Actividad de proyecto 12

Actividad de aprendizaje 1: Elaborar el sistema de trazabilidad teniendo en

cuenta la estructura de la red geográfica y tecnológica definida por la
organización

Betsy Liliana Araujo Carrillo

Ficha 2281629

Understanding how to implement ISO standards

In order to be competitive in the global market and having in mind the quality processes
as the economics cornerstone, it is essential to have a very good understanding on the
implementation of the quality regulations and standard. That is why, it is of vital
importance to be familiar with the International Standards Organization (ISO) as this
international organization is in charge of providing standards to improve the efficiency in
the performance of different processes and minimizing mistakes and risks that might
lead to productivity issues.

Please, have in mind the following instructions in order to complete the following
activity. This activity has been designed for you to reinforce your knowledge on the ISO
standards and regulations while using English as a means of communication:

1. Read the following text and answer the questions below.

_____________________________

By Michelle Bangert

Companies know ISO standards may be good for them, but they may need motivation
to get certified. Manufacturing sectors have adopted ISO 9000 for three reasons: the
value of the standard, the sales and marketing advantage, and company
requirements.

Companies appreciate how the standard can improve their business processes and
reduce scrap, rework and cost. Second, manufacturers with similar products, service
and price use the certification to differentiate themselves from their competitors. “It
gives you a marketing advantage over the competition. In other words, It’s a
differentiator for customers to pick the best option for them.

The final reason manufacturers adopt ISO 9000 is that they were mandated to do so.
ISO-certified companies may require their suppliers to do the same. “It’s hard to do
business with anyone-especially in manufacturing-if you’re not ISO 9000 certified,”
says an expert who has 25 years experience in international standards.
 However, the certificate alone will not improve the company’s business processes.
The goal should be improved business, not a piece of paper. Done correctly, ISO
standards can improve an organization’s business processes and add value.

Experts agree that the most important component to ISO improvements should be
attitudes within the company rather than just documents. “The key is to actually
implement it and get management involved … ISO standards can help by actually
saving money or improving a company’s environmental footprint.” they say. (Bangert,
2007)

2. Based on the text, match the best synonym for each of the terms below. The
meaning can be inferred from the context in which they appear.

A) Competitor 1) Order
B) Mandated 2) Position
C) Value 3) Condition
D) Attitude 4) Economize
E) Requirements 5) Adversary
F) Saving 6) Benefit

3. According to the text, why is it good to implement ISO standards?

Is it good to implement ISO standards because they help us to apply new

technologies to the daily life of the company and to properly manage its resources
and increase productivity. Experts agree that the most important component for ISO
improvements should be attitudes within the company rather that just documents
and for them it is a quality seal that improves the corporate image and increases
and loyalty of relationships with third parties and clients for the optimization of the
internal.

4. What do you think is the best title for the article you read? Why?

The value and benefits of ISO implementation.

Because companies know that ISO standards can be good for them, but they may
need motivation to get certified. Manufacturing sectors have adopted ISO 9000 for
three reason. The value of the standards, the sales and marketing advantage and
the company requirements.

5. Critical thinking:
After studying the complementary material “ISO 9001 It’s in the detail” and “ISO
9001 Quality Management”, explain the different steps you would follow to
implement an ISO in a SME (Small and Medium Sized Enterprise). Use a diagram
to show the steps that you would follow.
 Tactical and
operaional
decidion
ISO
Requireme Measureme
Client 9001 in Client Satisfation
nts nt
an sme
managame
nt of
physicial

6. Check some of the International language ISO Symbols and translate what they
mean in your native language: Spanish.

ISO Symbol English Meaning Spanish Meaning

Example:
Parking or car parking Zona de parqueo

Baby care Zona de baños para bebe

 Rent car Alquiler de vehiculos

Hand protection Protecicion de manos

Informative sings Señales informativas

Hot surface Superficie caliente

Hospital Hospital

Fuente de imágenes: SENA

7. Send the file to the instructor through the virtual learning platform.

Environment required: Virtual Learning Environment.

Materials: computer, internet, training material “Working on your Quality Management
System (QMS) by implementing ISO standards”, complementary materials “ISO 9001
It’s in the detail”, “ISO 9001 Quality Management” and “The international language of
ISO graphical symbols”, glossary and SENA library.

Evidence 3: Workshop “Understanding how to implement ISO standards”.

When you finish your work, send the file to your instructor through the platform as
follows:

1. Click the title of this evidence.

2. Click Examinar mi equipo and look for the file in your computer. Make sure the file is
attached.

3. Leave a comment for the instructor (optional).

4. Click Enviar.

Note: This evidence is an individual activity. Remember to check the project guide in
order to know if you have done all the assigned activities, know how to develop them
and deliver them correctly.

Criterios de evaluación
• Puede inferir el significado de una palabra u oración dentro de un texto en inglés,
así este no esté explícito.

• Traduce del Inglés documentos técnicos sencillos en tiempo presente y pasado.

References

Bangert, M. (2007). Quality management: The Importance of ISO. Recuperado de

https://www.qualitymag.com/