44.

3 The Purchaser shall promptly respond in writing to any unsuccessful Bidder who,
within thirty days from the date of issuance of notification of award in accordance
with ITB 42.2, requests in writing the grounds on which its bid was not selected.

45. Complaint and 45.1 If a Bidder, is not satisfied with the procurement process or Client’s decision
Review provided as per ITB 42.1 and believes that the Client has committed an error or
breach of duty which has or will result in loss to him then the Bidder may give an
application for review of the decision to the Office Chief of the procuring entity
(Purchaser) with reference to the error or breach of duty committed by the Client.
The complaint application should be given within 7 days of receipt of the
information regarding the issue of intention to accept letter by the Client.
Application, for review of Client’s decision, filed after the deadline shall not be
processed.
45.2 The Office chief of the Procuring Entity (Purchaser shall), within five (5) days
after receiving the complaint application, give its decision with reasons, in
writing pursuant to ITB 45.1:
(a) whether to suspend the procurement proceeding and the procedure for
further proceedings to be adopted; or
(b) whether or not to reject a complaint application.
45.3 If the Bidder, who has submitted the complaint application, is not satisfied with
the decision of the Office Chief in accordance with ITB 45.2, or the decision by
the Office Chief is not given within five (5) days of receipt of the complaint
application pursuant to ITB 45.1, then the applicant, within seven (7) days of
receipt of such decision, may file an application with relevant supporting
documents to the Public Procurement Review Committee of the GoN, stating
the reason of its disagreement on the decision of the Office Chief provided that
its bid amount is above the amount specified in the BDS. Together with the
review application, the applicant shall furnish a guarantee, in the form of cash
or Bank guarantee equivalent to one percent (1%) of its quoted bid amount, with
the validity period of at least ninety (90) days from the date of the filing of the
review application.
45.4 Late application filed after the deadline pursuant to ITB 45.3 shall not be
processed.
45.5 The Public Procurement Review Committee, shall give its decision within 30 days
after receiving the review application filed pursuant to ITB 45.3 on the basis of i)
the information and comments received from the Purchaser, ii) evidence,
documents submitted along with the application by the applicant, and iii)
information received on inquiring both the parties regarding the matter.
45.6 If the claim made by the Bidder pursuant to ITB 45.3 is justified, the Review
Committee shall return the security deposit to the applicant, pursuant to ITB
45.3, within seven (7) days of the Public Procurement Review Committee’s
decision.
45.7 If the claim made by the Bidder pursuant to ITB 45.3 is rejected by the Review
Committee, the security deposit submitted by the Bidder pursuant to ITB 45.3
shall be forfeited.
46. Provision of PPA 46.1 If any provisions of this document are inconsistent with Public Procurement Act
and PPR (PPA), 2063 or Public Procurement Regulations (PPR), 2064, the provisions of
this document shall be void to the extent of such inconstancy and the provisions
of PPA and PPR shall prevail.

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