Better Business Bureau

380 Hunt Club Road, Suite 203

Ottawa, ON K1V 1C1
Tel: 613-237-4856 Fax: 613-237-4878
info@bec.bbb.org

11/29/2021

Paul-robert Hipkiss
1002-340 Gloucester Street
Ottawa, ON, K1R 1A8 CANADA

Dear Paul-robert Hipkiss:

This message is in regard to your complaint submitted on 11/27/2021 against Auger Hollingsworth. Your
complaint was assigned ID 16183136.

We regret to inform you that your Better Business Bureau (BBB) cannot process your complaint. The case has
been reviewed by one of our Marketplace Advisors and was found to contain issues that are out of BBB's
purview.

Disputes that fall beyond the purview of your BBB include, but are not limited to, the following:

anonymous complaints;
allegations of criminal violations outside of business conduct;
buyers remorse or dissatisfaction solely with a business' prices;
complaints against government agencies (except billing or customer service disputes with government-
owned utilities);
complaints challenging the validity of local, provincial or federal law;
complaints containing abusive language or threats of a serious nature;
complaints from unauthorized third parties;
complaints seeking compensation for personal injury;
discrimination or violation of constitutional rights;
disputes currently in litigation or previously resolved by court action, arbitration, or settlement between
the parties;
disputes regarding issues that occurred more than 12 months prior (except certain warranty/guarantee
issues);
disputes with individuals;
employer/employee disputes;
issues concerning the competency of lawyers, doctors, dentists, licensed therapists, veterinarians,
Certified Public Accountants or Chartered Accountants

Sincerely,

Kevin Cameron
Customer Relations Coordinator
kcameron@bec.bbb.org
Phone: 877-859-8566 Ext: 103