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  • Name of Study: (Include Methodology and Project, E.g., "Website X Card Sort")

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    Давеча Вечерело
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    Name of Study (Card Sort) Date Executive Summary: The study aimed to understand users' mental models of the website's information architecture through a card sorting methodology. Key Findings and Recommendations: There were two key findings - 1) inconsistent labeling of primary navigation categories caused confusion, and 2) important content was buried too deep within secondary pages. Recommendations included 1) standardizing primary navigation labels, and 2) surface more important content on homepage. Methodology: A card sorting methodology was used where participants organized content topics into logical categories. Details were provided on participant selection and procedures to allow for replication of the study.

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    UsabilityTestReportTemplate

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    Name of Study (Card Sort) Date Executive Summary: The study aimed to understand users' mental models of the website's information architecture through a card sorting methodology. Key Findings and Recommendations: There were two key findings - 1) inconsistent labeling of primary navigation categories caused confusion, and 2) important content was buried too deep within secondary pages. Recommendations included 1) standardizing primary navigation labels, and 2) surface more important content on homepage. Methodology: A card sorting methodology was used where participants organized content topics into logical categories. Details were provided on participant selection and procedures to allow for replication of the study.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    1 views3 pages

    Name of Study: (Include Methodology and Project, E.g., "Website X Card Sort")

    Uploaded by

    Давеча Вечерело
    Name of Study (Card Sort) Date Executive Summary: The study aimed to understand users' mental models of the website's information architecture through a card sorting methodology. Key Findings and Recommendations: There were two key findings - 1) inconsistent labeling of primary navigation categories caused confusion, and 2) important content was buried too deep within secondary pages. Recommendations included 1) standardizing primary navigation labels, and 2) surface more important content on homepage. Methodology: A card sorting methodology was used where participants organized content topics into logical categories. Details were provided on participant selection and procedures to allow for replication of the study.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    Name of Study (include methodology and project, e.g.

    , “Website x Card Sort”)

    Date

    Executive Summary: An executive summary provides a very high-level review of the study goals,
    method, and participants. This should be no longer than one paragraph.

    Goals: Recap the key questions you’re trying to answer with this research.

    Key Findings and Recommendations

    Observation Recommendation Customer Impact

    Finding 1

    Short description of finding 1 Recommended next steps High, medium, or low

    Finding 2

    Short description of finding 2 Recommended next steps High, medium, or low

    These recommendations are rated on an impact scale. Items rated high can contribute to the user’s
    inability to perform critical functions within the site. Items rated medium can contribute to errors or
    frustration. Items rated low are minor nuisances, but do not affect the user’s ability to perform
    critical interactions on the site.

    The goal of this first page is to provide enough of a summary to get your main points
    across in case no one ever reads further.

    Methodology: This is where you provide a detailed overview of the type of method you used and
    why, with details about logistics in case you need to reperform the study, read the results at a much
    later time, or pass off to another party.
    Participant Details: Recap key information about participants, such as persona
    and key behaviors.

    User 1 User 2 User 3 User 4 User 5

    Choose 3 to 5 important
    demographic or behavioral
    traits to highlight, including
    persona (if applicable).

    Detail 2

    Detailed Findings: Provide complete, specific findings of what was found, both positive and
    negative, in every area.

    Area 1
    Screenshot or image of area with finding highlighted with bubbles or arrows (such as example
    below):

    Finding number 1 call out

    Areas to Improve
    ● Finding 1 description
    Recommendation: Recommended action based
    Finding on observation
    number 2 call
    ● Finding 2 description out
    Recommendation: Recommended action based on observation

    Strengths
    ● Description of strength or item not to change

    Area 2
    Areas to Improve
    ● Finding 1 description
    Recommendation: Recommended action based on observation
    ● Finding 2 description
    Recommendation: Recommended action based on observation
    Strengths
    ● Description of strength/item not to change

    Appendix: Provide additional resources, such as links to usability testing videos or highlight reels,
    raw data export, or any materials that may be helpful to someone who wants more information.

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