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Good Management Practices

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&
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Quality Control
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Setting Quality Standards for Workmanship

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95% of Private residential & Commercial building projects adopt CONQUAS

C
Industry Ave CONQUAS Score ( FY 2003 to 2019)

B C y 89.2

m
90 88.5 88.7 88.9 88.9
88.2

e
88 87.5

d
86.1
86 85.7

a
83.4

c
84
81.4 82.0
80.6 81.1

A
82 80.6
79.9

A
80

C
78
77.3

B
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2003 2005 2007 2009 2011 2013 2015 2017 2019
E
Quality Issues and Recommendations for Structural Works

C P
C y
Defect Trends in Structural Works : Formwork

B m
Formwork - Defect Distribution For All Project Catogories (2016 - 2020)

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23.9%

A 2.1%

74.0%
C A
B
Formwork Dimension
Alignment, Plumb & Level
Formwork Condition

3 3
Defect Trends in structural works : Formwork

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Formwork split
B Damaged Formwork
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E
Defect Trends in Structural Works : Rebar

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Rebar - Defect Distribution For All Project Categories (2016 - 2020)

B 5.5%

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d
24.7%

c a
A
9.6% Anchorage / Lapping
53.4%

A
Cover
6.8%

C
Links / Stirrups / Trimming Bars

B
No / Size / Spacing
Rebar Condition

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Defect Trends in structural works : Rebar

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C C y
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Rusty rebars
B Cement stained rebars Bar Chair not properly
secured and flattened

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E
Defect Trends in Structural Works : Finished Concrete

C P
C y
Formwork - Defect Distribution For All Project Categories (2016 - 2020)

B e m
d
8.6%

a
21.0%

Ac Dimension / Openings
Alignment, Plumb & Level

A
70.4%
Exposed Surface

B C
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Defect Trends in structural works : Finish Concrete

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• Poor quality of concrete surface

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B C y
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Honeycomb B Exposure of aggregates Metal strip not removed

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Conventional Formwork System

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• Not easy to achieve the required quality on structural works

B C y
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Conventional Formwork System

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• Poor quality of concrete surface

C C y
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B
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Conventional Formwork System

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More clutter and wastages in cast in-situ method Cast in-situ with scaffolding

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Productive Method: System formwork

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B
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Productive Method: System formwork

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• Only Skim coat B
All external walls are RC:

• Better water tightness

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C C y
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B
A Typical Unit • Easier for architectural works

• Easier to do layouts • Better control on workmanship

• Not too many turnings


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P E
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B
Pre-cast Prefab Bathroom
• Less clutter compared to cast in situ

• Improve productivity

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E
Prefabricated Bathroom Unit (PBU)
Good Industry Practices Guide
C P
B C y
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Launched e-copy in October 2014

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http://www.bca.gov.sg/Publications/EnhancementSeries/enh
ancement_series.html

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P E
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Precast and window joint:
Easy to address

Brickwork opening
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C C y
Precast facade:

B e m
• External scaffolding

ad • Plastering & Skim

Ac • Quick Installation

C A
B
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E
Quality Issues in Conventional Methods & Materials

C P
Typical Consequences in External Finishes

B C
• Joint treatment for RC/Brickwork

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• Plaster cracks & Hollowness

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Brick & RC Joints Thick plaster Scaffolding

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C A
Water seepage
B Plaster cracks Tie-back holes

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C C y
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Quality issues and recommendations for

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architectural works

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Defect Trends in Architectural Works : Floor

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C C
Floor - Defect Distribution For All Project Categories (2016 - 2020)

y
B e m
d
4.9% 0.9%
10.6%

c a 10.1% Alignment & Evenness

A
Crack & Damages

A
Finishing
73.5%

C
Hollowness

B
Jointing

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Non compliance on joints

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Over Pointing
C A
Uneven Pointing Inconsistent width

B
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Non compliance of Joints on timber floor

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C C y
B e m
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Skirting Joint Wide Gap

c a
A
C A
B
Skirting/Floor
Joint

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How to overcome non compliances on joints?

For Marble

C C y
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• Dimension control

e
• Use appropriate spacer

d
• Use epoxy based grouting (where suitable)

c a
For Tiling
A
C A
• Segregate tiles

B
• Use appropriate spacer
• Protect floor tile
• Use Rectified (First Grade) Tiles

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P E
Segregation of tiles based on production batch

C C
Typical information on tiles packing

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Compressed Marble Flooring

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B
Compressed marble with epoxy joints
Long timber skirting = Lesser Joints

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C
How to address the non conformance on joints on timber floor?

B C y
• Material Condition

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d
- Dimension stability

a
- Properly seasoned

• During installation

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A
- Plywood base and concealed nail to ensure tight

C
joint

B
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P E
C
Use of plywood base and concealed nails End result: Tight joint

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E
Defect Trends in Architectural Works : Wall (Plaster & Tiling)

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C y
Wall - Defect Distribution For All Project Categories (2016 - 2020)

B 8.1%
2.8%

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d
40.3%

a
Alignment & Evenness

c
Crack & Damages

A
44.8% Finishing

A
Hollowness

C
Jointing

B
4.0%

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E
Plastered wall

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B Patchiness in the wall

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Measures to improve wall finishes

B C y
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• Clear all repairs

• Appropriate roller

d e
c
• Consistency in application
a
A
• Interval between different coats

C A
B
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Control points in wall finishes

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Ensure surface evenness Consistency in application

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Control points in wall finishes

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B C y
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B Use light to check plaster wall

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Preparation works - before Painting

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Spray painting to achieve better consistency

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To improve wall jointing in plaster work

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C C
Visually straight

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at corners

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C A
B
Use of inner bead

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Floor & Wall Tile Joints

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B
Use of appropriate spacer

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E
Defect Trends in Architectural Works : Ceiling

C P
C y
Ceiling - Defect Distribution For All Project Categories (2016 - 2020)

B 6.3%
0.9%

e m
46.6%
ad Alignment & Evenness

c
Crack & Damages

A
45.9% Finishing

A
Roughness

C
Jointing

B0.3%

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E
To Improve ceiling finishes

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B C y
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Better Surface Evenness Better Painting Consistency

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Ceiling Jointing Defect

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Poor joint at Ceiling and Wall

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Improve jointing for ceiling and wall joint

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Provide inner bead

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B 4
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Provision of closer level pegs near soffit

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Ensure straight corners before painting

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E
Defect Trends in Architectural Works : Door

C P
C
Door - Defect Distribution For All Project Categories (2016 - 2020)

B m y
e
10.5%

d
44.5%

a
Alignment & Evenness

c
Material & Damages

A
42.5% Accessories Defects

A
Functionality

C
Jointins & Gaps

0.4%
B
2.1%

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Material Damages

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C C y
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B
Mainly occur during installation & lack of protection

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Common problems on doors

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C C nail hole

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Chip
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dents

B C
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Protection To Minimize Door Material Damage

At Factory

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C C
During delivery at site

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B
After installation

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B
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E
Defect Trends in Architectural Works : Window

C P
C y
Window - Defect Distribution For All Project Categories (2016 - 2020)

B m
2.0%

d e
a
35.3% Alignment & Evenness

c
Material & Damages

A
60.6% Accessories Defects

A
Functionality

C
Jointins & Gaps

B
1.6%
0.5%

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Common non compliance of Window joints

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C C y
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Uneven miter Joint
B Poor tiling & window frame joint

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Common non compliance of Window joints

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Miter Joint

C A
B
Manage at factory

Manage at site
Silicone Joint

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P E
Some examples of component

C C y
B m
Wardrobe

e
Kitchen cabinet

ad
Vanity cabinet

c
Shower screen

A
W.C

A
Basin

C
Balcony railings

B Others

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E
Defect Trends in Architectural Works : Component

C P
Component - Defect Distribution For All Project Catogories (2016 - 2020)

B C y
23.4%
e m
d
Alignment & Evenness

a
51.6%

c
Material & Damages

A
22.5% Accessories Defects
Functionality

A
Jointins & Gaps

B C
1.2% 1.3%

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Defect Trends in Architectural Works : Component

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B C y
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B Material & Damages

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General non-compliance area

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Poor joint

C C y
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ceiling and component
- wall and component
Poor joint between the component & wall

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Wall and door joint

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Example of good Workmanship

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E
An alternate to silicone joints for component

C P
B C y
Use of PVC strip to

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achieve consistent joint

e
between component and

d
tiling

c a
A
C A
B
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Quality issues and
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d
recommendations for M&E works
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B
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Aesthetic Design Consideration

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C C y
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Anyone thought about

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maintenance?!

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Aligned with tile joints does not necessarily solve functional issue
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Typical sleeve method

C
Dimension flexibility?

B
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C C y
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Enlarged sleeve method

BC • Adjustment flexibility
• Minimize half moon situation
Excess protrusion of pipe

P E
C C y
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Concealed pipes on top of finished concrete

B
= lesser cover for the pipe
= lesser screed bonding
= lesser tile bonding
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C C y
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C A After application of membrane

B
Alternative Method

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C C y
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B
Cast-in pipe and sleeve More care during the casting
Missed Out Provision of Air-con Drain Pipe

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C C y
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B
Conventional remedial action: hack recess on the slab to conceal the pipe
Air-con drain pipe connecting to toilet floor trap

P E
C C y
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Insufficient Drop at

m
door area

d e
c a
A
C A
B
Root cause for insufficient drop at toilet entrance area
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C C y
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Drain Pipe through ceiling Connect to shaft

B
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How to enhance Quality

C P
C y
Alter Process

B e m
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Continual Specialists /
Improvement Trade Experts
Enhance
Quality
c a
A
A
Corrective /

C
Monitor Preventive
Action

B
P E
C C
Other Challenges in
y
B
achieving Construction
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Quality
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B
We would

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like to have We can

P
a adopt it but

C
Webetter
can the design
adoptquality
it, but not

C
We can adopt

y
the
product specified
if the buyer

B m
developer willing to pay

e
did not higher

d
ask for it

Architect

c a
A
A
Contractor

C
End User

B
Developer
P E
C C y
B e m
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c
• The Green and Gracious Builder Scheme (GGBS) was introduced in 2009 to

A
raise the environmental consciousness and professionalism of builders.

A
• It is also a benchmark of a builder’s corporate social responsibility to the

C
environment and public during the construction of projects.

B
P E
C
Changes for V 2.1:
C y
B e m
• 3 dedicated points for prefabrication technology and/or

d
productive construction methods

c a
• 1 point to recognise inclusion of GGBS and/or GGBS

A
(SMC) as a consideration during selection of contractors

C A
B
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C A
B
P E
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Please refer to the latest guidelines on:

C
http://www.bca.gov.sg/Awards/GGBA/builders_award.html

B
E
Quality Housing Portal (QHP)

C P
B C y
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ad
Ac
C A
B Check for latest updates at webpage:
Scan QR code
https://www.bca.gov.sg/Professionals/iQuasScoreChart/
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C C y
B
Thank you em
ad
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@BCASingapore

C A
B

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