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Abstract
This essay provides an overview of business ethics. I describe important issues,
identify some of the normative considerations animating them, and offer a road-
map of references for those wishing to learn more. I focus on issues in normative
business ethics, but discuss briefly the growing body of work in descriptive
business ethics. I conclude with a comment on the changing nature of the
field.
2. Corporations’ Responsibilities
The question that has received the most attention in business ethics is:
what, if any, are corporations’ extra-legal responsibilities to parties or
entities besides their owners (namely, shareholders), such as their employees,
the environment, or the communities in which they operate?4
© 2008 The Author Philosophy Compass 3/5 (2008): 956–972, 10.1111/j.1747-9991.2008.00172.x
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958 Business Ethics
Some argue for shareholder theory by appealing to its good effects. Jensen
says that ‘200 years’ worth of work in economics and finance indicate that
social welfare is maximized when all firms in an economy maximize total
firm value’ (239). Others appeal to deontological considerations. They tell
a story on which owners, instead of running the firm themselves, hire
others to do so on the condition that they manage it in their interests.
Managers are thus bound to run the firm this way by a (tacit) promise to
shareholders to do so (Friedman; Hasnas).
According to stakeholder theory, most closely associated with Freeman,
firms should be managed in the interests of all stakeholder groups, including
shareholders, employees, consumers, suppliers, the local community, and
perhaps other groups. Understood as an alternative to shareholder theory,
stakeholder theory says that managers should sometimes take actions that
benefit non-shareholder stakeholders, even if different actions would have
benefited shareholders more.6 Stakeholder theory has been defended on a
number of grounds. Donaldson and Preston argue that shareholders’ property
rights are not absolute, and can be justly limited by other stakeholders’ moral
claims. Donaldson and Dunfee invoke social contracts, arguing that societies
(would) allow businesses to exist in their present legal form only on the
condition that they seek to benefit all of their stakeholders. Other arguments
for stakeholder theory appeal to the Kantian idea of respect for persons
(Evan and Freeman) and fair play (R. Phillips, ‘Stakeholder Theory and a
Principle of Fairness’). Stakeholder theory does not entail that corporations
have specific responsibilities to non-shareholder stakeholders. But, in directing
managers to consider their interests as ends, it, unlike shareholder theory,
supplies a moral basis for a substantial set of such responsibilities.
Many business ethicists seem to find the case for stakeholder theory
attractive – or at least more attractive than the case for shareholder theory
(Hasnas). However, stakeholder theory faces two notable difficulties. The
first is: who are the stakeholders? We might choose Evan and Freeman’s
wide definition, on which they are people ‘who can affect or [are] affected
by the corporation’ (79), their narrow definition, on which they are people
who are ‘vital to the survival and success of the corporation’ (79), or some-
thing in between. A second problem is: what ought managers to do when
stakeholders’ interests diverge? Stakeholder theorists sometimes talk of
‘balancing’ stakeholder interests (Evan and Freeman; Reynolds, Schultz,
and Hekman). But it is unclear what this means, whether this is desirable
for certain interests (Orts and Strudler), or how trade-offs among different
kinds of goods are possible (Jensen; Sternberg). According to some, instructing
managers to balance stakeholder interests is not merely unhelpful but
harmful. In leaving managers unaccountable to any single constituency, it
provides cover for managerial misconduct (Heath and Norman; Jensen).
I lack the space to canvass stakeholder theorists’ responses (but see R.
Phillips, Stakeholder Theory; R. Phillips, Freeman, and Wicks). However,
the question of whether corporations have extra-legal responsibilities to
© 2008 The Author Philosophy Compass 3/5 (2008): 956–972, 10.1111/j.1747-9991.2008.00172.x
Journal Compilation © 2008 Blackwell Publishing Ltd
960 Business Ethics
parties or entities other than shareholders does not hinge on the truth of
stakeholder theory. Many who reject it recognize a variety of such respon-
sibilities based on familiar moral considerations (Heath; Goodpaster). Even
Friedman thinks managers should adhere to the ‘basic rules of the society’,
including ‘those embodied in ethical custom’ (8). Stakeholder theorists
above all have stressed that managers’ actions should be sensitive to the
moral claims non-shareholders have on the firm. But that non-shareholders
have moral claims on the firm, as most believe, is independent of stake-
holder theory. Let us now turn to a consideration of specific ethical issues
in the context of business.7
3. Selected Issues
Many writers approach issues in business ethics by asking what their
preferred moral or political theories say about them. Kant’s moral theory
has been applied to a wide swathe of issues by Bowie and his collaborators
(Arnold and Bowie, ‘Respect for Workers’; ‘Sweatshops and Respect for
Persons’; Bowie, Business Ethics; Reynolds and Bowie). Aristotle’s virtue
ethics has been adapted to business by Solomon (Ethics and Excellence),
Hartman (Organizational Ethics), and Moore, as has the social contract
tradition by Donaldson (Ethics of International Business) and Donaldson and
Dunfee. Lately some writers have examined the implications of Rawls’s
(Theory of Justice; Justice as Fairness) justice as fairness for business organi-
zations (Hartman, Organizational Ethics; Hsieh, ‘Rawlsian Justice’).8
However natural this approach seems, the application – or ‘retrofitting’
– of moral and political theories to issues in business has been criticized.
Robert Phillips and Margolis argue that, because of the uniqueness of the
organizational environment, ‘organizations need an ethics of their own’
(619). This methodological debate cannot be pursued here (but see and
cf. Hartman, ‘Moral Philosophy’; Moriarty). But note that, whether or not
we can do without moral and political theories in business ethics, we cannot
do without the concepts around which they are built: utility, consequences,
rules, rights, duties, virtues, caring, social contracts, and so forth. Nor can
we do without our pre-theoretical intuitions about their importance.
Below, I review four important, overlapping issue-clusters in business
ethics: (1) employee rights and obligations, (2) globalization, (3) sales and
marketing, and (4) role morality. Although these areas are much discussed,
I do not claim that statistically they are the most discussed. I choose them
because, in my view, they are important, and significant normative work
is now being done in them.
quality’. This includes (i) freedom from discrimination and harassment, (ii)
job security (employment-at-will vs. just cause), (iii) safety, (iv) privacy,
(v) meaningful work, (vi) employee participation, and (vii) compensation.
What ties (i) to (vii) together is, roughly, that they are all desirable for
workers. The questions then are: to what extent should they have them?
And: on what basis do we decide?
Treatments of (i) to (vii) can be complex, drawing on legal, economic,
and moral considerations unique to each issue. However, at the core of
many discussions is one (or more) of three common considerations. First,
there is cost. Making workers’ lives better by, say, giving them more job
security or allowing them to participate in firm decision-making is likely
to involve significant costs (Boatright, ‘Employee Governance’; Epstein).
Someone must bear them. But who, and why? Second, there is respect.
For example, some argue that, even if it is costly to provide people with
safe or meaningful work, it ought to be done, because this is what respect
for workers requires (Arnold and Bowie, ‘Respect for Workers’; ‘Sweatshops
and Respect for Persons’; Bowie, Business Ethics; Werhane, Persons, Rights,
and Corporations). The third consideration is the contract. Some claim that
the justice of workplace arrangements depends on whether the parties
involved agree to them without force or fraud (Maitland, ‘Rights in the
Workplace’). These three considerations can point in the same direction,
or in different directions. Determining which one to privilege when they
diverge is a persistent and deep moral question.
Another important issue involving employees, (viii) whistleblowing,
resists the above analysis. ‘Blowing the whistle’ – paradigmatically, reporting
illegal or unethical behavior in an organization to an external agency – is
not a benefit employees seek, but a burden they may be required to
discharge. Because whistleblowing is an act of disloyalty (cf. Baron), it is
thought to require justification. DeGeorge’s Business Ethics focuses on the
harm the employee prevents; Davis’s ‘Whistleblowing’ focuses on the
employee’s (otherwise) complicity in the organization’s bad behavior.
Permitting whistleblowing, of course, is different from requiring it. To clear
the latter hurdle, justifications must take into account the considerable
harm whistleblowers often suffer.
Issues (i) to (viii) do not receive equal attention. Recently, compensation
and whistleblowing have received boosts from the media attention given
to executive pay and the role of whistleblowers in Enron’s and WorldCom’s
downfalls. Meanwhile, the once vigorously debated subjects of discrimi-
nation and employee participation have all but dropped off business ethicists’
radar screens. But business ethicists aren’t the only ones interested in these
issues. In other quarters, the debate goes on. For example, political phi-
losophers, long interested in questions of distributive justice, have renewed
their interest in questions of justice in production. This has led them to
discussions of meaningful work and participation (Hsieh, ‘Survey Article’;
Pateman).
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962 Business Ethics
3.2. globalization
models build upon the influential work of Rest, who argued that ethical
decision-making occurs in four steps: becoming aware of the issue, making
a judgment, deciding on a plan of action, and executing it.11 The ‘making
a judgment’ step has received considerable attention. According to the
dominant rationalist model, due to Kohlberg, moral judgments are arrived
at through a discursive process of reasoning. According to Haidt’s ‘social
intuitionist’ model, these judgments are better described as ‘intuitions’, by
which he means simple, reflexive responses. On Haidt’s view, any
moral reasoning that occurs does so post-hoc, serving only to justify the
intuition.
A related issue in the descriptive literature on individuals is: what are
the determinants of individual ethical behavior within organizations? The
literature on this question is vast and unsettled. In a recent review, Treviño
et al. note that ethical behavior has been found to be correlated with
cognitive moral development, ego strength, locus of control, pressure
(including incentives) to act ethically, co-workers’ (including managers’)
attitudes and behaviors, the extent to which co-workers talk about ethics,
and rigidly authoritarian organizational cultures.12
Two questions dominate the descriptive ethical literature on organizations.
The first is: what are the determinants of ‘socially responsible’ corporate
action, i.e., action intended to benefit non-shareholder stakeholders? A
second, related question is: is such action, commonly known as corporate
social performance (CSP), positively correlated with corporate financial
performance (CFP)? In other words – but perhaps tendentiously – does
ethics pay? In a review 127 studies of the CSP-CFP link, Margolis and
Walsh note that ‘a simple compilation of the findings suggests there is a
positive association’ between CSP and CFP (277; see also Orlitzky, Schmidt,
and Rynes). However, they also note that reviewers of the CSP-CFP
literature ‘see problems of all kinds in this research’ (278), and urge caution
in accepting its conclusions. If CSP doesn’t pay, then what motivates it?
CSP has been linked with the wishes of firms’ founders (Martin, Knopoff,
and Beckman), desires for competitive differentiation (Bansal and Roth),
and ‘community isomorphism’, or the extent to which other firms in the
community engage in it (Marquis, Glynn, and Davis).
Descriptive ethics is important because, by investigating its causes and
effects, it helps us to promote ethical behavior in business. In addition,
some of the results arrived at by descriptive ethicists – or in general by
social scientists – are relevant for normative inquiries. This is recognized
in the field of ethics at large (Andreou). A well-known example is Doris’s
work on character. Doris argues that, given the pervasive influence of
situational factors on behavior, we have reason to doubt the existence of
the robust character traits assumed by virtue theory. This debate has been
extended to the organizational context by a number of writers (Alzola;
Harman; Solomon, ‘Victims of Circumstances?’). They have examined
whether Doris’s conclusions, and the empirical results on which they
© 2008 The Author Philosophy Compass 3/5 (2008): 956–972, 10.1111/j.1747-9991.2008.00172.x
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966 Business Ethics
among philosophers. Why this should be, I do not know. Treviño and Weaver
suggest that those in the humanities lack ‘charitable attitudes toward business’
(116); Nozick says they oppose capitalism. Whether or not these claims are
right, it is worth noting that philosophers aren’t generally uninterested in
the applied areas of their field. However, they can now indulge such interests
in other sub-fields of ethics, including medical and environmental ethics.
In this article, I hope to have given reason for philosophers to take
another look at business ethics. The field encompasses a diversity of
relevant, important, and interesting questions. All of us ‘do business’ in
one way or another almost every day. And business organizations can have
enormously powerful effects on people’s lives. Finally, questions in business
ethics engage issues of perennial concern to philosophers, including the
nature of personhood, collective responsibility, truth and deception,
relativism, and role morality. Philosophers are well-suited to make valuable
contributions to business ethics, and there is plenty of work for them to do.
Acknowledgments
For help on this project, I thank Miguel Alzola, Denis Arnold, George
Brenkert, Edwin Hartman, Nien-hê Hsieh, Alexei Marcoux, Joshua
Margolis, Robert Phillips, Scott Reynolds, Jeffery Smith, and Danielle
Warren. I have benefited from similar articles by Marcoux (‘Business Ethics’)
and Arnold and Reynolds. Thanks finally to an anonymous reviewer for
helpful comments on a draft of this paper.
Short Biography
Jeffrey Moriarty’s research interests lie in business ethics and political phi-
losophy, and at the intersection of these fields. He is especially interested
in questions of distributive justice as they arise in state and organizational
contexts. Moriarty’s publications on these topics have appeared in journals
such as Business Ethics Quarterly, Journal of Business Ethics, Noûs, and Utilitas.
His current research focuses on executive compensation and the implications
of John Rawls’s later work for questions of economic justice. Moriarty is
Assistant Professor of Philosophy at Bowling Green State University. He
received a Ph.D. in philosophy from Rutgers University and an A.B. in
philosophy from Princeton University.
Notes
* Correspondence address: Bowling Green State University, 305 Shatzel Hall, Bowling Green,
OH 34303, USA. Email: jmoriar@bgsu.edu.
1
Perhaps better: it is the attempted purposeful exchange of goods and services. Intuitively, one
can do business with someone without actually exchanging a good or service. For example, one
might negotiate in good faith but fail to reach an agreement. I leave this complication aside.
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