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Discriminant validity was revealed as the values of the square root of AVE on the diagonal in
Table 4.13 were greater than the inter-factor correlation values which are off-diagonal. As
presented by Fornell & Larcker (1981) a discriminant validity is evidenced when the square root
4.3.5.3 Reliability
Reliability of the measure was confirmed by assessing the values of Composite Reliability (CR).
Internal consistency was revealed since all the Composite Reliability values were > 0.7. Ilyas et
al. (2017) used 0.70 value of composite reliability as a lower limit for showing the presence of
reliability. Bagozzi & Yi (1988) indicated that values form 0.60 are desirable to indicate