PART C

Question 41:

Identify FIVE (5) roles of a meeting planner.

- Work with exhibitions and lecturers

- Plan programs for participants.
- Review vendor contracts.
- Secure final payments for services.
- Evaluate the MICE after it is over

Indicate FIVE (5) sanitation practices that can be applied by food and beverage staff at the workplace

- Employee should wash their hand thoroughly and frequently.

- Wear aprons and change them when dirty.
- Wearing hair nets or buns or hats.
- Keep fingernails short.
- Not handling food while sick.

Describe any FIVE (5) steps to protect employees from violence at the workplace.

- Install the bulletproof glass and limited access barriers.

- Install video surveillance, alarm systems, and door detectors.
- Increase lighting.
- Trim back bushes and shrubs that provide hiding places.
- Implement effective alcohol server training programs.

The administrative areas within hotel management are known as back-of-the-house.

Explain FOUR (4) administrative areas in hotel management and give examples describing each
position.

- The housekeeping department is responsible for the flawless care and upkeep of all guest
rooms as well as the cleanliness, maintenance, public areas, and surrounding in a hotel.
- Food and beverage service department. This section oversees serving food and drinks to
visitors.
- Kitchen or food production department which is responsible for all the food and beverages
offered to hotel guests are prepared.
- The engineering department is in charge of repairing and maintaining plant and machinery,
as we4ll as water treatment and distribution and other amenities.

Describe FOUR (4) duties performed by the front office staff at the hotel establishments.

- The front office performs activities such as reservation, reception, registration, room
assignment, and bill settlement for resident guests.
- The front office personnel greet guests, carries their baggage, assist them with registration.
- Providing guests room keys and mail, answering inquiries about the hotel and surrounding
region and they check them out.
- Directly contact with most visitors outside of the restaurants

Explain FIVE (5) examples of environmentally sustainable practices in the hospital industry.
- To build a sustainable society, one must strike a balance between the economy and the
environment. The first step is to decrease. lowering the number of resources that each of us
uses Reduce the usage of fossil fuels and freshly recovered earth resources, for example. The
second option is to recycle. For instance, when rubbish is separated into various materials
that can be used for new goods. reusing previously used materials to create new items, for
example, we may sell the old phone to the firm, and they would most likely fix it or construct
a new one. The final one is reusing. Reuse occurs when previously abandoned goods or
portions of them are re-used. It entails traditional reuse, in which the object is utilized again
for the same purpose. For example, office furniture such as a table or a chair. The reasons
we practice this sustainable practice are to help decrease pollution and to help the
government or other authorities save money on solid waste disposal each year.
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