NIÑA EJIE B.

VILLANUEVA 9 APPLE

Troubleshooting
Computer System
Troubleshooting is the process of identifying and solving technical problems.
It is often applied to repair failed products or processes on a machine or a system.
It is a logical, systematic search for the source of a problem in order to solve it and
make the product or process operational again. Troubleshooting is needed to
identify the symptoms. Troubleshooting requires confirmation that the solution
restores the product or process to its working state.

Basic Steps in Troubleshooting Computer System (in general)

Computer Diagnosis Problem Isolation

(Determine what is out of the ordinary
(Identification of Factors Causing by making detailed observation of what
Computer Failures and Defects) is not working normally and record any
information as you proceed)

Component Isolation
( Isolate major components such as
Reboot the System monitor, system unit, printer, etc. which
are failing to operate )

Check Power & Ask what has

Network Connections changed

Run
Search Online
Troubleshooters

Check the
Task Manager