Abhishek Jaiswal

+91-8010713402 | jaiswalashu123@gmail.com

Objective
To be placed in your esteemed organization to acquire a position which would enable me to utilize my
technical and communication skills while contributing creative solutions for the advancement of the
Organization and to attain new levels of excellence.

Professional Experience
 Currently working as a UNIX System Admin in Accenture Solutions Pvt Ltd from
February 2020 till date under the client TIM (Italy)
 Completed paid internship in Python & ML at CETPA INFOTECH PVT LTD from September
2019 to February 2020.

Projects
1 : Client: TIM (Italy)
Duration: February 2020 till date
Location: Bengaluru
Role: UNIX System Admin
Operating Systems: Sun Solaris 9/10, RHEL 5,6,7 Cent OS 6/7,OEL 6/7
Tools: BMC Remedy, Solarwinds, HP OMI, IT-PAR, VMware Vsphere Client.

Project Responsibilities

 Built new Servers in Virtual Environment as well as physical servers.

 Handled HPE, DELL and Cisco hardware servers.
 Manage network monitoring system configuration.
 Having Server Hardware Knowledge on Server Blades, Blade enclosures, Blade networking,
VCEM consoles etc.
 Responsible for creating, modifying and deleting users, groups and assigning the permissions to
users and groups.
 Worked on email – gateway servers to configure the emails and troubleshooting it.
 Handled retirement/decommissioning of Servers.
 Monitored all the performance issues of the Oracle servers
 Worked with vendors like HP, RedHat, Dell, Oracle, Vmware, Cisco, EMC and resolved
hardware related issues.
 Oversaw tuning and performance monitoring for UNIX/Linux workstations, servers, and
peripherals.
 Implemented and documented systems for high-volume production environment.
 Installed Red Hat update on HP servers.
 Remotely administer servers via Terminal SSH service using Putty and via NX nomachine tools
 Maintained and configured VMs and Configuring the LVM (Logical Volume Manager) and
SVM ( Solaris Volume Manager) managing the volumes.
 Provide technical support for physical and virtual systems.
 Installed, supported, and configured software application on Linux Servers.
 Monitored, evaluated, and resolved hardware and software performance problems.
 Providing remote administration of Linux Servers.
  Configuring and administering NFS Servers.
 Package management with RPM and YUM in Redhat Linux and pkginfo/pkgadd/pkgrm Solaris
 Working with File system problems, incidents and service requests.
 Monitored various tools/ alerts and responded with defined SLA for Service Support like:
Incident Management, Problem Management, and Change Management & Vendor
Management.

 Incident Management:

 Working and monitoring different types of issues/incidents/alerts such as CPU Utilization, Disk
Space Utilization, host down alerts and responding them and resolving within the SLA limits
respectively.
 Ensure proper communication and quick resolution of incidents based on the severity levels.
 Monitoring, alerting/email alerting, escalation and reporting – all infrastructure and application
monitoring systems deliver real-time alerts to the Data Centre operators.
 Troubleshooting alerts, alarms, related to file system, CPU Utilization, and server connectivity.
Coordinate with the team at onsite for a smooth deployment, any change management or
production issues.
 Creating tickets to other support teams respectively for email alerts and getting them resolved
within the SLA limits.
 Analyze options, risks, and benefits of change implementation, and suggest ideas for solving a
problem.
 Handle daily server operations and backup process monitoring.
 Coordinating System / Requirement Analysis for understanding client (internal and external)
Business process and mapping them to required framework standards

 Problem Management:

 Identifies trends and potential Problem sources (by reviewing Incident and Problem analysis).
 Coordinated with the customer to gather requirements and manage expectations.
 Answered Client calls regarding usability issues and provided detailed information on
functionality and intended operations.
 Prevents the replication of Problems across multiple systems
 Reviews the efficiency and effectiveness of the Problem control process
 Monitors the effectiveness of error control and makes recommendations for improvements
 Maintains inventory of problems under analysis and their current progress and status
 Follow up with the issues and progress with problem owners where necessary and coordinates
meetings to resolve problems.

Key Projects

 Design and Implemented Employee Management System using python.

 Sentiment Analysis on twitter data using Natural Language Processing (NLP)
Sentiment Analysis determine to find the Opinion Mining whether a piece of writing is positive,
negative or neutral by using of NLP.
 Face Recognizer & Eye Detection With OpenCV
It can detect faces using Harcascade Classifier of Face, create dataset to train itself, recognize
faces live with webcam.
  Optical Recognition System with MNIST Dataset.
It can detect Textual character and train the accuracy using logistic regression.

Academia

 B-Tech in Computer Science & Engineering with 80.07% from Galgotias University, Greater
Noida, Uttar Pradesh
 Intermediate from UP Board in 2015 Secured 74%.
 10th Standard from CBSE Board in 2012 Secured 74%.

 Key Skills:

 Server Deployment
 Vendor Management(REDHAT, ORACLE, HP, DELL, CISCO,EMC,VMWARE)
 Remote Data Center Operations
 Process Management
 Coordinate between support teams
 Handling outages and escalation from Customers via phone/chat.

 Technical Expertise:

 Primary Skills: Unix system Admin

 Sub Skills : Redhat Linux , Solaris, OEL
 Project acquired skills: UNIX(Linux, Solaris), Networking,
 Tools : BMC Remedy, Patrol Central, Service Now
 Area of interest: UNIX Operating systems ( Redhat Linux, SUSE Linux, Cent OS, Solaris, OEL)

Personal Dossier
Father’s name : Mr. Krishna Mohan Gupta
Date of Birth : 25th June 1997
Languages known : English, Hindi
Address : Rasra, Ballia, UP

Declaration
I hereby declare that all the information mentioned above is true & correct to the best of my knowledge.

Date:
Place: Bangalore (Abhishek Jaiswal)