Scribd Logo
Upload

Welcome to Scribd!

  • Operations Management-Key Decision Area and Models

    Uploaded by

    avi Sharma
    3 views2 pages
    The document outlines key decision areas in operations management and provides examples of common models and tools used for each area. It discusses issues related to forecasting demand, product and service design, capacity planning, process selection, facility layout, work design, location planning, quality management, supply chain management, inventory management, aggregate planning, material requirements planning, just-in-time systems, scheduling, project management, and queuing analysis. For each decision area, it lists basic issues addressed and examples of relevant analytical models for evaluating alternatives and making optimal decisions.

    Original Description:

    om

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document outlines key decision areas in operations management and provides examples of common models and tools used for each area. It discusses issues related to forecasting demand, product and service design, capacity planning, process selection, facility layout, work design, location planning, quality management, supply chain management, inventory management, aggregate planning, material requirements planning, just-in-time systems, scheduling, project management, and queuing analysis. For each decision area, it lists basic issues addressed and examples of relevant analytical models for evaluating alternatives and making optimal decisions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    3 views2 pages

    Operations Management-Key Decision Area and Models

    Uploaded by

    avi Sharma
    The document outlines key decision areas in operations management and provides examples of common models and tools used for each area. It discusses issues related to forecasting demand, product and service design, capacity planning, process selection, facility layout, work design, location planning, quality management, supply chain management, inventory management, aggregate planning, material requirements planning, just-in-time systems, scheduling, project management, and queuing analysis. For each decision area, it lists basic issues addressed and examples of relevant analytical models for evaluating alternatives and making optimal decisions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Operations Management -Key decision area

    Decision Area Basic Issues Model/Tools


    Forecasting What will demand be (in short, medium and long Time Series, Regression
    run)
    Design
    Product and service design What do customers want? How can products Quality Function Deployment
    and services be improved? (QFD), Concurrent Engineering,
    CAD, Mean time between failures
    (MTBF) analysis, Service blue
    printing
    Capacity (short and long How much capacity will be needed? How can the Decision Tree analysis
    range) organization best meet capacity requirements?
    Process/technology selection What process/technology should the Process Analysis, Little’s Law,
    organization use? Break-Even Analysis
    Degree of standardization Vs Degree of
    customization
    Designing the process to achieve productivity
    and efficiency
    Layout What is the best arrangement for departments, Line balancing, Load-distance
    work centres, equipment, workflow, and storage Model, Closeness rating, Break-
    in terms of cost, productivity? Even analysis
    Design of work system What is the best way to motivate employees? Method Study and Work
    How can productivity be improved? Measurement
    How to measure work? Process/Chart diagrammes
    How to improve work methods?
    Location What is the best (satisfactory) location for a Factor rating, Centre of Gravity
    facility (factory, warehouse, etc.)? Model, Simple-Median Model
    Operation
    Quality How is quality defined and measured? How are Control Chart -Mean Chart,
    quality goods and services achieved and Fraction Defective Chart, R Chart
    improved? OC Curve
    Six Sigma
    Supply chain management Identifications and evaluation of suppliers Make to Stock, Assemble to Order
    Evaluating the distribution network design and Make to Order
    How to achieve efficient and effective flow of SCOR Model, Inventory and
    goods, services, information, and money Transportation Model
    throughout the chain?
    Inventory management How much to order and when to order? EOQ, Q/R System, Periodic
    Which items should get the most attention? inventory system, Gradual
    Replenishment Model
    Aggregate planning How much capacity will be needed over medium Level and Chase model
    range?
    How can capacity needs best be met?
    Material requirements What materials, parts, and MRP and ERP
    planning (MRP-I) subassemblies/subcomponents will be needed,
    and when?
    Just-in-time and lean How to achieve a smooth, balanced flow of work Kaizen, MUDA, Activity based
    systems using fewer resources? costing, Kanban
    Scheduling How can jobs and resources best be scheduled? Gantt Chart, Heuristics -Prioritizing
    Who will do which job? rules-One work centre, Multiple
    workcenters (Johnson rules)
    Project Management Which activities are the most critical to the Critical Path Method (CPM), PERT,
    success of a project? Single point and three-point
    Planning and scheduling of activities and estimation model
    resources as per the project goals
    Waiting lines (Queuing) Studying customers/items inflow rate and Queuing Model
    service rate to identify waiting/idle time and
    busyness of server
    What service capacity is appropriate?

    Dr. Gyanesh Kumar Sinha, Associate Professor -Operations and Analytics, Bennett University

    You might also like