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Spa Economy Report Final
Spa Economy Report Final
2007
May 2008
THE GLOBAL SPA ECONOMY
2007
The Global Spa Summit gratefully acknowledges the support of our sponsors who
made the research for the Global Spa Economy possible.
Raison d’Etre
About Global Spa Summit
The Global Spa Summit is an international organization that brings together leaders and
visionaries to positively impact and shape the future of the global spa and wellness
industry. Founded in 2006, the organization hosts an annual Global Spa Summit where
top industry executives gather to exchange ideas and advance industry goals. For more
information on the Global Spa Summit, please visit: www.globalspasummit.org.
Copyright
The Global Spa Economy 2007 report is the property of the Global Spa Summit LLC.
None of its content – in part or in whole – may be copied or reproduced without the
express written permission from the Global Spa Summit. Quotation of, citation from, and
reference to any of the data, findings, and research methodology from the report must be
credited to “Global Spa Summit, Global Spa Economy 2007, prepared by SRI
International, May 2008.” To obtain permission for copying and reproduction, or to
purchase a copy of the report, please contact the Global Spa Summit by email:
research@globalspasummit.org or through www.globalspasummit.org.
The Global Spa Economy 2007
Table of Contents
EXECUTIVE SUMMARY....................................................................................................1
I. OVERVIEW........................................................................................................................4
II. ANALYTICAL FRAMEWORK......................................................................................7
A. DEFINING THE SPA ECONOMY........................................................................................7
B. QUANTIFYING THE SIZE OF THE SPA ECONOMY...........................................................13
III. THE 2007 SPA ECONOMY.........................................................................................14
A. CORE SPA INDUSTRIES..................................................................................................16
B. SPA-ENABLED INDUSTRIES...........................................................................................35
C. ASSOCIATED SPA LIFESTYLE INDUSTRIES.....................................................................38
D. ECONOMIC IMPACT OF THE SPA INDUSTRY..................................................................40
IV. HOW TO USE THE FINDINGS TO MOVE THE SPA INDUSTRY FORWARD 42
V. SPA ECONOMY RESEARCH AND ESTIMATION METHODOLOGY................45
A. DATA COLLECTION.......................................................................................................45
B. ESTIMATION METHODOLOGIES.....................................................................................47
VI. REFERENCES...............................................................................................................58
VII. ABOUT THE RESEARCH TEAM............................................................................62
The Global Spa Economy 2007 report was prepared by SRI International in agreement with the
Global Spa Summit. The study was led by Ophelia Yeung, Director of Economics Program, and
Katherine Johnston, Senior Economist, with contributions from: Nancy Chan, Economic and
Technology Policy Analyst; Li Gwatkin, Senior Consultant; Fergus Murphy, Senior Economist; and
Jennifer Ozawa, Senior Economist at SRI International; as well as over 50 spa industry executives
around the world.
To develop high-level, global estimates that enable industry leaders, investors, and
policymakers to make informed business and policy decisions.
The study has taken a decidedly inclusive approach in defining the term “spa” by
considering its different interpretations by global businesses and consumers.
For the purpose of estimating the global spa economy, this study defines spas as
establishments that promote wellness through the provision of therapeutic and
other professional services aimed at renewing the body, mind, and spirit.
To estimate the size of the global spa economy, SRI employed an industry cluster
framework that is widely used by industry and government leaders around the world
for high-level strategic planning and organizing stakeholder groups for action. When
viewed through this framework, the spa economy – consisting of core industries,
enabled industries, and associated industries – is much larger that it may initially
appear. The analytical framework is illustrated below.
Spa
Consulting Beauty & Wellness
Spa Media, Medicine Industry
Associations Spa-Related
& Events Real Estate Healthy Foods &
Spa-Branded Nutrition Industry
Products
A significant amount of activities in the tourism and real estate sectors are influenced
by the burgeoning spa, health, and wellness trend. SRI estimates that $106.0 billion in
global tourism and hospitality revenues were “enabled” by the spa industry in 2007.
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The Global Spa Economy 2007
The spa industry sits solidly within a broader set of lifestyle, health, and
wellnessdriven industries. The four “spa lifestyle associated industries” – those
industries directly interconnected with the spa industry – represent a global market
that exceeded $1 trillion in 2007.
Global Spa Lifestyle Associated Industries, 2007
Global Market Size (US$ billions)
Beauty and beauty products industry $500.2
Fitness and fitness products industry $241.3
Beauty and wellness medicine industry $195.8
Healthy foods and nutrition industry $162.4
Total $1,099.7
The size of the spa economy and its economic impacts represent an important
message that should be communicated for purposes of:
Informing investors of the opportunities that exist in the diverse and growing spa
industry; and
The SRI team has arrived at the estimates presented in this report based on a
combination of primary and secondary research and economic modeling techniques,
including: a global survey that collected approximately 1,000 responses; intensive
research and data collection from national, international, and industry sources; and
interviews with high level executives in the spa industry. Together, these lines of
research were used to craft a tailored economic estimation model that attempts to
quantify an industry where enormous information and data gaps exist. In essence, this
study provides a snapshot of the global spa economy in 2007 for 210 economies
around the world.
I. Overview
Why study the Global Spa Economy?
SRI International was commissioned by the Global Spa Summit to quantify the size of
the global spa economy. The objectives of this study are as follows:
Until now, no study has attempted to measure the size of the global spa industry, due
to a variety of factors, including: the diversity of the spa industry and markets across
countries and regions, the difficulty of defining a “spa,” the lack of country-level
information, and the difficulty of comparing data across countries. For the same
reasons, even attempts to count the number of spas or estimate the size of the spa
market at the country or regional level have been limited.
Few industries have organized at the global level to “measure themselves” and
present the worldwide economic impact of their industry. In fact, this study may be
one of the first attempts of its kind. In this regard, the global spa industry has a unique
opportunity to be a “pioneer” through this endeavor.
To conduct this study, SRI has employed an industry cluster framework that has been
widely used for more than 20 years by industry and government stakeholders around
the world. The cluster methodology is widely recognized as a useful tool for high-
level strategic planning, advocacy, and investment resource planning.
A number of high-quality national and regional spa industry studies have been
conducted by various consulting groups and associations. However, each study
applies different filters to quantify and “count” spas, and therefore such data is not
comparable across countries and regions. Furthermore, these studies have been
conducted for no more than 20 countries around the world, leaving a big gap in the
current state of knowledge regarding the global spa industry, particularly for fast
growing countries in Asia, Latin America, and the Middle East. To insist on a census
approach would thus be paralyzing and unproductive. This study is designed as an
important leap forward to provide a degree of quantification, inclusive of the 20 or so
countries where some spa industry data has been collected, as well as the 190
countries in which national-level spa industry data is nonexistent.
For the purpose of estimating the global spa economy, this study defines spas as
establishments that promote wellness through the provision of therapeutic and
other professional services aimed at renewing the body, mind, and spirit.
Most consumers and industry executives would agree that at its core – no matter its
size, form, or business model – a spa is an establishment that focuses on the
promotion of wellness. The concept of wellness, the healing traditions drawn upon,
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The Global Spa Economy 2007
and the therapeutic techniques applied differ dramatically from one country to the
next.
Working within this framework, this study does not apply specific filters – such as
requiring therapeutic treatments to be water-based, or requiring an establishment to be
of a certain size or offer a certain combination of services – to define what is and
what is not part of the spa industry. A major value of this approach is that it allows
local, cultural, and historical wellness and healing contexts to be captured in
quantifying the size and impact of the spa economy.
Specifically, this study estimates the economic impact of establishments that consider
themselves as “spas” and market themselves as such – as well as establishments that
consumers would likely consider to be a “spa,” particularly in relation to unique
cultures and traditions – regardless of strict definitions used by the industry in other
contexts.
When viewed through the industry cluster framework, the spa industry is much
larger than it may initially appear.
Given the spa industry‟s size, economic impact, and growth potential, there is a
colossal need for the industry and governments to collect and maintain
standardized information on the industry.
We believe that a more, rather than less, inclusive approach to defining “spa” best
captures the current and future potential of the industry as it is viewed by
consumers and entrepreneurs. This broader approach provides a useful umbrella
under which spas will have the flexibility to apply appropriate filters in order to
differentiate themselves for the purposes of marketing to particular consumer
niches.
1. How does one define a spa? What does the spa industry encompass?
2. How does one quantify the size of the spa industry and the economic activities
related to it?
The challenge of defining the spa industry itself compounds an already difficult task
of measuring the economic impact of an industry that is relatively young, and for
which existing data around the world is scarce. Nevertheless, the research team
conducting this study has been able to gather and produce data that results in a fair
approximation of the global spa industry‟s economic impact. Over time, the data and
estimation methods used for this study can be refined for greater accuracy.
1. What Is A Spa?
If you ask ten consumers in ten countries – say, Germany, Italy, Russia, China, Japan,
Thailand, United States, Mexico, Morocco, and United Arab Emirates – what they
would consider to be a spa, you are likely to get ten different answers.
The inherent challenge of measuring the size and impact of the spa industry is the
difficulty of defining what constitutes a “spa.” This dilemma is not unique to the spa
industry.
In the tourism sector, for example, a very liberal and inclusive industry definition
would include not only spending by foreign visitors, but also all transportation,
retail, dining, recreation, and entertainment activities, whether these expenditures
are incurred by “real” tourists or by local residents. A more restrictive definition
might count only spending by foreign visitors or domestic residents taking a trip
of a certain distance or duration. Within the tourism community, there is no
agreed upon definition of what counts as a tourism “trip” for the purposes of
measuring tourism expenditures – does a trip have to exceed 50 miles or 60
kilometers away from home to be counted, or does it have to involve an overnight
stay? Tourism statistics are produced by governments, nonprofits, international
organizations, and private research firms around the world, and each organization
approaches these definitional questions in a slightly different way.
For the spa industry, the definitional challenge is especially complex because the term
“spa” can incorporate many elements and is open to interpretation by spa operators,
consumers, and policymakers alike. While “spa” may be viewed as a relatively young
industry in its modern, Western archetype, its association with wellness and healing
links the industry to traditions and practices that date back thousands of years in some
cultures around the world. As economies and cultures become globalized, the
blending of modern and traditional therapeutic disciplines, and the melding of the
science and heritage of healing, have enriched the spa industry and increased
consumer recognition, even as this process creates challenges for the industry to
define or measure itself.
There is an ongoing, but perhaps healthy, tension among industry operators on the
definition of a spa. Currently the term “spa” is defined in a variety of ways, both
across different countries and regions and even within countries. Even the linguistic
origin of the word “spa” seems to be debated. Below we explore some of the existing
views and debates on what is a spa.
1 Jonathan Paul De Vierville, “Spa Industry, Culture, and Evolution,” Massage and Bodywork Magazine,
AugustSeptember 2003, www.massageandbodywork.com/Articles/AugSep2003/Cultureandevolution.html.
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The Global Spa Economy 2007
portion of these have begun and will continue to cross over to the spa market as they
evolve and adapt to the needs and desires of modern consumers.
Taking into account these emerging market trends, and for the benefit of the industry,
this study has adopted a decidedly inclusive approach in its estimation of the global
spa economy. As stated above, an inherent goal of this study is to promote the value
of flexibility in defining the term “spa” and to understand its different interpretations
by businesses and consumers around the world.
Spa Typologies
Working within this framework, the global spa economy model captures five general
categories, or “typologies,” of spas, as described below.
Hotel/Resort Spas. Similar to a day spa, but the spa facility is located within a
resort or hotel property. Unlike destination spas, at hotel/resort spas services are
typically paid for on an à la carte basis, and meals are not included. Spa treatments
and services generally complement a hotel stay or a wide range of other activities
at a resort.
Medical Spas. A spa facility that operates under the full-time, on-site supervision
of a licensed healthcare professional. Provides comprehensive medical and/or
2 The estimation methodology counts all revenues and employment for these properties as being part of the spa
economy, including room revenues, food and beverage revenues, and other non-spa service revenues.
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The Global Spa Economy 2007
“Other” Spas. This category encompasses all other spas that are not captured by
the categories described above, including the following:
• Historically-/Culturally-Based Spas. These spa facilities vary from country-
tocountry and have spun out of historical healing traditions, techniques, and
ingredients, such as: European bath houses and saunas, Japanese onsens and
sentos, Turkish-style hammams, Indian ayurveda centers, Thai massage
establishments, Chinese medicine/massage practitioners, etc. This study
attempts to capture the portion of such facilities that have evolved into spas by
adding spa-like services (e.g., massage, facials, body treatments, wellness
education, etc.).
• Mobile Spas. Professional practitioners provide spa services on-site at a
customer‟s home or office.
• Single Service Spas. Similar to a day/club/salon spa, but specializes in
providing only one type of spa service (e.g., just massage or just facial
treatments).
• Cruise Ship Spas. Similar to a hotel/resort spa, but located on board a cruise
ship.
• Mineral/Hot Springs Spas. A day-use spa facility with an on-site source of
natural mineral, thermal, or sea water that is used in spa treatments. “Stay”
spas that use an on-site source of mineral, thermal, or sea water for treatments
are classified as hotel/resort spas or destination spas/health resorts, depending
on their characteristics.
When viewed through this framework, the spa industry cluster is much larger than it
may initially appear. In order to estimate the size of the global spa economy, SRI has
defined and delineated the specific businesses and industry segments that comprise
the spa industry cluster. The spa industry cluster framework – or how these industry
segments relate to one another – is illustrated in the following diagram.
Spa
Consulting Beauty & Wellness
Spa Media, Medicine Industry
Associations Spa-Related
& Events Real Estate Healthy Foods &
Spa-Branded Nutrition Industry
Products
c
The spa industry cluster consists of core, enabled, and associated industries:
Core industries include spa facility operations; spa capital investments (e.g.,
construction of new spas, spa renovations and expansions, etc.); spa consulting;
spa education; spa media, events, and associations; and spa-branded products.
Enabled industries are directly induced by the core spa industry and include
sparelated tourism and spa-related real estate.
There is a dearth of data on the spa industry for the majority of countries around
the world.
A number of high-quality spa industry studies have been conducted, but these
studies cover no more than 20 countries around the world. Big data and research
gaps exist for the fast-growing countries in Asia, Latin America, and the Middle
East. Furthermore, each of these studies utilizes different methodologies for
qualifying and quantifying spas, making it difficult to compare one study‟s
findings to another.
Faced with these challenges, the SRI team pursued multiple lines of inquiry gather
data from primary and secondary sources, including: a global survey that collected
approximately 1,000 responses; national and international-level qualitative and
quantitative data and reports; existing spa industry reports; and over 50 high-level
executive interviews. These inputs were used to create a consistent and comparable
estimation model to quantify the spa industry in 210 countries, including those where
major data gaps exist.
An important lesson that emerged from this exercise is the colossal need for the
industry and governments to collect and maintain information on the spa industry. It
is the hope of the research team that this small step is a productive one for the
industry.
A significant amount of activities in the tourism and real estate sectors are influenced
by the burgeoning spa, health, and wellness trend. SRI estimates that $106.0 billion in
global tourism and hospitality revenues were “enabled” by the spa industry in 2007.
Additionally, an estimated $88.3 billion in global real estate construction revenues
were “enabled” by the spa lifestyle concept in 2007.
The spa industry sits solidly within a broader set of lifestyle, health, and
wellnessdriven industries. Four “spa lifestyle associated industries” have been
identified in this study as being directly interconnected with the spa industry. As
shown in the following diagram, these four associated industries represent a global
market that exceeded $1 trillion in 2007.
Spas are a sizable global industry when compared to other higher profile recreation
and leisure industries. With spa facility operations earning nearly $47 billion globally,
the spa industry is smaller than the more established golf and commercial sports
industries. However, the spa industry is significantly larger than the global motion
picture industry as measured by box office sales, as well as the global cruise industry.
Comparison of Spas with Other Global Industries (US$ billions)
Core Spa Industries $60
Commercial Sports Industry 3
$150
Golf Industry (golf facility operations)4 $80
Motion Picture Industry (box office sales)5 $27
Cruise Industry6 $21
3 Parker, Philip M., The 2007-2012 World Outlook for Commercial Sports, ICON Group Ltd.: 2006.
4 Estimated by SRI International.
5 Motion Picture Association of America, Theatrical Market Statistics 2007.
6 Business Research & Economic Advisors, The Contribution of the North American Cruise Industry to the
U.S. Economy in 2006, Prepared for Cruise Lines International Association, August 2006.
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The Global Spa Economy 2007
In 2007 there were an estimated 71,762 spas operating around the world, including:
Estimated Total
Estimated Total Estimated Total
Spa Revenues
Number of Spas Spa Employment
(US$ billions)
Day/Club/Salon Spas 45,113 $21.0 659,106
Hotel/Resort Spas 11,489 $12.6 269,363
Destination Spas & Health Resorts 1,485 $6.2 112,239
Medical Spas 4,274 $4.6 51,843
Other Spas 9,310 $2.4 130,958
Total 71,672 $46.8 1,223,510
terms of numbers. Other spas, medical spas, and destination spas/health resorts are
Day/Club/Salon
Spas
smallest in terms of 44.9%
($21.0) numbers, at 13%, 6%, and 2%, respectively.
Destination
Spas & Health
In terms of revenues, however, hotel/resort spas and destination spas/health resorts
Resorts
($6.2) 13.2%
account for a much larger share of the market as compared to their overall number of
facilities.
Medical SpasThis is because these types of spas typically have much higher average
Other Spas
($4.6) 9.9% ($2.4) 5.1%
(US$revenues
billions
) per facility than do day/club/salon spas. Day/club/salon spas account for
onlybyabout
Employment 45% of by
Spas Worldwide, global revenues
Type of Spa, 2007 (as compared to 63% of global facilities). They
are closely followed by hotel/resort spas and destination spas/health resorts, which
together account for 40% of global revenues. Medical spas, which also have higher
Hotel/Resort
average
Spas revenues per facility, account for 10% of global revenues, but only 6% of
(269,363) 22.0%
facilities. Other spas tend to be smaller in size and comprise only 5% of global
industry revenues.
Destination
Spas & Health
Resorts Day/Club/Salon
A little over half
(112,239) 9.2
% of all% spa employees around the world work in day/club/salon spas.
Spas
(659,106) 53.9
Hotel/resort
Medical Spas spas also account for a large share of industry employment, with 22% of
(51,843) 4.2
%
theOther
workforce.
Spas
This is followed by destination spas/health resorts, with 9% of
employment, and other and medical spas (with 11% and 4% of employment,
(130,958) 10.7
%
respectively).
The spa industry has a strong and growing presence in all regions of the world, but it
is also heavily concentrated in a few regions and countries. Together, Europe, North
America, and Asia-Pacific account for over 90% of industry revenues.
Global Spa Facilities by Region, 2007
Estimated Total
Estimated Total Spa Estimated Total
Number of Spas Revenues Spa Employment
(US$ billions)
Europe 22,607 $18.4 441,727
Asia-Pacific 21,566 $11.4 363,648
North America 20,662 $13.5 307,229
Middle East-North Africa 1,014 $0.7 20,938
Latin America-Caribbean 5,435 $2.5 82,694
Africa 389 $0.3 7,273
Total 71,672 $46.8 1,223,510
Among the world‟s top 20 largest spa-going countries in terms of revenues, all are
located within the three top regions (as shown in the table above), with the exception
of Mexico and Argentina. The five largest countries in terms of revenue (United
States, Japan, Germany, France, Italy) account for over 55% of industry revenues
worldwide. The twenty largest countries, as shown in the table below, account for
85% of world revenues. Eleven countries in the world have spa revenues over $1
billion annually.
Top 20 Spa Countries, 2007
Estimated Total
Estimated Total Spa Estimated Total
Number of Spas Revenues Spa Employment
(US$ billions)
United States 17,845 $12.06 275,788
Japan 6,442 $5.67 104,246
Germany 3,971 $3.84 86,917
France 2,746 $2.30 54,430
Italy 2,391 $2.24 50,942
United Kingdom 2,468 $1.72 43,835
China 4,518 $1.72 82,113
Spain 1,816 $1.53 34,637
Canada 2,817 $1.46 31,441
South Korea 2,465 $1.26 31,974
Austria 999 $1.22 24,072
Mexico 1,855 $0.87 29,793
Russia 1,625 $0.82 30,653
Switzerland 555 $0.70 14,307
Australia 674 $0.44 6,938
Greece 474 $0.43 9,515
Argentina 1,168 $0.42 14,246
Thailand 1,401 $0.39 48,680
India 2,359 $0.38 22,175
Hong Kong 578 $0.37 9,793
Spa Industry Profile: Europe
Europe‟s massive spa market has evolved from bathing and wellness traditions
that date back to medieval, and even Roman, times. The region has a deep-rooted
spa and wellness culture that emphasizes the use of natural and water-based
elements for therapeutic, curative, and preventive treatments.
In Europe, the “other” spas category primarily captures the extensive bath house
and sauna facilities that are especially prevalent in northern and eastern European
countries and in the former Soviet Bloc. A selected portion of these facilities in
each country is estimated to have crossed over into the spa industry by adding spa
facilities and services. Because they are smaller-sized establishments, these spas
represent approximately 2% of European spa market revenues.
Europe is also unique in that it is home to a large number of health resorts that
emphasize wellness, traditional healing therapies, and medically-based services.
For instance, in Russia and eastern Europe, there are hundreds, or even thousands,
of sanatoriums dating from the Soviet era, which offer wellness-based
healing/medical services and frequently require a long-term stay. A large portion
of these sanatoriums – many of which were state-owned or subsidized and have a
hospital-like atmosphere – are now out-moded or even closed down. However, a
small number are being modernized and re-cast as higher-end health resorts and
are crossing over into the spa industry. Overall, health resorts and destination spas
represent an estimated 27% of European spa industry revenues.
Spa Facilities in Europe, 2007
Estimated Total
Estimated Total Estimated Total
Spa Revenues
Number of Spas Spa Employment
(US$ billions)
Day/Club/Salon Spas 14,933 $7.55 237,473
Hotel/Resort Spas 4,297 $4.61 84,117
Destination Spas/Health Resorts 1,202 $4.93 91,962
Medical Spas 913 $0.87 9,248
Other Spas 1,262 $0.39 18,927
Total 22,607 $18.35 441,727
Asia-Pacific is the world‟s third largest spa market in terms of revenues and
second largest market in terms of number of spas. The industry size is estimated at
$11.4 billion in 2007, with 21,566 spas and 363,648 employees.
Spas are a relatively new, but high growth industry in Asia-Pacific. Across the
region – and especially in the emerging market countries of south/southeast Asia
8 Purchasing power parity GDP per capita is the GDP per capita adjusted according to the cost of goods and
services in each country, allowing for a more accurate comparison of the standard of living across countries.
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The Global Spa Economy 2007
and the Pacific islands – the market is typically dominated by large hotel/resort
spas catering to international tourists. However, some of the middle and upper
income countries (namely, Japan, Korea, Hong Kong, Singapore, Australia, and
New Zealand) also have a significant day/club/salon spa sector serving the local
market. Medical spas are a new, but rapidly growing sector in parts of Asia, linked
with a rising interest in medical tourism in the region.
Estimated Total
Estimated Total Estimated Total
Spa Revenues
Number of Spas Spa Employment
(US$ billions)
Day/Club/Salon Spas 10,805 $5.57 162,733
Hotel/Resort Spas 2,944 $3.04 80,162
Destination Spas/Health Resorts 82* $0.28 3,937
Medical Spas 939 $1.05 12,430
Other Spas 6,796 $1.44 104,387
Total 21,566 $11.39 363,648
*
This figure is larger than might be expected because it includes a number of health resorts in Australia and New Zealand,
as well as ayurvedic resorts in India.
The North American spa industry ranks second in the world in terms of revenues
and third in the world in terms of the number of spas. The region‟s estimated
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The Global Spa Economy 2007
20,662 spas had approximately $13.5 billion in revenues and 307,229 employees
in 2007.
Both the United States and Canada have highly-developed spa markets, but
industry segments continue to grow and new business models continue to emerge
in both countries. An increasing number of mobile establishments are offering spa
services on the premises of a customer‟s home or office. There is also a growing
number of establishments that specialize in a single spa service, such as massage
or facials, and cater to “entry-level” spa-goers at lower price points. While these
establishments may not be considered as true “spas” under strict industry
definitions, they are helping to bring the spa concept to a broader portion of the
consumer market. The “other” spas category in North America captures these
emerging specialty spas, as well as cruise ship spas. This category represented
about 4% of industry revenues in 2007.
Spa Facilities in North America, 2007
Estimated Total
Estimated Total Estimated Total
Spa Revenues
Number of Spas Spa Employment
(US$ billions)
Day/Club/Salon Spas 15,355 $6.67 201,272
Hotel/Resort Spas 2,090 $3.32 61,945
Destination Spas/Health Resorts 138 $0.61 11,281
Medical Spas 2,081 $2.39 26,332
Other Spas 998 $0.54 6,400
Total 20,662 $13.53 307,229
The Middle East and North Africa had approximately 1,014 spas, earning about
$747 million in revenues and employing 20,938 persons in 2007.
The spa industry in Middle East-North Africa differs significantly from that of
other regions in that it is dominated by the hotel/resort spa sector. Hotel/resort
spas represent over 60% of industry revenues in the Middle East, as compared to
25% in North America, Europe, and Asia-Pacific. Day/club/salon spas are still a
comparatively small portion of the industry in the Middle East and North Africa,
with 19% of revenues in 2007.
The Middle East has a historic bathing tradition linked with hammams or Turkish
baths, which have their roots in the early days of Islam and which were derived
from Roman and Greek bathing traditions. Like other culturally-rooted wellness
traditions and therapies around the world, the hammams have many synergies
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The Global Spa Economy 2007
with the spa industry, and some are beginning to add upgraded spa facilities and
services. Conversely, many traditional day spas and hotel/resorts spas are adding a
cultural element to their services by offering specialized treatments that are
grounded in hammam bathing traditions. The “other” spas category in the Middle
East region attempts to quantify the traditional hammams and bath houses that
have crossed over to the spa sector – this category represented just over 1% of
industry revenues in 2007.
Spa Facilities in Middle East-North Africa, 2007
Estimated Total
Estimated Total Estimated Total
Spa Revenues
Number of Spas Spa Employment
(US$ billions)
Day/Club/Salon Spas 440 $0.14 6,259
Hotel/Resort Spas 441 $0.45 12,554
Destination Spas/Health Resorts 7 $0.11 1,300
Medical Spas 26 $0.03 331
Other Spas 99 $0.01 494
Total 1,014 $0.75 20,938
Latin America-Caribbean is the fourth largest spa region in the world, but its
industry is significantly smaller than those of the top three regions (Europe, North
America, and Asia-Pacific). It had an estimated 5,435 spas, with revenues of $2.5
billion and employment of 82,694 persons in 2007.
The Andes region, stretching from Panama in the north to the Patagonia region in
southern Chile and Argentina, is home to thousands of hot/thermal springs. Many
of these springs have been developed into resorts and bathing facilities, primarily
catering to local and regional tourists. While many are very basic, a portion of
these establishments offer a higher grade of services, amenities, and
accommodations and have crossed over to the spa industry. The “other” spas
Estimated Total
Estimated Total Estimated Total
Spa Revenues
Number of Spas Spa Employment
(US$ billions)
Day/Club/Salon Spas 3,381 $1.00 48,480
Hotel/Resort Spas 1,539 $0.99 26,571
Destination Spas/Health Resorts 48 $0.21 3,426
Medical Spas 313 $0.29 3,478
Other Spas 154 $0.01 740
Total 5,435 $2.52 82,694
Africa has a very small spa market, and the industry is concentrated in a handful
of wealthier countries and upscale tourism destinations (e.g., South Africa,
Namibia, Botswana, Kenya, and Seychelles). The number of spas is estimated at
389, with $276 million in revenues and 7,273 employees in 2007.
Like in the Middle East, the African spa industry is dominated by high-end
hotel/resort spas and a small number of destination spas and health resorts that
cater to wealthy foreign tourists. Together, these account for over 78% of the
region‟s spa industry revenues. The only country with a significant local
day/club/salon spa market is South Africa.
Spa Facilities in Africa, 2007
Estimated Total
Estimated Total Estimated Total
Spa Revenues
Number of Spas Spa Employment
(US$ millions)
Day/Club/Salon Spas 199 $57.8 2,891
Hotel/Resort Spas 178 $180.6 4,014
Destination Spas/Health Resorts 8 $35.5 333
Medical Spas 2 $2.0 25
Other Spas 2 $0.2 10
Total 389 $276.2 7,273
of small destination spas and health resorts in South Africa, along with one very
upscale destination spa in Seychelles.
Country Coverage: The estimates presented here consider the following African countries: Angola, Benin,
Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros,
Congo
(Dem. Rep.), Congo (Rep.), Cote d'Ivoire, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia,
Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania,
Mauritius, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome & Principe, Senegal, Seychelles,
Sierra Leone, Somalia, South Africa, Sudan, Swaziland, Tanzania, Togo, Uganda, Zambia, Zimbabwe.
Global spa capital investments are estimated at $13 billion in 2007, which represents
27.7% of total spa industry revenues. Conversations with industry executives suggest
that this investment rate is likely to accelerate in 2008, as a large number of projects
are already in the works, especially in the emerging markets of Asia, the Middle East,
and parts of Latin America and Europe.
The estimated distribution of 2007 spa capital investments across the world‟s regions
is provided in the table below.
Global Spa Capital Investments by Region, 2007
estimated $1.8 billion of capital investments in 2007. Middle East-North Africa has a
small spa market by comparison, but has been experiencing very high rates of
investment – primarily in the Gulf countries – estimated at $1.0 billion in 2007. The
Latin America-Caribbean spa market is also more modest in size but growing rapidly,
receiving an estimated $1.6 billion of capital investments in 2007.
3. Spa Education
The spa education sector comprises two main components: spa therapist education
and spa management education. Together, these sectors accounted for over $311
million of revenues throughout the global economy in 2007.
Global Spa Education Expenditures, 2007
Estimated Spa Education-Related Expenses (US$
millions)
Spa therapist education $309.4
Spa management education $2.0
Total $311.4
Spa therapist education includes spending by individuals who are seeking training
and professional qualifications in order to enter or advance in the spa industry. 9 For
example, individuals in North America and Western European countries may pay
$5,000 to $10,000 for coursework that allows them to obtain the initial certification
necessary to enter the spa industry as a therapist. In addition, in a number of countries
spa therapists are required to take continuing education in order to renew their
certification. In 2007, individuals around the world spent an estimated $309.4 million
on spa therapist education.
education
Education Expenditure by Region, 2007
North America
expenditures are in Europe and North ($143.1), 46.3%
9 Estimates for spa therapist education do not include the training provided and paid for by spa-related
employers and spa products companies, because these expenditures are already captured in the core industry
cluster revenues and their resulting multiplier impacts.
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The Global Spa Economy 2007
continuing education for estheticians – who are in especially rare supply – is frequently paid
for by employers or product producers. Massage therapists, on the other hand, are more
likely to be self-employed and are more likely to pay for their own continuing education. In
Europe, it is estimated that the cost of continuing education for spa therapists is roughly split
between the employee and employer. In emerging markets, the bulk of training is likely to be
provided by employers, with most training taking place in high-end destination spas and
urban or resort hotels.
Spa management education is a small but critical part of the spa economy. Spa
management education courses are provided by a small number of hospitality
management programs worldwide, typically as an elective course within a broader
curriculum to qualify for a professional degree in tourism/hospitality management or
a similar field. Spa management education is also commonly offered as short training
courses or online courses through associations, private companies, or nonprofits.
Expenditures on spa management education are estimated at $2.0 million globally in
2007.
4. Spa Consulting
Spa consulting is a vital segment of the spa economy, providing services such as
conceptualization, design, and branding of new spas; spa management and training
solutions; and spa-related research and benchmarking. This industry segment consists
of many small companies led by specialized professionals who have high-level
executive experience in the spa industry, as well a number of small units operating
within larger travel, research, consulting, and management companies around the
world. The size of the spa consulting sector is estimated at approximately $68.0
million in 2007.
Global Spa Consulting Revenues, 2007
Spa Consulting Total $68.0 million
5. Spa Media, Associations, And Events
Spa-related media, associations, and events are combined as one segment for this
study because these activities are frequently conducted by businesses and
organizations who are engaged in more than one type of activity in the promotion of
the spa industry; therefore, their revenues often come from a combination of these
sources. For example, many companies that organize spa and related industry trade
shows and events often publish magazines and operate websites that promote the
industry. Similarly, many spa and related industry associations publish magazines as
well organize events and trade shows. The combined size of the global spa media,
associations, and events sector is estimated at $133.1 million in 2007.
The spa-branding trend is not limited to skin care and body care products. Other
product categories capitalizing on this trend include aromatherapy products and
candles; personal massage devices; bathrobes and bath linens; loungewear, leisure,
and fitness clothing; and much more. In the United States, even the home construction
and renovation market is benefiting from the spa-branding trend. An increasing
number of high-end home bathroom renovation projects are aimed at creating a
spalike atmosphere within individuals‟ homes.
Given the relatively new and amorphous nature of spa-branded products, there is
currently no global data available to measure the size or growth rate for this market.
Even measuring the spa-branded portion of the skin care and body care products
market is a challenge, because there is no existing data source that segments the
market in this way. Just as an example of potential market size, the U.S.
cosmeceuticals market (which could be considered to be solidly part of the
Due to the lack of global data, this study does not attempt to quantify the size of the
spa-branded products market – but the size of the sector worldwide can be assumed to
be significant.13
B. Spa-Enabled Industries
SRI estimates that 142 million international and domestic “spa trips” were taken in
2007.14 Approximately 88% of these trips were taken domestically, or within
travelers‟ home countries, and 12% of trips were taken internationally. “Spa trips”
represent an estimated 2% of total international and domestic trips taken around the
world in 2007.
11 Packaged Facts, Market Trends: The U.S. Cosmeceuticals Market, January 2005. Cosmeceuticals are skin
care, makeup, and hair care products that are positioned as not only enhancing appearance, but also having
therapeutic or preventive benefits.
12 Strategic Research Institute, 5th Annual Cosmeceuticals Conference Overview, www.almevents.com/
conf_page.cfm?instance_id=29&web_id=1082&pid=692.
13 The portion of the spa-branded products market that covers personal care and cosmetics/toiletries items is
part of the broader global beauty and beauty products market, which is included in this study as an “associated
spa lifestyle industry.” This industry is discussed and quantified in section III.C. of this report.
14 For the purposes of this study, a “spa trip” is defined as a trip of at least one night‟s duration, either within or
outside of a person‟s country of residence, in which the person‟s motivation for the trip includes the enjoyment
of spa services or treatments.
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The Global Spa Economy 2007
Estimated Number of "Spa Trips," 2007 Estimated Spa Travel Expenditures, 2007
# of
International
Spa Trips
(17,661,283) International
12.4% Spa Travel
Expenditures
($39.8) 37.5%
Domestic Spa
Travel
Expenditures
# of Domestic
($66.2) 62.5%
Spa Trips
(124,247,825)
87.6%
(US$ billions )
SRI estimates that global spa-related real estate investment totaled over $88 billion in
2007.16 This estimate is conservative, as it mainly captures construction activities
within commercial/mixed-use projects. There are also an increasing number of purely
residential construction projects around the world that incorporate spa facilities and
market the spa lifestyle as a key selling point. Because there is no global, comparable
data source for residential construction across countries, this report does not estimate
16 This estimate is extrapolated from global real estate investment data, the share of those investments made in
hospitality and mixed-used developments, and the estimated portion of those investments that incorporate a
sparelated lifestyle component. Total global real estate investment in hospitality and mixed-use projects is
estimated at $177 billion by Cushman & Wakefield.
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The Global Spa Economy 2007
The concept of health and wellness is amorphous and continues to evolve as it works
its way more deeply into popular nomenclature. According to the U.S. National
Wellness Institute (NWI), wellness is defined as “an active process through which
people become aware of, and make choices towards, a more successful existence.” 17
NWI presents six dimensions of wellness, which together encompass a wide variety
of human activities and endeavors:
Physical: Benefiting from regular physical activity, healthy eating habits, strength
and vitality, personal responsibility, self-care, etc.
The global health and wellness trend is also being captured and measured through the
concept of LOHAS, an acronym for “Lifestyles of Health and Sustainability.” The
LOHAS concept captures the segment of the consumer market that is focused on
“health and fitness, the environment, personal development, sustainable living, and
social justice.” In the United States alone, this market is estimated at $209 billion,
covering about 19% of U.S. adult consumers. Market segments counted in this
estimate include: personal health products and services, natural lifestyle products and
services, green building, alternative energy, alternative transportation, and
ecotourism.19
The spa industry sits solidly at the center of the global health and wellness trend. It is
both a driver and beneficiary of this evolving concept. In order to capture the
important synergies between the spa industry and other health and wellness-related
industries, this study has identified four industries as “spa lifestyle associated
industries:”
Beauty and beauty products industry: Beauty, hair, and nail care services;
cosmetics, toiletries, and other beauty and personal care products and appliances.
Fitness and fitness products industry: Health clubs and fitness services; fitness
and exercise clothing; fitness and exercise equipment; mind/body fitness services
and products (e.g., yoga, Pilates, etc.).
Beauty and wellness medicine industry: Cosmetic and plastic surgery (surgical
and non-surgical procedures); prescription skin care pharmaceuticals; weight loss
18 Ibid.
19 LOHAS Online, About LOHAS: A History of the Sustainable Marketplace, www.lohas.com/about.html.
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The Global Spa Economy 2007
and weight control services, pharmaceuticals, and related products; and medical
tourism.
Healthy foods and nutrition industry: Organic foods; functional foods; vitamins
and dietary supplements.
These four industries were selected based on their interconnectedness with the spa
industry. The products and services represented by each of these sectors are, to a
certain extent, linked with or marketed and sold through spa facilities, but also
represent much broader industries that reach far beyond the spa sector. A wide variety
of “spa-branded” cosmetics, beauty products, foods, and nutritional items are sold at
spas for example, but these sectors also encompass a vast global market for natural,
organic, therapeutic, and healthy foods and personal care products that are sold
through many different channels. Many health and fitness clubs are gradually
incorporating spas into their facilities, but there is also a broader, rapidly growing
global industry for exercise, fitness, and mind-body wellness activities (such as yoga
and Pilates). Similarly, an increasing number of medical spas are offering cosmetic
and dermatological procedures, nutritional counseling, weight loss services, and other
medically-based wellness services alongside traditional spa services, but this
represents only a fraction of the global beauty and wellness medical market.
SRI estimates that the four “spa lifestyle associated industries” represented a global
market of $1.1 trillion in 2007.
Global Spa Lifestyle Associated Industries, 2007
Global Market Size (US$ billions)
Beauty and beauty products industry $500.2
Fitness and fitness products industry $241.3
Beauty and wellness medicine industry $195.8
Healthy foods and nutrition industry $162.4
Total $1,099.7
D. Economic Impact Of The Spa Industry
The spa industry‟s impact on the global economy includes both the direct effects of
the core sectors, as well as their indirect and induced (or multiplier) effects on the
overall economy. In economics, the idea of the multiplier is that changes in the level
of economic activity in one industry have a “ripple effect” that results in an impact on
many other industries throughout the economy. For example, a portion of each dollar
spent at a spa is then spent by the spa owner to purchase goods and services for the
spa facility. The producers of these goods and services must, in turn, increase
production – these are indirect effects. In addition, spa employees spend much of
their incomes purchasing goods and services, and this requires companies in a myriad
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The Global Spa Economy 2007
of other industries to hire employees and increase output to meet this demand – these
are induced effects.
Therefore, the spa industry‟s total economic impact includes both the employment
and revenues of spa-related businesses, as well as the employment and revenues
generated in other sectors of the economy through subsequent purchases of goods and
services by spa-related businesses and employees. Additional economic impacts are
generated through the spa industry‟s influence on “enabled” industries, such as
tourism and real estate.
Overall, in 2007, the $60.3 billion core spa industry generated a total economic
impact of $374 billion for the world economy, including the direct, indirect, and
induced economic impacts of core spa industry activities as well as the impacts of
spa-enabled industries.
Economic Impacts of the Global Spa Industry, 2007
Spa Industry
Spa Industry Indirect &
Economy-Wide
Direct Impact Induced
Impact
(US$ billions) Impacts
(US$ billions)
Core Spa Industries $60.31
Spa Facility Operations $46.81
Spa Capital Investments $12.99
Spa Education $0.31
Spa Consulting $0.07
Spa Media, Associations, & $373.97
$0.13
Events
Enabled Spa Industries $194.35
Spa-Related Hospitality &
$106.05
Tourism
Spa-Related Real Estate $88.3
Total Spa Economy $254.66
Note: Some of the industry segments included in the direct spa economy calculations are excluded from the multiplier
analysis, because they do not represent new economic activity or their inclusion would result in double-counting. For
more details on the economic impact estimation methodology, see section V.
Advocating To Policymakers
When viewed through the industry cluster framework, the spa sector is a large and
significant global industry. The size and impact of the spa industry need to be
communicated clearly and strongly to government leaders so that:
Policy/regulatory changes that affect the sector can be made to enable proper
classification of establishments for consumer protection, but not to hinder industry
growth.
Bringing establishments that have evolved from distinctive cultural and historical
wellness and healing contexts under the spa umbrella will attract more
stakeholders and champions into the industry, thereby enriching and strengthening
the industry and what it offers to consumers.
It is evident from the size of the four “spa lifestyle associated industries” that the
spa industry is well-positioned at the nexus of booming lifestyle and wellness
trends. The spa industry and its associated industries share consumers who have
similar characteristics, preferences, and outlooks. Linking the spa industry with its
associated industries can help to cross-promote a broader wellness consciousness
and lifestyle and will ultimately increase consumer awareness of spas.
Consumers around the world make different associations with the term “spa.”
Allowing for an interpretation of “spa” through the lens of local cultures and
traditions enables establishments to evolve and move under the spa industry
umbrella, as they make investments and adapt to the needs and desires of the
modern consumer.
A more “democratic” and less “elitist” approach to labeling what is and what is
not a spa will help appeal to a broader market. Today‟s value-conscious salon spa
or mobile spa customer may become tomorrow‟s customer of a high-end
destination spa.
Informing Investors
As a sector that is just beginning to take off on a global scale, the spa industry
presents investors with exciting and lucrative investment opportunities.
This study provides a comprehensive and global view of the spa industry‟s size,
scale, potential, and opportunities for current and prospective investors.
The size and potential of the spa economy should be emphasized to the potential
workforce and education establishments, conveying the message that the spa
industry is a growing sector with career mobility that is worthwhile of individual
and institutional investments in education, training, and certification.
The career prospects in this large and growing industry need to be communicated
to the current and future crop of spa management professionals in order to attract
more talent to the industry. This research can help to support dialogue between the
spa industry and higher education institutions active in the fields of hospitality
and business administration, in order to develop specialized technical and
management curricula that will produce strong professionals for the spa industry.
A. Data Collection
Unique challenges for spa industry data collection
Collecting spa data and quantifying the global spa industry pose several unique
challenges:
For most industry studies, reliable and comparable regional data is typically only
available from public sector sources. In the United States and globally, industry
data is collected by various government agencies (i.e., UNIDO, Eurostat, U.S.
Census Bureau, U.S. Bureau of Labor Statistics, etc.) according to standardized
industry coding systems, which include NAICS in the United States, NACE in
Europe,
ISIC worldwide, as well as hundreds of other country-specific classification
systems. While these industry classification systems do a good job of measuring
“traditional” industry activities, they are not set up to measure new and/or
evolving service, knowledge-based, and high-tech industries, such as spas,
tourism, information technology, biotechnology, environmental technology, etc.
For example, in the North American Industry Classification System (NAICS), spa
businesses might be classified under any of the following codes:
• For Day/Club/Salon Spas: 81211 – Hair, Nail, and Skin Care Services; 81219
– Other Personal Care Services; or 71394 – Fitness and Recreational Sports
Centers
• For Hotel/Resort and Destination Spas: 7211 – Traveler Accommodation
• For Medical Spas: 62111 – Offices of Physicians
The lack of a consistent industry code to classify spas, and to separate them from
other related beauty, fitness, tourism, and medical industries, means that standard
public sector industry data sources are of limited use when conducting research of
this nature.
A wide variety of spa industry studies have been conducted at the country and
regional levels by government agencies, industry associations, and private
research and consulting firms – including ISPA, Intelligent Spas, Diagonal
Reports, and Euromonitor, to name just a few. These studies provide the only
reliable source of data currently available for the global spa industry. However,
the lack of a commonly-accepted industry definition of what is a “spa” means that
each study defines the sector differently. Therefore, the data available in these
studies is not comparable across countries and can only be used as a guide when
conducting global-level analysis.
A number of spa research and consulting firms conduct spa benchmarking studies,
which are typically targeted at investors and industry insiders for the purposes of
investment planning, feasibility analysis, and forecasting. For the purposes of
global research, these studies present the same definitional issues described above.
In addition, they often focus on specific portions of the spa sector – i.e., large
resort/hotel spas or large day spa chains. Given that the global spa industry also
has thousands of small, privately and locally-owned establishments, such
benchmarking data cannot be assumed to be representative of spas in every
country around the world and can only be used as a guide for this kind of study.
Primary survey data. Primary data was collected through a global survey of spas
and spa-related businesses. The Internet-administered survey collected
information on revenues, employment, and capital investments from
approximately 1,000 businesses around the world. It should be noted that while
this survey had a large number of responses, it was not intended to be a global
census. The survey provided valuable data on the typical size, revenues, and
characteristics of different types of spa businesses in countries around the world;
this information was a key input for the spa economy estimation model.
including hotel/resort spas, destination spas, and cruise ship spas. This research
included the following: compiling the number and locations of hotel/resort spas
for over 50 major international/regional hotel brands around the world; visiting
the websites of over 600 destination spas, health resorts, ayurvedic resorts,
thalassotherapy resorts, and medical resorts worldwide (to count, verify, and
assess size); verifying hotel/resort spa data for small, high-tourism countries
through tourism and hotel directory websites; and compiling cruise ship spa data
through the websites of 30 major international cruise lines and the annual reports
of key hospitality and spa management companies.
Secondary reports and data. Existing regional and country-level data and
information were collected through a wide variety of secondary resources,
including spa industry research studies done by private companies, industry
associations, and government agencies.
Economic and demographic data. For every country included in the study, 10 to
15 economic and demographic indicators were collected to serve as parameters for
the spa estimation model. Indicators included: population, per capita income,
GDP, consumer spending patterns, and domestic and international tourism arrivals
and expenditures, among others. This data came from standard international
sources (e.g., World Bank, World Tourism Organization, Euromonitor, etc.).
B. Estimation Methodologies
The SRI team developed spa economy estimates using a tailored analytical model that
incorporates multidimensional inputs and factors. The model covers 210 countries in
all regions of the world. In general, specific data points for each country were
collected using the methods described above, and a rigorous estimation model was
then developed to account for a variety of parameters (such as country size, standard
of living, tourism characteristics, etc.). Qualitative inputs from executive interviews,
existing industry studies, and other relevant research were used to formulate and
verify estimates. Spa estimates were also benchmarked for scale against a variety of
related sectors at an international, regional, or country level, including health clubs,
beauty salons, beauty and cosmetic products, hotel/resorts, and tourism.
Spa Facilities
Hotel/Resort Spas. To estimate the global number of hotel/resort spas, the SRI
team first counted the number of hotel/resort spas country-by-country for 50
brands and sub-brands of upscale hotel and resort chains, as well as selected spa
chains with an established presence in hotels. As another benchmark, the team
compiled the total number of luxury hotels by country using a variety of online
search engines, which served as an additional baseline and cross-check for luxury
hotel/resort spa estimates. For countries with poor coverage using these two
methodologies, SRI further supplemented the estimates by online queries using
search engines to find hotels and resorts with spas within specific countries, and
by visiting tourism and hotel directory websites for a large number of high-
tourism countries. In order to include locally and regionally based hotel/resort
spas not captured through the above channels, SRI then extrapolated the country
totals to account for the entire market of hotel/resort spas and made country-by-
country adjustments based on tourism market characteristics (e.g., whether
tourism is dominated by mass tourism, niche tourism, luxury/exclusive clientele;
whether there is a large degree of domestic tourism; etc.). Hotel/resort spa
revenues and employment were estimated country-by-country, based on regional
and country industry averages gathered through survey data, secondary sources,
and executive interviews.
The specific hotel/resort and spa chains covered through this research include the
following:
Accor (including Sofitel), Aman Resorts, A-Rosa Resorts, Banyan Tree Hotels &
Resorts (including Angsana Resorts), Canyon Ranch, Capella Hotels & Resorts,
COMO Hotels & Resorts, Danubius Hotels, Dreams Resorts & Spas, Excellence
Group Resorts, Fairmont Raffles Hotels International (including Fairmont,
Raffles, and Swissotels), Four Seasons Hotels & Resorts, Hilton (including
Conrad Hotels & Resorts and The Waldorf Astoria Collection), Golden Door,
Hyatt Regency Hotels (including Park Hyatt Hotels, Grand Hyatt Hotels, and
Hyatt Resorts), Intercontinental Hotels & Resorts, Isrotel Hotels, Jumeirah Hotels
& Resorts, Karisma Hotels & Resorts, Kempinski Hotels, Kimpton Hotels,
Mandara Spas, Mandarin Oriental, Marriott Hotels & Resorts (including JW
Marriott Hotels & Resorts, Renaissance Hotels & Resorts, The Ritz-Carlton Hotel
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Company, and Bulgari Hotels & Resorts), Movenpick Hotels & Resorts, Oberoi
Hotels & Resorts, Occidental Hotels & Resorts, Omni Hotels, Orient-Express
Hotels, Palace Resorts, The Peninsula Hotels, Pueblo Bonito Resorts & Spas,
Rezidor Group (including Radisson SAS and
Regent), Shangri-La Hotels and Resorts (CHI spas), Six Senses Resorts and Spas, Sonesta
Collection, and Starwood Hotels & Resorts (including Le Meridien, W Hotels, Westin,
Sheraton, St. Regis Hotels & Resorts, and The Luxury Collection).
Day/Club/Salon Spas; Medical Spas; “Other” Spas. The SRI team initially
collected all available country-level data on these types of spas through available
secondary sources and reports published by private firms, associations, and
government agencies, as well a through a U.S.-based database provided by
SpaFinder. This data was then compared on a country-by-country basis and
adjusted to account for definitional differences across different sources. For
countries where no data was available, the research team developed an estimation
methodology based on measuring each spa type on a per capita basis and making
adjustments for a number of different country parameters, including: standard of
living (purchasing power parity GDP per capita 20); the degree of urbanization;
income distribution; characteristics of the beauty, health, and wellness market;
and cultural/historical traditions related to beauty, bathing, saunas, etc. Spa
revenues and employment for each category were estimated country-by-country,
based on regional and country industry averages gathered through survey data,
secondary sources, and executive interviews.
20 Purchasing power parity GDP per capita is a GDP per capita figure that is adjusted according to the cost of
goods and services in each country, allowing for a more accurate comparison of the standard of living across
countries.
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Cruise Ship Spas. Cruise ship spa data was collected primarily using the annual
report of Steiner Leisure, which operates the spas on a large share of luxury cruise
ships worldwide, supplemented by research conducted through the websites of 30
major international cruise lines.
To estimate hotel/resort and destination spa investments in 2007, SRI counted the
new hotel/resort openings and major hotel/resort renovations by country in 2007
and 2008 for the chains referenced above by perusing their annual reports, press
releases, and websites, as well as other online sources. The research team then
estimated the average investment expenditures per hotel/resort spa by chain, and
applied these figures to the number of hotel/resort openings in 2007 and 2008.
Adjustments were made according to SRI estimates of the proportion of hotels
that would have spas by hotel/resort chain, as well as an estimated proportion of
spending that would have been incurred in 2007. However, investments made by
the large global brands represent only one segment of hotel/resort capital
investment. In order to capture expenditures made by national, local, and
independent spas, SRI extrapolated the estimated country totals based on
estimated growth rates of new spas for each region.
Spa Education
Spa Therapist Education. This category includes the education of spa therapists,
primarily massage therapists and estheticians. It covers two components: 1)
education expenses accrued by individuals who sought initial training or
credentials in 2007 in order to enter the spa industry; and 2) education expenses
accrued by individuals who sought continuing education in 2007 in order to
advance in their careers in the spa industry. The estimate only includes education
expenditures paid for by spa therapists themselves. It does not include the
extensive training provided and paid by employers and spa products companies,
because those expenditures are already captured in the core industry cluster
revenues and their resulting multiplier impacts.
Spa Consulting
Media, associations, and events are combined into one spa segment for this study
because these activities are frequently conducted by businesses and organizations
that are engaged in more than one type of activity in the promotion of the spa
industry, and therefore, their revenues often come from a combination of these
sources. For example, many companies that organize spa and related industry
trade shows and events often publish magazines and run websites that promote the
industry. Similarly, many spa and related industry associations publish magazines
as well as organize events and trade shows. To estimate the size of this spa
industry segment, SRI conducted extensive research to compile a list of spa
industry associations, expos, trade shows, and magazines/media outlets
worldwide.
For spa associations, the research team compiled a list of more than 60
associations that specialize in the spa industry around the world and then
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For spa events, SRI compiled information on consumer and trade shows in the spa
industry, as well as major beauty shows that have a significant spa component – a
list that totaled more than 50 events/shows globally. SRI estimated revenues from
these events based on published information on the size of the shows, such as the
number of exhibitors and sponsors, the cost of exhibition space and participation,
and other related data points. For trade shows and events in which spa is a
component but not the primary focus of the event (e.g., beauty shows), SRI
apportioned only part of the estimated event revenues to the spa economy.
For spa media, SRI compiled a list of 45 spa-related consumer and trade
publications, including the key magazines and directories for the spa industry
around the globe. The research team estimated subscription and advertising
revenues for these publications based on circulation characteristics, supplemented
by inputs from more than 30 media companies that participated in the global
survey conducted for this project. These estimates were then cross-checked and
benchmarked against industry-level estimates of overall magazine revenues and
their distribution across the fitness/spa, hospitality, and beauty sectors worldwide.
In addition, as with most industries, the Internet is a critical and rapidly growing
media and advertising channel for the spa industry. However, this is an emerging
and evolving channel that marketing and advertising executives are still struggling
to quantify and measure, with no source of national or international data available.
SRI estimates that Internet advertising adds 20% to overall print media advertising
revenues. Print and Internet advertising revenues were combined to reach an
overall spa media revenue estimate.
This category measures the portion of international and domestic tourist trips and
expenditures that can be considered “spa trips.” For the purposes of this study, a
“spa trip” is defined as a trip of at least one night‟s duration, either within or
outside of a person‟s country of residence, in which the person‟s motivation for
the trip includes the enjoyment of spa services or treatments.
To calculate the number of “spa trips,” the SRI team collected data from the
World Tourism Organization (WTO) for: 1) international tourist arrivals by
country, and 2) domestic tourist trips by country.21 For countries where WTO
21 According to the WTO, international tourist arrivals is defined as the number of tourists who travel to a
country other than that in which they have their usual residence, but outside their usual environment, for a
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The Global Spa Economy 2007
statistics were not available, SRI made extrapolations based on the characteristics
of the country and its tourism market. Based on a small number of international
spa tourism studies, as well as various country-based surveys and statistics on
traveler motivations, the SRI team estimated the percentage of international and
domestic trips in each country that could be considered “spa trips.” These
percentages ranged from 0% to 20% for international trips and from 0% to 10%
for domestic trips. The number of “spa trips” was then calculated using the WTO
data on total international and domestic tourist trips.
To calculate “spa trip” expenditures, the SRI team collected data from WTO and
other sources for: 1) international tourism receipts by country, and 2) domestic
tourism expenditures by country. This data encompasses expenditures by tourists
on accommodation, food and beverage, transportation, entertainment, shopping,
and other activities. For countries where these statistics were not available, SRI
made extrapolations based on the characteristics of the country and its tourism
market. The team then calculated the average expenditure per tourist per “spa trip”
for each country. Average expenditures per “spa trip” were multiplied by the total
number of “spa trips” in each country to calculate total spa tourism expenditures.
The research team decided to use Cushman & Wakefield‟s International Atlas
Summary 2008 as the primary data source for this report because it provides the
most comprehensive and detailed data on the global distribution of investments
period of at least one night (but not exceeding 12 months) and whose main purpose in visiting is other than an
activity remunerated from within the country visited. Domestic tourist trips are defined as trips made by a
resident of a given country within his/her residential country, but outside of his/her usual environment, for a
duration of at least one night but less than 12 months, and whose main purpose is other than the exercise of a
remunerated activity in the place visited.
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The Global Spa Economy 2007
across regions and across different real estate investment categories. The
Cushman & Wakefield commercial real estate data is apportioned into four
categories: offices, retail, industrial, and “other.” Based on interviews with real
estate industry executives, SRI determined that spa-related real estate falls within
the “other” category, which is primarily made up of hospitality and mixed-used
projects. This is because spa-related real estate is typically developed within a
larger hotel/resort investment project that includes golf courses, club houses,
dining, recreation, and other amenities that enhance relaxation and lifestyle.
According to Cushman & Wakefield, total investment in hospitality and mixed-
used real estate projects is estimated at $176.7 billion globally in 2007 (or 19% of
total global commercial real estate development). Interviews with executives from
global hospitality and spa-related real estate companies revealed a wide range of
opinions, but a conservative estimate by SRI following these interviews is that
about 50% of hospitality and mixed-use investments have a spa lifestyle
component built into the real estate development concept. This amounts to $88.3
billion of global investment in spa-related real estate in 2007.
“Spa lifestyle associated industries” represent a selected set of industries that are
interconnected with the spa industry through a common emphasis on health and
wellness, and, to some extent, common sales and marketing channels. The
following four industries have been identified for this report as “spa lifestyle
associated industries.” Each of these sectors has a component that is marketed and
sold through spa facilities, but they also encompass much broader global
industries in their own right, which are marketed and sold through a wide variety
of non-spa channels.
• Beauty and beauty products industry: Beauty, hair, and nail care services;
cosmetics, toiletries, and other beauty and personal care products and
appliances.
• Fitness and fitness products industry: Health clubs and fitness services;
fitness and exercise clothing; fitness and exercise equipment; mind/body
fitness services and products (e.g., yoga, Pilates, etc.).
• Beauty and wellness medicine industry: Cosmetic and plastic surgery
(surgical and non-surgical procedures); prescription skin care
pharmaceuticals; weight loss and weight control services, pharmaceuticals,
and related products; and medical tourism.
To calculate the market size for each of the spa lifestyle associated industries, the
SRI team collected consumer spending and industry size data from a wide variety
of secondary reports and sources across the sub-components of each industry as
defined above. Key data sources included Euromonitor, Kalorama Information,
Global Industry Analysts Inc., IHRSA, ASAPS, and others. Where market data
was only available for selected countries and regions, or where the data did not
match the industry definitions outlined above, the SRI team made estimations and
adjustments using economic parameters such as country size, income levels,
regional market and cultural characteristics, etc. Market size data for each industry
sub-component was then summed to reach estimates for the market size of each
spa lifestyle associated industry.
Direct Economic Impact. The direct economic impact of spas is simply the size
of the spa industry cluster in terms of revenues and employment. The “global spa
economy” can be calculated by adding together the size of each of the core and
enabled industries.
Direct Impact of the Global Spa Economy
+ Spa Facility Operations
Industries
Core
and services, which increases demand and supports jobs in other sectors of the
economy. These impacts are considered “induced” impacts. Together, the indirect
and induced impacts make up the multiplier impact of the spa economy.
Multiplier values vary from region to region, and from industry to industry, based
on the unique characteristics of a region‟s economy. Industries with more
linkages to other industries within a region will have a greater multiplier effect on
final economic activity relative to the initial, direct effect. Conversely, economies
and industry sectors dependent on a large share of imported supply will have
smaller multiplier effects. Service-based industries that depend largely on locally-
supplied labor to generate revenues – like the spa industry – frequently have
higher multiplier impacts than capital-intensive industries that depend on
imported inputs.
The SRI team utilized WTTC data to derive regional multipliers for industry
output (or revenues). These multipliers were then applied to the estimated values
for core spa industry revenues to calculate the global economic impact of the spa
industry. Some of the industry segments included in the direct spa economy
calculations were excluded from the multiplier analysis, because they do not
represent new economic activity or their inclusion would result in double-
counting. Multiplier analysis was calculated based on core spa facility revenues,
spa capital investment revenues, and spa education revenues. The following
industry segments were excluded from the multiplier analysis: (1) spa consulting,
and (2) spa media, associations, and events. Because activities in these sectors are
typically paid for through spa facility revenues, the economic impact of these
sectors was already captured in the multiplier impact calculated for spa facility
revenues. The market size for the two enabled industries was added to the
multiplier impact for the core industry to reach a total economic impact estimate.
VI. References
American Society for Aesthestic Plastic Surgeons. Statistics 2007.
Association Research Centre Inc. 2006 Canadian Spa Sector Profile. Prepared for the
Canadian Tourism Commission. July 2006.
Association Research Centre Inc. Spa, Health, & Wellness Sector Foreign Competitor
Profiles. Prepared for the Canadian Tourism Commission. December 2006.
Business Research & Economic Advisors. The Contribution of the North American
Cruise Industry to the U.S. Economy in 2006. Prepared for Cruise Lines
International Association. August 2006.
De Vierville, Jonathan Paul. “Spa Industry, Culture, and Evolution.” Massage and
Bodywork Magazine. August-September 2003.
Diagonal Reports. The European Spa Market 2007 (France, Germany Italy, Spain,
UK). 2007.
Feedback Research Services. U.S. Skin Care Markets & Trends: Assessments and
Overviews 2005. February 2005.
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The Global Spa Economy 2007
Global Industry Analysts, Inc. Sports and Fitness Clothing: A Global Strategic
Business Report. November 2007.
Global Industry Analysts, Inc. Weight Control Products: A Global Strategic Business
Report. March 2008.
Golf 2020 and SRI International. The 2005 Golf Economy Report. 2008.
Hartman Group of Seattle. Identifying the Spa Traveler: A Look at U.S. and
Canadian Consumer Attitudes and Motivators for Spa Vacations. Prepared for the
Canadian Tourism Commission and International Spa Association. 2006.
IBISWorld. Weight Loss and Dietary Centers (NAICS 81219a): Executive Summary
Report. December 2007.
Intelligent Spas. Spa Industry Profile Benchmarks Asia Pacific: A comparison of Spa
Industry Profile Survey Results of Australia, Indonesia, Malaysia, Philippines,
Singapore and Taiwan. 2007.
International Spa Association. ISPA 2006 Spa-Goer Study: U.S. and Canadian
Consumer Attitudes and Spa Use. September 2006.
IHRSA. The IHRSA Global Report: The State of the Health Club Industry. 2007.
Kalorama Information. Obesity: The World Market for Pharmaceutical and Surgical
Treatment. June 2006.
Kalorama Information. The Market for Physical Fitness Equipment. November 1999.
Lang Research Inc.. Travel Activities & Motivations Survey: Interest in Health Spas
Profile Report. December 2001.
Lang Research Inc.. U.S. Travel Market – Fine Dining and Spa Visits While On
Trips: A Profile Report. August 27, 2007.
Leisure Database Company. 2008 State of the UK Spa Industry Report. 2008.
MedSci Communications & Consulting Co. 2005 Canadian Spa Goers Survey.
Prepared for Leading Spas of Canada and Elmcrest College. February 2006.
Mitsui Knowledge Industry. A Look at the Japanese Spa Industry (draft report). May
2008.
Packaged Facts. Market Trends: The U.S. Cosmeceuticals Market. January 2005.
Parker, Philip M. The 2007-2012 World Outlook for Commercial Sports. ICON
Group Ltd.: 2006.
PKF Consulting and PKF Hospitality Research. Trends in the Hotel Spa Industry.
2007.
Rotter, Christine. “National Tourist Office Campaign Bears Fruit.” Wellness Focus: A
Special Publication of the Budapest Sun. April 13-19, 2006.
Topaz Consulting Group. Spa Industry Survey Report for Great Britain and Ireland.
2006.
Tourism Victoria. Victoria’s Spa and Wellness Tourism Action Plan 2005-2010.
Tsymbal, Nina. Overview of the Current State of the Russian Spa Industry. May 2008.
U.S. Commercial Service. Japan: Spa Market for Cosmetics and Beauty Products.
December 2006.
World Travel & Tourism Council. Tourism Satellite Accounting Regional Reports.
2008.
“Yoga Journal Releases 2008 „Yoga in America‟ Market Study.” Yoga Journal Press
Release. February 26, 2008.
The research team that carried out the Global Spa Economy 2007 study is drawn from
the Economics Program within SRI‟s Center for Science, Technology, and Economic
Development. Based in Washington, DC, the Economics Program provides top
quality research, analysis, and advice to private and public sector clients seeking to
make sound decisions and improve competitiveness in a changing policy and
economic environment.
Economics Program staff have conducted numerous economic impact studies at the
microeconomic (project), sector, macroeconomic, and international levels. A number
of these studies have focused on the economic impacts of tourism, golf, and other
industries, allowing these industries to position themselves more effectively to
policymakers, consumers, investors, and other stakeholders. Most of the analyses
required tailored economic models crafted specifically by SRI for clients. Economics
Program staff, all of whom hold advanced degrees in economics, business
administration, public policy, and related disciplines, are highly familiar with the
quality, breadth, and limitations of alternative data sources, as well as with
quantitative relationships and dynamics among different economic statistics and
industry variables.
The U.S. Golf Economy Reports and State-Level Golf Economy Reports. In 2002,
SRI was commissioned by Golf 20/20 and the World Golf Foundation to conduct a
groundbreaking study that estimated the “gross domestic product of golf.” This study
created a major public recognition of the size and contribution of the sport to the U.S.
economy. Subsequently, eight U.S. states commissioned SRI to conduct studies of the
economic impact of golf at the state level. SRI recently completed an updated U.S.
Golf Economy report, which was a centerpiece for the launch of National Golf Day on
April 16, 2008 at the U.S. Capitol by a large coalition of golf industry stakeholders.
Says Joe Steranka, CEO of PGA of America, "The stature of golf will grow as more
public and private officials in our nation's capital have a greater understanding of the
scale of our industry and the impact golf has on jobs, tourism, tax revenues and other
economic and environmental impacts at the local, state, and national levels."
Measuring the Concept of “Access” for FedEx. SRI was commissioned by FedEx
Corporation to articulate the concept of Access and measure its impact on people,
businesses, and nations across the world. As part of the research, SRI developed and
trademarked the Access Index with FedEx, created a measurement of different
dimensions of Access, and quantified its impact on key beneficiaries. The study
helped bolster FedEx‟s global thought leadership based on a future-looking paradigm.
SRI is currently working with FedEx to launch the updated Access Index 2008. More
information on this study can be found at: access.fedex.com.
In our experience, companies, industries, and government leaders have found that
quantifying what is considered difficult or impossible to measure, using rigorous
research modeling techniques, can prove to be a powerful tool for positioning,
branding, advocacy, and public recognition. We are very grateful for the opportunity
to work with the Global Spa Summit and many spa industry executives to jointly
make this small leap forward for the global spa community.
It is our hope that, over time, the spa economy measurement framework will be refined
and strengthened, but we can only do so by joining together as an industry. Therefore, we
welcome and invite your inputs, contributions, and collaboration. In particular, we hope
that you will share intelligence about new industry research and data that emerge in the
regions, countries, and spa markets where you operate. This intelligence will be
invaluable for creating more robust analysis and measurement of the spa economy, where
little information exists right now.
If you would like to share any data, insights, or studies for the next Global Spa Economy
report, please contact the Global Spa Summit by email: research@globalspasummit.org
or through www.globalspasummit.org.
We thank you in advance for your contribution to ongoing Global Spa Economy research.
Sincerely,