Process Mining

Process mining is a range of techniques and an analytical discipline for discovering,

monitoring, and improving real business processes by extracting knowledge from event
logs readily available in today’s information systems.
Put simply, process mining is a combination of process (business process management)
and mining (data mining).
Process mining offers objective, fact-based insights, derived from actual transactions,
that help you audit, analyze, and improve your existing enterprise business processes by
answering both compliance-related and performance-related questions.
There is a lot of process mining software on the market. The basic idea is to connect to
any source systems (such as ERP, CRM) and then transform the data stored in these
systems into process analyses. Based on these process analyses, companies gain
transparency into their as-is business processes based on data as well as the bottlenecks
and root causes in their processes.

All in all, process mining helps organizations make better-informed decisions that
deliver more tangible business benefits

Steps in Process Mining

Applications of Process Mining

 do an in-depth analysis
 benchmark
 compare
 monitor
 trigger workflows
 collaborate on process improvements