2. ERROR CODE 3. For details on error codes, refer to “2.

3 Error Code Table” for the

meaning of the error which has occurred, suspected cause, and
remedy.
2.1 Checking Error Codes When analyzing an error code, also refer to the detailed code provided.
To differentiate the place of error (printer or formatter), look up
 Display Example the name displayed under “Source” on the error log display in the
following table.

Source Error Type Place of Error

FLH Film conveyance related error
MFC Data setting/system related error
DEN Internal densitometer related error
Temperature control system related
DEV Printer error
error
POL Polygon motor control related error
PNL Panel control related error
ESN Film edge sensor related error
 Checking Error Logs
DICOM DICOM error
The following describes how to check error logs.
Spooler Spooler error
1. Start the M-Utility.
ImgPrc Image processing error
2. [System Management] → [Log Files] → [Display Error Log] Output Output control error
→ The following error log display appears. GUI Operation error
JobMake Test pattern generation error
Formatter error
Main MAIN control error
Decode Decoder error
File transfer error
PCUTL
(Using the PC Tool in normal state)
File transfer error
Satelite (Using the PC Tool during initializa-
tion error)
2.2 Format of Detailed Information 2.2.1 FLH Related (Conveyance) Errors Detailed Information
Perform this check only for analyzing error codes of the printer.  2-A (Sensor Related Errors)
In the usual troubleshooting, find the corresponding error code from the error code
tables, and refer to the suspected causes and remedy methods indicated to resolve Errors occurring in initialization self-diagnosis, removal, recording, constant
the problem. monitoring, etc. (Including mechanism, etc.)
However if the problem persists, or to investigate the problem in further detail, check Convert the hexadecimal 4-digit code to binary, compare the bit maps, and investigate
the following detailed information to analyze the problem. the input state corresponding to each bit.
1=ON (Close), 0=OFF (Open)
 Checking Detailed Information of Error Codes

1. Check the corresponding error code and its detailed information at

the error message display, or at [Display Error Log] of the M-Utility.

2. Check the detailed information format number at “2.3 Error Code  2-A-1 (Conveyance Related Information (Type S1))
Table” and refer to the corresponding format. Displays states of sensors (0/1) when an error occurs.

3. Find the format information from the 4-digit detailed information, and
analyze the problem.

 2-A-2 (Conveyance Related Information (Type S2))

Displays states of sensors (0/1) when an error occurs.
 2-A-4 (Conveyance Related Information (Type S4))
Displays states of sensors (0/1) when an error occurs.
 2-B (File I/O Error)
 2-B-1 (Type F)
Error which occurs when a file could not be accessed properly. Displays the number
of the file causing the error and the causes.

 2-A-5 (Electric Related Information (Type E)) File number

Displays states of sensors (0/1) when an error occurs.
201: Conveyance timer file (For mechanism)
202: Conveyance timer file (For size)
203: Conveyance timer file (For M-Utility)
204: Conveyance counter file
205: PM control parameter file (For mechanism)
206: PM control parameter file (For size)
207: PM control parameter file (For M-Utility)
208: Timer file for PM time monitoring
Causes
1: Open error
2: Read error
3: Write error
4: Conversion error
5: Line specification error
6: Column specification error
7: Size specification error
8: External file data error
A: Data range error (Detected by application)
 2-E (M-Utility Operation Error)  2-F (For Error Analysis)
 2-E-1 (Type U)  2-F-1
Displays the M-Utility command number and parameter of errors which occur when Error occurring during barcode reading. Displays the conveyance parameter number
the removal operation of the M-Utility was not executed as specified. and status when the error occurred.

M-Utility command number Conveyance parameter number

08: Unit Operation .................................................................... (1) Barcode read delay timer value defined for conveyance timer file (for mechanism)
10: Grip (Action:MD2 only)....................................................... (2)
Status
Parameter number
0: Normally read
When (1) 1: No data/reading error
0: Home Positioning 1: Film Surface 2: Timeout (After reading, read from application after specified time)
2: Film Suction 3: Barcode reader is not connected
3: Upper Limit <NOTE>
4: Film Fanning
5: Film Release After removing the film pack, the barcode is read again. If affixed, it will be read
6: Film Convey normally, so detailed code “0900” will be acquired.
7: Removing
When (2)
0: Home Positioning 3: Grip
 2-F-2
Displays the specified bin and output bin when the error occurred in sorter malfunction.
 2-F-4 2.2.2 MFC Related (Data Setting/System Related) Errors
Displays the temperature when an error occurs in subscanning speed correction Detailed Information
calculation. (unit: 1°C)
However, if the temperature is minus (-1 to -99 °C), “F” will be displayed at the first  3-A (File Transfer/Creation Error)
digit.
Displays errors which occur while transferring files or creating files. Displays the file
number with the error.
3000: IOT data file
3010: ISC log file
3020: Nonvolatile memory IOT data file
3030: Nonvolatile memory ISC log file
3040: Nonvolatile memory data file
30A0: ROM image file (PRT load module)
30B0: OS File (OS load module)
30C0: Installer file (Installer load module)
9030: Temperature data file
5010: Density measurement data file
A000: Edge sensor data file
A010: Edge sensor monitoring data file
A020: Edge sensor average value data file
A030: Nonvolatile memory edge sensor data file

 3-B (File Write Error)

Displays error occurring while writing in the FLASH ROM. Displays the type of error
which occurred and installation method.

Type of error
1: Writing size error
2: Installation method error
3: Erase error
Installation method
0: PRT application
1: OS
2: Installer
 3-C (General Error Details)  3-E (Nonvolatile Memory Error)
Displayed when no detailed information. Error of nonvolatile memory READ/WRITE. Displays whether error has occurred in the
past and details of the error.

 3-D (SIO Communication Error)

Error which occurs during SIO communication test. Displays the type of port causing
the error and film tray number.

Whether error has occurred in the past

0: Error has not occurred in the past
1: Error has occurred in the past
Error details
1: H/W access error
2: H/W busy check timeout
3: H/W status check timeout
4: Parameter error

Type of port
2: Barcode reader port
Tray number
1: Tray 1
2: Tray 2
2.2.3 DEN Related (Internal Densitometer) Errors Detailed 2.2.4 ESN Related (Film Edge Sensor Related) Errors
Information Detailed Information

 4-A (File I/O Error)  8-A (File I/O Error)

Error which occurs when a file could not be accessed properly. Displays the causes. Error which occurs when a file could not be accessed properly. Displays the causes.

 4-B (Insufficient Effective Density Measurement)  8-B (Outside Range Data)

Displays the effective data acquired by AD data analysis in decimal 4-digits when the Displays the error value when the edge sensor data value is abnormal (outside range).
number of effective AD data measured by the density measurement section is less
than the minimum number of effective data (NOTE).

 8-B (No Acquired Data)

NOTE: The number of effective data is 90% of the number of data logically measured. Displays the file number during edge sensor related data file acquisition when the file
The number of effective data required for 24-steps pattern is above 5613, that could not be created due to no data.
for 17-steps pattern is above 4158, and that for QC pattern is above 1300.

File number
0: Edge sensor data file
1: Nonvolatile memory edge sensor data file
2: Edge sensor monitoring data file
3: Edge sensor average value data file
2.2.5 DEV Related (Temperature Control Related) Errors  9-C (Film Cooling Section, Recording Section Thermistor
Detailed Information Disconnection Error)
Error which occurs when the thermistor of the film cooling section or recording section
 9-A (Temperature Error) is disconnected. Displays the thermistor temperature (A/D value).
Displays the temperature when the temperature is outside the specified range in
heater temperature control. (Unit: 1°C)
However, if the temperature is minus (-1 to -99°C), “F” will be displayed at the second
digit from the left.

 9-D (File I/O Error)

Error which occurs when a file could not be accessed properly. Displays the causes.

 9-B (Heater Thermistor Disconnection Error)  9-E (Heater Control Task Start Error)
Error which occurs when the heater thermistor is disconnected. Displays the heater Displays the heater number when the heater temperature control task start ends in
number and thermistor temperature (A/D value). error.

 9-F (General Error Details)

Displayed when no detailed information.
 9-H (Heat Development Control Parameter Value Error)
Displays the causes when heat development control parameter value errors are
detected.

Code details
Cause
0001: Target temperature setting error
0003: Heater control TCYC1 value error
1004: A system fan control TCYC2 value error
1005: A system fan control DUTY value: fr1 error
1006: A system fan control DUTY value: fr2 error
1007: A system fan control DUTY value: fr3 error
1008: A system fan control DUTY value: fr4 error
0009: Heater control DUTY value error
000A: Photosensing material correction parameter SBC1 value error
000B: Photosensing material correction parameter KBC value error
000C: TRAY number error at photosensing material correction parameter setting
000D: Photosensing material correction parameter SBC4 value error
2004: B system fan control TCYC2 value error
2005: B system fan control DUTY value: fr1 error
2006: B system fan control DUTY value: fr2 error
2007: B system fan control DUTY value: fr3 error
2008: B system fan control DUTY value: fr4 error
000E: Voltage DUTY parameter value error
000F: Equipment voltage parameter value error
001F: Language information parameter value error
2.3 Error Code Table
Names abbreviated in error code tables are as follows.

Abbreviated Name Formal Name

SND board SND24A board
MTH board MTH24A board
MCT board MCT16A board
PRN board PRN16A board
PNL board PNL24A board
LDD board LDD16A board
LED board LED15A board
PDD board PDD15A board
HTD board HTD24A board
PRT Printer/print mechanism
FMT Formatter
HDD Hard disk drive