WaxJet Installation Guide

Industrial grade 3D printer 工业级3D打印机
SZ07-CN/EN-A03 WaxJet® 400/410
Installation Guide
安装指南
Note: Please read this User Guide carefully before operating the product.Please keep this Guide properly for future reference.
注意：使用本产品时，请您先仔细阅读本产品使用说明书，再正确操作。请妥善保管本手册，以便日后查阅。
This guide is only applicable to FLASHFORGE WaxJet® 400/410 3D printer

本手册仅适用于闪铸科技 WaxJet® 400/410 3D打印机
Content
Preface ----------------------------------------------------- 02 Chapter 4 Printer debugging ---------------- 11
Safety Instruction ---------------------------------------- 03 X_Tools connection -------------------------------------- 11

Overviews -------------------------------------------------- 04 Motion test ------------------------------------------------ 11
DAY 1 -------------------------------------------------------- 04 Check to see if the RFID tags are able to be -------- 12
DAY 2 -------------------------------------------------------- 04 activated successfully
Check the heating condition of the printer --------- 12
Chapter 1 WaxJet 400/410 Unboxing --- 05 Check the vacuum of the printer ---------------------- 12
Check the package -------------------------------------- 05 Check the LOM of the printer -------------------------- 13
Move the 3D printer to its unboxing site ----------- 05 Systems leveling ----------------------------------------- 13
Unboxing -------------------------------------------------- 05 Print the first model ------------------------------------- 13
Set the board for a ramp ------------------------------- 05
Remove the fixing ties and waterproof bag ------- 06 Chapter 5 Calibrations --------------------------- 14
of the machine WaxJet410 Printhead Alignment ---------------------- 14

Push the machine down from the base ------------- 06 WaxJet400 Printhead Alignment ---------------------- 28
Storage of package materials ------------------------- 06 Bar test ------------------------------------------------------ 52
Pull the machine to the installation site ------------ 07
Chapter 6 Troubleshooting -------------------- 55
Chapter 2 Accessories and Toolit --------- 07 Troubleshooting Map for Comprehensive --------- 55
Problems
Chapter 3 Installation ----------------------------- 08 Troubleshooting Map for material delivery -------- 57
Fixing the machine ------------------------- 08 anomalies
Remove the fixing ties of HMS ------------------------- 08 Troubleshooting Map for Missing jet ----------------- 58
Remove the fixing ties of BPM ------------------------ 08 Troubleshooting Map for gas path issues ---------- 59
Remove the support parts of the machine --------- 08 Main Board & Brushless motor driver board ------- 60
Unload the fixing parts of the MDM ------------------ 08 WaxJet410 Air control board -------------------------- 61
Initial inspection for a short circuit ------------------- 09 WaxJet400 Air control board -------------------------- 62
Power supply wiring ------------------------------------ 09 WaxJet410 Printhead power supply board --------- 63
Terminal connection ------------------------------------- 09 WaxJet400 Printhead power supply board --------- 64
Power on the printer ------------------------------------- 09 WaxJet410 MDM Board ---------------------------------- 65
Installation of materials -------------------------------- 10 WaxJet400 MDM Board ---------------------------------- 66
Help and Support ------------------------------------ 67
01
Preface
This guide provides users with procedures and methods for installation of the WaxJet® 400/410 at their sites. Only after-sales
engineers or partners certified by Flashforge are allowed to install the machine.
Preparations before installation：
The personnel for installation have to pass the Flashforge training.

The WaxJet® 400/410 has been fully prepared at the user-designated site.
Everything for installation has been fully prepared by the user in advance according to Facility Requirements Guide, including the
site, power supply, network, material placementetc.
The user is required to prepare a workstation in advance according to the following configuration. The workstation is mainly used
to install the slicing software and manage theprinter.
Note: for better performance, it is recommended to adopt the recommended configuration or a higher version of the
recommended configuration.
System Requirements：
Minimum standards Recommendation

Operation system
-Windows 10 Home（64 bits） -Windows 10 Pro（64 bit）
-Multi-core processor: 6 cores 12 threads or above

CPU -Hyper-threading and frequency conversion
Intel 4 i5 or above or AMD Ruilong R3 above
technology are allowed,with the best conversion
frequency above 4GHz
RAM -16GB dual-channel -32GB dual-channel or above
-SATA SSD 250G

Hard Disk -M.2 NVME SSD 500G or above
-60 GB free space for cache
-NVIDIA or AMD GPU discredit graphic with 2GB or

-Support OpenGL 2.1 & GLSL 1.20 graphics
GPU more memories
-Screen Resolution 1280x960
-Screen resolution 1920x1080 or higher
-Internet Explorer 11 or higher versions

-Microsoft .NET Framework 4.5（Installed with
Others applications） -Google Chrome or Microsoft Edge Chromium
-3-key wheel mouse
-keyboard
I/O -100M Ethernet or 300M wireless -1000M Ethernet or Wifi6 wireless
Network Interface：
An Ethernet connection is required for the WaxJet® 400/410 printer to transfer printing tasks from the workstation to the printer.
The RJ45 Ethernet network connection must be installed, tested and operated at the receipt location for each printer to come. DHCP or
an assigned static IP address is also allowed. The DHCP server can automatically generate the IP address; or, the network administra-
tor can assign a permanent IP address to each printer that is to be connected to the network. Please record the manually assigned IP
address in the Preliminary Preparation List for 3D Printer System.
02
Safety Instruction：
Safety symbols and definitions
Hot surface danger：

There is a hot surface around this sign or behind
the access port. Avoid touch. Hot surfaces can Keep fingers away from sharp objects：
cause burns or fire. Make the surface cool down Putting your fingers in front of sharp objects may
before touching. The access port is for mainte- cause serious injury.
nance only, It can be opened only certified
service personnel or well-trained maintenan-
cepersonnel.
Wear gloves： Wear glasses：

Please wear suitable gloves as needed. Wear In the case of possible leakage or splashing of
heat-resistant gloves when contacting hot part materials, protective glasses with side
surfaces to avoid burns. shields should be worn to protect the eyes.
Risk of electric shock：

Hand involvement warning：
There will be high voltage near this sign or
There is a danger of gears or moving parts near
behind the access port. High Voltage Association
this sign or behind the access port. The access
causes severe burns or death, or fire. The access
port is for maintenance only, It can be opened
port is for maintenance only, It can be opened
only certified service personnel or well-trained
only certified service personnel or well-trained
maintenance personnel.
maintenance personnel.
03
Overviews
DAY 1 WHAT TO EXPECT： DAY 2 WHAT TO EXPECT：
Unboxing, inspection and placement of the printer; Train the user to take the model and post-process the
Download and install the waxjetprint software; model after finishing the printing of the first model;
Introduce and Demo-410/400nstrate the operation of the Assist the user to prepare for printing of the second
printer; model。
Test for installation;
Train the user to use waxjetprint software;
Assist the user to prepare for the first model data; Important points the installer should cover on
the second day：
Important points the installer should cover on Watch the user taking the model;
the first day： Make sure that users are correctly handling the model;
Watch the user post-processing the model and explain why
Introduce the main functions and key components of the necessity of post-process;
WaxJet® 400/410 to the user; Introduce the maintenance plan of the printer。
Describe how to check and clean the printer before
printing;
Teach the user to use the waxjetprint software; Note: Make sure to let the user feel it easy to operate
Introduce the methods to deal with filaments and wastes; the 3D printer. During introduction, tell the user how
Help the user master the methods of checking and cleaning to use the printer and why to use the printer in this
the printer after each printing。 way. At the end of the installation training, the user is
supposed to be familiar with all the operation of the
printer during use.
Always keep in mind the tasks that the user is
required to finish during the installation training in
these days. You shall stop and review when encoun-
tering key points. Times for meals and breaks shall be
set up in the training plan.
Encourage the user to ask more questions. You can
interrupt and ask your own questions at any time
during the training. If you don't know the answer to
the question, just feel free to give feedback to the
company。
04
Chapter 1 WaxJet® 400/410 Unboxing
1. Check the package
Check whether there is any breakage on the packing box. If any breakage has been found, please do not sign for it and unpack, and
please assess the breakage with Flashforge.
Requirements Metric Imperial

Packing Size 1530*900*1837mm 60.2 * 35.4 * 72.3 inches
Packing Weight 630kg 1388 pounds
Unpacking Size 1352*775*1600mm 53.2* 30.5*63 inches
Unpacking Weigh 480kg 1058 pounds
Ground Levelness 2.5cm/12m 1 inch / 3 feet
2. Move the 3D printer to its unboxing site
① Move the forklift to the side of the wooden box and insert it
into the base of the wooden box (as shown in the figure).
② Push the forklift forward until the forklift completely enters
the base.
③ Raise the wooden box and move it to the unboxing site.
Site requirements: A forklift is required to convey the 3D

printer in the transit truck. Please provide an available forklift
for Flashforge Customer Support Engineers (CSE) or distribu-
tors during installation. The unboxing ramp can be set as the
figure shows below. Please put the disassembled container
board in a convenient place for convenient transportation of
the printer in the future. Based on the size of the package box,
there must be at least 5.54 meters of space for pallets, ramps 4. Set the board for a ramp
and the printer; and the unboxing area is about 2.12 × 5.54
meters. Put the board of the package box on the side of the machine
bottom plate with the slope side downward and connecting
with the bottom plate to pave the way for the machine being
pushed down from the bottom plate.。
3. Unboxing
Find the prying device at the bottom of the outer box; then use
it to pry off all the buckles on the wooden box; remove the
wooden cover and put it aside.
Tools required: 1 prying device (attached with the machine).
05
5. Remove the fixing ties and waterproof bag of 7. Storage of package materials
the machine
Put the left and right side boards on the base. Then put the
Cut the fixing ties of the machine with the wire cutter; remove cover on the side boards. Finally, put the reinforcing rib of the
the packaging film and the wrapping film of the machine. ramp upward on the top. Put all attached materials such as
Rotate the four fixed feet under the machine anticlockwise metal clips, stop plates and removal tools on the ramp. Insert
with the 27mm wrench to raise the fixed feet toits highest the forklift into the base and transport them all to the appro-
point and make sure that the four bottom wheels can rotate priate storage location.
freely.
Tools required: 1 pic wire cutter. 1pic 27mm wrench. Note: please keep well the wooden box, foam, base
and other hardwares for convenient transportation in
the future. The design of the wooden box make it
easier for quick and easy packaging and unboxing.
Please contact Flashforge Customer Support for
package .
6. Push the machine down from the base

During the pushing down, please make sure that the ramp
and the base board are firmly connected with no slide.
Meanwhile, make sure that the four wheels of the machine are
kept in the two wooden tracks on the ramp.
Note: four or more people are recommended to slowly

push the machine down from the tray.
06
8. Pull the machine to the installation site
It is suggested to reserve at least 30cm free space on the back and both sides of the printer to ensure air circulation, and 40cm free
space shall be reserved in front of the printer to open the MDM. It is also recommended to free up 91cm space in front of orbehind the
printer for maintenance.
Note: do not place the machine near the window to avoid direct sunlight!
Chapter 2 Accessories and Toolit

Open the accessory box to check whether the accessories are intact and in good condition. Accessories and material shall be stored in
a convenient place.
Items Specification Number

Build plate Piece 2
Power supply Piece 1
Part material Piece 2
Support material Piece 2
Rubber gloves Set 1
Network cable Piece 1
Dust-free cloth Set 1
hexwrenches Set 1
USB Disk Piece 1
Scraper Piece 1
After-sales service card Piece 1
Instruction Piece 1
07
Chapter 3 Installation
1. Fixing the machine 3. Remove the fixing ties of BPM
Push the machine to the installation site; then use a 27mm Open the front door of the machine;then remove the fixing ties
wrench to rotate the fixed feet at the bottom of the machine of BPM with the wire cutter.
clockwise to make it drop to the ground; please make sure Tools required: 1pic wire cutter、1 set allen wrench.
that the machine stands well and is stable enough.
2. Remove the fixing ties of HMS
Open the side door and front door of the machine; then
remove the fixing ties of HMS with the wire cutter.
Tools required: 1 pic wire cutter and 1 set allen wrench.
4. Remove the support parts of the machine
Remove the dust-free cloth and foam pad underneath the

printheads.
5. Unload the fixing parts of the MDM

Open the back cover of the machine to unload the fixing parts
that lock the MDM with the hexwrenches.
08
② Loosen the terminal screws with a screwdriver; insert the
power wire into the terminal and tighten it.
Tools required: 1 multimeter、1 Philips screwdriver.
6. Initial inspection for a short circuit
The multimeter is set in the resistance grade and please check

and measure the value via multimeter pen through touching
the L & N port of the power input line. 8. Terminal connection
Normally, the value is 0.L.
Input A = phase line of power cord
Tools required: 1 multimeter、1 Philips screwdriver.
Input X = neutral line of power cord
GND = GND of power cord
Output A = L Line of device
Output X = N Line of device
GND = GND of device
Input Output
7. Power supply wiring
① Open the cover of the power supply terminal.

9. Power on the printer
① Plug into a 25A socket.
09
② Turn on the switch of the power supply and wait for the If the material bottle is empty, or you need to change a new
voltmeter to display the value 220V. material bottle, please follow the following steps:
① Get a new material box and ensure the material type is the
same with the old one.
ON
OFF
③ Turn on the power switch of the machine in sequence. Note: The The MDM drawer is a push/push mechanism.
Push to open door , and then push to lock door.
② Push the door inward to open.

1 2 3 ③ Pull the drawer out.
Note: The procedure for installing the support material

bottle is the same as the procedure for installing the
part material bottle. It is important to ensure that hear
the sound from the material cartridge is stuck in the
position, that the material box is filled with material
and keeps open, otherwise the material in the material
bottle will not flow properly from the material bottle
④ After the printer is powered on, it takes about one minute
into the Valvetank.
for the UI to display; when the Flashforge icon appears in
about one minute, the status of the printer will display in the ④ Pull up and release the wrench while carrying the material
screen. bottle handle and insert the material bottle into the ink
groove.
⑤ Insert the material bottle down until you hear the sound of
getting stuck in place, release the release wrench.
⑥ Turn the bottle cap anti-clockwise until its half to keep the
bottle open.
⑦ Push the door inwards to close the MDM drawer.

⑧ Check the amount of materials in the interface and ensure
the material bottles are ready in the materials chamber.
⑤ When the printer is powered on, the machine will perform
X-axis homing test. Note: If there is a note in the interface that the material
bottle is empty but it is the wrong note,please contact
10. Installation of materials the a certified reseller partner or FlashForge Customer
Support. It is recommended that contact a certified
Note: Please check the material type before material
reseller partner first.
installation.
Note: Installed material will be warming up , it takes
Note: It is necessary to preheat before opening the
four hours to meet the work requirement.
material chamber and material installation.
10
Chapter 4 Printer debugging
1. X_Tools connection 2. Motion test
① Make sure the computer and printer are on the same ① X-Axis motion test
network； Click【Control】>【Motion】
② Turn on the X_Tools software； Click 1 【X-Axis home】
③ Click the【Connect】in the upper left corner on the screen; Set 2 【35000】, then click 3【 Move】
④ Fill in the IP address of the printer; Note that if the X-Axis movement works normal.
⑤ Click the【Connect】.
② Y-Axis motion test
Click【Control】>【Motion】
Click 【Y-Axis home】
Not in the same network segment, cannot connect Set Y:【10000】, then click 【Move】
Note that if the Y-Axis movement works normal.
Router ③ Z-Axis motion test

Click【Control】>【Motion】
Click 【Z-Axis home】
Set Z:【10000】, then click 【Move】
Router Router
Note that if the Z-Axis movement works normal.
Note: Please make sure all the protection are

removed , or do the motion test will destroy the
PC Printer
system.
In the same network segment, can connect
Router
PC Printer
2 3
11
3. Check to see if the RFID tags are able to 4. Check the heating condition of the printer
be activated successfully Click 【Temp】to turn on the Temp window,
Check the current value against the set value After a period of
Click the【Material】to look up the material Info;
heating,
Open the MDM drawer,hold on ten seconds and close the
the current value willequal the set value.
drawer;
Check if the material Info is all right . Note: the set values vary under three different condi-
tions (Preheat/Warming/Printing)
5. Check the vacuum of the printer
Click【Status】>【Pressure】to check the current value and the

set value.
In general, two values are equal. During printhead mainte-
nance or material delivery, the vacuum may change for a short
time.
12
6. Check the LOM of the printer 9. Print the first model
Please find the 【Demo-410/400】file in the USB disk ,and add

Click【Status】>【MDM】to check the current value against
it into the queue.
the set value.
After printing, please check the model to see if some parts are
In general, the current value fluctuates around the set value.
missing, warping, and in fine surface.
During printing when the current value is lower than the set
When the support is removed, there shall be no residual
value, it will deliver the material to printhead.
support on the surface and Model details cleaning without
damage.
Note: Please refer to User Guide chapter 7 after-process-

ing guide for support removal.
7. Systems leveling
Tools required: One 0.01-0.15mm/m high-precision level. One

HDMI/USB 3000 electronic microscope. One box of 20x20 x
0.17mm glass A. One box of 25.4x76.2x1.2mm glass B.
Print the 【diban-410/400】to 120 layers to check if the

surface of the model is flat. If not, continue printing and verify
repeatedly until the surface is flat.
Note: Please find the【diban-410/400】file in the USB

disk and add it into the queue.
Verification:
Note: if the effect of demo models are not well , please
① Pause printing to randomly select 9 squares on the platform
refer to the WaxJet410/WaxJet400 Printhead alignment
make a mark on each of them. Continue printing; if all the
and bar test .
marks are missing during printing, the plane standard has
been met, and if the tokens still exist, continue printing until
they are missing.
② When the model surface is flat, please adjust the fixed feet
via the 0.01-0.15mm/m high-precision level according to the
diagram (X and Y directions in centre) to make the bubbles in
X and Y directions be in the center.
13
Chapter 5 Calibrations
5.1 WaxJet410 Printhead Alignment

Tools required: One 0.01-0.15mm/m high-precision level. One HDMI/USB 3000 electron microscope. One box of 20x20 x 0.17mm glass
A. One box of 25.4x76.2x1.2mm glass B.
Alignment flow chart：
Flow chart Effect Parameter
Tools prepared
Angle
Screw micrometer
adjustment
Gap alignment
between 2nd Offset of forward PH2
and 3rd lanes
Gap alignment
between 1st Offset of forward PH1
and 2nd lanes
3rd lanes a round Offset of reverse PH3

trip alignment
2nd lanes a
Offset of reverse PH2
round trip
alignment
1st lanes a round Offset of reverse PH1

trip alignment
completed completed
14
Printhead angle adjustment
1. Print the 【diban-410】; pause printing when purple 2. Turn on X_Tools software and connect the printer
material and flat model surface appears. Click【Control】>【Motion control】,
Set the X speed to 【1800】,
Note: Please find the 【diban-410】file in the USB disk Planarizer speed to 【0】,
and add it into the queue. And Rear fan、Inlet fan、Outlet fan to 【0】.
Note：When the systems levelling finished , please set

the X speed to 【500】.
15
① Test bar printing process：
After Y-Axis homing and move Y-Axis position to
【76282】;
Define the the Z-Axis position of the printer paused as C
“z” , please move the Z-Axis position to 【z+1400】;
Place a glass B on the surface of model remarked by red
contangle ;
Click A Load forward > Set the offset of Printhead 2 to
Printhead 1 > B Part point test > C 1Pass.
Place
16
View the test points situation by HDMI/USB 3000 electron Adjustment:：
microscope. If test bars are not evenly distributed in the Y-axis, the
installation angle of printhead needs to be adjusted；
Loose the fixed screw 1 and 2 ,And to adjust the angle
of printhead by a screw micrometer；
After tightening the screws, follow the Test bar printing
process and repeat the verification of test points alignment
until the Test bar standard are met.
Test bar standard : Bars are evenly distributed in the Y-axis.
Not evently distributed
Evently distributed
Y-axis
17
② Test points printing process:
Please move the Z-axis to 【z+300】;
Place a glass A on the model surface (marked by red
square in the following picture); C
Printhead 1 > B Part point test > C 1Pass > D Support
point test > C 1Pass in sequence.
D B
Place
18
View the test points situation by HDMI/USB 3000 electron Adjustment:
microscope. If a straight line between two points cannot be formed
along the x direction, please adjust the printhead；
Loose the fixing screw 1 and 2 to adjust the angle of
printhead via a screw micrometer；
Tighten the screws and follow the Test points printing
process,repeat the verification of test points alignment until
the Test points standard are met.
Test points standard : The two points are in a straight line

along the X-axis direction.
Not in a straight line

X-axis
In a straight line
19
Gap alignment between the second and third lanes
Test points printing process：
Move Y-Asix position to【149330】 after Y-axis homing;
square in the following picture); C
Click A Load forward , then set the offset of Printhead 3 to
Printhead 1;
Click B Part point test > C 1Pass in sequence；
move Y-Asix position to 【76282】;
Printhead 1;
Click B Part point test > C 1Pass in sequence.
Note: Please backup the data files before adjusting the

offsets.
Note: The current offset can be checked in the 【Con-

fig】>【System】.
B
View the test points situation by HDMI/USB 3000 electron

microscope.
Place
Test points standard : The two kinds of points line up in the
Y-axis.
No line up
Line up
Y-axis
20
Adjustment：
If the two kinds of points are not line up , then follow the Test points printing process , modify the 【Offset of forward PH 2】 and
repeat the verification of test points alignment until the Test points standard are met.
Open the 【Config】>【System】 and save the lasted data of Offset of forward PH2.
Gap alignment between the first and second lanes

After Y-Axis homing and move Y-Asix position to【76282】;
Place a glass A on the surface of model remarked by red
contangle;
Printhead 1;
Click B Part point test > C 1Pass in sequence；
Move Y-Asix position to 【4647】;
Click A Load forward > B Part point test > C 1Pass in Place
sequence。

offsets.

21
Adjustment：
If the two points are not line up , then follow the Test points
printing process , modify the 【Offset of forward PH 1】 and
repeat the verification of test points alignment until the Test
C points standard are met.
Open the 【Config】>【System】 and save the lasted data of
Offset of forward PH1.

microscope：
Test points standard : The two kinds of points line up in the

Y-axis.
No line up
Line up
Y-axis
22
A round trip alignment for printhead in the third lane
Move Y-axis position to 【149330】;
contangle;
Printhead 1;
Click B Part point test；
Click C Load reverse, then set the offset of Printhead 3 to
Printhead 1;
Click B Part point test , as shown in the figure below.
B

offsets.

fig】>【System】. A C
Please keep an eye on the test points via HDMI/USB 3000

electronic microscope：
Place
Test points standard : More than 75% of the droplet area

overlap.
No Coincide
Coincide
23
Adjustment：
If the two points are not overlap , then follow the Test points printing process , modify the 【Offset of reverse PH 3】 and repeat the
verification of test points alignment until the Test points standard are met.
Open the 【Config】>【System】 and save the lasted data of Offset of reverse PH3.
A round trip alignment for printhead in the second lane

Test points printing process:
contangle;
Printhead 1;
Click B Part point test；
Click C Load forward, then set the offset of Printhead 2 to
Printhead 1; Place
Click B Part point test , as shown in the figure below.

offsets.
Note: The offset being used can be queried in the

【Config】>【System】.
24
Adjustment：
If the two kinds of points are not overlap , then follow the Test
points printing process , modify the 【Offset of reverse PH 2】
and repeat the verification of test points alignment until the
Test points standard are met.
Offset of reverse PH2.
A C

microscope.：

overlap.
No Coincide
Coincide
25
A round trip alignment for printhead in the first lane
contangle；
Click A Load forward > B Part point test；
Click C Load forward > B Part point test, as shown in the
figure below.

offsets.
B

A C

microscope：

overlap.
Place
No Coincide
Coincide
26
Adjustment：
If the two points are not overlap , then follow the Test points
printing process , modify the 【Offset of reverse PH 1】 and
repeat the verification of test points alignment until the Test
points standard are met.
27
5.2 WaxJet400 Printhead Alignment
Toolsrequired: One 0.01‐0.15mm/m high‐precision level. One HDMI/USB3000 electron microscope. One box of 20x20x0.17mm glassA.
One box of 25.4x76.2x1.2mm glassB.
Printhead Position：
d
1 3
c 2
1 1#Printhead a screw micrometer (angle)

2 2#Printhead b screw micrometer (angle)
3 3#Printhead c screw micrometer (displacement)
d screw micrometer (displacement)
e screw micrometer (angle)
28
Tools prepared
3#Printhead
angle a screw micrometer (angle)
adjustment
Gap alignment
between 2nd c screw micrometer (displacement)
and 3rd lanes
2#Printhead
angle b screw micrometer (angle)
adjustment
Gap alignment
between 1st d screw micrometer (displacement)
and 2nd lanes
1#Printhead
angle e screw micrometer (angle)
adjustment
forward
alignment
between 2nd Offset of forward PH2
and 3rd lanes
forward
alignment
Offset of forward PH1
between 1st
and 2nd lanes
3rd lanes a round Offset of reverse PH3

trip alignment
29
2nd lane
Offset of reverse PH2
a round trip
alignment
1st lane a round Offset of reverse PH1

trip alignment
completed completed
30
3#Printhead angle adjustment
1. Print the 【diban-400】; pause printing when purple 2. Turn on X_Tools software and connect the printer
material and flat model surface appears. Click【Control】>【Motion control】,
Set the X speed to 【1800】,
Note: Please find the 【diban-400】file in the USB disk Planarizer speed to 【0】,
and add it into the queue. And Rear fan、Inlet fan、Outlet fan to 【0】.
Note：When the printhead alignment finished , please

set the X speed to 【500】.
31
Define the the Z-Axis position of the printer paused as
“z” , please move the Z-Axis position to 【z+300】;
Place a glass A on the model surface (marked by red C
square in the following picture) ;
Click Load forward A > Part point test B > 1Pass C >
Support point test D > 1Pass C in sequence.
Place
D B
32
View the test points situation by HDMI/USB 3000 electron Adjustment:
microscope. If a straight line between two points cannot be formed
along the x direction, please adjust the 3# printhead；
printhead via a screw micrometer(angle)；
follow the Test points printing process,repeat the verifica-
tion of test points alignment until the Test points standard
are met；
Tighten the screws after the adjustment completed.
Test points standard : The two points are in a straight line

along the X-axis direction.

X-axis
In a straight line
33
Gap alignment between 2nd and 3rd lanes
square in the following picture);
Click Load forward A >Part point test B > 1Pass in C
sequence C ；
Place
34
View the test points situation by HDMI/USB 3000 electron Test points standard : The two adjacent points line up in the
microscope. x-axis.

X-axis
3#PH
2#PH
In a straight line
3#PH
2#PH
Adjustment:
If the two adjacent points not line up in the x-axis. please
adjust the 2# printhead；
Loose the fixing screw 1 and 2 to adjust the position of
printhead via c screw micrometer (displacement)；
follow the Test points printing process, repeat the verifica-
are met；
2
c
1
1
35
Click Load forward A >Part point test B > 1Pass C > C
Support point test D > 1Pass in sequence C .
Place
D B
36
View the test points situation by HDMI/USB 3000 electron Test points standard : The two points are in a straight line
microscope. along the X-axis direction.

X-axis
In a straight line
Adjustment:
If a straight line between two points cannot be formed
along the x direction, please adjust the 2#printhead；
printhead via b screw micrometer (angle)；
are met；
1
1
b
37
Gap alignment between 1st and 2nd lanes
sequence C ；
Place
38
View the test points situation by HDMI/USB 3000 electron Test points standard : The two adjacent points line up in the
microscope. x-axis.

X-axis
3#PH
2#PH
In a straight line
3#PH
2#PH
Adjustment:
If the two adjacent points not line up in the x-axis. please
adjust the 2# printhead；
Loose the fixing screw 1 and 2 to adjust the position of
printhead via d screw micrometer (displacement)；
are met；
2
d
39
Click Load forward A >Part point test B > 1Pass C > C
Support point test D > 1Pass in sequence C .
Place
D B
40
View the test points situation by HDMI/USB 3000 electron Test points standard : The two points are in a straight line
microscope. along the X-axis direction.

X-axis
In a straight line
Adjustment:
If a straight line between two points cannot be formed
along the x direction, please adjust the 2#printhead；
printhead via e screw micrometer (angle)；
are met；
2
1
41
Forward alignment between 2nd and 3rd lanes
sequence C ；

offsets.

Place
42
View the test points situation by HDMI/USB 3000 electron Test points standard : The two kinds of points line up in the
microscope. Y-axis.
No line up
3#PH
a b
c d
2#PH
Line up
a / b b / d 3#PH
2#PH
Y-axis
Adjustment：
If the two kinds of points are not line up , then follow the Test
points printing process , modify the 【Offset of forward PH 2】
43
Forward alignment between 1st and 2nd lanes
sequence C ；

offsets.

Place
44
View the test points situation by HDMI/USB 3000 electron Test points standard : The two kinds of points line up in the
microscope. Y-axis.
No line up
2#PH
a b
c d
1#PH
Line up
a / b b / d 2#PH
1#PH
Y-axis
Adjustment：
If the two kinds of points are not line up , then follow the Test
points printing process , modify the 【Offset of forward PH 1】
45
A round trip alignment for printhead in the third lane
contangle;
Click Load forward A , Click Part point test B ；Click Load
reverse C , Click Part point test B , as shown in the figure
below.

offsets.
Note: The current offset can be checked in the 【Con- B

A C
Place View the test points situation by HDMI/USB 3000 electron

microscope.
46
Test points standard : More than 75% of the droplet area Adjustment：
overlap. If the two points are not overlap , then follow the Test points
No Coincide repeat the verification of test points alignment until the Test
Coincide
47
A round trip alignment for printhead in the second lane
contangle;
below.

offsets.

A C

microscope.
Place
48
Coincide
49
A round trip alignment for printhead in the first lane
contangle;
below.

offsets.

A C

microscope.
Place
50
Coincide
51
5.3 Bar test
Part bar test Bar standard : The lines are well-distributed and continuous
without two consecutive nozzles missing or titled.
Tools required: product specification 25.4x76.2mm, 1 box of The total number of missing and tilted nozzles shall be no
glass with 1-1.2mm thickness . more than 15.
WaxJet410
Make sure the build plate is clean;

Turn on【Control】>【Motion control】;
Click 【X-Axis home】、【Y-Axis home】、【Z-Axis home】
in sequence;
Move Y-Axis to 【76282】;
Turn on【Config】>【System】and record the 【Z-Axis start Note: Support bar test follows the same method as the
printing position】Value A; part bar test ！
Move Z-Axis to 【A+1500】;
The glass is placed in the center of the middle lane and
parallels to the Y-Axis; WaxJet400
Printhead 1 > B Part bar test > C 1Pass ; Make sure the build plate is clean;
Confirm whether the printhead is in normal according to Turn on【Control】>【Motion control】;
the standard . Click 【X-Axis home】、【Y-Axis home】、【Z-Axis home】
in sequence;
Turn on【Config】>【System】and record the 【Z-Axis start
printing position】Value A;
Move Z-Axis to 【A+1500】;
Three glasses are placed in the middle of each lane and
C parallel to the Y-Axis, as the following picture.
glass glass glass
52
Click A Load forward > B Part bar test > C 1Pass ; Incontinuity：
Confirm whether the printhead is in normal according to
the standard . Solution：
1、Adjust the value of fire pulse voltage；
2、Adjust the temperature of printhead.
Missing jet ：
A
Solution：
Follow the printhead maintenance procedure with special
cleaning fluid to drain the clogged nozzles.
Bar standard : The lines are well-distributed and continuous
without two consecutive nozzles missing or titled.The total
number of missing and tilted nozzles shall be no more than
15.
Note: Support bar test follows the same method as the

part bar test ！
53
Inclination： Satellite points：
Solution： Solution：
1、Follow printhead maintenance procedure； 1、Adjust the value of fire pulse voltage；
2、Follow printhead maintenance procedure with special 2、Follow the printhead maintenance procedure.
cleaning fluid to drain the clogged nozzles.
54
Chapter 6 Troubleshooting
Troubleshooting Map for Comprehensive Problems：
Y-Axis
X-axis Move-
Movement in
ment Time-out
Low Precision
Note: the D-value in
Y-axis position record is
not constant. There might
be several larger values.
Please pay attention to the
Check the status Check the overall deviation value
of photoelectric record of Y-axis and take the common
sensors of the position in difference range.
X-axis printing logs
If the difference is less than 20

If the
Check the two Check to see if difference is
sets of Abnormal the umbilical of more than 20
Check the MG Check the Y-axis
magnetic the printhead is
cable joint / MG cable /
scale readings jammed or in
Re-plug Re-plug
on the X-Tools high resistance
interface / Adjust
No effect
Check to see if
Check the
Check the the Y-axis Check distance
motor cable /
distance screw rod is between the
Check to see if
between MG and dirty / losing oil MG and ruler /
the motor is
ruler / Adjust and grease it Adjust
over heated
after cleaning
Check the Y-axis

Measure the
Replace the motor tempera- Replace the
supply voltage
MG cable ture and report MG cable
of motor drive
and head it to R & D if it and head
board
exceeds 80℃
Replace the
drive board
55
Z-axis
problem
Z axis Z-axis left

Z-axis jams
noises and right tilt
Check to see Check to see

Yes Manually level
if the screw if the Check the
the Z-axis /
rod of temperature motor wire
Leveling first
Z-axis anomalies Yes with tempera-
after each test if
motor is occur on the ture anomalies
there is tilt
dirty / Clean two motors
Check to see if
Check to see if
there is
Grease the the anomalies Replace the
firmware
Z-axis screw occurs on the defective
update on the
rod motor cable/- motor
motion control
temperature
board / Update
No
Exchange the
two 5260
Check for tilt drives to see
if there is a
reversal
Check to see
if both Replace the
motor joints drive if there
are firm and is a reversal
secure
Replace it
with 5160
drive board
and try
again
56
Troubleshooting Map for material delivery Anomalies：
Material delivery
Anomalies
Material anomalies in Material anomalies in

printhead printhead
Anomalies in LOM of valvetank Check to see if the cartridge

Check the LOM of
in place / if the RFID
printhead/valvetank on
reading is consistent with
the X-Tools interface
the actual volume
Only the LOM of

Check the temperature of printhead is too low and Pull out the cartridge to see
umbilical/Increase the material delivry if material is completely
temperature properly to test anomalies situation melted
Normal/No effect
Check to see if the pressure Check to see if the pressure

gauge at the back of MDM gauge at the back of MDM
drawer reads in normal drawer reads in normal
Check to see if there is air Check to see if there is air

leakage into the pipe leakage into the pipe
Check to see if the pump Check to see if the pump

works/ Check the pump works/ Check the pump
cable & output voltage at cable & output voltage at
the control port the control port
Still no effect
Check the air-control Check the air-control
solenoid valve at the back of solenoid valve at the back of
MDM drawer / solenoid MDM drawer / solenoid valve
valve inside the valvetank inside the valvetank
Still no effect Still no effect. Report for confirmation
Contact R&D and

Replace the
report the above
valvetank filter
test data
57
Troubleshooting Map for Missing jet ：
Parts of the model

are missing
Check to Wax
Observe the Wipe the
see if there deposi- No wax Printing
Check the shape of the print- Continue
Bar shape is wax tion dripping fails Jammed
Missing Parts status of Print the missing head print-
deposition nozzles
test test bar parts with dust ing/Re-
V-shape beneath issue
bar/point Flaky/Being flaky free cloth printing
the
from a certain layer to check
printheads
Tilt Replace Check to
Printing Printing
Wax the Yes see if the No wax Wax succeeds
purge pipe is deposition dripping fails
jammed
Wax purge pipe and jammed/s
58
test again mooth No jam Increase
Check the Check the Normal
No the
effect None negative negative negative
negative
pressure pressure pressure
No effect/Get- Shut down pressure
Pad the val- of
ting better the device value and
printheads ue/Mea- print-
Nor- Normal for 5 mins printing
with sure heads
Pad mal/Re- and again
solvents
printheads port to R&D printing
again to Abnormal negative pressure
test
Normal
No effect/Get- Abnormal Check the
Cleaning ting better gas path
Check the (refer to
Wax
No Increase printhead
removal Trouble-
effect the ca- shooting
voltage/- Abnormal
ble/Replug Map for
Still tempera-
Gas Path
no effect ture of the No effect
No effect Issues)
printhead
Detect Replace
Report /
the the
Replace the
actuated printhead
printhead No
voltage cable
effect
Troubleshooting Map for Gas Path Issues ：
Gas path faults

of printheads
Wax No response from
dripping printhead purge
Replace the Check to see Check the pump

Check to see
pipe/Check to Yes if the No cable/Measure
if there is
see if the positive the output
wax in the
printhead is pressure voltage while
pipe
overheated pump works working
Secondary air-in pipe No Normal Both in normal
Lower the LOM Larger negative Check to see if Replace the

Check the
of printheads pressure all joints of the pump
negative
anomaly pipe are well
pressure
connected/-
value on the
Check to see if Note: The air
X-Tools
there is air leakage of the pump
Interface
leackage itself shall be
considered when
Smaller negative checking the air
Abnormal No effect
pressure anomaly
leakage. Please
Check to see if have a try to lock
Check the Test the gas plugging the four screws on
Normal
working status reading with happens due the pump
of negative the external to that the pipe
pressure pump pressure meter is bent or
pressed
Abnormal No effect
Note: There might be

Detect the
Check the pump no warning when the
working state of
cable/Measure solenoid valve is
each solenoid
the output damaged, but it can be
valve via the
voltage while judged by weak
[Solenoid valve
working movement (hand
Detection] on
touch), hot valve body
the X-Tools
and abnormal move-
Both in normal interface/Check
ment sound etc. For
if there is
potential defective
Replace the overheated
valve, please adopt
pump solenoid valve
replacement method
for investigation. Abnormal
Check the
solenoid
valve line
and output
voltage logic
No effect
Replace the
valve
59
Main Board & Brushless motor driver board
60
WaxJet410 Air control board ：
61
WaxJet400 Air control board ：
62
WaxJet410 Printhead power supply board
63
WaxJet400 Printhead power supply board
64
WaxJet410 MDM Board
65
WaxJet400 MDM Board
66
Help and support
Note: It is suggested to contact the dealer first when you need help.
If the certified partner cannot provide assistance, you can call the Flashforge customer support hotline. Before calling customer
support for questions, please get the following information in advance:
· WaxJet® 400/410 printer serial number:
The printer serial number is printed on the label on the back of the printer. You can also check the serial number in the user
interface， tap the interface Tools> Printer Information.
S/N: FFGB******
· A brief description of the problem, including accurate error message content.

· The time of the problem occurred. For example, when starting or ending printing and submitting a job, or when restoring the
state before shutdown, etc.
Customer Support Hotline: 400-886-6023

After-sales customer service QQ: 2850862986 / 2850863000 / 2853382161
67
目录
前言 ----------------------------------------------------------- 69 第四章设备调试 ----------------------------------------- 77
安全说明 ---------------------------------------------------- 69 工程师界面连接 --------------------------------------------- 77

概述 ---------------------------------------------------------- 70 移动测试 ----------------------------------------------------- 77
第一天的安排 ----------------------------------------------- 70 查看RFID标签是否能正常激活 ---------------------------- 78
第二天的安排 ----------------------------------------------- 70 检查设备加热情况 ---------------------------- 78
检查设备气压情况 ------------------------------------------ 78
第一章 WaxJet 400/410拆箱 -------------------- 71 检查设备液位情况 ------------------------------------------ 78
检查包装外观 ---------------------------------------------- 71 设备调平 ----------------------------------------------------- 78
移动3D打印机到拆箱位置 -------------------------------- 71 首次模型打印 ----------------------------------------------- 79
拆箱 --------------------------------------------------------- 71
放置斜坡板 -------------------------------------------------- 71 第五章校准 ----------------------------------------------- 80
去除设备固定扎带及防雨袋 ------------------------------- 72 WaxJet410 喷头对齐 --------------------------------------- 80

从底托上推下设备 ------------------------------------------ 72 WaxJet400 喷头对齐 --------------------------------------- 94
包装材料存储 ----------------------------------------------- 72 测试条 ------------------------------------------------------- 118
把设备推到安装位置 --------------------------------------- 73
第六章故障排除 ---------------------------------------- 122
第二章配件和耗材 -------------------------------------- 73 综合问题故障排查导图 ------------------------------------ 122

供蜡异常故障排查导图 ------------------------------------ 124
第三章设备安装 ----------------------------------------- 74 模型缺嘴故障排查导图 ------------------------------------ 125
设备固定 ----------------------------------------------------- 74 气路问题故障排查导图 ------------------------------------ 126
去除HMS的固定扎带 --------------------------------------- 74 主控板 -------------------------------------------------------- 127
去除BPM的固定扎带 --------------------------------------- 74 WaxJet410气泵板 ----------------------------------------- 128
去除喷车支撑零件 ------------------------------------------ 74 WaxJet400气泵板 ----------------------------------------- 129
拆掉MDM的固定零件 -------------------------------------- 74 WaxJet410喷头电源转接板 ------------------------------ 130
初检是否存在短路 ------------------------------------------ 75 WaxJet400 喷头电源转接板 ----------------------------- 131
接入电源 ----------------------------------------------------- 75 WaxJet410阀岛板 ----------------------------------------- 132
接线柱对应连接 --------------------------------------------- 75 WaxJet400阀岛板 ----------------------------------------- 133
设备通电 ----------------------------------------------------- 75
打印耗材安装 ------------------------------------------------ 76 帮助和支持 ------------------------------------------------ 134
68
前言
本指南提供WaxJet® 400/410打印机在客户场地安装的流程和方法。只有通过Flashforge认证的售后工程师或合作伙伴才能提供安装服务。
开始安装前的准备工作：
设备安装人员必须通过Flashforge培训。
WaxJet® 400/410打印机在用户指定场所。
用户已经按照《设置要求指南》提前准备好安装条件，包括场地、电源、网络、材料放置等要求。
用户需要按下列配置提前准备好一台工作站，工作站主要用于安装切片软件和管理打印机
注意：为了获得最佳使用性能，建议使用推荐配置或比推荐配置更好的工作站。
系统要求：
操作系统最低标准 Windows 10 Home（64 位）推荐配置 Windows 10 Pro（64 位）
多核处理器6核12线程以上
CPU Intel 4代 I5以上处理器或AMD锐龙R3以上处理器
支持超线程且与睿频技术，睿频频率在4GHz以上为佳
RAM 16GB双通道 32GB双通道或以上

硬盘 SATA SSD 250G，60GB可用硬盘空间，供缓存使用 M.2 NVME SSD 500G或以上
支持OpenGL 2.1与GLSL 1.20的显卡具备2GB及以上显存的NVidia或AMD GPU的独立显卡

显示/GPU
屏幕分辨率1280x960 1920x1080或更高的屏幕分辨率
Internet Explorer 11或更高版本 Google Chrome 或 Microsoft Edge Chromium

Microsoft .NET
其他 Framework 4.5（随应用程序安装）
3键滚轮鼠标
键盘
I/O 100M以太网或300M无线连接 1000M以太网或WiFi6无线连接
网络接口：
需要为 WaxJet® 400/410 打印机配备以太网连接，以将工作站中的打印作业传输至打印机。
必须在接货地点为即将安装的每台打印机安装、测试并运行 RJ45 以太网网络连接。打印机可使用 DHCP 或分配的静态 IP 地址。DHCP 服务器可自

动编写 IP 地址；或者，网络管理员可为即将连入网络的每台打印机分配永久 IP 地址。请把人工分配的IP记录在《3D 打印机系统前期准备事项清
单》中。
安全说明：
安全标记和定义
热表面危险：
在这个标志周围或在检修口后面存在热表面。避免接
保持手指远离尖锐物体：
触。热表面会引起烧伤或火灾。在接触之前要使表面
将手指放在尖锐物体前可能会导致严重伤害。
冷却。检修口仅供维修使用，只有经过认证的服务人
员或训练有素的维修人员才能打开。
佩戴手套：佩戴眼镜：
请根据需要佩戴合适的手套。当接触热表面时，为避在部件材料可能发生泄漏或迸溅的情况下，应佩戴带
免灼伤，应佩戴防热手套。有侧护板的防护眼镜，以保护眼部。
电击危险：
在这个标志附近或检修口后边将有高压电。高压电会手卷入警告：
引起严重烧伤或死亡，或火灾的发生。检修口仅供维本标志附近或检修盖后有齿轮或运动部件危险。检修
修使用，只有经过认证的服务人员或训练有素的维修盖仅供维修使用，应由授权的维修人员打开。
人员才能打开。
69
概述
第一天的安排：第二天的安排：
拆箱、检视和安放打印机; 第一版模型打印完成，培训客户取版和后处理模型;
下载和安装waxjetprint软件; 协助用户准备第二版模型打印。
介绍和演示操作打印机;
设备安装测试;
培训用户使用waxjetprint软件; 关键点：
协助用户准备第一版模型数据;
观察用户取版;
协助用户打印第一版模型。
确保用户合理处理模型;
观察用户后处理模型同时介绍为什么必须这样操作;
关键点：介绍打印机的维护计划。
向用户介绍WaxJet® 400/410打印机的主要功能和关键零部件;
注意：确保让客户觉得3D打印机比较容易使用。当介绍时，
介绍每次打印前如何检查和清理打印机;
告诉客户如何和为什么需要这样使用设备。在安装培训结束
教授用户如何使用WaxJetPrint软件;
的时候，客户应该熟练掌握设备使用过程中的所有操作，并
介绍如何处理耗材和处置废料的方法;
且对设备感觉非常熟悉。
帮助用户掌握每次打印完成之后检查和清理打印机的方法。
时刻牢记客户这几天的安装培训所需要完成的任务。遇到关
键点时需要停下来复习下。培训计划中需要设置好就餐和其
他休息时间。
70
一、WaxJet® 400/410 拆箱
1. 检查包装外观
检查木箱外观是否有任何运输过程中产生的破损。如果发现任何破损请不要签收及开箱，并且和Flashforge一起评估破损情况。
要求公制英制
装箱大小 1530*900*1837mm 60.2* 35.4* 72.3英寸
装箱重量 630kg 1388磅
拆箱后大小 1352*775*1600mm 53.2* 30.5*63英寸
拆箱后重量 480kg 1058磅
地面平整度/水平度 2.5cm/12m 1英寸比3英尺
2. 移动3D 打印机到拆箱位置
① 叉车移动到木箱的侧面，叉车插入木箱底托（如图所示）
② 向前推动叉车直到叉车完全进入都底托
③ 升高木箱，移动木箱到拆箱位置
场地要求：应该使用叉车来搬运运输卡车中的 3D 打印机系统。安装
期间，请为 Flashforge 客户支持工程师 (CSE) 或经销商提供可用的
叉车。然后拆除货箱，卸货坡道可按照下图安置。将拆解下来的货箱
板保存在便于取用的地点，以备打印机寄回或转移运输之用。根据货
箱大小，必须至少留出5.54米的空间存放运货板、坡道和打印机，相
应的拆箱占地面积约为2.12×5.54米。
4. 放置斜坡板
将包装木箱的斜坡板放到设备底板边侧，有斜坡的一面朝下，与底板
连接好，作为设备从底板上推下来的斜坡。
3. 拆箱
在外箱底部找到撬开器，然后用撬开器将木箱上的卡扣取掉，取掉木
板并且放置在一旁。
所需工具：撬开器1个（随设备配备）。
71
5. 去除设备固定扎带及防雨袋 7. 包装材料储存
使用斜口钳剪断固定设备的绑带，依次移除包装薄膜，去除缠绕膜。把左右后的侧板叠放在底托上,再把顶板放在侧板上面,最后把斜坡板
使用27mm扳手逆时针旋转设备底下的4个固定脚架，使固定脚架抬的加强筋朝上放在最顶上,所有的装配物料如金属夹、限位钣金和拆
升至最高点，确保4个底轮可以自由转动。除工具放在斜坡板上。叉车插入底托，并且运到合适的仓储位置。
所需工具：斜口钳1个。27mm扳手1个。
注意：妥善保管木箱、泡沫、底托和硬件，以备二次运输。木
箱包装是按照便捷拆装设计的。如果设备需要再次运输，请联
系Flashforge的客户获取打包要求。
6. 从底托上推下设备
推动设备下坡的过程中，需确保斜坡和底板连接牢固，不要滑动，同
时，确保设备4个轮子保持在斜坡面2条木质轨道内。
注意：建议4个及以上人员一起将设备缓慢从托盘上推下。
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8. 把设备推到安装位置
在设备背部和两侧至少留出30厘米的无障碍地面区域以保证空气流通，在设备前方留出40厘米的空间，以供打开供墨箱。建议在打印机前方或后方
留出91厘米的空间以供维修之用。
注意：不要把设备放置在窗户旁边，避免阳光直射！
二、配件和耗材
打开配件箱，检查配件是否完好。配件和耗材存放在方便取用的地方。
描述规格数量
打印平台件 2
稳压电源件 1
结构材料盒件 2
支撑材料盒件 2
橡胶手套盒 1
网线件 1
无尘布盒 1
内六角扳手套 1
U盘件 1
铲刀件 1
售后服务卡件 1
说明书件 1
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三、设备安装
1. 设备固定 3. 去除BPM的固定扎带
将设备推到安装位置，用27mm扳手顺时针旋转设备底下的固定脚打开建造仓移门，用斜口钳去除BPM的固定扎带。
架，使之下降到地面并与地面紧密接触，确保设备摆放稳定不会移所需工具：斜口钳1个、内六角扳手1个。
动。
2. 去除HMS的固定扎带
打开设备侧门和前门，用斜口钳去除设备运动部件的固定扎带。
所需工具：斜口钳1个、内六角扳手1个。
4. 去除喷车支撑零件
去掉垫在喷头下面的无纺布和泡沫垫。
5. 拆掉MDM的固定零件
打开设备后盖板，用内六角扳手拆掉锁住MDM的固定零件。
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② 用十字螺丝刀拧松稳压器上的接线柱螺丝，然后将电源线插入接
线柱并拧紧。
所需工具：万用表1个、十字螺丝刀1把
6. 初检是否存在短路
万用表设置在电阻档，万用表笔接触电源输入线的L和N，查看测量
数值。
8. 接线柱对应连接
正常情况，万用表显示为0.l
所需工具：万用表1个、十字螺丝刀1把输入A相接电源线的火线
输入X零接电源线的零线
地接电源线地线
输出a相接设备的L线
输出x零接设备的N线
地接设备的GND线
7. 接入电源
① 打开稳压电源接线模块盖板。
9. 设备通电
① 插头插入25A插座。
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② 打开稳压电源开关，等待电压表显示220V。 10. 打印耗材安装
注意：执行这些步骤之前，检验当前供料仓中材料的类型非常
重要。
注意：无法从冷却的打印机中安装材料盒。打印机必须经过预
热才能打开舱并安装材料盒。
如果材料盒为空且需要更换，或需要将未装满的材料盒更换为已装满
的材料盒，请执行以下程序:
① 获得新墨瓶，确保其中的材料与当前供料仓中安装的材料一致。
③ 按顺序打开设备电源开关。
1 2 3
注意：供料仓是一种推弹碰门锁机制。推动以打开供料仓，再
推动将供料仓锁上。
② 向内推动仓门打开供料仓。
③ 将供料仓拉开。
④ 打印机接通电源后，UI需要约一分钟时间显示，一分钟左右注意：安装支撑材料盒的步骤与安装结构材料盒的步骤相同。
Flashforge 图标出现，随即显示预热状态的主界面。必须确保听见墨瓶卡入位置的声音，墨瓶中盛装有材料且瓶盖
通风良好；否则墨瓶中的墨水无法正常从墨瓶流入供墨阀体
中。
④ 向上拉起释放扳手，同时手提墨瓶把手，将墨瓶插入墨槽中。
⑤ 向下插入墨瓶，直到听到卡入到位的声音时，松开释放扳手。
⑥ 逆时针旋转1/2瓶盖，保证每个墨瓶通风。
⑦ 向内推动仓门关闭供料仓。
⑧ 检查UI上材料选项卡中的材料水平，以确保材料盒已正确放入供
⑤ 设备通电之后，x轴执行回零自检。
料仓中并做好打印准备。
注意：如果 UI 持续报告墨瓶为空，但实际上墨瓶中有材料z且
已正确装入供料仓，请联系认证经销商合作伙伴或
FlashForge 客户支持。建议优先联系认证经销商合作伙伴。
注意：耗材安装完成后，设备会自动开始热蜡，设备将蜡预热
至工作状态大概约4小时左右。
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四、设备调试
1. 工程师界面连接 2. 移动测试
首先让电脑和打印机处在同一个网络中，然后打开工程师界面，点击 ① X轴移动测试
工程师界面左上角的【连接】，然后输入设备上的IP地址，点击【连打开【Control】>【Motion】
接】。点击 1 【X回零】
设置 2 【35000】,然后点击 3 【移动】
观察打印平台移动是否正常
不在同一个网段,无法连通
② Y轴移动测试
打开【Control】>【Motion】
路由器点击【Y回零】
设置【10000】,然后点击【设置】
观察打印平台移动是否正常
路由器路由器
③ Z轴移动测试
打开【Control】>【Motion】
点击【Z回零】
设置【10000】,然后点击【设置】
电脑打印机
观察打印平台是否正常移动
在同一个网段,可连通
1
路由器
电脑打印机
2 3
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3. 查看RFID标签是否能正常激活 5. 检查设备气压情况
点击【材料】页面查看材料信息；打开【状态】>【气压】
打开供墨箱，等待10秒，再关闭；查看实时值和设定值
核对【材料】页面的信息是否正常。一般情况下，两个值是相等的，但是在喷头维护或者喷头供墨的时
候，喷头负压会有短时间的变化。
6. 检查设备液位情况
打开【状态】>【液位】
查看当前值和设定值
一般情况下，当前值在设定值的周围波动，在打印过程中，当前值低
于设定值时，供墨箱会向喷头供蜡。
4. 检查设备加热情况
打开【温度】页面,
查看当前值和目标值是否一致。
7. 设备调平
一般情况下，加热一段时候后，两个数值会相等。
所需工具：0.01-0.15mm/m高精度水平仪1台。HDMI/USB3000电
注意：目标温度有三种状态：预热/保温/运行。
子显微镜1台。20x20x0.17mm盖玻片1盒。25.4x76.2x1.2mm 载玻
片1盒。
打印【diban-410/400】直到120层，观察查看模型上表面是否整
平。如果未完全整平，需要继续打印，反复验证，直到模型上表面处
于水平。
注意：在U盘中找到【diban-410/400】，通过USB口加载到
打印队列中。
验证方法:
① 暂停打印，在平台上任选9个方块，在方块表面画上记号。继续打
印，如果记号被整平掉了，就表示已经达到整平标准，如果没有被整
平掉，就继续打印到整平到为止。
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② 模型上表面整平后，则使用0.01-0.15mm/m高精度水平仪，安装 8. 首次模型打印
图示摆放位置（X和Y方向居中放置）调整地脚，使X和Y向的气泡处
于居中位置。在U盘中找到【Demo-410/400】，通过USB口加载到打印队列中。
打印完成后，查看模型有无缺嘴、无翘曲，表面细腻光泽。
模型支撑去除后，表面无残留白蜡，纹路字体清晰无破损，表面纹路
均匀。
注意：如何去除支撑材料,请参见《用户使用说明书》第七章后
处理。
注意: 如果Demo模型效果不佳,请参考 WaxJet410/Wax-

Jet400喷头对齐和测试条测试内容。
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第五章校准
5.1 WaxJet410喷头对齐
所需工具：0.01-0.15mm/m高精度水平仪1台。HDMI/USB3000电子显微镜1台。20x20x0.17mm盖玻片1盒。25.4x76.2mm，厚度1-1.2 mm载
玻片1盒。
对齐流程图：
流程图调试效果关键参数
工具准备
喷头角度调整螺旋测微仪
第2和3通道
接缝对齐
正向喷头2偏移量
第1和2通道
接缝对齐
第3通道
正反对齐
反向喷头3偏移量
第2通道
正反对齐
第1通道
正反对齐
结束结束
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喷头角度调试
1. 打印【diban-410】，等喷出紫色蜡后暂停打印。 2. 连接工程师界面，进入【运动控制】，将前后风机、顶风机、整平
辊设置为0;
注意：在U盘中找到【diban-410】，通过USB口加载到打印 3. 将X轴运动速度设置为1800。
队列中。
注意：喷头对其调试完后，X轴运动速度调回500。
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① 测试条打印流程：
Y轴回零后移动至【76282】;
Z轴在暂停位置的数值为z, 请将Z轴移动到【z+1400】;
取一片载玻片放至打印模型如图示红框位置;
在工程师界面中依次点击 A 载入正向坐标→将喷头2偏移量设置 C
到喷头1中→ B 结构测试点→ C X运动。
放置区
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在电子显微镜下观察测试条情况。调整方法：
如果测试条在Y方向分布不均匀，则需调整喷头机械位置，测试条
分布均匀；
松掉调节板上螺钉 1 与 2 ，使用 a 位置螺旋测微器调整喷头角
度；
参照测试条打印流程，重复验证测试点对齐情况，直到满足合格
测试条合格标准：测试条在Y方向分布均匀。
分布不均匀
分布均匀
Y轴方向
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② 测试点打印流程：
请将Z轴移动到【z+300】微米;
取一片盖玻片放至打印模型如图示红框位置;
在工程师界面中依次点击 A 载入正向坐标→将喷头2偏移量设置
到喷头1中→ B 结构测试点→ C X运动→ D 支撑测试点→ C X C
运动。
放置区
A
D B
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在电子显微镜下观察测试点情况。调整方法：
如果白蜡和紫蜡的两个点在X方向未成一条直线，则需调整喷头机
械位置，直至两点与X轴方向成一条直线；
松掉调节板上螺钉 1 与 2 ，使用 a 位置螺旋测微器调整喷头角
度；
参照测试点打印流程，重复验证测试点对齐情况，直到满足合格
标准。
测试条合格标准：两点与X轴方向成一条直线。
两点与X轴方向未成一条直线
X轴方向
两点与X轴方向成一条直线
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第二和第三通道的接缝对齐
测试条打印流程：
在工程师界面点击 A 载入正向坐标，并将喷头3偏移量设置到喷
头1中，依次点击 B 结构测试点→ C X运动； C
Y轴移动至【76282】;
点击 A 载入正向坐标，将喷头2偏移量设置到喷头1中，依次点击
1B 结构测试点→ C X运动，如下图所示。
注意：在修改喷头偏移量之前，请注意备份修改前的数据。
注意：系统正在使用的偏移量，可在【配置】>【参数】页面
查询。
放置区
在电子显微镜下观察紫蜡两通道测试点重合情况
测试点合格标准：两点与Y轴方向成一条直线。
两点与Y轴方向未成一条直线
两点与Y轴方向成一条直线
Y轴方向
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调整方法:
若玻璃片上对应两个点不在Y轴方向成一条直线，则需调整正向喷头2偏移量，通过测试点打印流程，观察测试点情况直至对应两个点在Y轴方向成一
条直线。
打开【配置】>【参数】页面，把重合的正向偏移量配置【正向喷头2偏移量】并保存。
第一和第二通道的接缝对齐
测试点打印流程：
头1中，依次点击 B 结构测试点→ C X运动；
Y轴移动至【4647】;
点击 A 载入正向坐标，依次点击 B 结构测试点→ C X运动，如
下图所示。
放置区
查询。
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调整方法:
若玻璃片上对应两个点不在Y轴方向成一条直线，则需调整正向喷头1
偏移量，通过测试点打印流程，观察测试点情况直至对应两个点在Y
轴方向成一条直线。
打开【配置】>【参数】页面，把重合的正向偏移量配置【正向喷头1
偏移量】并保存。
C
D B
在电子显微镜下观察紫蜡两通道测试点重合情况
测试点合格标准：两点在Y轴方向成一条直线。
Y轴方向
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第三通道的喷头正反向对齐
将喷头Y轴移动至【149330】;
在图示红框内放置盖玻片;
头1中，点击 B 结构测试点；
点击 C 载入反向坐标，将喷头3偏移量设置到喷头1中，点击 B
结构测试点，如下图所示。
A C
查询。
B
放置区在电子显微镜下观察紫蜡测试点重合情况
测试点合格标准：墨滴75%以上面积重合。
未重合
重合
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调整方法:
如果两个点未完全重合，则需要调整反向喷头3偏移量，通过测试点打印流程，观察测试点情况直到满足测试点合格标准。
打开【配置】>【参数】页面，把重合的反向偏移量配置在【反向喷头3偏移量】中并保存。
第二通道的喷头正反向对齐
头1中，依次点击 B 结构测试点；
点击 C 载入反向坐标，将喷头2偏移量设置到喷头1中，依次点击
1B 结构测试点，如下图所示。
放置区
查询。
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调整方法:
如果两个点未完全重合，则需要调整反向喷头2偏移量，通过测试点
打印流程，观察测试点情况直到满足测试点合格标准。
打开【配置】>【参数】页面，把重合的反向偏移量配置【反向喷头2
偏移量】中并保存。
A C
在电子显微镜下观察紫蜡正反测试点重合情况
未重合
重合
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第一通道的喷头正反向对齐
在图示红框内放置盖玻片；
在工程师界面点击 A 载入正向坐标，点击 B 结构测试点；
点击 C 载入反向坐标，点击 B 结构测试点，如下图所示。
A C
查询。
在电子显微镜下观察紫蜡正反测试点重合情况
放置处
未重合
重合
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调整方法:
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5.2 WaxJet400喷头对齐
所需工具：0.01-0.15mm/m高精度水平仪1台。HDMI/USB3000电子显微镜1台。20x20x0.17mm盖玻片1盒。
喷头分布图示：
d
1 3
c 2
1 1#喷头 a 螺旋测微器（角度）
2 2#喷头 b 螺旋测微器（角度）
3 3#喷头 c 螺旋测微器（位移）
d 螺旋测微器（位移）
e 螺旋测微器（角度）
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对齐流程图：
工具准备
3#喷头角度调整 a螺旋测微仪（角度）
第2和3通道
c螺旋测微仪（位移）
拼接对齐
2#喷头角度
b螺旋测微仪（角度）
调整
第1和2通道
d 螺旋测微器（位移）
拼接对齐
1#喷头角度
e螺旋测微仪（角度）
调整
第2和3通道
正向对齐
第1和2通道
正向对齐
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对齐流程图：
第3通道反向喷头3偏移量
正反对齐
正反对齐
正反对齐
结束结束
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3#喷头角度调试
1.打印【diban-400】，等喷出紫色蜡后暂停打印。 2. 连接工程师界面，进入【运动控制】，将前后风机、顶风机、整平
辊设置为0;
注意：在U盘中找到【diban-400】，通过USB口加载到打印 3. 将X轴运动速度设置为1800。
队列中。
注意：喷头对其调试完后，X轴运动速度调回500。
97
Z轴在暂停位置的数值为z,请将Z轴移动到【z+300】微米;
在工程师界面中依次点击载入正向坐标 A →结构测试点 B → X
运动 C → 支撑测试点 D → X运动 C 。 C
放置区
D B
98
如果白蜡和紫蜡的两个点在X方向未成一条直线，则需调整3#喷头
安装位置，直至两点与X轴方向成一条直线；
松掉调节板上的固定螺钉 1 和 2 ，使用 a 螺旋测微仪（角度）
调整喷头角度；
标准；
调整完后锁紧固定螺钉 1 和 2 。
X轴方向
99
第二和第三通道的拼接对齐
在工程师界面点击 A 载入正向坐标→ B 结构测试点→ C X运
动。
C
放置区
100
在电子显微镜下观察测试点情况。
测试点合格标准：相邻两点与X轴方向成一条直线。
X轴方向
3#PH
2#PH
3#PH
2#PH
调整方法：
如果相邻两点不在X轴方向成一条直线，则需要调整2#喷头；
松掉调节板上的固定螺钉 1 和 2 ，使用 c 螺旋测微仪（角度）
标准；
2
c
101
在工程师界面中依次点击载入正向坐标 A →结构测试点 B →X
运动 C → 支撑测试点 D → X运动 C 。
C
放置区
D B
102
松掉调节板上的固定螺钉 1 和 2 ，使用 b 螺旋测微仪（角度）
标准；
1
b
X轴方向
103
第一和第二通道的拼接对齐
动。
C
放置区
D B
104
在电子显微镜下观察测试点情况。
测试点合格标准：相邻两点与X轴方向成一条直线。
X轴方向
3#PH
2#PH
3#PH
2#PH
调整方法：
如果相邻两点不在X轴方向成一条直线，则需要调整2#喷头；
松掉调节板上的固定螺钉 1 和 2 ，使用 d 螺旋测微仪（角度）
标准；
2
d
105
C
放置区
D B
106
松掉调节板上的固定螺钉 1 和 2 ，使用 e 螺旋测微仪（角度）
标准；
e
2
X轴方向
107
第二和第三通道正向对齐
动。
C
查询。
放置区
B
108
在电子显微镜下观察测试点情况。测试点合格标准：两点与Y轴方向成一条直线。
3#喷头
a b
c d
2#喷头
a / b b / d 3#喷头
2#喷头
Y轴方向
调整方法:
109
第一和第二通道正向对齐
动。
C
查询。
放置区
110
在电子显微镜下观察测试点情况。测试点合格标准：两点与Y轴方向成一条直线。
2#喷头
a b
c d
1#喷头
a / b b / d 2#喷头
1#喷头
Y轴方向
调整方法:
111
第3通道正反向对齐
在工程师界面点击 A 载入正向坐标→ B 结构测试点→ C 载入反
向坐标→ B 结构测试点，如下图所示。
注意：系统正在使用的偏移量，可在【配置】>【参数】页面 A C
查询。
放置区
112
在电子显微镜下观察测试点情况。测试点合格标准：墨滴75%以上面积重合。
未重合
重合
调整方法:
113
查询。
放置区
114
未重合
重合
调整方法:
115
查询。
放置区
116
未重合
重合
调整方法:
117
5.3 测试条
C
放置区
D B
118
结构测试条 WaxJet400
所需工具：产品规格25.4x76.2mm，厚度1-1.2 mm规格载玻片1 确认打印平台表面是干净的;

盒。打开【运动控制】,依次点击【X回零】、【Y回零】、【Z回零】;
打开【配置】>【系统】，记下【Z轴起始打印位置数值A】,移动Z
WaxJet410 轴到【A+1500】;
三片载玻片分别放置在各个通道的居中位置，并沿平行Y方向放
确认打印平台表面是干净的; 置，如下图所示:
打开【运动控制】,依次点击【X回零】、【Y回零】、【Z回零】,
移动Y轴到【76282】;
打开【配置】>【系统】，记下【Z轴起始打印位置数值A】,移动Z
轴到【A+1500】;
载玻片放置在中间通道居中位置，沿平行Y方向放置;
在工程师界面中依次点击 A 载入正向坐标→将喷头2偏移量设置
到喷头1中→ B 结构测试条→ C X运动;
对照测试条合格标准，判断喷嘴状态是否正常。 glass glass glass
在工程师界面中依次点击 A 载入正向坐标 B 结构测试条→ C X

运动;
对照测试条合格标准，判断喷嘴状态是否正常。
测试条合格标准：线条均匀，不断开，不可出现连续两个嘴缺失或
偏斜，缺失和偏斜共计不超过15条。
注意：支撑测试条参照结构测试条方法打印！
119
断点：
解决方案：
1、调整加大喷头激励电压；
2、调整温度（按实际情况进行调整）。
C
B
缺失：
解决方案：
测试条合格标准：线条均匀，不断开，不可出现连续两个嘴缺失或使用清洗蜡，走喷头维护流程，将堵塞的喷孔挤通。
偏斜，缺失和偏斜共计不超过15条。
支撑测试条参照结构测试条方法打印！
120
倾斜：卫星点：
解决方案：
解决方案：
1、激励电压太小，增大电压值；
1、走喷头维护流程，疏通喷控；
2、走喷头维护流程，疏通喷控。
2、使用清洗蜡，走喷头维护流程，将堵塞的喷孔挤通。
121
第六章故障诊断
综合问题故障排查导图：
X轴运动 Y轴运动
超时精度低
注意：Y轴定位记录中的差值
检查X轴前查看打印日
不是恒定的,有可能会有零星几
后光电传感器志中Y轴定位
个较大的值,判断是看总体偏差
工作状态记录
值,取出现较多的差值范围。
差值小于20
工程师界面不正常检查喷头部分差值大于20

检查磁栅线接检查Y轴磁栅线
查看两组磁栅墨管是否卡住,
头/重新插拔缆/重新插拔
读数阻力大/整理
无果无果
检查电机线缆/检检查Y轴丝杆是
检查磁栅磁头间检查磁栅磁头间
查电机温度是否否脏污/失油清理
距/调整距/调整
超温后从新上润滑油
检查Y轴电机温
测量电机驱动更换磁栅线更换磁栅线
度如果超过
板供电电压缆与磁头缆与磁头
80°C上报研发
更换驱动板
122
Z轴问题
Z轴左右
Z轴异响 Z轴卡顿
倾斜
检查Z轴电机检查两个电手动将Z轴调水平/

丝杆是否脏污机的温度是每次测试后如果倾
/清理否有异常斜必须先调平
检查运动控制板有
给Z轴丝杆添加检查电机接线/温检查温度异常的
固件是否需要更
润滑油度是否异常那个电机的接线
新/更新它
对换两个5160
检查是否倾斜驱动器看是否更换问题电机
对换现象
检查两个电机如果跟随则更
接头是否牢固换此驱动器
更换5160驱
动板尝试
123
供蜡异常故障排查导图：
供蜡异常
喷头供蜡异常阀岛进蜡异常
阀岛液位异常检查墨瓶是否插好/确认
工程师界面查看
RFID标签读取状态和剩
喷头/阀岛液位
余容量是否和实际匹配
只有喷头液位低且供不上蜡
检查供墨墨管温
拔出墨瓶观察蜡
度/适当提高温
是否全部融化
度测试
正常/无果
检查供墨箱后检查供墨箱后部
部压力表压力压力表压力是否
是否正常正常
检查漏气/气管检查漏气/气管
进蜡进蜡
检查供蜡泵是否运转检查供蜡泵是否运转
/检查泵接线/检查控 /检查泵接线/检查控
制端口输出电压制端口输出电压
检查供墨箱后部气检查供墨箱后部气
控电磁阀/阀岛内控电磁阀/阀岛内
部墨路电磁阀部墨路电磁阀
仍然无果仍然无果上报并确认
仍然无果
联系研发,同时上报
更换阀岛过滤器
以上检测数据
124
模型缺嘴故障排查导图：
模型缺嘴
无继续打印
缺嘴直条型 V字形有积蜡用无尘布渗蜡不正常
观察测试条打点打测观测模型上观测喷嘴下继续打印/ 转至喷嘴堵
擦拭喷头
/点状态试条缺嘴形状方是否积蜡重打印塞处理
后观察
喷斜成片/或从某层开始一片无积蜡有继续渗蜡打印正常
负压
调高负压
是检查气管是无堵塞正常打印不正常
更换堵塞气检查负压检查喷头设定值后
挤蜡挤蜡否堵塞/进
管后再测试值/实测负压继续测试
蜡
打印
正常
125
无果无果/有好转不正常负压不正常
都不是
检查气路问
正常设备关电5
正常/并报告题(转自气
垫喷头分钟后重新
溶剂垫喷头研发路问题排查
打印测试
导图)
无果/有好转不正常
无果提高喷头电检查喷头
洗头蜡疏通压/提高喷头数据线/重
温度新插拔
仍然无果无果无果
无果
上报/更换检测激励更换喷头
喷头电压数据线
气路问题故障排查导图：
喷头气路
问题
滴蜡挤蜡无反应
是否
更换气管/检查观测是否气管判断正压泵是检查泵接线/测量
喷头是否超温进蜡否工作工作时输出电压
二次进气管否正常都正常
大负压异常工程师界面检检查气管各接头

设低喷头液位值更换泵体
查两个负压值处是否插好/漏气
小负压异常不正常无果注意：检查漏气时也要考虑

泵体本身的漏气 ,可以尝试
正常检查是否有气管锁紧泵体上4各锁紧丝。
检查负压泵工作挂外置负压表测
折弯或压住造成
状态试读数
堵气
不正常无果
检查泵接线/
测量工作时注意：电磁阀损坏时不一使用工程师界面
输出电压定是没有动作,但一般会带中电磁阀检测项
有运动无力(手触感受),阀检测每一个电磁
都正常体发烫,运动声音异常等现阀工作状态/测
象判断 ,对于可疑阀门,可量是否有温度偏
以使用替换法尝试排查。高的电磁阀
更换泵体
如异常
检查电磁阀接
线/以及输出电
压逻辑
无果
更换阀体
126
主控板
127
WaxJet410气泵板：
128
WaxJet400气泵板：
129
WaxJet410喷头电源转接板
130
WaxJet400 喷头电源转接板
131
WaxJet410阀岛板：
132
WaxJet400阀岛板：
133
帮助和支持
注意：遇到困难或问题时，最好先直接联系经销商。
在认证合作伙伴无法提供帮助的情况下，可拨打客户支持热线。在致电客户支持进行问题咨询之前，请事先了解以下信息：
· WaxJet® 400/410 打印机序列号：
打印机序列号印于打印机背面铭牌上，还可以通过用户界面，选择工具 > 打印机信息查看序列号。
S/N: FFGB******
· 问题的简要描述，包括准确的错误消息内容。
· 出现问题的时间。例如，在开始或结束打印提交作业时，或在恢复停机前状态时等。
客户支持热线：400-886-6023
售后客服QQ： 2850862986 / 2850863000 / 2853382161
134
Zhejiang Flashforge 3D Technology Co,. Ltd.
售后专线：support@flashforge.com After-Sales Service: support@flashforge.com
电话：400 886 6023 官方网站：www.sz3dp.com 地址：浙江省金华市仙源路518号

Tel: +86 579 82273989 Web: www.flashforge.com Add: 2/F, No.518, Xianyuan Road, Jinhua, Zhejiang, China

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Industrial grade 3D printer 工业级3D打印机

SZ07-CN/EN-A03 WaxJet® 400/410

This guide is only applicable to FLASHFORGE WaxJet® 400/410 3D printer

Safety Instruction ---------------------------------------- 03 X_Tools connection -------------------------------------- 11

of the machine WaxJet410 Printhead Alignment ---------------------- 14

Help and Support ------------------------------------ 67

Preparations before installation：

The personnel for installation have to pass the Flashforge training.

Minimum standards Recommendation

-Multi-core processor: 6 cores 12 threads or above

RAM -16GB dual-channel -32GB dual-channel or above

-SATA SSD 250G

-NVIDIA or AMD GPU discredit graphic with 2GB or

-Internet Explorer 11 or higher versions

Safety symbols and deﬁnitions

Hot surface danger：

Wear gloves： Wear glasses：

Risk of electric shock：

Requirements Metric Imperial

2. Move the 3D printer to its unboxing site

Site requirements: A forklift is required to convey the 3D

6. Push the machine down from the base

Note: four or more people are recommended to slowly

Chapter 2 Accessories and Toolit

Items Speciﬁcation Number

2. Remove the ﬁxing ties of HMS

4. Remove the support parts of the machine

Remove the dust-free cloth and foam pad underneath the

5. Unload the ﬁxing parts of the MDM

6. Initial inspection for a short circuit

The multimeter is set in the resistance grade and please check

7. Power supply wiring

① Open the cover of the power supply terminal.

① Plug into a 25A socket.

② Push the door inward to open.

Note: The procedure for installing the support material

⑦ Push the door inwards to close the MDM drawer.

Router ③ Z-Axis motion test

Note: Please make sure all the protection are

In the same network segment, can connect

5. Check the vacuum of the printer

Click【Status】>【Pressure】to check the current value and the

Please ﬁnd the 【Demo-410/400】ﬁle in the USB disk ,and add

Note: Please refer to User Guide chapter 7 after-process-

Tools required: One 0.01-0.15mm/m high-precision level. One

Print the 【diban-410/400】to 120 layers to check if the

Note: Please ﬁnd the【diban-410/400】ﬁle in the USB

5.1 WaxJet410 Printhead Alignment

Alignment ﬂow chart：

Flow chart Eﬀect Parameter

3rd lanes a round Oﬀset of reverse PH3

1st lanes a round Oﬀset of reverse PH1

Note：When the systems levelling ﬁnished , please set

Test bar standard : Bars are evenly distributed in the Y-axis.

Not evently distributed

Test points standard : The two points are in a straight line

Not in a straight line

Note: Please backup the data ﬁles before adjusting the

Note: The current oﬀset can be checked in the 【Con-

View the test points situation by HDMI/USB 3000 electron

Gap alignment between the ﬁrst and second lanes

Note: Please backup the data ﬁles before adjusting the

Note: The current oﬀset can be checked in the 【Con-

View the test points situation by HDMI/USB 3000 electron

第二章配件和耗材 -------------------------------------- 73 综合问题故障排查导图 ------------------------------------ 122

操作系统最低标准 Windows 10 Home（64 位）推荐配置 Windows 10 Pro（64 位）

支持OpenGL 2.1与GLSL 1.20的显卡具备2GB及以上显存的NVidia或AMD GPU的独立显卡