DEPARTMENT OF POSTS, INDIA Olo THE SUPERINTENDENT, APSO (FGN.) MUMBAI 400 099. To. The ADG (IM), Department of Post, Dak Bhavan, New Delhi 110001 No. EMS/INVIOW/S/ENO244/1/PAKISTAN/2020-21 dated at Mumbai 400099 _—the, 08-01-2021 Sub: Non delivery of EMS dispatch No. EN0244 bag No. 1 wt. 2.6 kg. destined to PAKISTAN dated 27- 12-2019, This is in continuation of this office letter of even no. dated 13/02/2020 and emails dated 14/02/2020, 18/02/2020, 22/02/2020, 20/03/2020, 17/06/2020 and 16/07/2020 on the above cited subject. ‘As per your email dated 20/07/2020 received from DENZIL DSOUZA (Saudi Arabian Airlines), “the bag is with our operations team In Karachi, kindly send a message to Pakistan Post to collect the same . As mentioned our job is to move It from Mumbai to Karachi which we have done. Its upto Pakistan post to collect It. So kindly sort the matter between your postal departments”. However, Saudi Airlines have not provided the copy of acknowledgement i.e. copy of CN38 duly countersigned by the PAKISTAN Post. Moreover, this office has not yet received back the said dispatch. Therefore, current status of the bag is not known. In view of above, it is requested that the matter may kindly be taken up at appropriate level to confirm the current status of the said dispatch. This dispatch contains total 2 EMS items, therefore. it is also requested to issue necessary guidelines for settlement of the cases on account of non delivery of these items. This may kindly be treated as most urgent. oust APS€ Foreign Mumbsi 400099 Copy for kind information and n/a to: 1. The Asst. Director (Mails & Estt), O/o PMG, Southern Region, Madurai ~ 625001 w.r-t. letter no. (CPT/2000143862/2020/MA dated 12/14.10.2020. 2. The Asstt. Director (Mails), O/o CPMG, Mah. Circle, Mumbai 3.The SSRM, Airmail Sorting Division, Mumbai 400099, 400001