S.No.

7369 12UBA03

(For the candidates admitted from 2012–2013 onwards)

B.B.A. DEGREE EXAMINATION

Second Semester

ORGANISATIONAL PSYCHOLOGY

Time : Three hours Maximum : 75 marks

PART A — (10 × 2 = 20 marks)

Answer ALL questions

1. Define the term Group?

2. What is Interpersonal Behaviour?

3. Organisational Behaviour – Brief out the term?

4. What is "Perception"?

5. What do you mean by the term "Job Satisfaction?

6. "Morale" – write a short note?

7. Write any two sources of power?

8. What is Psychology?
9. Define – "Counselling"?
10. What is change?
PART B — (5 × 5 = 25 marks)
Answer ALL questions: choosing either (a) or (b)
11. (a) List out the various Negative Individual
Behaviour at the work place?
Or
(b) Describe classical theory of organisation?
12. (a) Write five examples for Good personality?
Or
(b) Enlists the various characteristics of
Attitude?
13. (a) How do you measure the morale of an
employee?
Or
(b) How do you manage the "stress"?

14. (a) What are the various types of power?

Or
(b) Describe the various characteristics of
Authority?

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15. (a) What are the different types of counselling?

Or
(b) Explain briefly the important causes of
change?

PART C — (3 × 10 = 30 marks)

Answer any THREE questions

16. Illustrate the Modern Organization theory?

17. List out the various factors influencing Individual

behaviour?

18. Enlist the various organisational factors

influencing stress?

19. Explain the findings and criticisms of Hawthorne's

Experiments?

20. "Resistance to change" – Explain.

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