A Project Report SSR College Final Project 8222 (Final Report)

A PROJECT REPORT
ON
A STUDY OF WORK LIFE BALANCE OF EMPLOYEES IN ORGANIZATION
WITH REFERENCE TO
SARA ELECTRICAL
SUBMITTED TO
SAVITRIBAI PHULE PUNE UNIVERSITY
IN PARTIAL FULFILMENT OF THE REQUIREMENT
FOR THE DEGREE OF
MASTER OF COMMERCE
SUBMITTED BY
ANIKET YADAV
UNDER THE GUIDANCE OF
CMA VIPIN MISHRA
SSR COLLEGE OF ARTS, COMMERCE & SCIENCE

DEPRTMENT OF COMMERCE
SILVASSA, DNH – 396230
DECLARATION
I, ANIKET YADAV student of S.S.R COLLEGE OF ARTS

COMMERCE AND SCIENCE states that this project work entitled “A
STUDY OF WORK LIFE BALANCE OF EMPLOYEES IN ORGANIZATION” is
my genuine research work carried out and submitted in the partial
fulfillment for the requirement for the degree of M.COM course under
the SAVITRIBAI PHULE PUNE UNIVERSITY under the guidance of CMA
VIPIN MISHRA
This report is neither full nor in part has ever been submitted for the
award of my other Degree this University of any other University.
Date: ANIKET YADAV
Place: M.COM (SEM – IV)

CERTIFICATE
This is to certify that the Project Report entitled A
STUDY OF WORK LIFE BALANCE OF EMPLOYEES IN ORGANIZATION BY

SARA ELECTRICALS submitted in partial fulfillment of the degree of master of
commerce studies pune university is a record of bonafide research work carried
out by ANIKET B YADAV under my guidance.
Signature
Project Guided
CMA VIPIN MISHRA

ACKNOWLEDGEMENT
It is really great pleasure to have this opportunity to express my gratitude to all

lovely people who have helped me to complete this project successfully. This
effort would not have been possible without the help of the following individuals.
Every person plays an important role.
I convey my sincere to the HEAD OF ORGANIZATION for giving me the

opportunity to prepare my project work in SARA ELECTRICALS. I would like to
thank all the staff members for their cooperation.
I would like to thank CMA VIPIN MISHRA, MINAL JHA (HOD M.COM), for their kind
cooperation during my project work.
I convey my sincere thanks to my friends for their support, to my project report.
-ANIKET YADAV
EXECUTIVE SUMMARY
Choosing the best kind of a job to take is perhaps the most challenging task facing
contemporary professionals. Many people have therefore found themselves
being victims of wrong decision making as far as job-choice is concerned. This is
because professionals are usually attracted by monetary benefits in such a way
that they fail to consider other important aspects of jobs like non-monetary
benefits.
These non-monetary benefits include the number of hours that a person is

expected to commit to the job and other benefits given by the employer to the
employee. The latter could be things like leaves and days off while the former
determines the work-life balance characteristic of the job. This paper examines
the importance of work-life balance and gives some suggestions of how the same
can be achieved.
Importance of work-life balance
Work-life balance can be defined as arrangements made by employers to enable

their employees to live full lives. This implies that as much as they will be giving
their best to the job, the employees will be having a chance to do other things in
their lives. Work-life balance is a very important aspect of any working
environment. Among its advantages is the fact that employees are more
motivated to perform their duties since they do not get overworked. This is
advantageous to both the employers and the employees.
The employees benefit in that they develop healthy relationships with their
employers and at the same time they get time to build non-professional aspects
of their lives. This way, they are able to develop their careers positively and
engage in productive activities as they build their careers. On the other hand,
employers are able to achieve greater productivity of their firms since employees
are greatly motivated to work.
Employees give their best to the job due to the motivation and thus quality and
greater volume of production is guaranteed (Clayton, 2005, p. 27). The employers
also benefit in other ways since the benefits they give to their employees enable
them to gain good publicity that attracts more productive workers and more
customers if the firm is in the hospitality industry.
From the above discussion, it is apparent that work-life balance is of utmost
importance in organizations. Firms should therefore know how to appropriately
establish appropriate measures in order to enable their employees live a full life.
On the other hand, employees should strive to live a balanced life even in
conditions that are seemingly unfavourable. The following paragraphs explore
how employees and employers can achieve work-life balance.
Strategies for attaining work-life balance
Even though the relationship between a person’s professional life and his/her
personal life is indubitably rich, it may prove to be tricky to attain and keep a
healthy work-life balance. The following are some of the strategies that
employees can use to live a full life. First of all, it is of utmost importance for an
employee or employer to keep calm in challenging situations.
For instance, if a person is experiencing personal problems like problems of

marriage, he/she should ensure that the same does not affect his/her
professional life. If the person is an employer, he/she should not, for instance, fire
an employee due to his/her personal problems. On the other hand, an employee
should ensure that he/she does not let his/her personal life affect his/her
professional performance.
For instance, if the employee is experiencing family problems, he/she should

maintain the same level of performance as when he/she does not have such
problems (Gordon, 2003, p. 1). Likewise, stress in the workplace should not affect
the personal lives of the employees. An employee should ensure that they live
their personal lives to the fullest while ignoring any problems that may have
occurred in the working environment.
An employee should also ensure that he/she engages in important bodily

activities in order to live a well balanced life. He/she should thus engage in
physical activities and ensure that he/she sleeps and eats well.
It is thus apparent that any job that gives an employee time to engage in the
aforementioned activities can be considered to be offering work-life balance. It is
also important for the employee to set boundaries for both professional and
personal activities.
Conclusion
As evidenced in the discussion above, work-life balance is a very important

determinant of professional performance. It is thus of essence for employers to
ensure that they give their employees adequate time to engage in personal
activities. On the other hand, employees should ensure that they use the free
time they are given by their employers wisely.
They should ensure that they engage in productive personal activities and at the
same time avoid taking their professional problems home. It is thus of essence
that people evaluate prospective employers keenly to make wise choices as they
choose between jobs. This will ensure that they do not take jobs and regret later.
TABLE OF CONTENT
SR NO. CONTENT PAGE NO.
1 COVER PAGE 1
2 COLLEGE CERTIFICATE 2
3 COMPANY CERTIFICATE 3
4 DECLARATION 4
5 ACKNOWLEDGEMENT 5
6 EXECUTIVE SUMMARY 6-8
7 LIST OF CONTENT 9
8 LIST OF TABLE 10
9 LIST 0F GRAPHS 11
10 INTRODUCTION 13-22
11 REVIEW OF LITERATURE 23
12 COMPANY PROFILE 25-37
13 RESEARCH METHODOLOGY 37-58
14 DATA ANALYSIS & INTERPRETATION 59-70
15 FINDING CONCLUSION & SUGGESTION 71-74
16 BIBLIOGRAPHY 75
17 ANNEXURE 76-78
LIST OF TABLE
SR TABLE PAGE
NO NO.
1 AGE OF RESPONDENT 61
2 LEVEL OF EDUCATION 62
3 GENDER OF RESPONDENT 63
4 EMPLOYMENT STATUS 64
5 ANNUAL INCOME OF THE RESPONDENT 65
6 WORKING DAYS IN A WEEK OF THE RESPONDENT 66
7 NORMALLY WORK OF THE RESPONDENT 67
8 BALANCE OF WORK LIFE OF THE RESPONDENT 68
9 MANAGE IF STRESS ARISING FROM YOUR WORK 69
10 ORGANIZATION SERVICE WITH OTHER COMPANY 70

LIST OF GRAPH
SR TABLE PAGE
NO NO.
1 AGE OF RESPONDENT 61
2 LEVEL OF EDUCATION 62
3 GENDER OF RESPONDENT 63
4 EMPLOYMENT STATUS 64
5 ANNUAL INCOME OF THE RESPONDENT 65
6 WORKING DAYS IN A WEEK OF THE RESPONDENT 66
7 NORMALLY WORK OF THE RESPONDENT 67
8 BALANCE OF WORK LIFE OF THE RESPONDENT 68
9 MANAGE IF STRESS ARISING FROM YOUR WORK 69
10 ORGANIZATION SERVICE WITH OTHER COMPANY 70

WORK LIFE BALANCE OF EMPLOYEES IN ORGANIZATION
CHAPTER 1
SSR COLLEGE OF ACS M.COM PART-II 2021-22 Page 1

INTRODUCTION
INTRODUCTION:
Work-life balance is a concept that describes the ideal situation in which an
employee can split his or her time and energy between work and other important
aspects of their life. Achieving work-life balance is a daily challenge. It is tough to
make time for family, friends, community participation, spirituality, personal
growth, self-care, and other personal activities, in addition to the demands of the
workplace Because many employees experience a personal, professional, and
monetary need to achieve, work-life balance can be challenging. Employers can
help employees achieve work-life balance by instituting policies, procedures,
actions, and expectations that enable them to pursue more balanced lives, such
as flexible work schedules, paid time off (PTO) policies, responsibly paced time
and communication expectations, and company-sponsored family events and
activities.
Work-life balance is a concept including proper prioritizing between “work”
(career and ambition) and “lifestyle” (Health, pleasure, leisure, family and
spiritual development/meditation)1. Work life balance is a choice an individual
has to make. However, it is the organization that needs to take an initiative to
help the employees. Today, an employee is not looking at their employer just for
a job, also to care for their work life balance and their well being. If a company
addresses these needs, in addition to providing better career opportunities, they
can be very successful in providing job satisfaction to the employees. Companies
are adopting new means to ensure that their employees get enough time to enjoy
their personal life and spend time with family.
work-Life balance refers to an effective management or striking a balance
between the work which is remunerated and the personal or social
responsibilities which an individual is expected to perform.
In most developing countries, at least until recently, only men and women
worked outside of the home. The old, established joint Hindu family system
facilitated a clear division of responsibilities between the old and the young in
term of decision making, the oldest male member in a patriarchal society is the
head of household and would make all the important decision; male and female

the men would work outside the household, whereas the women are responsible
for raising children taking charge of a household responsibilities, including in
some low-income families in certain parts of India, walking many miles each day
to fetch water and fire wood.
Work life balance
Work-life balance is a concept including proper prioritizing between “work”

(career and ambition) and “lifestyle” (Health, pleasure, managing relationships,
family responsibilities and spiritual development/meditation, other interest and
hobbies.)
“work-life balance” typically means the achievement by employees of equality
between time spent working and personal life. A good work-life balance for
employees can improve staff motivation, increase staff retention rate, reduce
absence, attract new talent, and reduce employees stress.
 WORK: Means employment or paid work.
 LIFE : Refers to one’s personal lives, experiences and responsibilities
outside and beyond the workplace.
 WORK-LIFE BALANCE is a broad concept including proper prioritizing
between “work” and “life”.

DEFINITION:
Work life balance is a method which helps employees of an organization to
balance their personal and professional lives. Work life balance encourages
employees to divide their time on the basis on priorities and maintain a balance
by devoting time to family, health, vacations etc along with making a career,
business travel etc. It is an important concept in the world of business as helps to
motivate the employees and increases their loyalty towards the company.
WHAT IS WORK LIFE BALANCE?
Work life balance is all about creating and supporting a healthy work environment
which will enable a worker to have balance between work and personal
responsibilities. This will help in maintaining and strengthening employee loyalty
and productivity towards the company. Workers have many responsibilities to
take care of, such as work, family, housework and many more little things that
matter to them. Balancing between work and life has become a major issue
between workers as this conflict has been associated with numerous physical and
mental health problems. Work-life conflict impacts workers, employees and their
communities as well. A worker can only be productive when there is balance
between its work and life.
Work-life balance reduces the stress employees experience. When an employee
spends the majority of their days on work-related activities and feels as if they are
neglecting other important components of their lives, stress and unhappiness
result. An employee, who doesn't make time for self-care, eventually damages
their output and productivity.
COMPONENTS OF WORK-LIFE BALANCE
TIME MANAGEMENT
Time management is one of the major components to achieve work life balance.
It is a way of organizing and planning effectively the time required to complete
certain activities, it also helps in efficient use of your day. Time management can
be done on the basis of your work, whether it is urgent or important. It helps in
greater productivity and efficiency, less stress and better professional reputation.

STRESS MANAGEMENT
Stress management is a technique to reduce stress suffered by workers. As the
world is growing and changing faster every day, work becomes more complex
over time. Competition arises between workers to excel in the company. Workers
then start working under pressure of promotion and preference, this results in
stress of work. Workers must not come under stress while working rather than
stressing over deadlines.
SELF-MANAGEMENT
Self-Management is a way of managing one own self. A worker must take care of
its body, hygiene and nutrition. A worker must develop talents and potential to
enhance their quality of life. A worker must get enough sleep and exercise to be
productive and work effectively and efficiently for a company. If a worker excels in
managing one own self, then they will become more capable of managing tasks.
CHANGE MANAGEMENT
In this growing world, change has to be adopted no matter whatever the
consequences may be, continuously adopting new methods and re-adapting
others is vital to a successful career and a happy home life. Effective change
management involves making certain change management.
IMPORTANCE OF WORK LIFE BALANCE
Working on a job for a company and making a career can be an extremely time
consuming duty for any employee. Employees are busy at their offices throughout
the day and sometimes even on weekends. This gives them very little time to
interact with their family. Because of high pressure of work, often family
members get neglected. Also, stressful jobs cause the health of employees to
deteriorate. This is where work life balance come into the picture. Work life
balance concept allows an employee to maintain a fine balance in the time he or
she gives to work as well as to personal matters. By having a good balance, people
can have a quality of work life. This helps to increase productivity at workplace as
the employee is relaxed about his personal commitments. It also allows the
employee to give quality time with family to spend vacations, leisure time, work

on his/her health etc. Hence work life balance is extremely important for
employees and increases their motivation to work for the company.
What is the importance of work-life balance?
 Work-life balance helps maintain mental health
Having a Healthy work-life balance means that employees will be happier when
they come to work. This, in turn, helps reduce stress and the chances of burnout,
two common health issues in the workplace.
Chronic stress occurs when employees are continuously stressed. It can lead to
mental health issues such as depression, anxiety, and insomnia, as well as physical
health issues including chronic aches and pains, heart troubles, and hypertension.
Burnout happens when an employee suffers too much stress over a long period of
time. Burnout can cause anything from mood swings and irritability, to fatigue
and a decrease in productivity. It can lead to employees seeking health care or
taking sick days, which in turn can become costly for a company.
 It also helps with physical health
If employees are being too overworked, they are much more likely to be plagued
with physical ailments. This is especially true if they aren’t taking appropriate
breaks throughout the day. Some examples include:
Chronic pain/carpal tunnel syndrome: overworking, especially if the office
environment isn’t ergonomic, can lead to soreness or worse.
Higher risk of heart disease and high blood pressure: being sedentary is a big
contributor to these conditions.
 It can make you more well-rounded
There’s a reason that CVs have a space for hobbies, and interviewers often ask
about what an employee likes to do outside of work. Being able to share stories,
knowledge, and experiences will allow employees to connect on a social level,
creating a tighter-knit team.
 It increases productivity

A company needs its employees to be productive. That’s where the importance of

work-life balance comes into play – if an employee’s work-life balance is steady,
they will be much happier at work. This leads to greater productivity. Staying late
every night and working overtime may seem like it would boost productivity, but
realistically the work is most likely of a lesser quality.
Staff were shown a list of other WLB policies and working practices available in
other institutions. The two that sparked most interest within the groups were
working from home and compressed working hours. It was acknowledged though
that not all staff would be able to take advantage of them. Staff were also asked
to express their views on flexible working practices of particular interest to them.
Working from home
All academic staff that took part in the focus groups reported doing some work
From home. The main reason given for this practice was that it enabled them to
work more productively. Furthermore, staff that have shared offices, consider
doing some work from home as a necessity in order to carry out quality work that
requires a high degree of concentration such as research. Reducing travelling time
was also mentioned as a major benefit of working From home. This group of staff
felt that the university could better support this Type of work by providing some
technical assistance, some financial help with the purchase of home computers
and free access to the Internet for a fixed Period of time each day.
A number of non-academic staff also felt that doing some work from home Would
increase their productivity, but for them the issue was being allowed to Do so.
One member of staff reported that in a Brookes’ department where she Had
worked previously, working from home was not allowed as apparently Some staff
had abused the practice in the past. Although it was accepted that Not all
administrative jobs lend themselves to home working there was general
Consensus that more administrative staff could do some work from home. It was
felt that it is easier for academics to work from home, as they have more
Autonomy in the way they organize their work, than for administrative staff who
are expected to be seen at their desk in their offices.
Compressed hours
There was a great deal of interest in compressed hours among administrative
staff. Some staff are currently working compressed hours by informal
arrangement (see existing good practice).

More benefits for staff

Staff who had worked for the private sector noticed the lack of benefits made
available to university employees compared to some private companies such as
leasing schemes and reduced childcare costs. It was also felt particularly by staff
based at Harcourt Hill that car park fees were unfair as some of them, due to
childcare responsibilities or limited availability of public transport in their area,
had to use their car to come to work.
To make working life more Sustainable.
It was suggested that the university should consider offering more flexibility to
staff with a number of years of service and staff approaching retirement age, such
as, for example, the possibility to go part-time for a year or so, or to use unpaid
leave to have breaks.
To make flexi-time more Widely Available.
It was felt that everybody copes well with flexi-time and it should be made more
widely available. It was also noted that the rigidity of working times currently
affecting some administrative jobs across the university could cause difficulties for
staff with young children.
Functional flexibility
It was suggested that in order to allow more people to make use of flexi-time and
compressed hours the university could develop teams of staff with core
competencies that could be deployed in different Directorates and Schools to
help covering some core tasks whenever needed.
Time off in lieu
It was pointed out that there are occasions when both academic and non
academic staff have to work unsocial hours over and above their normal working
hours or work at week-ends in order to attend special events, conferences or
travel outside Oxford to visit students. On these occasions it would be
appreciated if time off in lieu could be taken in order to compensate for the over
time
WORK LIFE BALANCE BENEFITS

. Advantages Work-Life balance advantages: Employees

A good work/life balance can enable employees to feel more in control of their
working life and lead to:
 Ability to manage work and individual commitments
 Improved personal and family relationships
 Increased job security from the knowledge that an organization
understands supports workers with family responsibilities
 Improved on-the-job and off the job relationship
 Self-satisfaction
 A happier, less stressed workforce
 Improvements in employee health and well-being
 A more positive perception of you as an employer
 Greater employee loyalty, commitment and motivation
Work-Life balance advantages: organization

The benefits of a work-life balance initiative are not confined to just the
workforce. Work-life policies and flexible working practices can also help you to:
 Increased productivity
 Lower absenteeism
 Measured increases in employee accountability and commitment
 Better teamwork and communication
 Improved morale
 Increased engagement and commitment levels
 Less negative organizational stress
 Reduces Staff Turnover and Recruitment Costs
 Fulfillment of equal opportunity
 Increased ability to attract and recruit staff
React to changing market conditions more effectively and meet customer

demands - for example, shift work, part-time work and flexi-time can help you
open longer without making your employees work longer hours Meet seasonal
peaks and troughs in your business boost your competitiveness Become
recognized as a business that people want to work for
Objective of the Study:

 To study about work-life balance of employees

 To know what are the top most priorities of employees
 To know that long working hour affecting individual efficiency
 To know the demographic details of the respondents.
 To find factors influencing work life balance of employees
 To study the benefits of work life balance.
SCOPE OF THE STUDY:
The study covers the various aspects in employee work life Balance and measured
increase in Productivity accountability, commitment better team work and
communication improved morale, less negative organizational stress. they can be
very successful in providing job satisfaction to the employees
STATEMENT OF PROBLEM:
An employee spend more than one third amount of his time in organization
working and hence any stress and problem in their work life will surely lead to
decreased productivity and labor turnover and thus it becomes essential for an
organization improved and maintain the balance of work life balance of
employees. This study focuses on “ the work life balance of employees” so as to
understand the needs and requirement of employees.
Chapter scheme:
 First Chapter
The First Chapter is Introduction, which gives the outline of the project. The topics
included in this chapter are components, importance of work life balance, work

life balance benefits, objectives of the study, scopes of the study, statement of
problems.
 Second Chapter
The Second contain Review of Literature
 Third Chapter
The Third Chapter is Company Profile, which includes the details of the company.
 Fourth Chapter
The Fourth Chapter is Research Methodology, which consists of the research

design, sampling, sources of data, etc..
 Fifth Chapter
The Fifth Chapter significantly deals with the Data Analysis and interpretation. It
represents details of the data that has been processed, analyzed, tabulated and
interpreted, so that the findings can be communicated and easily understood. In
addition of this, tables and graphs have been used for clear understanding.
 Six Chapter
The Six Chapter consists of the findings and conclusion and suggestion
The lack of funds to travel out and also prepare adequate questionnaire for
circulatio
Time which is of essence has been limited due to the fact that, the researcher will

CHAPTER – 2
REVIEW OF LITERATURE
REVIEW OF LITERATURE

Singh S. (2013) mentioned Role stress theory in his paper Titled "Work- Life
Balance: A Literature Review" wherein the negative side of the work- family
interaction has been put under the spotlight. Recently, the emphasis has shifted
towards the investigation of the positive interaction between work and family
role as well as roles outside work and family lives, and scholars have started to
deliberate on the essence of work- life balance.
Goyal K.A, Agarwal A (2015) in the paper titled "Issues and challenges of Work
life balance in banking industry of India" explained that Work life balance
policiesand programs are an investment in an organization for improving
productivity, reducing absenteeism, achieving improved customer services, better
health, flexible working as well as satisfied and motivated workforce especially in
banking industry
Santosh R. S., Jain R. (2016) in their paper "Study of Effect of Commuting &
Working Hours on Work Life Balance of Working Fathers in Mumbai" proved
that Long working hours and long commuting are seriously affecting the Work
Life Balance of working fathers in metro cities. There is need to research and
investigate further on this subject in order to improve lives and productivity of
working men in metro cities of India.
Kumari L. (2012) in her study "Employees Perception on Work Life Balance and
its relation with job satisfaction in Indian Public Sector Banks" emphasized
thateach of the Work life balance factors on its own is a salient predictor of job
satisfactionand there is a significant gap between male and female respondents
with the jobsatisfaction with reference to various factors of Work life balance. The
result of thestudy had practical significance for human resource managers of
especially banks toimprove staff commitments and productivity along with
designing recruitment andretention employees.

CHAPTER – 3
COMPANY PROFILE

INTRODUCTION
COMPANY NAME : SARA ELECTRICALS
SHOP NO.7 JAY PEE HOUSE SILVASSA-396230 (U.T OF D&NH)
MOBILE NO: 9426897779
EMAIL: saraelectricals83@gmail.com
HEAD OFFICE: MOHALLA LODHIPUR NEAR CITY PARK TEHSIL SADAR
SHAHJAHANPUR r, Uttar Pradesh.
Sara Electricals Private Limited is a Private incorporated on 11 July 2017. It is
classified as Non-govt company and is registered at Registrar of Companies,
Kanpur. Its authorized share capital is Rs. 100,000 and its paid up capital is Rs.
100,000. It is involved in Manufacture of television and radio receivers, sound or
video recording or reproducing apparatus, and associated goods
Sara Electricals Private Limited's Annual General Meeting (AGM) was last held on
N/A and as per records from Ministry of Corporate Affairs (MCA), its balance
sheet was last filed on N/A.
Directors of Sara Electricals Private Limited are Mohd Haroon and Kavita.
Sara Electricals Private Limited's Corporate Identification Number is (CIN)
U32309UP2017PTC094850 and its registration number is 94850.Its Email address
is SARAELECTRICALSPLTD@REDIFFMAIL.COM and its registered address is
MOHALLA LODHIPUR NEAR CITY PARK TEHSIL SADAR SHAHJAHANPUR
Shahjahanpur UP 242001 IN , Current status of Sara Electricals Private Limited is -
Under Process of Striking Off.

Company Details
CIN U32309UP2017PTC094850
Company SARA ELECTRICALS PRIVATE LIMITED

Name
Company Under Process of Striking Off

Status
RoC RoC-Kanpur
Registration 94850
Number
Company Company limited by Shares

Category
Company Sub Govt Approved

Category
Class of Private
Company
Date of 11 July 2017

Incorporation
Age of 4 years, 9 month, 11 days

Company
Activity Manufacture of television and radio

receivers, sound or video recording or
reproducing apparatus, and associated
goods

Directors of SARA ELECTRICALS PRIVATE LIMITED

MOHD HARRON DIRECTOR
KAVITA DIRECTOR
Mission Statement
Our Mission is to provide those individuals with mental health and
substance use/addiction challenges a safe, inclusive and engaging
environment where self-determined needs are valued, and all are assisted
on their path to reaching their goals.
We can achieve this through best practice by helping those we serve
create a:
 Path to Self: Reconnecting an individual with the person they want to be;
 Path to Wellness: Exploring ways to successfully manage their mental and
physical health;
 Path to Hope: Helping individuals to see that, despite potential barriers,
their goals are achievable;
 Path to Empowerment: Developing the skills in effective problem solving
and decision making.
Vision Statement
Our Vision is for people with mental health and substance use/addiction
challenges to reach their full potential mentally, physically, socially and
spiritually.

Products

H.T & L.T INDUSTRIAL WORKS:
HT stands for High Tension or high voltage and LT stands for Low tension or low
voltage.
Inferable from the specific idea of the high voltage work, this theme does not give
full directions on the security of individuals dealing with or close high voltages. Or
maybe, it depicts the dangers and standards of safe frameworks of work so
associations can better co-work with the skillful people undertaking the work, and
all the more viably manage and help as per the requirements of the safe
arrangement of work.
The general dangers of power, i.e. electric stun, burns, fire, and blast, are
available at high voltage, yet the probability of genuine damage or harm is
extraordinarily amplified. For instance, a man giving away to a high voltage
through their body will be liable to burns but on the other hand is probably going

to blast into the fire, attributable to the warming impact of the current being
gone through him or her.
High voltage conductors are probably going to convey high streams and
subsequently keep running at apparently higher temperatures than low voltage
conductors, so additional consideration must be taken to prevent burns and fire
cases.
SUPPLY OF ALL TYPES OF GOODS

TRANSFORMER OIL FILTRATION:

Transformers play an important role in the electrical power industry.

Transformers convert power to appropriate levels for other system components
to safely use. Transformers need to be maintained to guarantee long life.
Moreover, a good quality and clean oil is essential for the transformer to provide
efficient performance.
Transformer oil tends to degrade over time. The oil is exposed to undesirable
materials like acids, metal dust, moisture etc. When transformers contain
dissolved gases, dust, and other contaminants, it is time to take action for the oil
to be filtered and purified.
Transformer maintenance and services centres maintain high quality equipment

for treating oil using in line transformer oil filtration techniques. These techniques
help sustain an excellent performance, safety and ease of operation for
transformer maintenance staff.
To know more about transformer oil filtration, here are the things that you should
know.

Transformer oil and its functions

Transformer/insulating oil is often stable at high temperatures. Other than that,
the following are functions of insulating oil:
 As cooler
When voltage goes up/down, the temperature of the transformer’s windings
increases, oil is used to cool down the condition.
 As insulator
It acts as an insulator between the windings. It increases the resistance between
them and avoids short circuit.
 For security
It operates the level of oil inside the transformer. The temperature display of oil
describes the inner condition of transformer and shows any short circuit status. In
this way, you will prevent the transformer from being severe losses and damages.
Types of Insulating oil

 Paraffin based – derived from special crudes that contain substantial amount of n-
paraffin. This type of insulating oil is less oxidised than naphtha based.
 Naphtha based – derived from special crudes that contain low amount of n-
paraffin.
During the usage of insulating oil, it may be exposed to materials which can affect
its quality. It fails to function due to factors such as excessive high temperature,
oxidation and many more.
Consequently, the oil darkens in colour and the acid in it begins to increase. Oil
impurities are one of the major causes of transformers deterioration.To avoid
transformer failure, your insulating oil should be free from any contamination,
dirt and moisture. Thus, transformer oil filtration process is needed.
In this procedure, insulating oil is tested and treated so that transformers will
function efficiently.

Dealing with transformer oil purification

To treat and purify insulating oil, transformer oil filtration process is required.
Insulating oil filtration is a process of removing sludge and moisture from the
transformer oil.
Benefits of transformer oil filtration

 Insulation properties of the oil is improved
 Longer life span of transformers
 Lessens transformer’s breakdown
 Good returns on investment for having a quality machine
ACB BREAKERS:
Air Circuit Breakers (ACBs) are used as circuit protection for a wide range of low
voltage (up to 600V AC) applications, typically generators, MCCB distribution
boards, small power stations, etc with sizes ranging from 400A to 6300A or larger.
Protection is provided in either 3 or 4 pole configurations. Additional protective

devices can be fitted such as undervoltage releases and shunt trip coils together
with auxiliary contacts for remote signalling.
ACB are the cause of almost 20% of power distribution system failures, mainly
due to lack of maintenance, dust, hardened grease, corrosion and/or frozen parts
that prevent the proper operation of the trip linkage. It wasn’t long ago that
ageing electrical equipment was replaced but in today’s business environment,
maintenance is the preferred choice to ensure reliable operation and extend the
life expectancy.
As with all electro-mechanical devices, major electrical equipment manufacturers

recommend maintenance of air circuit breakers to ensure proper operation and
to maintain equipment warranties. With regular service air circuit breakers can
remain in service almost indefinitely as long as spare parts are readily available.
VCB BREAKERS:
Vacuum offers the highest insulating strength. So it has far superior arc quenching
properties than any other medium (oil in oil CB, SF6 in SF6 circuit breaker).
For example, when contacts of a breaker are opened in the vacuum, the
interruption occurs at first current zero with dielectric strength between the

contacts building up at a rate thousands of times higher than that obtained

with other types of circuit breakers.
The degree of vacuum is in the range from 10^-7 to 10^-5 torr.
The technology is suitable for mainly medium voltage switchgear application. For
higher voltage vacuum technology has been developed but not commercially
viable.
Principle of Vacuum Circuit Breaker
The production of arc in a vacuum circuit breaker and its extinction can be
explained as follows :
When the contacts of the breaker are opened in the vacuum (10^-7 to 10^-5 torr),
an arc is produced between the contacts by the ionization of metal vapors of
contacts.
However, the arc is quickly extinguished because the metallic vapors, electrons,
and ions produced during arc rapidly condense on the surfaces of the circuit
breaker contacts, resulting in a quick recovery of dielectric strength.
The salient feature of vacuum as an arc quenching medium is that as soon as the
arc is produced in the vacuum, it is quickly extinguished due to the fast rate of
recovery of dielectric strength in the vacuum.

CHAPTER – 4
RESEARCH METHODOLOGY
INTRODUCTION

The system of collecting data for research projects are known as Research
Methodology.
It is a way to systematically solve the research problem and it is a process of steps
used to collect and analyses information to increase the understanding of a topic
or issue.
Formulating the research questions along with sampling probable or non-
probable is followed by the measure that includes survey and scaling. This is
followed by research designed, which may be either experimental or quasi-
experimental
Meaning of Research methodology
Research is an ‘organized’ and ‘systematic’ approach of finding solution to
problem or finding answer to questions.
What Is a Research Methodology?
Methodology in research is defined as the systematic method to resolve a
research problem through data gathering using various techniques, providing an
interpretation of data gathered and drawing conclusions about the research data.
Essentially, a research methodology is the blueprint of a research or study
Types of Research
1. Quantitative Research
As the name suggests, quantitative refers to the numbers where data is collected
based on numbers, and a summary is taken from these numbers. Graphs help to
quantify the results in quantitative research.
2. Qualitative Research
Qualitative refers to the non- numerical elements in the research. When the
information or data cannot be grasped in terms of numbers, qualitative research
comes for the rescues. Though not reliable as much as quantitative, qualitative
research helps to form a better summary in terms of theories in the data.
Based on the nature of the research,
3. Descriptive Research

Facts are considered in descriptive methods and surveys and case studies are
done to clarify the facts. These help to determine and explain with examples, the
facts, and they are not rejected. Many variables can be used in descriptive
research to explain the facts.
4. Analytical Research
Analytical research uses the facts that have been confirmed already to form the
basis for the research and critical evaluation of the material is carried out in this
method. Analytical methods make use of quantitative methods as well
5. Applied Research
Applied research is action research where only one domain is considered and
mostly the facts are generalized. Variables are considered constant and
forecasting is done so that the methods can be found out easily in applied
research. The technical language is used in the research and the summary is
based on technical facts.
6. Fundamental Research
Fundamental research is the basic or pure research done to find out an element
or a theory that has never been in the world yet. Several domains are connected
and the aim is to find out how traditional things can be changed or something
new can be developed. The summary is purely in common language and logical
findings are applied in the research.
Based on research design,
7. Exploratory Research
Exploratory studies are based on the theories and their explanation and it does
not provide any conclusion for the research topic. The structure is not proper and
the methods offer a flexible and investigative approach for the study. The
hypothesis is not tested and the result will not be of much help to the outside
world. The findings will be topic related that helps in improving the research
more.
8. Conclusive Research

Conclusive Research aims at providing an answer to the research topic and has a
proper design in the methodology. A well Designed structure helps in formulating
and solving the hypotheses and give the results. The results will be generic and
help the outside world. Researchers will have an inner pleasure to solve the
problems and to help society in general.
9. Surveys
Not least Considered but Surveys play a main role in the research methodology. It
helps to collect a vast amount of real-time data and helps in the research process.
It is done at a low cost and can be done faster than any other method. Surveys
can be done in both quantitative and qualitative methods. Always, quantitative
surveys must be considered above qualitative surveys as they provide numerical
outputs and the data is real. Surveys are mainly used in the business to know the
demand for a product in the market and to forecast the production based on the
results from the survey.
10. Case Studies
Case studies are another method of research methodology where different cases
are considered and the proper one for the research is selected. Case studies help
to form an idea of the research and helps in the foundation of the research.
Various facts and theories can be considered from the case studies that help to
form proper reviews about the research topic. Researchers can either make the
topic general or specific according to the literature reviews from the studies. A
proper understanding of the research can be made from the case study.
Also, we have focus groups and research interviews to understand the research
methods in a well-defined manner. Structured and unstructured methods can be
followed by various methods.
Advantages of using different Research Methodology
Below are the advantages Mentioned:
In a research, critical evaluation of the topic is important to analyze and verify the
research. This helps the researcher to explore the research more effectively.

Various methods in the research helps to explore the research from different
perspectives and to analyze in a fact-driven manner.
Quantitative methods and surveys help to gain numerical outputs that help in all
the research. Results can be formed easily without explaining much in the thesis
with the help of numbers.
Reliable researches are important to make use of them and the methods help to
make it valid and useful to the topic and in a generalized manner. Several
methods help researchers formulate the research area and to improve their
knowledge.
Steps Involved In Research Process
1. Problem Selection of Research
2. Review of the literature
3. Making Hypothesis
4. Prepare the research design
5. Sampling
6. Data collection
7. Data Analysis
8. Hypothesis Testing
9. Define the population
10. Generalization and Interpretation
11. Preparation of Report
12.Report Design in Primary Stages
13. Report writing:
14 Closing the Report
SOURCE OF DATA/ DATA COLLECTION

Collection of data is of primary data important in the research process. Data

which is collected for the purpose of research helps in proper analysis which is
helpful to conduct research effectively. The data source, which is very important
in the collection of data, is primary and secondary data. Both primary and
secondary data are take into consideration for the study of work life balance.
Source of data
1. Literature sources
This involves the collection of data from already published text available in the
public domain. Literature sources can include: textbooks, government or private
companies’ reports, newspapers, magazines, online published papers and articles.
This method of data collection is referred to as secondary data collection. In
comparison to primary data collection, tt is inexpensive and not time consuming.
2. Surveys
Survey is another method of gathering information for research purposes.
Information are gathered through questionnaire, mostly based on individual or
group experiences regarding a particular phenomenon.
There are several ways by which this information can be collected. Most notable
ways are: web-based questionnaire and paper-based questionnaire (printed
form). The results of this method of data collection are generally easy to analyse.
3. Interviews
Interview is a qualitative method of data collection whose results are based on
intensive engagement with respondents about a particular study. Usually,
interviews are used in order to collect in-depth responses from the professionals
being interviewed.
Interview can be structured (formal), semi-structured or unstructured (informal).
In essence, an interview method of data collection can be conducted through
face-to-face meeting with the interviewee(s) or through telephone.
4. Observations

Observation method of information gathering is used by monitoring participants

in a specific situation or environment at a given time and day. Basically,
researchers observe the behavior of the surrounding environments or people that
are being studied. This type of study can be controlled, natural or participant.
Controlled observation is when the researcher uses a standardized procedure of
observing participants or the environment. Natural observation is when
participants are being observed in their natural conditions. Participant
observation is where the researcher becomes part of the group being studied.
5. Documents and records
This is the process of examining existing documents and records of an
organization for tracking changes over a period of time. Records can be tracked by
examining call logs, email logs, databases, minutes of meetings, staff reports,
information logs, etc.
For instance, an organization may want to understand why there are lots of
negative reviews and complains from customer about its products or services. In
this case, the organization will look into records of their products or services and
recorded interaction of employees with customers.
Types of Data
A) Primary data
Primary data means first-hand information collected by an investigator.
It is collected for the first time.
It is original and more reliable.
For example, the population census conducted by the government of India after
every ten years is primary data.
Methods of Collecting Primary Data

Direct personal investigation

Indirect oral investigation
Information through correspondents
Telephonic interview
Mailed questionnaire
The questionnaire filled by enumerators
Observation method
Focus group discussion
B] Secondary data
Secondary data refers to second-hand information.
It is not originally collected and rather obtained from already published or
unpublished sources.
For example, the Address of a person taken from the telephone directory or the
phone number of a company taken from Just Dial Are secondary data.
Sources of Secondary Data Collection
You can break the sources of secondary data into internal as well as external
sources. Inner sources incorporate data that exists and is stored in your
organization. External data refers to the data that is gathered by other individuals
or associations from your association’s outer environment.
Examples of inner sources of data incorporate, but are not restricted only to, the
following:
Statement of the profit and loss
Balance sheets
Sales figures
Inventory records
Previous marketing studies

If the secondary data you have gathered from internal sources is not sufficient,
you can turn to outside sources of data collection, some outside sources of data
collection include:
Universities
Government sources
Foundations
Media, including telecast, print and Internet
Trade, business and expert affiliations
Corporate filings
Commercial information administrations, which are organizations that find the
data for you.
While primary data can be collected through questionnaires, depth interview,
focus group interviews, case studies, experimentation and observation; The
secondary data can be obtained through
Internal Sources - These are within the organization
External Sources - These are outside the organization
Internal Sources of Data
If available, internal secondary data may be obtained with less time, effort and
money than the external secondary data. In addition, they may also be more
pertinent to the situation at hand since they are from within the organization. The
internal sources include
Accounting resources- This gives so much information which can be used by the
marketing researcher. They give information about internal factors.
Sales Force Report- It gives information about the sale of a product. The
information provided is of outside the organization.
Internal Experts- These are people who are heading the various departments.
They can give an idea of how a particular thing is working

Miscellaneous Reports- These are what information you are getting from
operational reports.
If the data available within the organization are unsuitable or inadequate, the
marketer should extend the search to external secondary data sources.
External Sources of Data
External Sources are sources which are outside the company in a larger
environment. Collection of external data is more difficult because the data have
much greater variety and the sources are much more numerous.
External data can be divided into following classes.
Government Publications- Government sources provide an extremely rich pool of
data for the researchers. In addition, many of these data are available free of cost
on internet websites. There are number of government agencies generating data.
These are:
Registrar General of India- It is an Office which Generate demographic data. It
includes details of gender, age, occupation etc.
Central Statistical Organization- This organization publishes the national accounts
statistics. It contains estimates of national income for several years, growth rate,
and rate of major economic activities. Annual survey of Industries is also
published by the CSO. It gives information about the total number of workers
employed, production units, material used and value added by the manufacturer.
Director General of Commercial Intelligence- This office operates from Kolkata. It
gives information about foreign trade i.e. import and export. These figures are
provided region-wise and country-wise.
Ministry of Commerce and Industries- This ministry through the office of
economic advisor provides information on wholesale price index. These indices
may be related to a number of sectors like food, fuel, power, food grains etc. It
also generates All India Consumer Price Index numbers for industrial workers,
urban, non manual employees and cultural labors.
Planning Commission- It provides the basic statistics of Indian Economy.

Reserve Bank of India- This provides information on Banking Savings and

investment. RBI also prepares currency and finance reports.
Labor Bureau- It provides information on skilled, unskilled, white collared jobs etc.
National Sample Survey- This is done by the Ministry of Planning and it provides
social, economic, demographic, industrial and agricultural statistics.
Department of Economic Affairs- It conducts economic survey and it also
generates information on income, consumption, expenditure, investment, savings
and foreign trade.
State Statistical Abstract- This gives information on various types of activities
related to the state like - commercial activities, education, occupation etc.
Non Government Publications- These includes publications of various industrial
and trade associations, such as
The Indian Cotton Mill Association
Various chambers of commerce
The Bombay Stock Exchange (it publishes a directory containing financial
accounts, key profitability and other relevant matter) Various Associations of
Press Media.
Export Promotion Council.
Confederation of Indian Industries ( CII )
Small Industries Development Board of India
Different Mills like - Woolen mills, Textile mills etc
Electronic Scanner Services- These are used to generate data on volume.
They collect data for Institutions from
Whole sellers
Retailers, and
Industrial Firms

Research design
The research design refers to the overall strategy that you choose to integrate the
different components of the study in a coherent and logical way, thereby,
ensuring you will effectively address the research problem; it constitutes the
blueprint for the collection, measurement, and analysis of data.
Definition
A Research Design is simply a structural framework of various research methods
as well as techniques that are utilized by a researcher.
Research Designs Types of ?
Now that we know the broadly classified types of research, Quantitative and
Qualitative Research can be divided into the following 4 major types of Research
Designs:
 Descriptive Research Design
 Correlation Research Design
 Experimental Research Design
 Quasi-Experimental or Causal-Comparative Research Design
These four types of Research Designs are considered the most close and exact to
true experiments and are preferred in terms of accuracy, relevance as well as
quality.
Descriptive Research Design
In Descriptive Research Design, the scholar explains/describes the situation or
case in depth in their research materials. This type of research design is purely on
a theoretical basis where the individual collects data, analyses, prepares and then
presents it in an understandable manner. It is the most generalized form of
research design.
Experimental Research Design
Experimental Research Design talks about the cause and effect of the situation
and their relationship with each other. It is done under the proper observation of
independent variables on the dependent variable. The independent variable is

always changed or manipulated by the researcher in order to change the

discourse of the research and to gain control over the research methodology.
Correlation Research Design
In this type of research design, the scholar establishes a relationship between two
connected variables in the research project. Further, it also completely non-
experimental in nature and the variables are dependent on each other.
Quasi-Experimental Research Design
A Quasi-Experimental Research Design is referred to as a true experiment
because it aims to intricately build a cause and effect relationship between an
independent variable with a dependent variable. One unique aspect about this
research design is it doesn’t base itself on a random assignment but rather it
assigns subjects to diverse groups on a non-random basis.
Apart from the aforementioned research designs, there are copious other types
of research design which can also be incorporated to pursue a research project
and some of these are:
Diagnostic Research Design
Explanatory Research Design
Historical Design
Longitudinal Design
Observational Design
Philosophical Design
Sequential Design
Cross-Sectional Design
Cohort Design
Causal Design
Case Study Design
Action Research Design

Sampling:
Introduction:
Sampling is a fundamental aspect of statistics, but unlike the methods of data
collection, sampling involves choosing a method of sampling which further
influences the data that result with.
Meaning:
Sampling is the process of electing units (e.g., people ,Populations )
A sample is basically a subset of a population selected to represent the population
as a whole. In the research, the population do se not mean only human
population all the time, it can be factories, schools, etc.
What Is Sampling?
Sampling is a process used in statistical analysis in which a predetermined number
of observations are taken from a larger population. The methodology used to
sample from a larger population depends on the type of analysis being
performed, but it may include simple random sampling or systematic sampling.
Definition:
“Sampling is a fundamental aspect of statistics, sampling is the process of electing
units. The process of selecting a sample from a population using special sampling
methods called as sampling.”
Needs of sampling in Research Methodology:

Need-for-sampling-Sampling is used in practice for a variety of reasons such as:

1. Sampling can save time and money. A sample study is usually less expensive
than a census study and produces results at a relatively faster speed.
2. Sampling may enable more accurate measurements for a sample study is
generally conducted by trained and experienced investigators.
3. Sampling remains the only way when population contains infinitely many
members.
4. Sampling remains the only choice when a test involves the destruction of the
item under study.
5. Sampling usually enables to estimate the sampling errors and, thus, assists in
obtaining information concerning some characteristic of the population
The terminologies relevant to sampling are as follows:
Sample: The selected part of the population is knows as a sample
Sample size: the number of people in the selected sample is known as sample
size.
Sampling frame: sampling frame means the list of individual or people include in
the same. It reflects who will be including in the sample. For making a sampling
frame, the researcher has to make a list of names and details of all the items of
the sample.
Sampling technique: it refers to the technique or procedure used to select the
member of the sampling. There are various, of sampling techniques.
Types of sampling technique:
 A) probability sample and
 B) Non- probability sample.

A) Probability sample :
A probability sample is one in which each member of the population has an

equal chance of being selected.
In probability sampling, every element of the population has an equal chance
of being selected. Probability sampling gives us the best chance to create a
sample that is truly representative of the population.
A) Non – probability sample:
Non –probability sample a particular member of the population being chosen

is unknown.
In non-probability sampling, all elements do not have an equal chance of
being selected. Consequently, there is a significant risk of ending up with a non-
representative sample which does not produce generalizable results.
Probability sampling:
 1. Simple Random sampling:
Here all members have the same chance (probability) of being selected. Random
method provides an unbiased cross selection of the population.
The sample Unit are selected by using a number of methods like,
 Lottery method
 Ticket method
 Odd numbers e.g., (1,3,5, 7….)
 Even numbers e.g., (2,4,6,8…)
 Use a random number table..etc.

 2. Systematic Sampling:
Each member of the sample comes after an equal interval from its previous
member.
 3. stratified sampling:
The population is divided into smaller homogenous group or strata by some

characteristic and from each of these strata members are selected randomly.
Finally from each stratum using simple random or systematic sample method is
used to select final sample.
stratified sampling
 4. Multi stage sampling:

each group is further divided into smaller groups are members are selected from
each smaller groups randomly. It is called multi stage sampling as it involves many
stages.
Multi stage sampling.
 5.cluster sampling:
Cluster sampling also involves dividing the population into subgroups. Instead of
sampling individual from each subgroup you randomly select entire subgroups.
cluster sampling.
Non-Probability Sampling:
 1. Convenience sampling:

In convenience sampling, the Researcher Select those units from the

population which Are accessible to the researcher.
convenience sampling.
 Judgment sampling/ Purposive sampling :
It is also known as selective Sampling . It depends on the judgment of the

experts when choosing whom to ask to participate.
 It is a type of sampling where the members for a sampling are selected
according to the purpose of the study.
 This sampling can also be called as Expert sampling
 Researcher select samples based on his judgment/knowledge sampling.

 3. Quota sampling:
In this sampling population is divided into sub-groups from the sample items are
selected on the basis of a given Quota Or proportion.
For example, Quota sampling is a good method to use to non random select
groups based on gender.
Total 40 Selection in interviewer will be
1 men and 20 Women
1. Snowballing Sampling :
 The research start with a key person and introduce the next one to become
a chain
 this sampling technique is often is used in Hidden population which are

difficult for a Researcher to reach
 This sampling is also known as Referral sampling Or chain sampling.


CHAPTER: 5
DATA ANALYSIS & INTERPRETATION

DATA ANALYSIS AND INTERPRETATION

INTRODUCTION
Data Analysis is the process of systematically applying statistical and or logical
techniques to describe and illustrate condense and recap, and evaluate data
According to shamoo and resnik various analytic procedure “provide a way of
drawing inductive inference from data and distinguishing the signal from the
noise present in the while data analysis in qualitative research can include
statistical procedure many time analysis becomes an ongoing iterative process
where data is continuously collected and analyzed for patterns in observation
through the entire data collection phase . The form of the analysis is
determined by the specific qualitative approach taken( filed study, ethnography
content analysis, oral history,biography, research) and the form of the data.
Data Interpretation refer to the implementation of process through which data
is reviewed for the purpose of arriving at an informed conclusion. The
interpretation of data assign a meaning to the information analyzed and
determines its significance and implication. The importance of data
interpretation is evident and this is why it needs to be done properly. Data is
very likely to arrive from multiple sources and has a tendency to enter the
analysis process with haphazard ordering. Data analysis tends to be extremely
subjective. That is to say the nature and goal of interpretation will vary from
business to business, likely correlating to the types of process that are
implemented based on individual data nature the interpretation of data
designed to help people make sense of numerical data that has been collected,
analyzed and presented.
Demographic Response Rate
The background information and characteristic of the respondent to this study
are presented in this study.

Age of Respondent
Age of Respondent No. of Respondent Percentage (%)
Below 18 year 2 10
19-35 year 10 50
36-50 year 5 25
51-65 year 3 15
Above 65 year 0 0
Total 20 100
PERCENTAGE
60
50
40
PERCENTAGE
30
20
10
0
below 18 19-35 year 36-50 year 51-65 year above 65 year
Interpretation: The outcome of the survey shows that there is no respondent for
the age group of above 65 years. 50% respondent belongs to age group of 19-35
years and 25 % belongs to 36-50 years age group. 15% belongs to 50-65 years age
group and 10% to below 18 years.

LEVEL OF EDUCATION:
Level of Education No. of Respondent Percentage (%)
Class 8 3 15
Class 12 8 40
Graduate 4 20
Post Graduate 5 25
Total 20 100
PERCENTAGE
45
40
35
30
25 PERCENTAGE
20
15
10
0
CLASS 8 CLASS 12 GRADUATE POST GRADUATE
Interpretation: This study shows that 40% sample population has educated class
12 25% population is Post graduate and 20% are graduate. Only 15% population
has studied till class 8.

Gender of Respondent
Gender No.of Respondent Percentage (%)
Male 12 60
Female 8 40
Total 20 100
GENDER
male 60%
female 40%
Interpretation: This study shows that the sample population consists 40% female
and 60% male.

Employment status
Employment status No.of Respondent Percentage (%)

Employed 10 50
Unemployed 4 20
Self Employed 6 30
Total 20 100
Employment status
60
50
40
Employment status
30
20
10
0
Employed Unemployed Self-Employed
Interpretation: This study shows that population sample consist 50% employed,
20% Unemployed and 30% self- employed.

Annual Income of the Respondent

SR.NO RESPONDENT NO. OF PERCENTAGE%
RESPONDENT
1 BELOW RS1,00,00 0 0%
2 RS 1,00,00 TO RS 2,00,000 2 10%
3 RS 2,00,00 TO RS 3,00,000 6 30%
4 ABOVE RS 4,00,000 12 60%
TOTAL 20 100%
Annual Income of the Respondent
Annual Income
RS 1,00,000-Rs2,00,00
10%
Rs2,00,000-
Above Rs 4,00,000 Rs3,00,00
60% 30%
INTERPRETATION
According to research it was found that maximum60% of the respondent were
having their above Rs4,00,000 , 30% respondent were having their income
between Rs2,00,000 to Rs3,00,000 , 10% of the respondent were having their
between Rs1,00,000 to Rs2,00,000 , and 0% were having below Rs1,00,000

Working days in a week of the respondent

SR NO. RESPONDENT NO.OF PERCENTAGE
RESPONDENT
1 LESS THAN 5 0 0%
DAYS
2 5 DAYS 6 30%
3 6 DAYS 12 60%
4 7 DAYS 2 10%
TOTAL 20 100%
WORKING DAYS
70
60
50
40 WORKING DAYS
30
20
10
0
LESS THAN 5 DAYS 5 DAYS 6 DAYS 7 DAYS
Interpretation:
60% of the employees are working 6 day in a week.
10% of employees are working 7 days in a week.
30% of employees are working 5 day in a week.
From the above analysis we can know that most of the employees are working 6
days in a week

and 10% of employees are 7 days a week. And they need some rest, at least 2
Saturdays in a
month to spend with their families
Normally work of the Respondent

SR NO. RESPONDENT NO. OF PERCENTAGE%
RESPONDENT
1 7-8 HRS 3 15%
2 8-9 HRS 9 45%
3 9-10 HRS 5 25%
4 10-12 HRS 3 15%
5 MORE THAN 12 0 0%
HRS
TOTAL 20 100%
work Hours
7to8 8to9 9to10
10to12 more than 12 hrs
15% 15%
25%
45%
Interpretation:
o 15% of employees are working 7-8 hours per day.
o 45% of employees are working 8-9 hours per day.
o 25% of employees are 9-10 hours.
 15% of employees are 10-12 hours.

From the above analysis we can know that the maximum no of employees are
working more than 8 hours to reach their targets in time by setting goals and also
working more effectively and efficiently to increase the company standards in
quality. (For this, at least they should have the flexible staring time).
Balance of work-life of the Respondent
Sr.
No. Respondent Number of Percentage%
Respondent
1 Yes 15 75%
2 N0 5 15%
Total 20 100%
balance of work life of the respondent

80
70
60
50 balance of work life of the

respondent
40
30
20
10
0
yes no
Interpretation:
 75% of employees are saying yes.
 25% of employees are saying no

Manage if stress arising from your work
Sr.
No. Respondent Number of Percentage%
Respondent
1 Yoga 4 20%
2 Entertenment 6 30%
3 Maditation 6 30%
4 Dance 4 20%
total 20 100%
Manage stress
Yoga Entertenment Mediteation Dance
20% 20%
30% 30%
Interpretation:
There is the employees the manage stress arising do 30% Entertenment, 30%
Maditation, 20% do yoga and 20% Dance

Organization service with other company

organization service No. of Respondent Percentage
with other company
Yes 13 65
No 7 35
Total 20 100
organisation service with other company
Yes
No
Interpretation: Study to show that 65% customer are having relationship with
another bank too while 35% has their account in Federal bank only.

CHAPTER- 6
FINDING, CONCLUSION AND SUGGESTION

FINDINGS, CONCLUSION AND SUGGESTIONS

FINDINGS:
After analysis the data provided by the respondent the researcher has come up to
following results which can be explained as under:
1. Age of respondent: it was found that maximum 60% of respondents were in
the age group of 41-50 years, 15% Respondent were between the age group of
31-40 years, 15% respondent were in the age group of 20-30 years. Whereas 10%
Respondent were in the age group of above 50 years.
2. Gender of the Respondent: it was found that maximum 100% of the
respondents were male.
3. Marital status: it was found that maximum 80% of the Respondent where
married. Whereas,20% were unmarried.
4. Educational qualification: it was found that maximum 55%of respondent were
graduated, 25% respondents were post-graduated, 10% respondents has
completed their schooling, , whereas 10% respondents are professionals.
5. Annual Income: it was found that maximum 60% of the respondent were
having their above Rs4 ,00,000 , 30% respondent were having their income
between Rs 2,00,000 to Rs 3,00,000 , 10% of the respondent were having their
between Rs 1,00,000 to Rs 2,00,000.
6. Working days in a week: 60% of the employees are working 6 day in a week.
10% of employees are working 7 days in a week.
30% of employees are working 5 day in a week. From the above analysis we can
know that most of the employees are working 6 days in a week and 10% of
employees are 7 days a week. And they need some rest, at least 2 Saturdays in
month to spend with their families.
7. Normally Work: 15% of employees are working 7-8 hours per day.
45% of employees are working 8-9 hours per day.25% of employees are 9-10
hours.15% of employees are 10-12 hours.
From the above analysis we can know that the maximum no of employees are
working more than 8 hours to reach their targets in time by setting goals and also
working more effectively and efficiently to increase the company standards in
quality. (For this, at least they should have the flexible staring time).

8. Balance of work-life:
75% of employees are saying yes.
25% of employees are saying no.
9. Manage if stress arising from your work.
There is the employees the manage stress arising do 30% Entertenment, 30%
Maditation, 20% do yoga and 20% Dance
CONCLUSION
 Work-life balance is a concept including proper prioritizing between “work”
(career and ambition) and “lifestyle” (Health, pleasure, managing
relationships, family responsibilities and spiritual development/meditation,
other interest and hobbies.)
 “work-life balance” typically means the achievement by employees of
equality between time spent working and personal life. A good work-life
balance for employees can improve staff motivation, increase staff
retention rate, reduce absence, attract new talent, and reduce employees
stress.
 A poor balance between an employees work commitments and their other
responsibilities can lead to low productivity as well as high stress and
absentees, meanwhile, employees with better work-life balance often have
a greater sense of responsibility, achievement, ownership and control of
their working life.
 The family and work life are both important to employees in any sector if
these are not maintain properly it creates stress. This study is found
important because it tries to know the work-life balance of employees.
 The researcher has been able to successfully reach the objective of the
research. Researcher has studied the topic “work-life balance of employees
in organization activity carried out at the organization.
 It also helps the organization maintain work and life balance.

SUGGESTIONS
 The effective employee work-life balance has better organizational
commitment which leads to better production output and minimum
employee turnover.
 From the study it is clear that employee work life balance is good, But there
is a small gap from employee satisfaction to company
 Continue with the environment and sanitation hygiene facilities as the

employees are very much satisfied with them.

BIBLIOGRAPHY
BOOKS:
1) REASERACH METHODOLOGY METHODS AND TECHNIQUE
BY C.R KOTHARI.
2) WORK LIFE BALANCE MYTH BY MATTHEW KELLY.
WEBSITES:
1) https://www.insiderbiz.com
2) https://connect2india.com
3) www.ndtv.com

QUESTIONNAIRE
1. Age of Respondent:
A) 20-30 C) 41-50
B) 31-40 D)above 50
2. Gender:
A) Male
B) Female
3. Marital status:
A) Married
B) Unmarried
4. Educational qualification:
a) Schooling ☐ c) Post-graduation ☐
b) Graduation ☐ d) Professional
5. Annual income :
a) Below Rs 1,00,000 ☐
b) Rs 1,00,000 to Rs 2,00,000 ☐
c) Rs 2,00,000 to Rs 3,00,000 ☐
d) Above Rs 4,00,000

6. How many days in a week do you normally work?
A) LESS THEN 5 DAYS C) 6 days
B) 5 DAYS D) 7 day
7. How many hours in a day do you normally work.
A) 7-8 HOURS
B) 8-9 HOURS
C) 9-10 HOURS
D) 10-12 HOURS
E) MORE THEN 12 HOURS
8. Do you generally feel you are able to balance your work-life?
A) YES
B) NO
9. Family structure:
A) Nuclear
B) Joint
10. Give priorities to the followings:
A) career B) wealth
C) Health D) Family
11) Do you feel that you are able to balance your work life ?
A) Yes
B) No

12) Do you work in Shifts?

A) Day/ General Shift
B) Night Shift
C) Alternative
13) which factor motivates you the most ?
A) Increse salary C) leave
B) Promotion D) motivation talk
14) Do you ever feel tired or depressed because of work?
A) Often
B) Some time
C) Rarely
D) Never
15) How Do you manages stress arising from your work?
A) Yoga B) Meditation
B) Entertainment C) Dance
Many review studies were handled to provide valuable insights into customer
retention issues and factors that could influence it positively and effectively. This
study systematically reviews and analyzes customer retention and its related factors
of 30 research studies from 2005 to 2019. The main findings contain that the most
common factors that affect customer retention are service quality, satisfaction, trust,
and commitment. Moreover, most of the customer retention studies were focused
on the banking sector, followed by the studies that concerned about retail industry
issues. Additionally, most of the conducted studies were undertaken inMany review
studies were handled to provide valuable insights into customer retention issues and
factors that could influence it positively and effectively. This study systematically
reviews and analyzes customer retention and its related factors of 30 research

studies from 2005 to 2019. The main findings contain that the most common factors
that affect customer retention are service quality, satisfaction, trust, and
commitment. Moreover, most of the customer retention studies were focused on the
banking sector, followed by the studies that concerned about retail industry issues.
Additionally, most of the conducted studies were undertaken in
Themost respondents sometimes feel
Inadequate text books to research on

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A PROJECT REPORT

SSR COLLEGE OF ARTS, COMMERCE & SCIENCE

I, ANIKET YADAV student of S.S.R COLLEGE OF ARTS

Date: ANIKET YADAV

Place: M.COM (SEM – IV)

This is to certify that the Project Report entitled A

STUDY OF WORK LIFE BALANCE OF EMPLOYEES IN ORGANIZATION BY

CMA VIPIN MISHRA

It is really great pleasure to have this opportunity to express my gratitude to all

I convey my sincere to the HEAD OF ORGANIZATION for giving me the

These non-monetary benefits include the number of hours that a person is

Importance of work-life balance

Work-life balance can be defined as arrangements made by employers to enable

Strategies for attaining work-life balance

For instance, if a person is experiencing personal problems like problems of

For instance, if the employee is experiencing family problems, he/she should

An employee should also ensure that he/she engages in important bodily

As evidenced in the discussion above, work-life balance is a very important

5 ANNUAL INCOME OF THE RESPONDENT 65

6 WORKING DAYS IN A WEEK OF THE RESPONDENT 66

7 NORMALLY WORK OF THE RESPONDENT 67

8 BALANCE OF WORK LIFE OF THE RESPONDENT 68

9 MANAGE IF STRESS ARISING FROM YOUR WORK 69

10 ORGANIZATION SERVICE WITH OTHER COMPANY 70

5 ANNUAL INCOME OF THE RESPONDENT 65

6 WORKING DAYS IN A WEEK OF THE RESPONDENT 66

7 NORMALLY WORK OF THE RESPONDENT 67

8 BALANCE OF WORK LIFE OF THE RESPONDENT 68

9 MANAGE IF STRESS ARISING FROM YOUR WORK 69

10 ORGANIZATION SERVICE WITH OTHER COMPANY 70

SSR COLLEGE OF ACS M.COM PART-II 2021-22 Page 1

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Work-life balance is a concept including proper prioritizing between “work”

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A company needs its employees to be productive. That’s where the importance of

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More benefits for staff

WORK LIFE BALANCE BENEFITS

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Work-Life balance advantages: organization

React to changing market conditions more effectively and meet customer

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 To study about work-life balance of employees

SCOPE OF THE STUDY:

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The Fourth Chapter is Research Methodology, which consists of the research

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SSR COLLEGE OF ACS M.COM PART-II 2021-22 Page 15

Company SARA ELECTRICALS PRIVATE LIMITED

Company Under Process of Striking Off

Company Company limited by Shares

Company Sub Govt Approved

Date of 11 July 2017

Age of 4 years, 9 month, 11 days

Activity Manufacture of television and radio

SSR COLLEGE OF ACS M.COM PART-II 2021-22 Page 16

Directors of SARA ELECTRICALS PRIVATE LIMITED