Introduction

Shopping is an action within which a customer finds the procurable product or services. it's the method of
purchasing the items in swap for cash. Nowadays there are two methods available for shopping. These
methods are online and offline shopping. online shopping is one of the foremost and well-liked ways to
purchase product. it's act of purchase product or services over the internet. an offline shopping is a
traditional method of purchasing products and services. its depending on the person in which medium they
want to go for shopping. It’s an era of advanced technology so people want to take the advantage and go
for online shopping. on the other hand, there are some people who don't trust the online shopping. this
document shows the customers awareness towards online and offline shopping and also finds the factors
which increases the shopping of the customers whether its online and offline shopping.