DEPARTMENT OF POSTS Yo THE SUPERINTE! “Tel No.91-22-26156344, Fax No.91-022-26156811 : To, 1. Mr. Harish Zade, Cargo Manager, Deutsche Post AG Wester Cargo, Lufthansa Cargo, “(Lufthansa Cargo) Cargo Satelite 3rd Floor, Headquarters ZG PPOA Opp Sahar Cargo Complex, Kriegsstr. 100 ‘Andheri East, Mumbai -400008 D-76133 Karlsruhe No. EMS/INV/OW/129/ED0083/1/CHICAGO U.S.A/2019 dated at Mumbai 99 the, 15-01-2021. ‘Sub: Alleged non delivery of EMS dispatch No, ED0083 bag No. 1 wt. 2.2 kg. destined to CHICAGO U.S.A dated 19/10/2019. Ref: Your email dated 25.11.2019. Sir, Please refer to this office emails dated 11/11/2019, 16/11/2019 and 23/11/2019 regarding non delivery of EMS Dispatch No. ED0083 bag No. 1 wt. 2.2 kg, dated 19/10/2019 (Flight No LHO765/LH0434) destined to CHICAGO USA was correctly handed over to the concerned staff of Lufthansa Cargowithout any adverse remark. However, it is noticed that the said dispatch is not reached at CHICAGO USA till this date. As per the Universal Postal Union Convention Article 25: RL 163 the indemnity for the loss, theft or damage occurs in the service of an Air Carrier, reimbursement of the indemnity paid to the sender bbe recovered from the Carrier. The Indemnity for the loss of, total theft from or total damage to the Register M bag shall be 150 SDR. The said bag contains total 23 EMS items and concemed SSPOs 1 have issued sanction for amount of compensation. The total amount of compensation is as under. SI. No.__| Particulars of loss ‘Amount of compensation 1 Loss of EMS item no. K068730317IN Rs._1003/ ' 2 Loss of EMS item no. EK068720058IN. Rs. 1003/- 3 Loss of EMS item no. EK068729061IN. Rs._ 1003 4 Loss of EMS item no. EK0687302631N Rs._ 1003/- 5 ‘Loss of EMS item no. EK068730250IN Rs. _1003/- 6 Loss of EMS item no. EKO68730277IN Rs._1003/- 7 Loss of EMS item no. EK058730303IN Rs._1003/- 8 Loss of Bag Rs, 14185/- Total amount of compensation Rs. 21206/- In this regard, kindly arrange to issue AIC payable Cheque for Rs. 21206/- (Rs. Twenty One ‘Thousand Two Hundred Six Only) in favour of ‘The Post Master, Andheri H.O., Mumbai ~ 400053" at the earliest to settle the case, The copies of required documents ie. 1] CN38, 2] Acceptance email including your reference number" and 3] payment to the final costumer are attached herewith for your reference. ‘Your kind co-operation in this case is highly solicited. Encl : As above Thanking you, Yours’ sincerely, cues APSO Foreign Mumbai 400099 ‘Copy forwarded for information and n/a to: 1. The ADG (IM), Department of Post, Dak Bhavan, New Delhi 110001 2. The Asstt. Director (Mails), O/o CPMG, Mah. Circle, Mumbai 400001 3. The Sr. Supdf. Of RMS, Airmail Sorting Division, Mumbai 400099. 4, The SSPO's, Bengaluru East Division, Bengaluru-560025 w.r.t. letter no. CR-2/SPIC! dated 02.01.2020 and five letters no. CR-6/SP/Claim/Digs/2020 dated 18.02.2020. las