
Changing suppliers is not expensive since the raw materials are not differentiated.
The market for these raw resources is extremely consolidated, with the top
companies collecting roughly 7% of worldwide iron ore export, according to HPG.
HPG gets its raw materials from a variety of nations, including iron ore from
Brazil, South Africa, Australia, Ukraine, and India, and coking coal from China,
Russia, Australia, and New Zealand. Domestic iron ore providers are extremely
reliant on HPG because export is restricted; as a result, they have little negotiating
leverage with HPG (around 20% cheaper than import price).
Global suppliers: In 2019, the top 15 nations bought 93.6% of all iron imports. As
a result, HPG does not account for a major amount of the suppliers' revenue. The
oligopoly danger is fairly significant due to the high market concentration and
large market strength of HPG's suppliers. Although BOF's input cannot be
swapped for EAF's and vice versa, BOF's input can be substituted for EAF's.
- The domestic supply alternative is being replaced with longer, riskier (and
potentially more expensive) supply chain.
a. Segmentation
Hoa Phat provides a variety of purchasing methods for customers to easily access
products. Customers can choose to buy online, which is Hoa Phat's official
website, or buy from distributors and retailers. The segmentation of sales forms
helps Hoa Phat reach a variety of customers.
Besides, large projects needing investment can start a contract with Hoa Phat at
any time and place, the group always has a professional team working at full
capacity.
b. Target market
Not only providing products for housing projects, Hoa Phat targets large markets
such as bridges and roads, construction of industrial parks and factories, seaports,
roads, construction of railways, .. to increase output. distributes its steel.
c. Positioning
As the largest steel distributor in the country, Hoa Phat's goal has always been
"Harmony for Joint Development", the corporation always strives to produce the
best quality products to bring a great experience to users. .
Hoa Phat has always positioned itself as a pioneer in the field of steel production,
constantly focusing on and improving product quality, building a smart business
strategy, creating a unique feature of Hoa Phat steel products without any which
products can be compared.
4.2. Marketing-mix
a. Products:
Hoa Phat Steel is currently one of the enterprises specializing in providing box
steel, pipe steel, industrial steel with quality standards and is trusted by many
customers.
With advanced and modern technology and production lines, the products
manufactured by the company satisfy customers as well as improve the life span of
construction works.
Some products of Hoa Phat steel are chosen by customers to use the most:
Compared with other construction steels, Hoa Phat steel has high strength, can
withstand many natural conditions and does not leak.
b. Promotion:
Although Hoa Phat is the largest steel distributor in the country, Hoa Phat is
constantly developing investment projects. Besides small and retail customers, Hoa
Phat aims to invest in large projects across the country such as real estate, bridges
and roads, supermarkets, factories, companies,...
The company also conducts many marketing activities throughout, has more
promotions for customers, gives year-end gratitude gifts to customers and
partners,...
c. Price
Hoa Phat is always committed to bringing consumers the most reasonable price so
that it can bring the best quality steel bars to every family across the country.
Thanks to the large production scale and synchronization system from input
materials to finished products, Hoa Phat Steel ensures price competitiveness
compared to other iron and steel brands. Therefore, the use of this steel will help
you save a lot of costs while still ensuring the quality of the work.
d. Place:
Hoa Phat has a network of agents spread across the country, with the uniform
development of agents and methodical business methods, which has enhanced
competitiveness and increased the company's market share in different regions.
market.
In Vietnam, Hoa Phat has many steel factories in large industrial zones, ensuring a
large amount of steel for all projects and exporting to neighboring countries.
1. Strengths:
2. Weakness:
- Iron ore - the key raw material – is acquired from outside the country, and
the country has a limited international presence (90% of steel production
volume is used domestically, with just 10% exported).
- Steel mills must invest a lot of capital (DQSC).
- Short-term and long-term debts are on an increasing trajectory, which may
put pressure on financial health.
- ROE is dropping owing to large investments in DQSC.
- Inventories soar.
- The affiliate company is losing money for many years
3. Opportunity
4. Threat
- Australia is one of the most open and competitive markets in the world.
Therefore, when entering the Australian market, Hoa Phat also has to
compete fiercely with many other companies in terms of both price and
quality.
- Vietnamese steel is forced to impose anti-dumping duties on foreign markets
such as India, Canada,... this also affects the decision to cooperate with Hoa
Phat Steel in Australia.
- Resources and raw materials for steel production are increasingly scarce and
prices are rising. This makes Hoa Phat's price and quality competition level
with other worldwide competitors in the Australian market to increase.
- Fuel and energy prices for production also increased due to scarcity and the
impact of the Covid-19 pandemic.
- The high-quality raw materials needed to make steel are increasingly
showing signs of being depleted. Enterprises began to use low-quality raw
materials sources, which caused serious impacts on the environment. So
governments can raise environmental taxes. This will threaten the revenue of
the business.
1. Goals
After becoming the largest steel producer in Southeast Asia, Hoa Phat Group
is aiming to strengthen its position and gradually move on a multi-industry
path, affirming its position in the international market with a plan to start
construction on a blast furnace of VND 85 trillion ($3.7 billion) in early
2022.
2. Objective
In 2021, Hoa Phat Steel Sheet Company Ltd will promote exports with the
goal of increasing the coverage of Hoa Phat corrugated iron products to
major markets in the world such as the US, Mexico, EU countries, the UK
and the Southeast Asian region.
1. Marketing Strategy
Segmentation, targeting, and positioning are at the heart of Hoa Phat Group's
marketing programs. Because no company or product can be everything to
everyone, segmentation, targeting, and positioning are necessary. The following
stages are included in Hoa Phat Group segmentation targeting and positioning
initiatives:
Segmentation:
In Australia, they have an array of channels to market, including direct selling to
end-use customers in diverse markets and via steel distributors. End-uses for the
products they sell in Australian domestic markets are diverse.
Projects segment: Large buildings projects such as government, FDI, large private
domestic investment-related projects (large building contractors, building
subcontractors, project owners, small building contractors). The Hoa Phat Group
will supply a variety of infrastructure projects around the country, including large
metro rail projects, airports, seaports, motorways, refineries, and power plants,
among others.
Retailers segment: Retailers are an essential distribution channel for the Hoa Phat
Group. In addition to Hoa Phat Group's distribution network of Branch Sales
Offices, Stockyards, Marketing Contact Officers (MCOs), and Consignment Sales
Agents, this channel serves as a distribution channel (CSAs).
Target Market:
Positioning:
For a customer who does not understand the internal steelmaking technique too
well, positioning the brand and creating a difference is an important factor. Hoa
Phat Group's slogan is cooperation and development. This slogan of Hoa Phat
Group has shown that they are always ready to listen and want to cooperate so that
both they and their customers bring good value to each other. This has supported
their position in the Australian market that they always appreciate the opportunity
to cooperate with their partners as well as want to develop together to become the
leading licensed distributor in the Australian market.
2. Marketing Mix
● Construction steel
Hoa Phat uses 100% closed circulation blast furnace technology to create steel
from iron ore. In the manufacturing phases, all exhaust gas, dust, heat, and
production water will be collected, treated, and reused rather than discharged into
the environment. The residual heat created during coke smelting is utilized to
power generators, allowing 50-70 % produced to be controlled. Hoa Phat
construction steel is consistently praised for its quality, due to closed circulation
technology from ores and advanced equipment lines from G7 nations. The steel has
been carefully cleansed of impurities, and there are nearly no dangerous substances
remaining.
● Steel pipe
Hoa Phat steel pipe is equipped with cutting-edge technological lines and high
levels of automation from Germany, Italy, Taiwan, and other countries. Pickling,
cutting, de-icing, bending of welded profiles, plating (with hot-dip galvanizing
pipes), and cooling or anti-rust oil coating are the 5-essential processes in the
production of steel pipes (for welded black steel pipes and tubes). steel pipes of
considerable size). All phases of manufacturing are heavily automated.
Not only producing specialized steel, Hoa Phat also takes the lead in the
production of aluminum, plating, zinc...
Australia is a fertile market with many iron ore mines and is the leading iron and
steel import market of Hoa Phat. Therefore, in order to promote sales and steel
output sold, Hoa Phat should focus on cooperating with many construction
enterprises in Australia to increase market share in this country. Moreover, it is
possible to cooperate with the government to offer the best incentives for mutual
benefit. Steel plays a very important role in construction. The introduction of
marketing campaigns for the construction industry will be an opportunity to
discount steel prices given the average price stability of heavy industry in general,
Hoa Phat said. own as well as bring many benefits to the Australian market
Hoa Phat must expose its products to clients and consumers through product
marketing and advertising, as well as the company's image.
● Participate actively in fairs and exhibits to expose Hoa Phat products to
clients.
Trade shows are used to acquire and sell items, sign contracts, and build
partnerships between businesses, distributors, and agents. Trade shows are used not
only to exhibit a well-organized firm - to build a strong reputation, public image,
and present new items - but also to supply products to clients at standard prices.
● Implementing an international advertising strategy entails the following
steps:
Hoa Phat must devise a strategy for advertising spending. To introduce Hoa Phat's
products and images to the Australian market, the company can use various forms
of advertising such as newspapers, magazines, television, or a combination of these
media, and the advertising content must be concise, authentic, and easy to
understand, highlighting the differences between Hoa Phat's products and those of
other manufacturers.
● Personal Selling:
Selling is people-to-people marketing. Personnel preparedness determines whether
a project succeeds or fails. The manner of providing for the Australian market is
mainly reliant on papers and data. Sales personnel always carry certain papers with
them to rapidly answer clients' inquiries, offer product information to consumers,
and take orders. Furthermore, Hoa Phat's sales team must be constantly concerned
with preserving and increasing the company's reputation among customers and the
general public.
● Sales Promotion:
Catalogs, samples, and brochures, as well as point-of-sale materials, are examples
of promotional tools.
- Catalog: the objectives that the catalog must achieve:
+ Attract readers by using beautiful colors, decent printing, and easy-to-understand
text.
+ Samples: to help buyers understand and avoid confusion while buying,
particularly concerning the kind and size of the goods.
- Company published magazine
Edited and published by the company to inform internal and external customers
about the company's activities such as the success of agents and distributors,
marketing ideas, company news, contest results with prizes, employee rewards,
and product information…
+ Films and videos used to introduce the company and its products to customers,
agents, and distributors.
3. Action Programmer
According to the forum "Construction prices", in the second quarter of 2020, Hoa
Phat Corporation (HPG) recorded positive business results. Revenue in the period
reached 20,694 billion dong, up 35% compared to the same period in 2019. In
particular, profit after tax reached 2,756 billion dong, 34% higher than the same
period last year and the quarter with the highest profit in history coming soon to
30. year of Hoa Phat. Steel sector continues to play the biggest role in driving
growth for the company. These are extremely successful results and the
achievement of the marketing process.
A 2010 Council of Marketing Directors (CMO) report indicated that 16% of
businesses spend 5-6% of their revenue on Marketing, so we estimate a quarterly
marketing budget of VND 250 billion 5% of revenue, about VND 1000
billion/year. Hence this table is the projected marketing budget for 2023.
Events / Campaign Budget Cost
Publish company
10 billion VND
magazine
To expand and transform Vietnam's steel industry into one of the leading
industries, each firm must strive and perfect itself. Hoa Phat, being one of the firms
in Vietnam's steel sector, has the common qualities of the steel industry while also
having its unique traits. Hoa Phat has accomplished several accomplishments,
including a continual increase in export turnover, an increase in the next year over
the preceding year, an increase in product designs and categories, and certain items
establishing specific positions in international markets. large school
The thesis offers a marketing plan for Hoa Phat steel in the Australian market
based on the theoretical foundation of the enterprise's marketing strategy:
- Goal setting, state assessment, strategy creation, strategic plan preparation and
execution, plan review and control are all steps in the marketing strategy
development process. On that basis, the thesis evaluates Hoa Phat's marketing
condition, increases competitiveness, and provides advantages to enterprises.
Part 5: References