Overview of the Company: Gamexpress India Private Limited was established on 18 November

2020. The company is classified as a non-govt company and it is registered at the Registrar of
Companies in Bangalore. The company's authorized share capital is Rs. 500,000, while its paid-
up capital is Rs. 50,000. This company performs other computer related activities [e.g.
maintaining websites for other companies/creating multimedia presentations for other
companies].

In today's competitive environment, customer loyalty is based on the ability To continually

deliver quality, value, and satisfaction. Some people prefer to shop in stores, while others
prefer to shop online, while others combine the two.

Online shopping is one of the most popular and widely used methods of purchasing
products. Technology will make it easier and more cost-effective for sellers to reach their
customers.

On the other hand, traditional markets have been a source of commodities for many years.
The benefit of shopping offline is that buyers can inspect and handle products immediately
after making the purchase.

CONCLUSION
Thus i can conclude as Consumers have become more effective and well-organized
in their purchasing behavior as a result of online shopping and analyzing the
quality, price and characteristics of products with offline shopping. The aggregate
findings shows that the respondents had a favorable opinion of online shopping.
The essential characteristics and factors found in the study can be used by online
shopping companies to create their approaches and strategies in building their
brands. Where as Retailers focus more adopting advanced technologies, recruiting
effective store staff.
 SUGGESTIONS
 Acquiring customers by delivering quality services on time.
 Effectively operating websites.
 Retailers should adopt artificial intelligence and technology trends.
 Empower effective store staff.
 Focus more on providing Customer support system.
 Empower effective store staff.
 Focus more on providing Customer support system.