RESUME

JAMEELA SULTANA
H.No. 16-9-749/46/A,
Old Malakpet,
Hyderabad, T.S. India.
Mobile:0091-8919643224 Email: jameelasultana31@gmail.com

CAREER OBJECTIVE:
As an energetic candidate, I would like to take up a job, which give a
challenging atmosphere, provides ample opportunities learning and growth both
personal and professional along with energy and flexibility and to establish
myself as complete. To seek a challenging position in the provided field.

ACADEMIC CREDENTIALS:
 Graduation (B.Com Computers) from St. George’s Degree College for
Women’s Hyderabad.
 Intermediate (CEC) from St. George’s Junior College for Girls, Hyderabad.
 S.S.C. from Archana High School, Dabeerpura, Hyderabad.

WORK EXPERIENCE:
 Worked as a Chat Support Representative in 24/7.ai, Uppal, Hyderabad, for
the period of 15 months.
Infosys BPM, CLIENT - APPLE INC
 Senior Process executive – Level 2A, Infosys. Hyderabad, Telangana
April 2021- Present

PROJECT APPLE POI | TOOL: APOLLO

Project Description and Responsibilities:
 This Project deals with category Judgement where we can ensure the
business has the correct category or not
 With the use of Apollo and through research of the business, we update the
attributes correctly in the maps.
 PROJECT: SKYLINE | TOOL: APOLLO
Project Description and Responsibilities
 This Project deals with the tickets which are raised by apple employees
about the businesses to be listed in the maps
 After cross- examining the tickets which are raised by them and with
through research we update the business information in the maps.
 In this Project, we update all the tasks, names, addresses, phone number,
websites etc. Of the business as per the request.

ACHIEVEMENTS:
 I was awarded as the star of the week multiple times based on my
performance
 I was also given R&R Award for the best Quality

COMPUTER SKILLS:
 Diploma in Tally ERP 9.0
 Diploma in Computer Applications (Ms-Office Etc)
 Internet Knowledge
 Typing Medium

HOBBIES:
 Travelling.
 Listening Music.

STRENGTHS:
 Capable of handling and circumstances friendly and adaptation.
 Good Presentation skill.
 Self motivated and willing to learn.
 Extremely open to new ideas and suggestion.
 Good communication skill and level of optimism.

DECLARATION:
I hereby declare that all the details furnished above are true to the best of
my knowledge.