BSBSUS501 Develop workplace policy and procedure for sustainability Assessment

Task 1- Case study

BACKGROUND

Sam Stuart the business manager of Australian hardware has recognized that sustainability
practice is not aligned with Wollongong store. The reason he realizes that it is due to
existing Australian hardware policy and procedure documents are not match with the
current business sector requirement so that he has made new initiatives which are
planned to implement.

AUSTRALIAN HARDWARE SUSTAINABILITY INITIATIVES

Identify and describe required sustainability initiatives for Australian Hardware.

Sustainability focuses on the concept of interdependence, Meaning that life on earth exists

due to a delicate balance of ecosystems. if part of the system is disrupted, all life on earth

experiences repercussions. Australian Hardware has a commitment to minimizing

environmental impact to minimizing environmental impact by:

 Using resources wisely.

 Ensuring our suppliers operate sustainably and ethically.
 Encouraging and educating customers about environmentally friendly alternatives:
and Focusing on appropriate waste management principle
ACTIVITY 2
BEST PRACTICE MODELS

Sam Stuart the business manager of Australian Hardware has reviewed some of
Australian Hardware’s operations and has observed that resource use in the Wollongong
store is not aligned with sustainable work practices being promoted by the sustainability
team.

1. Air conditioning services in the head office to be only active in normal hours

2. Lights being switched off at night.

3. Better sorting of recyclable paper from general rubbish

4. Encouraging staff use of dual flush capability of toilets

5. Avoid printing document send all paper document on mails and fax

6. Printed document use double sides

7. When the working hours heaters and air conditioning must to closed Doors
and windows.
ACTIVITY 3

Identify and describe shortfalls in the existing policy and procedure documents by
comparing research and information supplied.

Australian Hardware’s operations and has observed that resource use in the Wollongong
store is not aligned with sustainable work practices being promoted by the sustainability
team. It is due to existing Australian Hardware policy and procedure documents not
reflecting current business sector requirements. Keep energy usage low. For example,
making use of low energy light bulbs throughout and ensuring that computers are shut
down after work.

Above mentioned fact didn’t work. so because of that below practice methods has
been suggested by the manager to add their policy.

1.Re-programming of all air-conditioning services in the head office to be only

active in normal business hours.
2.Currently air-conditioners are manually switched on and off
3.It is the responsibility of the last staff member leaving each day to turn them all
off- this is rarely done, and most commonly all air-conditioners are left running 24
hours per day.
4.Lights being switched off at night
5.The papers have not been sorted well for recycle. Due to that reason the manager
suggests to better sorting of recyclable paper from general rubbish.

ACTIVITY 4

NEW POLICY REQUIRING DEVELOPMENT

 In the office area air-conditioning services only active in normal hours and every day
after work air conditioners are we should to switched off. It is responsibility of the
last staff member leaving each day to turn off all air conditioners and lights.

 Encouraging staff use of dual flush capability of toilets and we can send some
notice for the staff.
  And they waste lots of money for the photocopiers so avoid printing document and
send the all paper document on mails and fax.

 When the working hours heaters and air conditioners on must to closed door and

windows In the office area paper is not recycled so we have to reduce paper and use

mails and fax

 Lights are left on in office areas not being used or not energy saving, and computers
are on all days so every day after work we should switch off all lights. it is
responsibility of the last staff member.

 And make it practice turning off computer when you finished your work.

 Replace most lights bulbs with low energy light bulbs like LED s or CFL s. then after
reduce light bill. And take public transport to work after saving your patrol money cost
and save your time as well.
 Some plastic cups and bottles are not recycled so we can use mugs and glass bottles.
 Better sorting of recyclable paper from general rubbish.

PERSONNEL REQUIREMENTS FOR POLICY REVISIONS

PURPOSE AND SCOPE

The purpose of this policy is to provide a framework for the development, implementation,
monitoring, and revision of institute policies and their associated procedures. The scope
covers all Wollongong store policies and procedures

NEW POLICY AND PROCEDURES

The need for new policy and or procedures

1. Explain the short-and long-term benefits.

2. Expect behavior change to be gradual.
3. Provide reminders.
4. Provide resources to make the transition easy.
5. Involve representatives from every department from the onset.
6. Find champions and ask for their support.
7. Consider phases of implementation.

Activity 8

● Identify needs. Policies can be developed

● Identify who will take lead responsibility
 ● Gather information.
● Draft policy.
● Consult with appropriate stakeholders.
● Finalise / approve policy.
● Consider whether procedures are required.
● Implement.

Activity 9

Increase sales revenue and gross profit and maintain or increase market share

Operational objectives

Sales training objectives (national and Wollongong store)

1 staff are trained to competently perform all customer service related tasks
2. staff are happy and motivated in their work
3. staff are given pathways to learning and promotion.
4. Staff trained to how to reduce extra expenses

Performance measures

Sales training for the Wollongong store:

● various input (managerial) and output (sales performance) performance measures

● staff absenteeism ratio to total staff
● staff turnover ratio.

Control of direct and indirect Extra Expenses (Wollongong)

• Use low impact transport for travel to and from work and travel for business. For
example, we use public transport to attend meetings and offer a Cycle Scheme to
encourage staff to cycle to work or to carpool.
• Avoid unnecessary travel by making use of instant messaging, video and audio
conferencing, telephone and email.
• Replace most lights bulbs with low energy light bulbs like LED s or CFL s. then after
reduce light bill.
• Avoid the use of paper wherever possible. For example, sending invoices and quotes
via email as PDF files.
• Reuse waste paper (from the printer) where possible, making use of the blank side for
notes etc.
• Keep energy usage low. For example, making use of low energy light bulbs
throughout and ensuring that computers are shut down after work.
Action plan
Control direct and indirect operational costs
Activity/strategy Responsibility

1.Review of Wollongong budget and 1.Store General Manager

monthly/quarterly financial management reports Store Financial
Manager

2.Renegotiation with suppliers 2.Store General

Manager negotiate on basis of sales volume
negotiate on basis of ability to purchase stock on a
cash basis.

3.Staff are informed of performance 3.All managerial staff/

line targets with respect to budgetary control managers
occurs during biannual performance reviews as
per company policy
training costs per year/employee/staff expenses
 Activity 10

Sustainability focuses on meeting the needs of the present without compromising the ability
of future generations to meet their needs. The concept of sustainability is composed of three
pillars: economic, environmental, and social—also known informally as profits, planet, and
people embedded. Sustainability is the incorporation of environ- mental, health, and social
value into the core business with no trade-off in price or quality – in other words, with no
social or green premium.
a. Identify key stakeholders and what they care
about Describe the program or initiative’s framework
or logic model
Focus the evaluation design - what the evaluation aims
to accomplish, how it
w ill do so, and how the findings will be used.
d. . Gather credible evidence- decide what evidence is, and what features
affect credibility of the evaluation, including
e. . Outline and implement an evaluation plan. Indicate how you will
f. Make sense of the data and justify conclusions. Indicate how each aspect of t he
evaluation will be met
g. Use the information to celebrate, make adjustments, and
communicate lessons learned
h. implementation timeline is a working document that lists activities,
responsible parties and estimated time for task execution. It may also
include costs, expected obstacles and objectives.
i. A milestone is a definite achievement that one can check has or has not
been achieved on a given day. The project plan consists of a timeline and
some milestones. The milestones are specific achievements, and are
attached to specific dates on the timeline.
We will focus on five global-scale environmental indicators: biological diversity, food
production, average global surface temperature and carbon dioxide concentrations in the
atmosphere, human population, and resource depletion. These key environmental indicators
help us analyze the health of the planet. Environmental key performance indicators are
quantitative measures - actual numbers - that put values on the environmental performance
of your business.

Examples of environmental KPIs

You can produce environmental KPIs using facts and figures which your business already
collects, such as:
● energy bills
● water bills
● purchasing records
● vehicle fuel use or vehicle mileage figures
● waste management bills
● travel receipts
An environmental KPI should be accompanied by:

● information on why it was included (its purpose and impact)

● how the information was obtained and calculated
● if any assumptions were made

Key performance indicators

● Suitability report and budget used by businesses to expend income in
some aspects.
● Electricity bill.
● Water bill.
● Corporate social responsibility report, and associated campaign with it.
● Record of data at various places

How to choose your environmental KPIs

You should report on KPIs that you are both directly and indirectly responsible for. For
example, you should report the greenhouse gas emissions resulting from your electricity
use, as well as the amount actually emitted directly from your own premises..

The government has produced a list of environmental KPIs that are relevant to
businesses. The four main environmental KPI areas are:

● emissions to air
● emissions to water
● emissions to land
● resource use

Implementation plan

New sustainability Timeline Effectiveness Cost for

initiatives implementing new
changes
Programming and Every It will make them run in a smooth and $100 to $150
servicing of all Ac's must week effective way and they will also not
be done on time. pollute the environment by exiting any
kind of pollutant substances.
 Develop and invest in a one There will be $3000
digital system or in an month conservation of energy as no
automatic system that will light and energy will not get wasted.
turn of the lights when not
in use or when nobody is
there in room as when
done manually employees
forget to turn off the lights
when leaving rooms.

Developing an One There will be a conservation of $3000

automatic month energy as light and energy will not get
wasted.
light controller using IR
sensors

Use of washable Every day It will prevent the $20

coffee mugs environment to get
polluted with use of
plastic items

Using some electronic items Every day It will preserve environment

rather than using papers like as no waste will get created
email, and messages Reuse
waste paper

Use of low pollutant travel Every day It will reduce pollution $300- $600
methods like bicycle and all caused in the environment

Implementation refers to a cycle of steps taken to deliver activities, outputs, results and
impact while managing finances and for risk. Monitoring is a management tool for
improving project and program performance, both to improve organizational as well as
personal goals.
Strategies to minimize resource use
● Efficient use of energy
● Efficient use of water.
● Use of recyclable product using wastewater and paper again
● Use of some automatic light detection sensors.
Monitoring approaches
● To see a reduction in use of energy services.
● The engagement level of staff in a new implementation of policies.
● Sustainability of environment.
● Engaging in numerous activities to save the environment.
● Recording correct data and then analyze them with previous one.
Team responsibilities
● To provide necessary training to staff about this new
implementation process.
● All staff members must give their input for implementing sustainable
practice and they must also be dedicated towards use of such practices.'
● To take advice from environmental regulators and advisors and
then implement it.
● Taking advice from environmental agencies (Piercy, & Rich, 2015).
● To adopt new changes
● To review implementation.
Method to consult with stakeholders
● Meeting with them
● Emails
● Newsletters
● Record file
Continuous improvement for this process will be implemented and managed with help of
following steps-

A continuous improvement process, is an ongoing effort to improve products, services, or

processes. It helps in Improvement in business strategy, business results, customer, employee
and supplier relationships can be subject to continual improvement.
1 Building leadership, commitment, dedication, and engagement of all employees
towards this new process
2 .Managing changes, offering training to

employee 3 . Continue the Strengthening