Professional Documents
Culture Documents
MEDIA
AND
1
FOREWORD
2021 bore many burdens carried over from the previous year. But beyond
the societal and economic fall-out from the pandemic’s early shocks, the
outlook today is improving.
In many parts of the world, restrictions have loosened; the early stages of
economic recovery have begun; and in media, where we have witnessed
some rebalancing of investment across channels, growth is forecast.
Yet the future for this dynamic, interconnected and truly global industry
contains many uncertainties. It’s for this reason that we’ve been
particularly careful and meticulous when producing our Media Trends
and Predictions 2022.
This year, we’ve tightened our focus to examine five key themes, creating a
report that mixes the most notable trends with evidence-guided predictions
and insightful thought leadership.
The goal is to help readers clearly identify both risks and opportunities
for 2022 in full expectation that it will be a critical year for most.
I hope you find value in what we have to say, and trust you won’t hesitate
to speak with us should you wish to learn more – to do so, simply follow
the signposting at the end of each section.
John McCarthy
Strategic Content Director,
Media division, Kantar
2
W H AT ’ S N E X T I N 2 0 2 2 ?
04 36
16 48
A DIFFERENT APPROACH
TO DATA
From commerce to cookies, the world is changing –
and so too are advertisers’ attitudes towards data...
26
3
4
VIDEO STREAMING:
A COMPLEX AND
EVER-EVOLVING
MARKET
5
2021 TRENDS
65%
estimated that $61bn in annual spending a lot of time glued to an
investment was made in streaming increasing array of platforms – but
subscriptions and $173bn in pay-TV 1. it’s not just global stay-at-home
This was supported by significant orders fuelling these 2021 trends.
spend in film and TV content, which Over the last year, the growth has
reached $220bn 2 globally and been driven by a wave of media of consumers who use pay TV or
set a new record for what was a mergers, expanded market choice, video streaming services weekly
transformative year. And factors and adaptive approaches to content watch 2+ hours of paid-for
in ad-funded VOD expenditure for production and streaming options streamed content daily 4.
TV episodes and movies, as well as throughout the pandemic.
forecasts, point towards triple-digit
growth over the next five years, As the year draws to a close and
reaching $66bn across 138 countries 3. those stay-at-home orders lift in
many markets, businesses will be
Meanwhile, Kantar’s TGI Global wondering if this represents the
Quick View study of consumers in new ‘normal’. Certainly, most
25 markets shows that over half indicators suggest an increased
of internet-connected consumers appetite for viewing and a much
claimed to have used pay-TV or video broader range of audiences
streaming services ‘in the last week’4. are now reliant on streaming
Of these, almost two-thirds (65%) technology – so a shift has taken
said they watch two or more hours place, and it’s likely to stick.
of paid-for streamed content daily 5.
6
7
Subscription fatigue?
Some wonder how much further this can go, Average weekly reach (%)
though, and at which point consumer choice
becomes overwhelming. Yet talking about Norway
‘subscription fatigue’ doesn’t make it true
– satisfaction with value for money in video
streaming has actually risen amongst US All individuals (2-79 years)
subscribers from 58% to 61% over the year 6,
despite increased actual spend.
32 8 14
8
13
31
Broadcasters’ on-demand services are
increasingly reaching larger audiences. At the
same time, more viewers are watching multiple 95
streaming platforms across a week. However,
as shown in the weekly reach and demographic
charts above, the fight for audience share is not
a one size fits all approach. Critically, the overlaps
showing who consumes Netflix, broadcaster Broadcast (linear TV & VOD)
content and YouTube is not consistent across
markets or demographics, signalling nuance
in any audience strategy. Source: TVOV. Kantar Norway, Q3 2021
8
The broadcasters fight back
It’s not just viewers who want to see some
form of unification; platforms, now operating
Finland in increasingly overlapping ecosystems, are
also looking to merge and partner, and 2021
witnessed a host of deals.
All individuals (3+ years)
Some interesting highlights include the planned
M6 and TF1 merger in France, which could create
a major new media group. Our data shows that
collectively they represent an average of 67% of
TV and 40% of radio total advertising revenues
53 30
42 in France 7.
27
Elsewhere, Brazilian media giant Globo forged
46 38
a partnership with Google Cloud to bolster
its technology infrastructure. And in the UK,
Channel 4 partnered – at very short notice – with
85 Amazon Prime to show Emma Raducanu’s US
Open final against Leylah Fernandez live on
broadcast TV. Interestingly, the overwhelming
majority (97%) of the viewing was on Channel
Broadcast (linear TV & VOD) 4, with a peak of 9.2 million viewers 8.
83
9
2 0 2 2 : W H AT ’ S N E X T ?
10
11
E X P E R I M E N T S , PA R A D O X E S
A N D M I S TA K E N A S S U M P T I O N S
Antonio Wanderley
Executive Managing Director, Latin America & Head of Global Clients
Media Division, Kantar
As the video streaming The largest SVOD businesses, for In short: holistic people-based
example, now require much more measurement can enrich these
market grows more than their own data and the sheer platforms’ own data and, collectively,
complex and dynamic, will to grow; they need a definitive is how businesses in the VOD space
picture of audience behaviour can make the best decisions.
the greater the value of that allows them to look ‘over the
audience measurement. wall’ for a complete view. How else And mature SVOD businesses in
can they truly understand their particular will need to make informed
competitors, identify blind spots decisions in 2022 as the subscription
or find new subscribers? model loses its power to drive
sustained long-term growth on
A complete audience picture also its own. Eyeballs and wallets are,
helps drive new SVOD growth by after all, a finite resource.
delivering the data and insight to
justify content investment, format But with the right data, SVOD
approaches and opportunities to platforms can effectively test and
diversify. map out diversification strategies,
such as exploring commercial
Meanwhile, for advertising-funded partnerships, different price points,
(AVOD) platforms, audience sponsorship options, a freemium
measurement unlocks the insights approach, or – as we see in Brazil –
advertisers can use to make their hybrid models that mix subscription
marketing investments more with ad-funded VOD.
effective – using de-duplicated,
user-centric reach and frequency
capping.
12
“
Although market choice is a good
thing, too much can have the
unfortunate effect of paralysing
consumers (and advertisers) into
making no choice at all.
”
The paradox of choice Audiences are learning to over might not pan out, and what
we see from every global streaming
accept new forms of video
Although market choice is a good platform is very fast growth in
thing, too much can have the There are two other trends worth decentralised production.
unfortunate effect of paralysing noting, as both demonstrate that it’s
consumers (and advertisers) into Never forget that the biggest hit for
easy to make incorrect assumptions,
making no choice at all. Although Netflix to date is a Korean series
and – as the streaming market
we’re not there yet, it is a risk – and with controversial subtitles, and
looks to evolve – they could provide not House of Cards.
one that will likely drive some level of
valuable lessons.
vertical integration over the next year.
Instead of global-to-local, the most
The first is that the rise in short-form interesting new trend might just
We might even, ironically, swing
video – as evidenced through TikTok’s be local-to-global – proving that
full-circle and arrive back at the
platform operator era, with one incredible growth – shows audiences the video streaming market will
provider acting as gatekeeper to are surprisingly happy to engage continue to surprise and evolve.
multiple channels. with different formats, video lengths I look forward to helping measure
and degrees of quality. At the very it along the way.
Whatever happens, if each channel least, for VOD platforms seeking
or platform fights for viewers diversification, this offers a route
independently, it will make the for experimentation in the quest
struggle much harder, and certainly for new audiences.
in the near future I would expect to
see different streaming players The second lesson is how wrong so
band together to create promotions many industry commentators were
and bundles, or partner with telco about content. Previous assumptions
operators. that global productions would take
13
DISCOVER MORE
W I T H K A N TA R ’ S
KNOWLED GE
AND INSIGHT
14
Audience measurement solutions Entertainment on Demand tracks SportsScope sizes the sports
measure and report all viewing on the subscription customer journey market landscape in 30 markets,
all platforms, delivering a single, across music and video. providing an understanding
people-based measure. of the evolving attitudes and
consumption habits of fans.
15
16
RE-MODELLING THE
COMMERCIAL INTERNET:
HOW WILL BRANDS
AND MEDIA OWNERS
NAVIGATE THROUGH
SUCH RADICAL CHANGE?
17
2021 TRENDS
59%
2022 it was all supposed to change. point, and how do media owners
Google – the largest and final part and advertisers feel about a future
in a complex online jigsaw – was to without third-party cookies?
finally end the use of cookies, which
had been pushed beyond their limits, Our research earlier this year reveals
both technologically and ethically. that in 2020, the majority (64%) of of advertisers are concerned
publishers were concerned about about the inability to track
However, in the early summer the inability to track online media online media via cookies.
of 2021, following issues with via cookies, while for advertisers
competition authorities and this was just 49%. Over the course of
lukewarm feedback about viable 2021, however, as the ramifications of
replacements, Google announced Google’s move gained prominence
it was delaying the retirement, and the consequences laid bare, that
and issued a two-year reprieve. figure increased to 59%. Indeed, the
impact ‘respect for privacy’ now has
The extra time may help the online on media strategies currently sits at
ad market experiment with a variety 51% – the highest out of all factors in
of alternative solutions, but it’s time our Media Reactions study 11.
that cannot be squandered as there’s
a surprising amount to do – testing
not only for effectiveness, but also
privacy compliance and consumer
consents.
18
Everyone is experimenting This signals a full endorsement of
60%
hybrid data strategies that fully
What these concerns translate to encompass privacy. It also means
is a period of experimentation for doing things differently over the
most brands and their agencies. next 18 months to hit the ground
This is, in part, because there’s so running when cookies are finally
deprecated. of advertisers predict that
much to experiment with – including
enhancing their own data with
unified IDs, cohorts, contextual
The fundamental trend, however, data from other sources will
adtech, privacy-enhancing
is that a serious recalibration of become even more important
technologies, clean rooms, as well
the commercial internet is now in the coming years.
as decentralised data storage
models and ‘edge’ processing. underway, the impact of which
will touch every player in the
As 2021 draws to a close, most online ecosystem.
brands and agencies have also
found themselves thinking harder
about their own first-party data
strategies, and how to use these
with high-quality – and fully
consented – third-party data. Some
60% of advertisers predict that
enhancing their own data with data
from other sources will become
even more important in the coming
years, and 60% expect insights
from their own data to increase,
rising to 74% amongst larger
companies (10,000+ employees)12.
19
2 0 2 2 : W H AT ’ S N E X T ?
20
21
I S YO U R B R A N D P R E PA R E D ?
Jane Ostler
Global Head of Creative and Media,
Insights division, Kantar
The delay to the For marketers – and particularly The case for a hybrid model
those already taking more direct
deprecation of third- control of their data, planning and At Kantar, we believe the most
party tracking cookies buying operations – it means going powerful approach is holistic: gaining
much deeper than they’re perhaps an understanding of existing and
might have bought used to, and understanding what’s potential customers by blending
everyone some time, but really going on under the hood, both first and third-party data, and
no one can rest easy; both at the front end where targeting doing so under a strict regime of
is activated, and in their campaign privacy compliance.
there’s a lot to do, and effectiveness measurement.
the mode of operation Going it alone with only first-party
Without adequate preparation, data, while relying on proxies to
over the next year must brands risk having ill-thought-out measure effectiveness, would be
be to test, learn and plan. targeting strategies and – with weak a mistake.
information back from those targeted
– prohibiting their understanding And for the sake of consistency
of cross-publisher campaign and reliability in understanding
effectiveness. behaviours and attitudes, sources
also need to be verifiable and
properly understood in context.
One piece of behavioural data
mixed with some other data points
does not necessarily make a trend
that an entire campaign strategy
can be based on.
22
“
The mode of operation over the next
year must be to test, learn and plan.
”
23
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W I T H K A N TA R ’ S
KNOWLED GE
AND INSIGHT
24
Project Moonshot is our global TGI Audience Activation Audience measurement panels
direct integrations initiative, enhances programmatic targeting are even more essential now as a
powering our Brand Lift Insights by building and activating real- source of calibrating and unifying
digital campaign effectiveness offer. world audience segments based on data sets from different platforms
Integrating publishers including both online and offline behaviours. to establish reach and frequency,
Google, Amazon, Snap, Google and It drives efficiency and consistency and provide vital demographics
Reddit, we can match ad exposure in campaign planning and targeting for targeting.
to panels in a consented and using data-rich segments.
privacy-compliant way.
25
26
A DIFFERENT
APPROACH TO DATA
27
2021 TRENDS
63%
brought new challenges and
uncertainties for marketers, who are Some 64% of advertisers from
simultaneously trying to navigate our 2021 Global Advertiser study
out of the global pandemic while believe high-quality data is the
preparing for the unknown reality data dimension that will grow most
of an online advertising ecosystem of advertisers find it hard to
in importance over the next few
without third-party cookies. generate insights on competitor
years – particularly for larger brands,
media activity [which is a concern
where there’s money and reputation
There has been a marked shift in given the priority placed on
at risk from using imprecise profiling
marketers’ approaches to data over benchmarking against it].
data and inaccurate data sets.
the past 12 months. The desire for
high-quality, accessible data has Meanwhile, 76% of brands would
risen up their agenda with a renewed like a more dynamic data dialogue
sense of value and urgency, and and collaboration with agencies
consumers are having a growing to isolate the variables that deliver
influence on media decisions. them the strongest returns.
28
Opinions matter
2020 2021
55% 65%
Consumer preference is now
comfortably the biggest factor
influencing media decisions, cited
by 65% of marketers 17. This is a
10% increase on 2020 and trumps
other factors such as conversion of marketers cite consumer preference as the
rates (49%) and cost (45%). biggest factor influencing media decisions.
29
2 0 2 2 : W H AT ’ S N E X T ?
30
Ambitious data strategies
will have the upper hand
As connected consumers become
increasingly concerned about
the protection of their data, and
regulations become stricter,
advertisers that adopt ambitious
privacy-first data strategies will
be ahead of the game. Forward-
thinking brands will start to
combine first-party audience data
with other relevant data sources
to ensure they have a robust data
strategy in place in the absence
of third-party cookies.
31
I N C O N V E R S AT I O N W I T H . . .
Louise Ainsworth
Executive Managing Director – EMEA, UK & Ireland
Media Division, Kantar
How should advertisers What role will agencies How does the deprecation
approach their data play as new technologies of tracking cookies impact
strategy in 2022? and methodologies come media measurement?
to market?
Brands are increasingly using first- In the absence of third-party
party customer data, but building As brands look to take more control tracking cookies, the way the
a strategy that leverages it to of their data and the decisions it fuels, industry measures online ad
the full is a big change for most there’s a great opportunity for brands effectiveness needs to evolve.
businesses and presents significant and agencies to collaborate in a In recent years, Kantar has been
challenges. This is especially true way that adds value to the client working with industry partners
when we consider the impacts of and informs decision-making. to deliver the industry’s most
privacy legislation and the demise advanced independent platform for
of third-party tracking cookies. Kantar offers technology to help that measuring advertising effectiveness
collaborative process so that agencies without the use of third-party
Our advice is to gain access to high- and their clients are both working cookies: Project Moonshot.
quality and consented third-party from the same data sets and able to
data sources to activate what brands have informed conversations that Through anonymised and
already own, to capture a more are evidence-based. pseudonymised audience data,
rounded view of consumers, and to Project Moonshot enables
understand the market as a whole. And while fundamental audience privacy-compliant, consistent
metrics such as CPM, reach and and transparent measurement of
It’s important brands see their frequency will remain the backbone advertising effectiveness across
activity through a competitive lens of media planning engines, agencies all platforms. Kantar believes
too. Advertisers are in a data-driven will enhance these tools with inputs using data in this way will help
battle for market share, and while such as brand-specific media to create a much greater value
their own data offers the opportunity effectiveness learning, consumer exchange between advertisers and
to understand existing customer receptivity to specific ad formats and consumers, and allow advertisers to
interactions, they also need to see the personality attributes delivered build more responsible relationships
the bigger picture and view the by individual media brands. with their audiences.
competitive landscape more
holistically.
32
“
What’s Kantar doing to Advertisers are in a
help brands tackle these
new approaches to data? data-driven battle
In line with the increasing focus on for market share, and
understanding the digital consumer
and consumption across platforms, while their own data
as well as bringing in more real-time
data, Kantar has been refreshing offers the opportunity
all of its data sets and, crucially,
making sure they are of supreme
to understand existing
high quality.
customer interactions,
Clients want to be more
sophisticated when leveraging data
they also need to see
for profiling and activation, and are
therefore growing more conscious
the bigger picture.
of data quality to achieve this.
We’re here to provide the solutions ”
that best support their goals with
the speed and scale they expect.
33
DISCOVER MORE
W I T H K A N TA R ’ S
KNOWLED GE
AND INSIGHT
34
Advertising Insights software TGI can address ‘gaps’ in knowledge
makes data more accessible not afforded by first-party data.
and powerful, providing insights Advertisers can now more easily
across omni-media plans at speed enrich their first-party data with
and scale, with consistent and custom questions, identifying
reliable data for competitive ad segmentations with our consultancy
intelligence. teams and accessing via intuitive
API solutions that build up a rich,
multicategory view of their
consumers.
35
36
PERFORMANCE MEDIA
AND MARKETING:
AN EXPANDING
PLAYGROUND
FOR BRANDS
37
2021 TRENDS
38
Online media spend is increasing 2021 and expected to continue in 2022
Changes in budget/resource allocation (% net +ve)
71
Online video advertising 76
65
Social media stories 70
64
Influencer content 71
63
Social media news feeds 68
51
Display 55
39
TV streaming 56
31
Podcasts 45
12
TV 18
7
Digital out of home 36
5
TV product placement 23
39
Social commerce Consequently, marketers are
61%
adjusting their budgets. Our State
A notable trend for 2021, facilitated of E-commerce 2021 study reveals
by social media platforms emulating that 19% of industry professionals
Amazon’s ‘one click, next day have significantly increased their
delivery’ capabilities, is the growth budgets for social media ads. With
in social commerce – a market 61% of online consumers likely to of online consumers are likely
currently worth an estimated purchase from social sites in future, to purchase from social media
$351.65bn in China alone 28. this figure will undoubtedly rise as platforms in future
the market matures.
Western markets are now catching
up, thanks to offerings from TikTok Interestingly, our research also
and Instagram, which allow brands shows consumers are not only
to sell directly through the platforms using platforms such as Amazon to
and help to condense the path to discover new products and brands;
purchase while also improving the they’re using social media platforms
measurability of a sale. such as Instagram and Twitter too –
providing marketers with untapped
It’s a recipe working for both users opportunities to reach consumers
and advertisers. Our research found at the ‘point of inspiration’.
that TikTok is the most popular media
brand among global consumers,
while Instagram is the most popular
brand among marketers and the
third most popular with consumers 29.
40
A metaverse of new Cross-media needs The biggest challenge is being able
opportunities to profile audiences across media
Brands have faced a number of touchpoints (cited by 38%). This was
2021 saw the early stages of significant challenges to their followed by budget optimisation
the metaverse pique the world’s advertising and planning strategies across media (37%) and consumer
attention as COVID-19 boosted over the past 12 months, adding privacy concerns (34%) 31.
appetites for online interactions to the urgency with which the
and highlighted the crucial role industry needs to find a joined-up
technology plays in our lives 30. measurement solution that works in
The implications for performance the absence of third-party cookies.
marketing could be profound.
41
2 0 2 2 : W H AT ’ S N E X T ?
66%
their own data.
audiences, new behaviours and new
research possibilities to study and
learn from.
42
E-commerce challenges
As businesses continue to embrace
more opportunities to reach
consumers through e-commerce,
and increasingly seek to replicate
Amazon’s ‘gold standard’ model,
the global infrastructure will feel
the strain. Challenges around
sustainability, ecological legislation,
warehouse capacity, increased
traffic congestion, and last-mile
logistics will impact all markets
and could cause major supply
chain issues 34.
43
I N C O N V E R S AT I O N W I T H . . .
Manish Bhatia
Global Chief Product Officer,
Media Division, Kantar
How do you think the How can performance How might this impact
performance market media work optimally with cross-media campaign
might change over 2022? brand-building media? measurement?
COVID-19 has significantly While performance media will The media and marketing
accelerated our development be unlikely to influence a major ecosystem is growing in complexity.
and use of technology over the purchase decision on its own, it Consequently, there’s been an urgent
past 18 months, largely fuelled by works incredibly well for short-term need to find a cross-measurement
advertisers’ efforts to evolve their impulse purchases – and brands solution that allows the industry
e-commerce offerings and meet can leverage these moments to to understand how the many
the needs of consumers under build long-term brand value. touchpoints interact with each
stay-at-home orders. other, and what the optimal mix
Conversely, if a consumer is already to reach consumers looks like.
Now used to the speed and efficiency positively predisposed to a product
that technology brings, many of from traditional advertising, they While reach and frequency continue
these behaviours are likely to stick might be more inclined to make to play a critical role, the launch of
as society opens up again, although the transaction when exposed to advertiser-led initiatives like Project
perhaps not at quite the same levels performance media online. It’s a Origin in the UK (for which Kantar
as early on in the pandemic. mutually beneficial relationship, is the preferred panel supplier)
but only more recently have reinforces the need for people-
Longer term, however, I’d expect the we seen them work as such based measurement, and brings
growth to stabilise as performance complementary disciplines. performance and brand-building
media finds its rightful share of media ever closer together.
marketing and advertising dollars.
To that end, I’d expect performance
media and brand-building media to
settle into a more optimal mix over
the coming years.
44
“
The way brands use data to influence performance
media strategies will become even more critical
as they seek to better connect their products to
consumers’ needs in a privacy-first era.
”
We’ve been working to ensure our What role will data play The metaverse is gaining
products can support the increasing in the growth evolution traction in some markets,
media tech stack using existing
tags, meters and direct integrations. of performance media? and could have big
The next task is to harmonise in a implications for performance
We leave a crumb of data every time
consistent manner – a significant
we do something online, and that
channels. But how might
challenge in terms of identifying key we approach it from a
data is increasingly helping platforms
client requirements as well as the
methodological feasibility of data
and brands to better understand media measurement point
their consumers and how to reach of view?
collection, integration, privacy and
them in the virtual space.
consistency.
If the metaverse lives up to the hype
With the depreciation of third-party – and in countries such as Brazil
However, Kantar is unique in being
cookies on the horizon and the it’s certainly attracting interest at
able to deliver all the components
challenges in getting a single view a consumer and brand investment
of the WFA ‘North Star’ framework 36
across all platforms, the way brands level – we’ll need to understand
requirements from the top to the
use data to influence performance the size and composition of an
bottom of the funnel and will
media strategies will become even entirely new audience segment
continue to support clients and
more critical as they seek to better and develop tools that allow
the industry in their endeavours.
connect their products to consumers’ brands to measure their reach
needs in a privacy-first era. and effectiveness, similarly to
TV and display advertising.
45
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W I T H K A N TA R ’ S
KNOWLED GE
AND INSIGHT
46
Cross-media campaign Cross-media effectiveness – See
measurement – Optimise in-flight how your campaign performs in
campaign performance across TV terms of exposure and the brand
and Display to drive greater reach impact of each channel, including
and frequency and inform future cost effectiveness and synergy
strategy. analysis.
47
48
LIFE IN A PANDEMIC —
AND WHAT IT MEANS
NOW FOR BRANDS
AND MEDIA
49
2021 TRENDS
50%
– backed by data and insight – of has really taken its toll on mental
how the pandemic has impacted health, which could impact the
society, and how this might shape way in which advertisers message
the future. consumers for the medium term.
Almost half of respondents (42%)
Kantar’s COVID-19 Barometer feel the pandemic has affected of people pay more attention
reveals, for example, just how their wellbeing, and young people to product origins than they
far e-commerce has become are most profoundly affected, with did pre-pandemic.
embedded in our lives, now ranking 18–24-year-olds reporting the worst
as the top activity people do more impact, followed by 25–34-year-olds.
than they did pre-pandemic.
In May 2020, e-commerce ranked COVID-19 also remains a financial
in just fifth position 37. burden for many people, which will
again impact marketing messages.
This trend is also in line with changes The report reveals that over half of
in retail, with people now buying people (54%) have felt an impact
35% of their groceries online (up on their income, and a further 18%
from 21% in May 2020) – a trend still expect it to fall as a result
Kantar expects to stick. of the pandemic. Again, this has
affected young people (18–34)
The barometer finds that Zoom more, with 62% having already
has become the fifth most-used experienced a loss of income.
social media app behind YouTube,
Facebook, WhatsApp and Instagram, Regarding price sensitivity, 70%
and has been used by approximately of people continue to pay more
two-thirds of respondents in the attention to prices in stores,
second year of the pandemic. supermarkets and shopping malls
compared with 64% in April 2020.
And 58% (+10%) pay more attention
to the products on sale.
50
Advertising growth The trend that always sticks Strong brands retain more of their
stronger than expected economic value during tough
However, despite ups and downs in economic times, and recover more
What’s more surprising – and perhaps the economy, some things do remain quickly when market conditions
out of tune with prevailing attitudes fixed – and Kantar’s BrandZ data for begin to improve. This was the case
regarding economic recovery – is 2021 shows that the ‘building blocks’ during the global crisis of 2008 and,
news of excellent advertising growth. of strong brands have held true as the findings of this year’s report
throughout the pandemic. show, it’s also true today across
Midway through the year, it was virtually all categories.
already exceeding previous Brands that score highly as
expectations – leading GroupM to ‘meaningfully different’ – those that From Consumer Technology to
revise its global adspend forecasts connect to people emotionally and Fast Food, from Apparel to Retail,
– and in total, global advertising set trends in the marketplace – have top brands are emerging from the
is expected to grow by 19% during also notched impressive gains in pandemic as more innovative,
2021. This represents a level of ad brand value. beloved and profitable than
revenue that is 15% higher than in ever before.
2019, while 2020 only experienced a Brands like Apple and Amazon aren’t
3.5% decline on revised estimates. only the biggest in the world in terms
High growth is forecast to remain. of sheer market reach. They also
connect deeply with consumers.
Of note is TV advertising, which is
forecast to grow by 9.3% in 2021.
Audio is set to grow by 18%, and
US Advertising spend by media channels
out-of-home – buoyed by digital
(January – June 2021 vs January – June 2020)
investment – by 19%.
48%
Whilst recovery has been slower
in the US, advertising expenditure
28% 28%
experienced a less significant 22%
18%
dip compared to other markets.
Our most recent insights show 9%
TV, display, search and social are
outperforming print, radio and Total
TV Print Radio Outdoor Display Search Social Total
digital
outdoor in the US, for example.
-3%
-12%
-17%
51
2 0 2 2 : W H AT ’ S N E X T ?
52
The online dilemma The biggest challenge
of them all
The pandemic accelerated the
growth of online in every aspect of The challenges of the pandemic
life, including the media landscape. will pale into insignificance against
The marketer’s dilemma, though, is what unchecked climate change
that consumers are generally much could unleash. All seven of the
less positive about ads in online warmest years on record have
channels – as proven in Kantar’s been the last seven years, with
ad receptivity studies since 2001. wildfires and flooding causing
incalculable damage in 2021.
However, with the deprecation
of tracking cookies on the cards, With ambitious targets for net-zero
a wave of innovation helping to emissions on the cards, and the CEOs
replace them and a continued of brands such as Unilever and
appetite to improve the space, H&M calling for change, marketers
2022 should start to move the dial will need to focus on sustainability
and see online ad effectiveness in 2022 and have it hardwired into
and receptivity increase. strategies thereafter . Media plans
will no longer just be about reach,
frequency and driving results.
The carbon footprint will be just
as important 42.
53
I N C O N V E R S AT I O N W I T H . . .
François Nicolon
Chief Marketing Officer
Media Division, Kantar
How has the pandemic Have you noted any As the world opens up
impacted media particular trends from an again, is there a sense
consumption? advertiser point of view of what the ‘new normal’
during the last year? actually looks like?
The uplift in media consumption on
connected devices in the home, such Something that’s changed from a While we’re certainly not going
as TV, online publications, audio and qualitative point of view is brands’ back to the way things were before
video streaming, received a healthy use of social influencers. Brands 2020, much of the talk about the
boost. Certainly, advertisers that have realised that trust is now far ‘new normal’ at the start of the first
used these channels during ‘stay-at- more important than the ‘celebrity’ lockdown now seems very idealised,
home’ measures have seen audience of the influencer and this has put so I think it’s realistic to say we’ll
growth. But we’re now starting to greater value on small or ‘nano’ find something in-between.
see a rebalancing of media as influencers, who have much smaller
markets recover, and a return followings but whose audiences As a research agency, we monitor
to a diversified media mix as the tend to be more active and loyal. these changes very carefully. We
associated pandemic measures need to understand which trends
ease in many markets. There’s been more polarisation of are here to stay, and which are
trust in the media over the past merely temporary, and we explore
Brands mustn’t forget how couple of years too, with big shifts how people’s mindsets are evolving
important this balance is, or they in segmentations of the different and what motivates that. Cultural
risk placing too much spend in one populations and audiences regarding context will mean this varies from
channel. This would be a strategic that trust. one market to another, so we bring
mistake, especially during a period a global approach with a market-
of recovery. We need to have a by-market view.
variety of channels that perform
their different brand-building
and performance objectives, and
we need to make sure there’s a
balance across those channels
so that we maintain effectiveness
and efficiency.
54
“
Brands mustn’t forget how important
this balance is, or they risk placing
too much spend in one channel.
This would be a strategic mistake.
”
How can media What are some of the
measurement help biggest opportunities
support businesses as going into 2022 as we
economies recover? move through this
period of recovery?
Moving forward, we’re developing an
increasingly granular approach to Our clients are less restricted
audience and media measurement to defined consumer ‘models’,
so that businesses have the robust and instead are embracing the
data they need to be able to carry differences – the diversity and
out audience planning, targeting complexity – of the audiences they’re
and buying effectively. This means seeking to reach. This presents a
measuring more frequently, more great opportunity for brands to
in-depth and with wider samples. develop in this recovery period: to
explore deeper segmentations and
engage with communities beyond
their existing audience.
55
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57
OUR
A P P RO A C H
john.mccarthy@kantar.com
58
PLAN MEASURE
STRATEGY ACTIVITY
What are your media objectives? How is the activity landing?
Target audience Audience measurement
Budget & media selection Campaign reach & frequency
Context testing Competitor activity
EVALUATE
OUTCOMES
Is the activity delivering ROI?
Reputation
Brand
Sales
59
ACKNOWLED GEMENT S
60
S O U RC E S
1
Statista https://bit.ly/3vlgMOg 23
roupM This Year Next Year, 2021 Mid-Year
G
Forecast https://bit.ly/3AUiPtM
2
Statista https://bit.ly/3lTqswg
24
IAB US Podcast Advertising Revenue Study 2021
3
R
esearch & Markets Global AVOD Forecasts
2021 https://yhoo.it/3AUT4tv 25
Reuters, 27 June 2021 https://reut.rs/2YXg6TP
4
TGI Global Quick View 2020 (25 markets). 26
antar Advertising Intelligence
K
Jan 2018 – Dec 2020
5
TGI Global Quick View 2020 (25 markets).
27
antar Advertising Insights
K
6
K
antar Entertainment on Demand USA Q2 January 2018 – August 2021
2020 vs Q2 2021
28
Insider Intelligence, e-marketer, February 2021
7
Kantar Advertising Intelligence https://bit.ly/3FWqknX
(January-July 2021)
29
Kantar Media Reactions 2021
8
BARB Live+7 Days
30
BC News 18 October 2021
B
9
Kantar SportScope 2020 and 2021 https://bbc.in/3G7PksD
10
GroupM, This Year Next Year: Global 2021 31
antar Global Advertiser Study 2021
K
Mid-Year Forecast https://bit.ly/3AUiPtM - Data strategies for brand growth
11
Kantar Media Reactions studies 2020 & 2021 32
BC News, 18 October 2021
B
12
antar Global Advertiser Study 2021 - Data
K https://bbc.in/3jcqEVK
strategies for brand growth 33
Kantar Media Reactions study 2021
13
ampaign, What’s the next course for
C 34
erformance Marketing World, September
P
marketers now cookies are off the menu?, 2021 https://bit.ly/3DNBwRS
UK Autumn edition 2021
35
erformance Marketing World, Oct 2021
P
14
antar Global Advertiser Study 2021 – Data
K https://bit.ly/3DP1d4p
strategies for brand growth
36
orld Federation of Advertisers
W
15
enith Advertising Expenditure Forecasts 2021
Z https://bit.ly/3je4Adn
https://bit.ly/3DSdpBG
37
antar COVID-19 Barometer wave 9
K
16
antar Global Advertiser Study 2021 – Data
K (April 2021)
strategies for brand growth
38
GroupM 2021 mid-year forecasts
17
Kantar Media Reactions Study 2021
39
Kantar BrandZ Global report 2021
18
antar Global Advertiser Study 2021
K
– Data strategies for brand growth 40
Kantar CrossMedia database 2019 – 2020
19
Cost per thousand 41
usiness for Nature, Letter from CEOs to
B
Heads of State https://bit.ly/3pcIonH
20
Kantar Media Reactions 2021
42
dvertising Association UK – Ad Net Zero
A
21
Cost Per Action/Acquisition https://bit.ly/3BUCnQ2
22
Business Insider, August 2, 2021
https://bit.ly/2Z82rsR
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About Kantar
www.kantar.com
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Written and published by Kantar.