Contents

UNIT 1 CORPORATE CULTURE  p.7   Videos:  1.1 A culture of equal pay   1.3 Building relationships

1.1 Workplace culture 1.2 Employee 1.3 Communication 1.4 Business skills: 1.5 Writing: A Business workshop 1
retention skills: Building Presenting yourself company news blog Keeping the workforce
relationships happy (p.88)

Video: A culture of Reading: Work-life Video: Building Listening: Presenting Model text: A company Listening: Employee
equal pay balance schemes relationships yourself to a new project news blog suggestions for
Vocabulary: Elements of Grammar: Future Functional language: team Functional language: improvements
corporate culture Continuous and Future Building trust Functional language: Structuring a company Reading: Analysing a
Pronunciation: Perfect Simple Task: Choosing a Self-presentation news blog survey
Stress in compound Pronunciation: candidate Task: Presenting Grammar: L Phrases Task: Brainstorm ways to
nouns (p.114) Auxiliary verbs (p.114) yourself to international with be improve staff retention
Project: Company policy Speaking: How do you colleagues Task: Write a blog Writing: A proposal
see yourself in the future? confirming your ideas

Review p.104

UNIT 2 TRAINING AND DEVELOPMENT  p.17   Videos:  2.1 Types of training   2.3 Team communication

2.1 Learning on the 2.2 Human resource 2.3 Communication 2.4 Business skills: 2.5 Writing: A training Business workshop 2
job strategies skills: Team Facilitating a meeting request Quality service for all
communication (p.90)

Video: Types of Listening: Strategy for Video: Team Listening: Possible Model text: Email with Listening: Regional
training training and development communication changes to learning a request for training HR Directors discussing
Pronunciation: across a whole company Functional language: management Functional language: training issues
Stressing key words in Grammar: Modals in the Exchanging ideas Pronunciation: Requests and reasons Reading: Analysis of
sentences (p.114) passive voice Task: Organising a Linking between words Grammar: L Linking Regional Directors’
Vocabulary: Training and Speaking: Agreeing team-building event (p.114) words for reason and reports
development action points Functional language: purpose Task: Create and present
Project: Induction to a Writing: A memo Facilitating a discussion Task: Write an email an online course
new job outlining action points Task: Facilitating a requesting a course
discussion to come to an
agreement

Review p.105

UNIT 3 FINANCE  p.27   Videos:  3.1 Past crashes and crises   3.3 Managing bad news

3.1 Recessions and 3.2 Catching up with 3.3 Communication 3.4 Business skills: 3.5 Writing: Annual Business workshop 3
depressions rivals skills: Managing bad Telephoning to clarify report summary Investment opportunities
news (p.92)

Video: Past crashes
and crises
Vocabulary: Finance and
economic crises
Project: Research the
history of a bank or
financial institution
Reading: Adidas raises
targets
Grammar: Expressing
certainty and probability;
Position of adverbs and
adverbial phrases
Speaking: Discussing
future changes
Video: Managing bad Listening: A phone Model text: Summary of Listening: Managers’
news conversation to check an annual report meeting and a guide to VC
Functional language: details Functional language: investment
Responding to bad news Pronunciation: Useful phrases for annual Speaking: Describing and
Pronunciation: Strong and weak forms report summaries analysing graphs
The letter ‘t’ (p.115) of that (p.115) Grammar: L Task: Presenting a
Task: Balancing positives Functional language: Articles – a/an, the, company that is worth
with negatives when Asking for clarification no article investing in
giving bad news and paraphrasing Task: Write an annual Writing: A report
Task: Making a call to report summary for explaining your
clarify information in shareholders investment decision
a financial document

Review p.106

UNIT 4 DIGITAL BUSINESS  p.37   Videos:  4.1 A disruptive marketing start-up   4.3 Handling difficult communicators

4.1 Digital disruptors 4.2 Talking technology 4.3 Communication 4.4 Business skills: 4.5 Writing: Short Business workshop 4
skills: Handling difficult Negotiating strategies business proposal Rise of the robots (p.94)
communicators

Video: A disruptive
marketing start-up
Vocabulary: Digital
business and technology
Pronunciation:
Stress in word building
(p.115)
Project: Disruptive
technology
Listening: Product
presentations at a trade
show
Grammar: Zero, first and
second conditionals;
Linkers
Speaking: Trade show
demonstration of an app
Writing: Instructions for
the app
Video: Handling Listening: Positional Model text: Short Reading: Robots in the
difficult communicators and principled business proposal workplace
Functional language: negotiation Functional language: Listening: Incidents
Keeping a meeting on Pronunciation: Useful phrases for with robots at an
track Stress in phrases business proposals exhibition
Task: Managing a difficult (p.115) Grammar: L Noun Task: Analyse feedback
meeting successfully Functional language: phrases to replace verb statistics and discuss
Reaching agreement in phrases future improvements
a negotiation Task: Write a short Writing: A report
Task: Negotiating an proposal analysing feedback and
agreement at work giving recommendations

Review p.107

F02 Bus Part CB B2 GLB 91225.indd 2 09/07/2018 16:08

 UNIT 5 PERFORMANCE  p.47   Videos:  5.1 The cyber manager   5.3 Managing challenging feedback

5.1 Performance 5.2 A culture of 5.3 Communication 5.4 Business skills: 5.5 Writing: Business workshop 5
and rewards rewards skills: Managing Reviewing projects Performance review Changing expectations
challenging feedback summary (p.96)

Video: The cyber Reading: How to develop
manager a rewarding culture
Vocabulary: Rewarding Grammar: Linking words
performance and concessive clauses
Project: Moving up in the Pronunciation:
company Intonation and linking
words (p.116)
Speaking: Concessions
and compromises in your
own life
Video: Managing Listening: A project Model text: Performance Listening: A meeting
challenging feedback review meeting review summary to find new ways of
Functional language: Functional language: Functional language: rewarding performance
Responding to Leading and participating Positive comments and Task: Negotiating for
challenging feedback in review meetings constructive criticism change in rewards/
Pronunciation: Task: A performance Grammar: L Phrasal benefits
Intonation when development workshop verbs Speaking: How the
handling challenging negotiations went
Task: Write a performance
feedback (p.116)
review summary
Task: Responding to
feedback

Review p.108

UNIT 6 ETHICS  p.57   Videos:  6.1 Ethics in the fashion industry   6.3 Transparency in business

6.1 Ethical choices 6.2 The triple bottom 6.3 Communication 6.4 Business skills: 6.5 Writing: Company Business workshop 6
line skills: Transparency in Sales and selling newsletter AFhomes, Tanzania (p.98)
business

Video: Ethics in the
fashion industry
Vocabulary: Business
ethics
Project: Survey – How
ethical are your clothes?
Listening: The triple Video: Transparency in Listening: A local Model text: Company Reading: Articles on the
bottom line business networking event newsletter ethics of AFhomes
Grammar: Third Functional language: Functional language: Functional language: Listening: A radio
conditional Voicing and responding to Selling a product or Recent news, current investigative programme
Pronunciation: concerns service news and future plans Task: An action plan
Contractions and weak Task: Voicing and Task: Promoting a product Grammar: L Linking to maintain ethical
forms in third conditionals responding to concerns or service words for causes and results reputation
(p.116) with a colleague Pronunciation:
Speaking: Discuss an Chunking, pausing and
organisation’s ethical stress when reading aloud
performance (p.116)
Task: Write a newsletter

Review p.109

UNIT 7 TIME MANAGEMENT  p.67   Videos:  7.1 Time management   7.3 Dealing with matters of urgency

7.1 Managing time 7.2 Smart work 7.3 Communication 7.4 Business skills: 7.5 Writing: An email Business workshop 7
skills: Dealing with Difficult negotiations giving reasons Planning for a trade fair
urgency (p.100)

Video: Time Reading: Cutting
management overtime in Japan
Vocabulary: Managing Grammar: Adverbials and
time time expressions
Project: The working from Pronunciation:
home debate Stress in adverbials and
time expressions (p.117)
Speaking: Are you good
at managing time?
Video: Dealing with Listening: A difficult
matters of urgency meeting
Functional language: Functional language:
Discussing priorities Dealing with difficulties in
Task: Following up on negotiations
emails Pronunciation:
Intonation when
negotiating (p.117)
Task: Dealing with
difficult people at work
Model text: An email
giving reasons
Functional language:
Problem, reasons and
required action
Grammar: L
Prepositions of time
Task: Write an email
giving reasons
Listening: Details of an
upcoming trade fair
Task: Create a plan to
exhibit at a trade fair
Writing: A summary of
successful participation in
a trade fair

Review p.110

UNIT 8 CHANGE   p.77   Videos:  8.1 Brompton Bikes   8.3 Discussing future options

8.1 Change at 8.2 Managing change 8.3 Communication 8.4 Business skills: 8.5 Writing: Press Business workshop 8
Brompton Bikes skills: Coaching and Brainstorming release Chillhot Sauces, Malaysia
mentoring (p.102)

Video: Brompton Bikes Listening: Difficult Video: Discussing Listening: A Model text: A press Reading: A change at
Vocabulary: Change decisions and changes future options brainstorming meeting release Michelin
management Grammar: Reported Functional language: Pronunciation: Functional language: Reading and listening:
Project: Adaptability quiz speech and reporting verbs Coaching and mentoring Voice range (p.117) Useful phrases for a press Rumours about a
Pronunciation: Task: The GROW model Functional language: release company
/s/, /z/, /ʃ/, /tʃ/ and /dʒ/ Leading a brainstorming Grammar: L Passive Task: Putting a stop to
(p.117) session voice with reporting verbs rumours
Speaking and writing: Task: Brainstorming in Task: Write a press release
Telling and reporting a small groups
story

Review p.111

Pronunciation p.112 Grammar reference p.118 Additional material p.126 Videoscripts p.137 Audioscripts p.144 Glossary p.154

F02 Bus Part CB B2 GLB 91225.indd 3 09/07/2018 16:08