afta way aR ea geltenen fees Bee re Se re Bharat Heavy Electricals Limited ANIL KAPOOR va FU Director (Human Resources) & Director (Power)-Addl. Charge No. AA/DHRO/2020-21/YODA-02 Date: 11% March ,2021 Subject: Seniors’ Role in Organizational Transformation & Year of Decisive Action Dear Senior Colleagues, ‘He who can listen to the music in the midst of noise can achieve great things’, said Dr Vikram Sarabhai, an outstanding leader, a great technocrat and an institution builder. He is talking about staying focused on vision and direction. He is highlighting the need to maintain calm and balance in the maze of confusion and complexities. These are the hallmark qualities of a leader, so powerfully illuminated by the Father of Indian Space Programme. These are the qualities that we need to dig deeper in ourselves at this juncture in the company. Friends, we are going through challenging times. Market/Competition is tougher compared to earlier days, when we joined this company. Customer is more demanding these days. Profit margin is getting reduced. Our core business segment is hit hard. Concer for quality has become more prominent. Safety, of course, is of paramount important. While there are many things that are beyond our control but ! would like to invite your attention on the matters that are under our control and are purely within our circle of influence and we need to take care, Rather than looking at external issues, can we look inward and bring our house in order? This organization has given a lot to us and it is time for us to reflect and return in multifold manner. We need to give a better and stronger BHEL to our next generation which is our moral & ethical duty. Our BHEL Values - GR-ELICIT (Governance, Respect, Excellence, Loyalty, Integrity, Commitment, Innovation and Teamwork) talk about all those elements which make an organization truly great. The question is — how we, as seniors demonstrate them in action to our colleagues/juniors? In ‘Values’, we talk about “Respect”. Friends, you will agree with me this journey begins from self — for all the Values in life. We need to stick to our words, our commitments without fail and that itself will inspire others also in the team. As a leader, it is our primary task to focus on decision making and its timely execution, Page 1of2 “ahopatees area", aidt we, = eee 10049 rar : CF.) 26001003, 26492210, aA = (011) 26493142 “BHEL HOUSE", Siri Fort, New Delhi-t10049 Tel. = (0) 26001003, 26492210, Fax : (011) 26493142 ‘trates atte wart & (ssmfer) /BHELCorporate Identity Number (CIN) L74899DL.1964G01004281 ‘$4 / E-mail: akapoor@bhel.in ‘3a /Web: www.bhel.comand ea geftgace feftes Bharat Heavy Electricals Limited We talk about being ‘customer centric’ organization. Are we demonstrating role-model behaviors, which our juniors can pick up — as how to be customer centric? We talk about focus on “QCDS" — Quality-Cost-Delivery-Safety. How often do we bring these issues in our daily discussion in the department? We talk about grooming and mentoring young colleagues. How do we deal with our future generation of BHEL? Are we monitoring only or mentoring also? These questions are very important and I would like you to ponder over it and take necessary action. In this ‘Year of Decisive Action’, itis very important for “Leaders” like you to re-kindle the spark of grooming & encouraging people, achieving results and demonstrating organizational values so that we handover a better & stronger BHEL to our juniors. As seniors, we have higher responsibility and we need to be inspiring and inclusive. Let us focus on creating Action Forums in each Unit/Region/Division at Seniors’ Level ~ which will think/debate and decide on issues pertaining to organizational results as well as organizational value/culture. Looking forward to your feedback/comments, With warm wishes, Yours sincerely, ty im O, Page 2 of 2