Professional Documents
Culture Documents
Work Instruction
Title of the work instruction: Ziehm Host Software (image memory) update
Initial Version
Release Date: December 12, 2009
Replaced Documents Version F
Actual Version
Name / Department: O. Tänzer / Ziehm Service Release Date: November 30, 2016
* depending on the system condition
Ziehm Vision R
OrthoScan Mobile DI
- alternate tradenames are not listed separately –
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Document type: Technical Service Information
Work Instruction
The document corresponds to the version/revision level effective at the time of publication. Revisions
to hardcopy documentation are not automatically distributed. The information provided in this
Technical Service Information is subject to change without prior notice
Disclaimer
The installation and service of equipment is to be performed by qualified personnel who are
employed by Ziehm Imaging or one of its affiliates or who are otherwise authorized by Ziehm
Imaging or one of its affiliates to provide such services
Assemblers and other persons who are not employed by or otherwise directly affiliated with or
authorized by Ziehm Imaging or one of its affiliates are directed to contact one of the local offices of
Ziehm Imaging or one of its affiliates before attempting installation or Service procedures
The reproduction, transmission or use of this document or its contents is not permitted
without express written authority
Offenders will be liable for damages. All rights, including rights created by patent, grant
or registration of a utility, model or design, are reserved
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Work Instruction
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Work Instruction
Table of Contents
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Document type: Technical Service Information
Work Instruction
Ziehm Vision Vario with MC6 Ziehm Vision Vario 3D with MC6 Ziehm Vision R 7,5kW
and passive touchscreens and passive touchscreens
Ziehm Vision R ,20kW
Ziehm Vision FD with MC6 Ziehm Vision FD Vario with MC6 Ziehm Vision FD Vario 3D with MC6
and active touchscreens and passive touchscreens and passive touchscreens
Technology:
Configuration: Configuration:
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Document type: Technical Service Information
Work Instruction
This Work Instruction describes how the update the Ziehm Host Software is carried out
Windows and GUI Screenshots shown in this work instruction are not
necessarily representing the Ziehm Vision software Version installed, copied or
extracted on your PC / Laptop / USB-Service stick
The intention of the work instruction is to show the general upgrade procedure
3. Requirements
Installation Medium
Service USB-Stick
CD-ROM
Laptop or PC
Applicable documents
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4. Ordering Information
For each released software version the Ziehm Host package for updating the image memory
software, and Ziehm Vision Studio Software for updating the CAN modules, are free to download
on the password protected area of the Ziehm Imaging Memberservice
For each released software version a single Software package, for updating the image memory
and CAN modules, is free to download on the password protected area of the Ziehm Imaging
Memberservice
5. Contents of kit
n/a
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Document type: Technical Service Information
Work Instruction
6. General Information
A 1GB or 4GB USB-Service stick is necessary to gain full access into the
service settings on systems with Ziehm Software 4.12 and higher installed.
The USB stick is personalized for a single service technician and grants
access for 2 years. The Service USB-Stick must not be left in or at the unit
after service is finished
The full service settings are only accessible with the Service USB-Service
Stick
Since Ziehm Host Software Version 4.16 a registration of the service action
should be logged in the ZIVI.LOG file
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7. Download the required Software package(s) from Ziehm Imaging Member Service
The latest released Host software package (depending on the image memory and software
generation 5.xx.x / 6.xx.x / 7.xx.x), as well as selected previous Versions, are free to download
on the password protected area of the Ziehm Imaging Memberservice
To get personalized access to the Ziehm Imaging Member Service, send an e-mail with your
request and further information (such as name, organization and occasion) to
memberservice@ziehm.com or fill out the contact form at the Ziehm Imaging website. After
successful verification of the application you get the required Login data and the account will be
activated
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Work Instruction
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Work Instruction
The installation package(s) as well as further, written information about the software, can be
found e.g. with search filters for Category ( ) and
Subcategory ( )
The displayed software package and other information can be downloaded by pressing the
dedicated download button ( ) for each entry in the list
By pressing the Show Document button ( ) detailed information about the object as well as the
object history are displayed
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Document type: Technical Service Information
Work Instruction
The most common default data sets of the system settings ((machinedata.ini or vision.md) are available for
download at the Memberservice. The default data sets can be found with the recommended search string
default data set, into the filter field Document Name ( )
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All system settings document versions are available for download at the Memberservice. The system settings
documents can be found by typing the recommended search string base document, into the filter field
Document Name ( )
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Work Instruction
Since Ziehm Host Software 5.25.3 the unzipped folder name is the name
of the included software e.g. “Vision Host Software Version 5.30.x”
USB-Stick
Please take also note of the Readme.txt file, which is content of the
downloaded archive file. Additional information may be stated in there
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Work Instruction
Copy the folder of the extracted archive file e.g Ziehm Vision Host Software Version 5-30-3-
SP3 to your service USB-Stick
Content of Ziehm Vision Host software since Version 5.30.0 on USB-Stick (example)
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Work Instruction
CD-ROM
Burn the content of the folder “pupdate” to an empty CD-ROM, using a recording
software e.g. Nero, WinOnCD, CD Creator etc.
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Work Instruction
If Upgrading from Ziehm Vision Host Software 5.02 to 5.03 or higher, the Start Screen must
set to “Fluoro”. After upgrading the Start Screen setting can be reverted
To upgrade a system to Ziehm Vision Host Software 5.03 or higher, the system must have
rotating anode monitoring activated
Before Upgrading to Ziehm Vision Host Software 5.03 or higher the jumper J1 on board U531
(pre-power supply “slave2”) has to be plugged to U531:J1 – Pins 2/3
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Work Instruction
Save the following parameter files before upgrading the unit to your service USB-Stick
vision.md
ae_title.new
dis8000.ini
zivi.log
To backup the parameter files to a service USB-stick, the unit has to have
at least Ziehm Vision Host Software Version 4.12 installed
Switch on the system ON and wait until the system has booted up completely
Insert the prepared service USB-stick ( see Chapter 8.2.1) into the USB slot at the
front of the monitor cart
Choose successively
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The backup files are saved in the “VisionFiles” folder at the Service USB-Stick
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Switch on the system ON and wait until the system has booted up completely
Insert the prepared service USB-stick ( see Chapter 8.2.3) into the USB slot at the
front of the monitor cart
Disconnect your service USB-stick and reboot the system to have to uploaded files take
effect
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Work Instruction
Switch to Config Service Settings, and login with the standard password
Press Continue
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Work Instruction
To check if the installed Ziehm Vision Software Version corresponds to the used update
package, press at the Fluoro tab the X-Ray On symbol
Software Versions prior to Version 5.30.0 are not separated into SV, IB or TW. In such cases
the Software Version Window shows no suffix after the Software Version. The update
procedure identifies the hardware and firmware of the system during the update
Please reboot the system at least once with an installed Ziehm Vision
Global Software Version
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Work Instruction
After upgrading the Ziehm Vision Host Software and/or the CAN module
software, check the system referring to the work instruction
System check after Software update – Bulletin No. 19_2070
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Work Instruction
Insert the prepared service USB-stick into the USB slot at the front of the monitor cart
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Work Instruction
To check if the installed Ziehm Vision Software Version corresponds to the used update
package, press at the Fluoro tab the X-Ray On symbol
Software Versions prior to Version 5.30.0 are not separated into SV, IB or TW. In such cases
the Software Version Window shows no suffix after the Software Version. The update
procedure identifies the hardware and firmware of the system during the update
Please reboot the system at least once with an installed Ziehm Vision
Global Software Version
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Document type: Technical Service Information
Work Instruction
After upgrading the Ziehm Vision Host Software and/or the CAN module
software, check the system referring to the work instruction
System check after Software update – Bulletin No. 19_2070
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Work Instruction
For Ziehm Host Software ≥ 5.4x.x the unzipped folder name is the name
of the included software e.g. “Host Software Version 5-40-0”
For Software Versions ≥ 5.40.0 the update folder which includes the
update files, is named ngis_vis in the root folder SW-Update
Packed files in either of these folders (e.g. ngis_mira, any, ngis_vis) must
not be further unpacked. During the installation procedure they will be
unpacked automatically
With Ziehm Vision Software 5.4x.x the unzipped folder name is the name
of the included software e.g. Host Software Version 5.40.0
Please take also note of the Readme.txt file, which is content of the
downloaded archive file. Additional information may be stated in there
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Work Instruction
Open/ Unpack the downloaded archive file e.g. “Host Software Version 5-40-0”
Copy the sub-folder ngis_vis to your service USB-Stick in the root-folder SW-Update
The file VERSION can be opened with WordPad, Notepad, Notepad++ etc.
Within the plain text file, information about the Software Version, Build number,
Revision number, of the software in this folder is stated
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During the update procedure the correct folder will be automatically selected by
the system
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Work Instruction
Insert the prepared service USB-stick into the USB slot at the front of the monitor cart
Save the actual system settings of the system. For this purpose, enter any name into the
Name field e.g. Settings_prior_update, and press the SAVE button. The typed name
should than appear in the list box
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Work Instruction
You will see an advancing progress bar, while the software is copied to the hard disk.
After the software is completely copied, the progress bar shows 100% and the system
power cycles automatically
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Work Instruction
Check if the installed Ziehm Vision Software Version corresponds to the Version of the
used update package. Press in Fluoro the X-Ray On symbol
Please reboot the system at least once with an installed Ziehm Vision
Software Version
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Work Instruction
Select the system data file, saved before the update, and press the LOAD button. Wait
until the system settings are transferred
After upgrading the Ziehm Vision Host Software and/or the CAN module
software, check the system referring to the work instruction
System check after Software update – Bulletin No. 19_2070
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Work Instruction
Insert the service USB-stick into the USB slot at the front of the monitor cart
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With Ziehm Vision Software 6.xx.x the HOST Software and CAN Software
will be updated with a single update package
The Vision Studio Software is no longer available and required for Ziehm
Software Versions 6.xx.x
For Ziehm Software ≥ 6.xx.x the unzipped folder name is the name of the
included software e.g. “Global Software Version 6-07-0”
For Software Versions ≥ 6.xx.x the update folder which includes the
update files, is named any in the root folder SW-Update
Packed files in either of these folders (e.g. ngis_mira, any, ngis_vis) must
not be further unpacked. During the installation procedure they will be
unpacked automatically
With Ziehm Vision Software 6.xx.x the unzipped folder name is the name
of the included software e.g. Global Software Version 6.07.0
Please take also note of the Readme.txt file, which is content of the
downloaded archive file. Additional information may be stated in there
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Work Instruction
Open/ Unpack the downloaded archive file e.g. “Global Software Version 6-07-0”
Copy the sub-folder any to your service USB-Stick in the root-folder SW-Update
The file VERSION can be opened with WordPad, Notepad, Notepad++ etc.
Within the plain text file, information about the Software Version, Build number,
Revision number, of the software in this folder is stated
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Work Instruction
During the update procedure the correct folder will be automatically selected by
the system
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Work Instruction
Insert the prepared service USB-stick into the USB slot at the front of the monitor cart
Save the actual system settings of the system. For this purpose, enter any name into the
Name field e.g. Settings_prior_update, and press the SAVE button. The typed name
should than appear in the list box
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Work Instruction
You will see an advancing progress bar, while the software is copied to the hard disk.
After the software is completely copied, the progress bar shows 100% and the system
power cycles automatically
When the usual boot procedure is complete, another progress bar appears. Programming
the CAN modules takes up to 20 minutes depending on the number of CAN modules
which must be updated. After CAN modules are updated, the message “Update Done
Please restart the system…” is displayed. Switch OFF and ON the system manually
Power cycle (switch OFF and ON) the system at least once again, to have the installed
Software and Firmware versions displayed correct
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Document type: Technical Service Information
Work Instruction
Check if the installed Ziehm Vision Software Version corresponds to the Version of the
used update package. Press in Fluoro the X-Ray On symbol
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Work Instruction
Select the system data file, saved before the update, and press the LOAD button. Wait
until the system settings are transferred
After upgrading the Ziehm Global Software software, check the system
referring to the work instruction
System check after Software update – Bulletin No. 19_2070
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Work Instruction
With Ziehm Vision Software 7.xx.x the HOST Software and CAN Software
will be updated with a single update package
The Vision Studio Software is no longer available and required for Ziehm
Software Versions 7.xx.x
For Ziehm Software ≥ 7.xx.x the unzipped folder name is the name of the
included software e.g. “Ziehm Global Software Version 7.01.1”
Packed files in either of these folders (e.g. ngis_mira, any, ngis_vis) must
not be further unpacked. During the installation procedure they will be
unpacked automatically
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Work Instruction
With Ziehm Vision Software 7.xx.x the unzipped folder name is the name
of the included software e.g. Ziehm Global Software Version 7.01.1
Please take also note of the Readme.txt file, which is content of the
downloaded archive file. Additional information may be stated in there
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Work Instruction
Open/ Unpack the downloaded archive file e.g. “Ziehm Global Software Version
7.01.1”
Copy the sub-folder ngis_mira to your service USB-Stick in the root-folder SW-Update
The file VERSION can be opened with WordPad, Notepad, Notepad++ etc.
Within the plain text file, information about the Software Version, Build number,
Revision number, of the software in this folder is stated
Since Software Version 7.02.x the file VISION is content of the changed
installation folder ngp see page 42
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During the update procedure the correct folder will be automatically selected by
the system
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Work Instruction
To archive this special workflow, in the first step the mobile stand
must be disconnected from the monitor cart
Step 1
Disconnect the Mobile Stand from the Monitor Cart ( disconnect P0 cable )
Insert the prepared service USB-stick into the USB slot at the front of the monitor cart
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Work Instruction
Save the actual system settings of the system. For this purpose, enter any name into the
Name field e.g. Settings_prior_update, and press the SAVE button. The typed name
should than appear in the list box
You will see an advancing progress bar, while the software is copied to the hard disk.
After the software is completely copied, the progress bar shows 100% and the system
power cycles automatically
When the usual boot procedure is complete, another progress bar appears. Programming
the CAN modules takes up to 5 minutes. After the progress bar disappears, the message
“Update Done Please restart the system…” is displayed. Switch OFF and ON the system
manually
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Step 2
You will see an advancing progress bar, while the software is copied to the hard disk
again. After the software is completely copied, the progress bar shows 100% and the
system power cycles automatically
When the usual boot procedure is complete, another progress bar appears. Programming
the CAN modules takes up to 20 minutes depending on the number of CAN modules
which must be updated. After CAN modules are updated, the message “Update Done
Please restart the system…” is displayed. Switch OFF and ON the system manually
Power cycle (switch OFF and ON) the system at least once again, to have the installed
Software and Firmware versions displayed correct
19_2047_Vision_Software_Update_G page 48 of 50
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Document type: Technical Service Information
Work Instruction
Check if the installed Ziehm Global Software Version corresponds to the Version of the
used update package. Press in Fluoro the X-Ray On symbol
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Document type: Technical Service Information
Work Instruction
Select the system data file, saved before the update, and press the LOAD button. Wait
until the system settings are transferred
After upgrading the Ziehm Global Software software, check the system
referring to the work instruction
System check after Software update – Bulletin No. 19_2070
19_2047_Vision_Software_Update_G page 50 of 50
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