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Competitive Advantage
Competitive advantage has two main dimensions on basis of the theory of competitive
advantage; low-cost advantage and differentiation advantage (Porter, 1980). It requires
marketing capabilities to gain the differentiation advantage so that products of a firm are better
known to customers as compared to competitor’s products (Tan & Sousa, 2015). If a company
have competitive advantage over competitors then their chances of survival and sustainability
increases. Firms can easily expand profits and business performance (Nuryakin, Aryanto &
Setiawan, 2018). If a company wants to determine the perceptions of the market to achieve the
success, it must manufacture products/services that have superior value. Superior value is the
subjective concept and it is in the minds of customers (Wulandari, Djastuti & Nuryakin, 2017).
Companies can also achieve competitive advantage through innovations (Darroch &
McNaughton, 2002).