ee a REPAIRING PARTS PROCESS [oc no caro rss — an an bere ar —] Cees urrearos [MANUAL PROSEDUR MANUAL PROCEDURE MANUAL PROSEDUR (MP) ORIGINAL DOCUMENT ENGINEERING DEPARTMENT (ENG) PROSES REPAIR PARTS Repairing Parts Process Quelity Manvel ‘Quality Management System 1SO 9001:2018 REVISI: 1P ~ (Penyesuaian Penyelarasan terhadap Pemenuhan Pereyaratan SNI ISO 9001:2018) REVISION: O1P - (The adjustment of SMI SO 9001:2015 requirements futfilment) PROSEDUR STANDAR OPERASIONAL - KERJA ‘SOP (Standard Operating Procedure) ‘DISUSON OLEH ~~ DIFINTAD DAN DIVERIFIKASI OLEH DISETUIUT OLEH: TEL Compiled by Reviewed & Verified by ‘Approved by DIBERLAKUKAN effective Date | Jparbase) \ ch | JANUAR 2017 Abad Raft a. Syafir FA Dina Rohyad GA Jelantik Orda Supentior ‘Manager Supervisor Director | Department: Depertment: Managemen ecotes | | Engineering Engineering Quality Assurance Technical & Engineering | TANGEAL 62 = 12-2016 [ANGGAL:20-12-[TANGGAL 20 i2- | YANGGAL 27-12-2016 | Date 2016 2016 Date ote | borePROSES REPAIR PARTS ioe eee —I REPAIRING PARTS PROCESS 2 | ‘SMM SNIISO 8001:2018 = | MANUAL PROSEDUR/ MANUAL PROCEDURE tase—t 1. TUJUAN Purpose Untuk menetapkan prosedur proses perbalkan Komponen / part yang akan dikerjakan PT, TAKA PRECISION MANUFACTURING INDONESIA To establish the procedure for repairing components / parts that will be carried out by PT. TAKA PRECISION MANUFACTURING INDONESIA 2. RUANG LINGKUP Scope Prosedur ini beriaku di PT. TAKA PRECISION MANUFACTURING INDONESIA, This procedure is applicable at PT. TAKA PRECISION MANUFACTURING INDONESIA ORIGINAL DOCUMENT «> REFERENS! Reference = 180 9001:2015, + ELEMEN. 8.1 —PERENCANAAN DAN PENGENDALIAN OPERASIONAL * ELEMEN. 8.5.1 ~PENGENDALIAN PRODUKS! DAN PENYEDIAAN JASA 3. DEFINIS! Definitions 3.1. Quality Plan (QP): adalah hasil pengkajian suatu job yang berisi acceptance criteria suatu product / service, Proses-proses yang akan dilakukan, standar-standar yang dipakai, dan sumber daya yang diperiukan. Quality Plan (QP): is the result of an assessment of a job that contains the acceptance criteria of a product service, the processes to be carried out, the standards used, and the resources required, 3.2. Bill of Material (BOM): adalah daftar part dalam suatu pekerjaan yang akan diajukan pembelian lewat Material ‘Request (MR). Pemibuatan dokumen ini berdasarkan dari Summary of inspection Report (SIR). Bill of Materials (BOM): is a list of parts in a job that will be submitted for purchase through Material Request (MR). The making of this document is based on the Summary of Inspection Report (SIR). 3.3. Inspection Test Plan (ITP): adalah daftar rencana inspeksi dan pengujian untuk setiap proyek pekerjaan. Inspection Test Plan (ITP): isa list of inspection and testing plans for each work project. 3.4, Summary of Inspection Report (SiR): adalah laporan yang berisi hasi-hasil temuan pada as received inspection, serta rekomendasi-rekomendasi perbaikan. Pengerjaan as received inspection dilakukan berdasarkan pada ITP. ‘Summary of Inspection Report (SiR): is a report containing results of findings on as received inspection, as well recommendations for improvement. As received inspection is carried out based on ITP. 3,5, Material Request (MR) : adalah form pengajuan pembelian material berdasarkan Bill of Material ‘Material Request (MR) : is @ form for submitting material purchases based on Bill of Materials. 3.6. Service Request (SR) : adalah form pengajuan penggunaan jasa plhak ketiga dikarenakan pihak produksi internal TPMI tidak sanggup untuk mengerjakan suatu pekerjaan, maupun jasa Konsultasi pada suatu pekerjaan.a RETR R TS : ) PROSES REPAIR PARTS | Pee | | a REPAIRING PARTS PROCESS | [isesor | urcecmemcra—| ‘SMM SNI1SO 9001:2018 | = MANUAL PROSEDUR/ MANUAL PROCEDURE ‘Service Request (SR) : is form for submitting the use of third party services because TPMI's internal production party is either unable to do a job, or consulting services on a job, 3.7. Non-Conformance Report (NCR): adalah laporan ketidak sesuaian suatu pekerjaan yang dapat berimbas kepada bertambahnya modal pekerjaan. ‘Non-Conformance Report (NCR): is @ report of non-conformity ofa job that can impact on increasing work capital. 3.8, Surat Perintah Pengiriman Berang (SPPB): adslah surat yang berisi perintah untuk pengiriman barang kemiball ke customer. Surat ini dterbitkan atas dasar persetujuan Engineer dan sebagai bukti bahwa suatu pekerjaan telah selesai dikerjakan dan siap krim, Goods Delivery Order (SPPB): is a letter containing an order to send goods back to the customer. This letter is issued with Engineer's approval and as proof that a job has been completed and is ready to send. 3.9, Acceptance criteria: adalah criteria keberterimaan suatu produk / proses untuk memenuhi suatu stander tertentu. Acceptance criteria : are criteria for acceptance of @ product / process to meet a certain standard. 3.10.Work schedule : a delivery ke pelanggan, Work schedule : is the work schedule for a job from the time the equipment / material arives to delivery to the customer. h jadwal pengerjaan suatu job dari sejak equipmentimaterial datang sampai dengan 3.11.Komponen: adalah bagian dari equipment yang akan dibuat / dimanufacture sesuai drawing atau contoh barang asiinya. Component: is part of the equipment to be manufactured according to the drawing or sample of the original item. 3.12.Part: adalah bagian terkecil dari suatu komponen. Part is the smailest part of a component. ORIGINAL DOCUMENT 3.13. WOR (Work Order Release): adalah bentuk permintaan untuk mengerjakan su i‘ Sales & Marketing ke Direktorat Teknik & Engineering. WOR berisi scope pekeriaan yang harus dilakukan, acceptance criteria, schedule delivery dan persyaratan lainnya dari pelanggan. WOR (Work Order Release): is @ form of request to do @ job from the Sales & Marketing Department to the Engineering & Engineering Directorate. WOR contains the scope of work to be done, acceptance criteria, delivery ‘Schedules and other requirements from the customer. 3.14.PPIC (Production Planning & Inventory Control): adalah organisasi di Direktorat Teknik & Engineering yang berfungsi menetapkan planning dan mengontrol schedule produksi dari sejak receiving sampai dengan delivery equipment. PIC (Production Planning & Inventory Control) is an organization in Technical & Engineering Directorate whose {function isto set planning and control the production schedule from receiving to delivery equipment. 3.18.Process Chart tahapan — tahapan operasi dari suatu job untuk setiap part / komponen. Process Chart: the stages of the operation of a job for each part /component. Pott3.16, 3.17. 4, TANGGUNG JAWAB DAN WEWENANG PROSES REPAIR PARTS ee REPAIRING PARTS PROCESS BBE NS | Mean Ne RTA ‘SMM SNIISO 800%:2018 vf a MANUAL PROSEDUR MANUAL PROCEDURE Suse —} TusTeAwE Rework: adalah kondisi dimana sustu pekerjaan tidak lulus uj, tidek sesuei dengan acceptance criteria, tetapi ‘masih dapat diperbaiki oleh pihak produksi internal TPMI Rework is a condition where a job doesnt pass the test, doesn't comply with the acceptance criteria, but can Stil be improved by TPMI internal production party. Reject: adalah kondis|dimana suetu pekerjaan tidek ulus uj, tidak sesusi dengan acceptance criteria, tetap sudah tidak dapat ciperbaiki oleh pihek produks! internal TPM, sehingga harus ada pengajuan material request kembali, dikarenakan bahan sudah tidak dapat diakukan pekerjean Kembali, maupun pengajuan service request kembali,cikarenakan proses pengerjaan tidak dapat diakukan oleh pihak produks! internal TPM Reject is @ condition where a job doesn't pass the test, not in accordance with the acceptance criteria, but cannot be repaired by TPM! internal production, so there must be a re-submission of the material request, ‘because the material cannot be re-worked, or the submission of service request again, because the workmanship ‘process cannot be carried out by TPM! intemal production Responsibility ORIGINAL 4A, 42. DOCUMENT |. Departemen Sales & Marketing SALES & MARKETING DEPARTEMENT (SMD) 4.4.1. Membuat WOR berdasarkan PO yang diterima dengan mencantumkan work scope, persyaratan Pelanggan/acceptance criterianya, dan delivery time. Make WOR based on the PO received by stating the work scope, customer requirements / acceptance criteria, and delivery time. 4.4.2. Mengirimkan WOR ke Unit PPC Unit terkaitlainnya, ‘Sending WOR to PPC Unit other related unis. Departemen PPIC PRODUCTION 4.2.1. Membuat work schedule pelaksanaan job sesuai WORnya. Make @ work schedule for job implementation according to the WOR, 4.2.2, Membuat Process Chart berdasarkan work schedule, quality plan dan drawing, Make a Process Chart based on work schedule, quaifty plan and drawing. 4.2.3, Melaksanakan kontrol proses produksi Carry out control of the production process. 4.2.4. Memberikan tanda pada setiap parvkomponen yang sedang dimanutacturing Give a mark on each part /component being manufactured. 4.2.5. Menginformasikan kesiapan delivery equipment ke Departemen Sales & Marketing Inform delivery equipment readiness to Sales & Marketing Department 4.2.6. Membuat SPPB (Surat Perintah Pengiriman Barang) dan mendistribusikannya ke unit logistic Make SPPB (Goods Delivery Order) and distribute it to logistics unit 4.3. Departemen Engineering ENGINEERING DEPARTEMENT (ENG) 4.3.1, Membuat Quality Pian berdasarkan WOR.44. 48. 46. PROSES REPAIR PARTS a | each REPAIRING PARTS PROCESS [Ee NA ESL PTA SHIM SISO 8001-2015 Ta MANUAL PROSEDUR/ MANUAL PROCEDURE Make a Quality Plan based on WOR. 4.3.2, Membuat Bill of Material berdasarkan Summary of Inspection Report Make a Bill of Material based on the Summary of Inspection Report. 4.3.3. Membuat Inspection and Test Plan berdasarkan WOR, Make an Inspection and Test Plan based on WOR. 4.3.4, Mengajukan Material Request berdasarkan Bill of Material ‘Submit Material Requests based on the Bill of Materials. 4.3.5, Membuat drawing dan menetapkan spesifiasi material yang diperukan untuk setiap part. Make drawings and determine the material specifications needed for each part. 4.3.6. Memberikan approved terhadap SPPB yang diterbitkan oleh PPIC Provide approval for SPPB issued by PPIC 4.3.7. Memberikan approved terhadap Final Inspection Report, Provide approval ofthe Final inspection Report. TAKA PRECISION MANUFACTURING NOONESA ORIGINAL DOCUMENT Unie uatty Contr 4.4.1, Melaksanakan receiving inspection parts, jka ada sample parts. Carry out receiving inspection parts, if there are sample parts. 4.4.2. Melaksanakan receiving inspection material Carry out receiving inspection material 4.4.3. Menerbitkan Summary of Inspection Report Publish Summary of inspection Report 4.4.4, Melaksanakan inspeksi selama proses repair berlangsung sesuai drawing dan Process Chart. Carry out inspections during the repair process takes according to the drawing and Process Chart 4.4.5. Melakukan final inspection komponen / part dan membuat final inspection report. Conduct final inspection of components / parts and make a final inspection report. 4.46. Membuat NCR (Non-Conforming Report) bila ada Ketidak-sesuaian produk yang diproses dan mengirimkannya ke Departemen QA-HSE. Making NCR (Non-Conforming Report) if there is @ mismatch of the product being processed and sending itt QA-HSE Department. 4.4.7. Memberikan final report ke Departemen Engineering Give the final report to Engineering Department Departemen Technical & Service - Unit Produk TECHNICAL SERVICE DEPAR’ 4.5.1. Melakukan repair komponen / part Perform repair components / parts. 4.5.2. Menerbitkan Service Request apabila diperiukan. Issue @ Service Requests if needed. Unit Purchasing PURCHASING UNIT 4.8.1. Melakukan pengadaan material sesuai MR. Conduct material procurement according to MR. 4.6.2. Melakukan pengadaan jasa sesuai SR. Providing services according to SR.| PROSES REPAIR PARTS Ler Ge REPAIRING PARTS PROCESS “S-Me atn-PeN IC TOM — owe | SMM SNI ISO 9001:2015 oP | ‘MANUAL PROSEDUR/ MANUAL PROCEDURE Jeo Engineering Departm 4.7. Unit Logistik & Gudang HOU 4.7.4. Melakukan penerimaan material, Conduct material acceptance. 4.7.2. Menginventarisasi (inventory) equipment dan parts yang dikiim sesuai DO (delivery order) yang diterima, Do inventory equipment and parts that sent according to DO (delivery order) received. 4.7.3. Menindak lanjuti proses sub-kontrak,jka dipertukan, Follow up on the sub-contract process, if needed. 4.7.4, Melaksanakan proses pengiriman komponen / part. Carry out the process of sending components / pars. ORIGINAL 4.8. Departemen QAHSE QA-HSE DEPARTMENT (QA-HSE) DOCUMENT 4.8.1. Menindak-lanjuti NOR yang diterima dari unit-unit Follow up on the NCR received from the units. 5, TAHAPAN PROSEDUR Phase of Procedure Lihat Flowchart teriampir ‘See attached Flowchart 6. DOKUMEN YANG BERHUBUNGANITERKAIT Related Documents 6.1. Dokumen SOP (Standard Operating Procedures) ‘SOP (Standard Operating Procedures) Documents 6.1.1. SOP-MP (Manual Prosedur) 8, D2.1-MP.001-PPM-PPCH-TPMI _-MP - Proses Pengadaan Material b. C2.5-MP-001.PB.EK-WHL-TPMI_ MP - Pengiriman Barang Material-Equipment-Component c. CS-MP.004-PPTS-PPIC-TPMI _-MP-- Pengendalian Produk Tidak Sesuai 4. C1.3MP.001-PJLIQC-TPMI IMP - Pekerjaan Jasa Inspeksi @. D2.1MP.002-PS-PPCH-TPMI MP - Proses Subkontrak {_ B/MP.002-TLKP-SM-TPMI :MP - Tindak- Lanjut Kompiain Pelanggan 61.2. SOP -PK (Prosedur Kerja) a. _C1.3-PK001PSP-IQC-TPMI IMP - PK Penandaan Status Produk 6.1.3. SOP-STD (Standarisasi) a, C8-STD.001-SR-PPIC-TPMI ‘STD - Stamps Roster 6..2. Dokunen- Formulir Rekaman Record Documents 62.1. F-MP (Formuli- Manual Prosedur) 2. 2¢F.000-00%-11-x-T PMI FMP - 6.2.2 F-PK (Formuli-Prosedur Kerja) FPK~ 8. %6F.00000-1x-20-T PMI 62.3. F-STD (Formulir-Standarisasi) 8. 6F.000-%00%90030-T PMI PSTD.PROSES REPAIR PARTS === | REPAIRING PARTS PROCESS | [oor eeueonemmecraa | HM S180 9001:2018 [ase —Pep NANUAL PROBEDUR/ MANUAL PROCEDURE eee 7. REKAMAN REVISI Revlon Records wo.rewsi | TaNcoaL | KETERANGANURAAN | wenceranui Roisenn. | “tae | ecmon | AS | { | ot | 2vanuan2017 | revs dianukan | | + Karena Perubahan Struktur Organisasi dan Penambahan Lingkup-Pekerjaan (Scope of Work) perusahaan PT. TPM ‘+ Untuk Perbaikan Sistem dan Prosedur "Proses Operasional Administratit dan Teknik-Produksi perusahaan PT. TPMI sesuai acuan Sistem Manajemen Mutu ISO 9001:2008, ‘+ Karena_perubahan Logo baru PT. TPMI dan Logo baru Badan Sertifkasi B4T-SC (System Certification) 02 02 Januari 2018 Pemutakhiran Dokumen Sistem Manajemen Mutu terhadap | | | | | | | Poreran Pteyatten SN TSO SOOT 2015 | PT. TAXA PRECISION MANUFACTURING INDONESIA maka ORIGINAL DOCUMENTT FREER | PROSES REPAIR PARTS ie REPAIRING PARTS PROCESS | Pens ‘SHI SAI4SO 001.2018 ca Engineering Department MANUAL PROSEDUR | MANUAL PROCEDURE ES 8. LAMPIRAN ‘Attachment f ‘GENERAL REPAIRING PART PROCESS wf ee ee | Co fegge eege Lg ORIGINAL DOCUMENT