WHY EXPORT THROUGH INDIA POST?

The Department of Posts (DOP) is a government operated postal system widely known as India Post. This
service is dedicated service for corporate and retail customers to provide reliable, economical and fast postal
services. It was the only mailing partner for each and every Indian till recent times. Even now, although
numerous courier services have emerged, India Post being a member of UPU (Universal Postal Union), a
specialized agency of the United Nations with a membership of over 190 countries, has a global
network of reliable service providers which are authorized by the concerned country’s laws and provides an
unmatched network for export solutions.

In order to cater to the SMEs and what may come as a major boost to the Make in India programme,
Government of India recently introduced new and simplified procedures for commercial exports through
India Post. This is expected to not only boost Indian exports but also generate much needed employment
necessary to fully draw on India’s demographic dividend.

1. What are the new procedures introduced to facilitate exports through India Post?
Government of India has enabled postal channel for commercial exports w.e.f. 21st June 2018. All valid
IEC holders can use postal channel for sending their commercial exports by filing PBE-I (for eCommerce
exports) or PBE-II (for other than eCommerce exports). These are simple forms designed especially for
simplified clearance of export consignments by customs. Exporter (having valid IEC) will present duly
filled-in PBE-I/ PBE-II along with other necessary documents at the Noting Section of the Customs at
Postal Exports Facilitation Centre(Foreign post offices/ International business centres). Customs will allot
PBE number on the PBE so filed after carrying out necessary checks. PBEs will be given back to the
customers after allotment of PBE number thereon. After this, exporters are free to book their
consignment with India Post.

2. How are these new procedures to facilitate exports getting implemented in Mumbai?
In order to give fillip to commercial exports through the postal channel, an International business centre
at APSO complex, Ville Parle, Mumbai -99 is setup and made functional from 04.07.2018. International
business centre (IBC) is a single location, one point booking centre for all kinds of international mail and
is catering to both retail individuals and commercial players. The setting up of such a center will
drastically cut down on transmission time of international mail. IBC is fully functional facility dedicated
solely to the promotion of exports through Department of Posts. Presently around 201 customers are
posting international articles at IBC and it is expected to grow further. Location of customs in the same
complex as IBC is a boon to ensure faster exports clearance.

3. What are the major product offerings by India post for exports?
Category of articles that can be booked:
➢ International Speed Post ( EMS) :
(i) Maximum weight Limit : 35 kg.
(ii) Premium and time bound
(iii) Number of Countries served: 94 countries which include all major countries.
➢ Registered Letter Mail :
(i) Economical and reliable service.
(ii) Provides various choices viz. Letters, Small Packets, Printed Papers upto 2 kg
(iii) Tariff – Around Rs 100-Rs 200 depending upon country and weight
(iv) Number of Countries served: 144 countries.
 ➢ International Tracked Packet :
(i) Only for Asia Pacific Region i.e. Australia, Cambodia, Hong Kong, Indonesia, Japan ,Malaysia,
New Zealand , Philippines Singapore , South Korea , Thailand , Vietnam
(ii) Max weight Limit. Upto 2 Kg
(iii) Economical. Charges less than EMS.
(iv) Track and Trace.
➢ International Air Parcels :
(i) This service is a dedicated service for corporate and retail customers to provide economical and
fast merchandise services.The general maximum limit of weight for Air Parcel is 20 kg.
(ii) Number of Countries served: 213 countries.

4. Is pickup service provided by India post?

Door-step pickup is provided for International Speed Post (EMS) articles subject to a minimum of Rs
50000/month of business.

5. Is door to door delivery provided by India post?

Yes, India Post provides door to door delivery instead of just port delivery provided by many.

6. Is proof of delivery provided by India post?

Yes, India Post provides proof delivery.

7. Are there any discounts for the bulk exporters?

Volumetric discounts are offered based on monthly revenue.
Monthly International EMS Discount Rate Allowed EMS Destination
Revenue
Rs. 2,00,000/- to Rs. 10,00,000/- 5% All EMS destination served by India post
Rs. 10,00,000/- to Rs. 50,00,000/- 10 %
Above Rs. 50,00,000/- 15%

8. Is credit facility provided by India post?

Flexible modes of payment Viz. Credit , Advance deposit , spot payment are available for EMS.

9. Is end to end track and trace provided by India post?

Yes.

10. How day to day interaction with India post will happen in the new scenario?
There will be single point of contact for every big customer to facilitate any issues regarding tracking,
custom clearance etc.

We would like to introduce IBC as a booking centre of India Post for all types of International articles for
our esteemed business customers. Ultimate aim is to provide seamless commercial exports by ensuring
improved and much better facilities so as to facilitate exports and thereby national growth.

For more details please contact :

Assistant Superintendent(ASP) : Business Executive :
Mr.Vipul Mandlesha - 9773213189
Mr.Rajan Buchade - 9869130816
Mr.Jayprakash Shewani - 7974380488
Email id : ibcmumbai99@gmail.com