Iso Manual

KASHI VISHWANATH STEELS
PVT. LTD.
Narain Nagar, Bazpur Road, Kashipur – 244713 ( U.K)
Phones : 91- 5947-262209, 262138,
Fax : 91- 5947- 262103
INTEGRATED MANUAL
DOCUMENT INTEGRATED MANUAL

DOCUMENT NO. IM(03)
ISSUE NO. 03
DATE 05.11.2020
COPY NO.
KASHI VISHWANATH Section No. IM-A
STEELS PVT. LTD. Page No. 1 OF 1
Rev. No. 00
INTEGRATED MANUAL (03)
Date 05.11.20
List of Contents
CONTENTS :
9001/14001:2015 Issue / Revision No. of

Section No Description Clause No. Sheets
Status
QM-A List of Contents NA 02/00 1

ISO 9001:
2015
02/00 1
QM-B Amendment sheet Clause
NA
Company introduction, Scope & 02/00 3

QM-C NA
Exclusion
QM-D Integrated Policy & Objectives NA 02/00 1
QM-E Glossary & Abbreviations NA 02/00 1
QM-F Context Of the Organization 4.0 02/00 6
QM-G Leadership 5.0 02/00 5
QM-H Planning 6.0 02/00 10
QM-I Support 7.0 02/00 10
QM-J Operation 8.0 02/00 14
QM-K Performance and Evaluation 9.0 02/00 6
QM-L Improvements 10.0 02/00 4
QM-M Process Sequence & Interaction NA 02/00 3
QM-N Organization Chart NA 02/00 1
REVIEWED BY CGM APPROVED BY MD/ DIRECTOR ISSUED BY MR.

KASHI VISHWANATH Section No. IM-B
Rev. No. 00
Date 05.11.20
Amendment Sheet
Date Section Summary of amendment

No.
05.11.2020 ALL Issue no. 02 dated 05.11.2017 replaced with Issue no. 03 dated 05.11.2020 and
issued for implementation
KASHI VISHWANATH Section No. IM-C
Rev. No. 00
Date 05.11.20
Company introduction, Scope & Exclusion & Distribution
Company Profile
Kashi Vishwanath Steels Pvt. Ltd. has a steel melting shop consisting of four induction furnaces and
two rolling mills. The finished product of steel melting shop is captively consumed for rolling. The
saleable products include TMT Bars, Mild Steel Rounds, Squares, Flats, Angles and Channels of
various sizes having approximately sixty five product categories.
MARKETING
The company has a very wide network of about 450 dealers across the States of Uttarakhand, Uttar
Pradesh and National Capital Region, which is the dominant marketing area of the company. KVS
brand is well respected in the market and enjoys a premium over its peers. The company has BIS
certification for the last many years and is on the approved suppliers panel of Research & Design
Standards Organisation (RDSO), Military Engineering Services (MES), Army Welfare Housing
Organisation (AWHO), Rural Engineering Services (RES) of the State Government and such other
prestigious organizations.
CERTIFICATIONS & RECOGNITIONS
The company has ISO-9001:2015, ISO-14001:2015, ISO-45001:2018 certifications. The commitment

of the company towards environmental concerns goes beyond statutory compliances and its efforts
in that direction were recognized when it was given the “PARYAVARAN PURUSKAR” by the
government of Uttarakhand for being the best environmental friendly unit in the State .
HUMAN RESOURCES
The company gives direct and indirect employment to hundreds of persons. In order to ensure their
overall growth and development and frequently conduct programmes to update their professional
knowledge, motivational seminars and social get together. The initiative goes beyond direct
employees and extends to most of the stakeholders including suppliers, customers and service
providers.
Rev. No. 00
Date 05.11.20
Organization Scope
ISO 9001:2015 , ISO 14001:2015 and ISO 45001: 2018 Scope :
MANUFACTURE AND SUPPLY OF THERMO-MECHANICALLY TREATED (TMT)

BARS, STRUCTURAL STEEL AND MILD STEEL(MS) INGOTS / BILLETS.
Exclusions:
No ISO 9001(2015) Reason for Exclusion

Clause Ref
1 8.3 Design and TMT Bars are manufactured as per the criteria of the
Development National Standards Body (BIS) and hence the design
process is not applicable.
2 8.5.1(f) There is no process in the manufacturing cycle, the
Validation of resulting output of which cannot be verified. Incoming,
processes for in-process and final inspection is carried out to ensure
production and output verifications.
service
provision
3 8.5.3 Customer Customer does not provide any property ( including
Property intellectual property) for use or incorporation into the
product.
Rev. No. 00
Date 05.11.20

Distribution of Integrated Manual
SL.NO. COPY NO.

HOLDER OF COPY
1 Directors Copy 1
2 MR + CGM 2
3 GM (Rolling Mill) + JMR 3
4 President + Office Copy 4
The copies of the AMR is available for all mill staff and President’s copy is available for office staff at all
times. The relevant requirements of the EMS 14001, OH&S 45001 and QMS 9001 requirements are
communicated to all through Training and awareness programs. The holders of the above Manual are
responsible for their copy and ensure that the same is kept updated at all times.
Photocopying of the Manual is prohibited unless approved by the Directors / President / MR.
KASHI VISHWANATH Section No. IM-D
Rev. No. 00
Date 05.11.20
Integrated Policy and Objectives
Our Integrated policy statement indicates our commitment and focuses on what is important to
us as an organization: achieving customer satisfaction; and it prescribes the method by which
we accomplish this: by continually improving processes, products, and services to ensure they
consistently meet or exceed requirements. Moreover, our Integrated policy statement acts as
a compass in providing the direction and a framework for establishing key department level
performance measures and related improvement objectives
We ensure that our Integrated policy is communicated and understood at all levels of the
organization through documented training, regular communication, and reinforcement during
annual employee performance reviews
Our Integrated policy statement is controlled by inclusion in this manual, and along with all
policies contained in this manual, is reviewed for continuing suitability during management
review meetings
Integrated Policy
KASHI VISHWANATH STEELS LTD. IS COMMITTED TO ENSURE INCREASED CUSTOMER SATISFACTION
THROUGH MANUFACTURE OF HIGHEST QUALITY STEEL PRODUCTS. THE MANAGEMENT ENDEAVOURS
TO PROVIDE A SAFE, SECURE & HEALTHY WORK ENVIRONMENT TO ALL RELATED STAKEHOLDERS
AND PREVENT POLLUTION, MAXIMIZE RESOURCE CONSERVATION, COMPLY WITH APPLICABLE LEGAL
/ OTHER REQUIREMENTS BY WAY OF SETTING & REVIEWING OBJECTIVES / TARGETS / PROGRAMME,
AS WELL AS CONTINUAL IMPROVEMENT IN THE INTEGRATED MANAGEMENT SYSTEM
Quality Objectives : Refer Analysis File for 9001

Refer Obj & MP File for 14001 & 45001
KASHI VISHWANATH Section No. IM-E
Rev. No. 00
Date 05.11.20
Abbreviations
Sr. Sr.
Abbreviation Description Abbreviation Description
No. No.
Approved External
1 18 ASL
Providers list
Integrated Mgmt. Pre-Dispatch Inspection
2 IMS 19 PDIR
System Report
Documented MME Measuring & Monitoring
3 DI 20
Information Equipment
Cross Functional Team International
4 CFT 21 ISO Organizational for
Standardization
Chart Marketing
5 CH 22 MKT
Control Plan Quality Assurance
6 CP 23 QA
Finished Goods Purchase
7 FG 24 PUR
Quality Format Stores
8 QF 25 STR
System Production
9 SYS 26 PRD
Internal Audit Human Resource
10 IA 27 HR
List Maintenance
11 List 28 MNT
Non Conformance Design and Development
12 NC 29 DD
Corrective action Management
13 CA 30 MR
Representative
Organizational I/c IN-CHARGE
14 OK Knowledge 31
Non Conforming Performance evaluation
15 NCP 32 PI
Product
Non Conformance Management review
16 NCR 33 MRM
Report meeting
17 EP External provider 34 IP Interested Parties
KASHI VISHWANATH Section No. IM-F
Rev. No. 00
Date 05.11.20
Context Of Organization
4.1 Understanding the organization and its context:
Kashi Vishwanath Steels Pvt. Ltd. determine external and internal issues that are relevant to its purpose
and its strategic direction and that affect its ability to achieve the intended result(s) of its Integrated
management system through brainstorming process among the department heads as well as the
management It is ensured that identified contexts include environmental conditions being affected by or
capable of affecting the organization. The external and internal issues identified through this process are
monitored and reviewed by President / Chief General Manager
The contexts, both internal as well as external, have been identified in the format –>
RA-COO/Rev.0 and further risk analysis has been carried to identify the associated risks, their probability
of occurrence and Impact on the organization. Based on this analysis the impact mitigation or contingency
action points have been determined which are being carried out or will be taken up for dealing the context
and associated risks such that Kashi Vishwanath Steels Pvt. Ltd. is affected in least possible manner-
negatively.
This is reviewed at least once in a year, generally during the Management Review Meeting but can be
reviewed earlier also depending upon identification of additional contexts or changes in the already
identified contexts of the organization.
SWOT (Strength, Weakness, Opportunity, Threat) analysis was carried by the management in
consultation with the department Heads resulting in the following SWOT matrix.
Rev. No. 00
Date 05.11.20
Strength (S) Weakness (W)
1 Strong technology backup 1 Frequent price fluctuation of Raw

Material
2 Young and motivated team
2 High inventory
3 Product Quality
3 Attrition
4 Quick decision making
4 Capital intensive industry
5 Strong customer focus
5 Unskilled / Semi Skilled labour intensive
6 Good Product Range work
Opportunity (O) Threat (T)
1 Flexibility in order booking due to good 1 High technology imports
product range lead to broader customer 2 Skill development
base 3 Increased competition
2 Low level of local competition 4 Technology leakage
3 High growth potential as capacity is 5 Policy changes by Government /

much more than actual production Regulating authorities
Rev. No. 00
Date 05.11.20
We also consider the following environmental issues when developing and implementing business
strategy : Air quality (both –local as well as global impact), Water quality and preventing contamination
of water, Land use and preventing land pollution, Existing contamination and remediation issues, Natural
Resources and their depletion, Protection and enhancement of local ecology and biodiversity and that of
the wider community.
In addition to these core values we will also consider the implications and risks to our business in respect
of : Cultural and social responsibility, Legal and regulatory regulations and guidance, Financial
implications, Use best available technologies where financially practical and feasible.
In applying the above criteria and techniques KVSPL will actively manage and implement programmes,
procedures and its business strategy in order to mitigate against pollution and harm to the environment
and global climate change. These aspects will form the core strategy of KVSPL when managing both its
risks and opportunities for enhancing the local and global environment. These key strategies and
management programmes will form the core values of KVSPL when implementing and managing its
Integrated Management System.
4.2- Understanding the needs and expectations of interested parties
Kashi Vishwanath Steels Pvt. Ltd. has determined the interested parties who are relevant to
the Integrated management system and the requirement of the interested parties in order to
prevent the potential effect on the organization's ability to consistently provide products and
services which meet the customer and applicable statutory and regulatory requirements.
Rev. No. 00
Date 05.11.20
Interested Party / Needs & Expectations Compliance Obligations

Stakeholder
Investors Manage / minimize risks that can Risk assessment and risk
affect Skyworks ability to operate reduction
successfully and profitably
Neighbors and local Conscientious neighbor, clean Local community comments and
community environment, no odors or complaints process with process for
excessive noise, responsive to responding. Effective operation of
complaints and neighborhood manufacturing facilities as an integral part of
concerns the larger community.
Employees (including Safe and healthy work Health & Safety and employee
on‐site environment, treated with wellness programs established to promote
contractors) dignity and respect worker safety and well‐being. Appropriate
engineering controls, administrative controls,
and protective equipment as necessary to
work safely. Emergency preparedness and
response plans effectively communicated and
tested.
Supply Chain Ethical business practices, Clearly communicated Supplier Sustainability
effective communication of (including environmental) requirements.
Skyworks’ needs & expectations Communication of whistleblower
mechanisms where suppliers can report
ethical business concerns.
Country, state and Compliance to applicable Applicable permits, licenses, and
Local government regulatory requirements and registrations. Filing of all
agencies obligations required reporting obligations. A facility open
to inspection upon request.
Customers Control / minimization of Parts compliant to applicable

impacts to the environment from regulatory requirements and customer
business operations, specifications, manufacturing operations with
transparency and information environmental controls to minimize impacts,
availability, parts meeting compliant manufacturing operations with
applicable environmental continuous environmental improvement
requirements (regulatory and mechanisms.
customer specified)
Industry standards (eg: Conformance to the ISO 9001, ISO 9001, 14001, 45001 audits to achieve and
ISO 9001, 14001, 14001, 45001 standard maintain certification.
45001)
Rev. No. 00
Date 05.11.20
4.3 Determining the scope of the Integrated management system
The organization had determined the scope of the Integrated management system by
considering external and internal issues, Legal / Regulatory Compliance obligations, Unit’s
functions and physical boundaries, requirement of relevant interested parties and Product &
Service of the organization and our authority and ability to exercise control and influence on
above.
Scope of Integrated Management System
As defined in Section QM-C of this manual.
Exclusions:
As defined in Section QM-C of this manual.

Rev. No. 00
Date 05.11.20
4.4 Integrated management system and its processes
Kashi Vishwanath Steels Pvt. Ltd. has determined the processes needed for the Integrated
management system and their application throughout the organization in Process map &
Interactions of processes QM-M
Has determined the inputs required and the outputs expected from each processes in
individual process map addressed in documented information of each process.
Has determined the sequence and interaction of the processes in Process map & Interactions
of processes QM-M
Has determined and applied the criteria and methods (including monitoring, measurements
and related performance indicators) needed to ensure the effective operation and control of
these processes in documented information of each process.
Has determined the resources needed for these processes and ensure their availability in
documented information of Support process.
Has assigned the responsibilities and authorities for each processes
Kashi Vishwanath Steels Pvt. Ltd. has addressed the risks and opportunities (Refer formats
RA-Dept/Rev.0 )
Kashi Vishwanath Steels Pvt. Ltd. has been evaluating these processes and implementing
any changes needed to ensure that these processes achieve their intended results and
improve the processes and the Integrated management system
Kashi Vishwanath Steels Pvt. Ltd. is also maintaining documented information to support
the operation of its processes and retaining documented information to have confidence that
the processes are being carried out as planned.
Calibration Activity is outsourced and extent of control exercised by the organization for
calibration is that it is outsourced to NABL approved Lab only and the certificate received
are reviewed as per defined checklist. In case of any discrepancy the same is taken up with
the calibration agency for rectification.
KASHI VISHWANATH Section No. IM-G
Rev. No. 00
Date 05.11.20
Leadership
5.1 Leadership and commitment
Kashi Vishwanath Steels Pvt. Ltd. Management has demonstrated leadership and
commitment with respect to the Integrated management system through
a) Taking accountability for the effectiveness of the Integrated management system by
periodical review of Integrated management system through management review meeting,
Quality/Environmental objectives review and providing necessary resources.
b) Management has established Integrated policy and Quality / Environmental objectives for
the Integrated management system and is compatible with the context and strategic
direction of the organization.
c) Management has determined the organizational processes and integrated with the
Integrated management system requirement into our business processes.
d) Established procedure for promoting the use of the process approach and risk-based
thinking
e) Ensuring that the resources needed for the Integrated management system are
available, this is being periodically reviewed on need basis as well as through
management review meeting.
f) Communicating the importance of effective Integrated management and of
conforming to the Integrated management system requirements
g) Ensuring that the Integrated management system achieves its intended results
h) Engaging, directing and supporting persons to contribute to the effectiveness of the
Integrated management system by providing trainings, conducting awareness programs
i) Promoting improvement by introducing suggestion scheme, Trainings and conducting
meetings.
j) Supporting other relevant management roles to demonstrate their leadership as it applies
to their areas of responsibility.
5.1.2 Customer focus
Kashi Vishwanath Steels Pvt. Ltd. management has demonstrated leadership and
commitment with respect to customer focus by ensuring that:
a) Customer and applicable statutory and regulatory requirements are determined,
understood and consistently met.
b) The risks and opportunities that can affect conformity of products and services and the
ability to enhance customer satisfaction are determined and addressed
c) The focus on enhancing customer satisfaction is maintained and procedure for customer
satisfaction is addressed
Rev. No. 00
Date 05.11.20
Leadership
5.2 INTEGRATED POLICY
5.2.1 Establishing the Integrated policy

Kashi Vishwanath Steels Pvt. Ltd. management has established, implemented and
maintained a Integrated policy (as defined in section QM-D) that:
a) is appropriate to the purpose and context of the organization including nature, scale and
environmental impact of or activities, products and services and supports its strategic
direction
b) Provides a framework for setting quality / Environmental objectives
c) Includes a commitment to satisfy applicable requirements / protection of environment,
including prevention of pollution and other commitments relevant to the context of the
organizations.
d) Includes a commitment to fulfil compliance obligation and continual improvement of the
Integrated management system
5.2.2 Communicating the Integrated policy

The Integrated policy is
a) Available and is maintained as documented information, refer QM-D
b) Communicated, understood and applied within the organization through display, Training
and periodical review.
c) Available to interested parties, on request.
5.3 Organizational roles, responsibilities and authorities
Kashi Vishwanath Steels Pvt. Ltd. management has ensured that the responsibilities and
authorities for relevant roles are assigned, communicated and understood within the
organization. While assigning roles, responsibility and authority, top management has
considered and ensured that
a) The Integrated management system conforms to the requirements of International

Standards ISO 900:2015, ISO 14001:2015 and ISO 45001:2018 version
b) The processes are delivering their intended outputs
c) Reporting on the performance of the Integrated management system including
environmental performance and on opportunities for improvement, in particular to top
management
d) The promotion of customer focus throughout the organization
e) The integrity of the Integrated management system is maintained when changes to the
Integrated management system are planned and implemented.
Rev. No. 00
Date 05.11.20
Leadership
Responsibilities and Authority of key positions as per the Organization chart.
RESPONSIBILITY AND AUTHORITY
Mg. Director is responsible for appointing Management Representative. He is also responsible for defining
responsibilities and authority of those persons who are directly reporting to him. The MR is responsible to
the Director for ensuring the effective implementation of the Integrated Management System.
1. The Organization Chart indicating inter-relation of personnel is defined in Section QM-N of this Manual.
2. Resources such as human resources, specialized skills (where required), technology and financial
resources are provided for the effective control & implementation of the IMS.
3. The Mg. DIRECTOR has appointed CGM as the Management Rep. who irrespective of other
responsibilities is fully responsible and authorized for carrying MR’s functions also.
1) MANAGING DIRECTOR :
The Managing Director is responsible for all the activities that take place within the organisation and
ensures that the Integrated Policy laid down by him is understood, implemented and maintained at all
levels of the Organisation to which he is committed. He also provides necessary resources to ensure
the effective implementation of the IMS. He is also responsible for Finance, Sales, Material Purchase,
Customer complaints and Disposition of Nonconforming product.
2) DIRECTOR Commercial :
The Director assists the Managing Director in all the activities of the Organisation related to marketing
& sales and purchase of raw materials. He is responsible for implementation of ISO standards in the
departments directly under him.
3) TECHNICAL ADVISOR :
The Technical Advisor assists the Managing Director in all the activities of the Organisation. He is
assisted by Vice President. He is authorized by the Management to take decisions in all the above
matters and reports to the Managing Director
4) PRESIDENT : The President assist the Managing Director in all commercial / financial activity of the
organisation. He is authorised by the management to take decision in all above matters and reports to
the Managing Director.
5) Chief GENERAL MANAGER : The CGM is responsible for all the activities which are related to the
manufacture of M.S. Billets / Ingots, TMT Bars and Structural Steel. He is assisted by AGM (RM),
Managers, Dy. Managers and Asst. Managers of the organization. He is authorized by the Management
to take decisions in all the above matters and reports to Technical Advisor. He is responsible for
implementation of IMS in the whole of organization.
6) GENERAL MANAGER, AGM (Rolling Mill) The AGM, Rolling Mill is responsible for all the activities which
are related to the manufacture of TMT Bar and Structural Steel Products and Mechanical maintenance
of the Rolling Mill. He is assisted by Asst. Manager, Foreman, Asst. Foreman and Shift In-charges. He
is authorized by the Management to take decisions in all the above matters and reports to Vice
President. He is responsible for implementation of IMS in Production (RM) activities.
Rev. No. 00
Date 05.11.20
Leadership
7) Asst.. MANAGER PERSONNEL : The Sr. manager Personnel is responsible for the implementation of
Labour Law as per the as per the factory act. He is authorised to take decision in all above matters. He
is also responsible for all activities pertaining to Human resource management including training of
the persons. He is responsible for implementation of IMS in his department.
8) Asst. MGR / Dy. Mgr, Q.C : The Asst. MGR / Dy. Mgr, Q.C are responsible for all the inspection and
testing activities of the "Rolling" mill and the "Melting" division. He is also responsible for the receipt
of Raw Material (IF and RM). They are responsible for implementation of IMS in their department . They
are authorised by the management to take decision in all the above matters and report to the AGM (RM)
/ CGM
9) MAINTENANCE MANAGER: Maintenance Manager is responsible for the Maintenance of the Induction
Furnace as well as Rolling Mill. He is assisted by Foreman (Maintenance - SMS) and maintenance staff
in rolling mill. He primarily reports to CGM . He is responsible for implementation of IMS in his
department.
10) GM MARKETING : GM marketing is responsible to the sale of the organization’s products. He is

responsible for customer satisfaction. He is authorized to take decision in all above matters. He is
responsible for implementation of IMS in his department.
11) DY. MANAGER, STORES (IF) : He is responsible for the receipt, issue of all spares; store related to
Induction Furnace and is assisted by a Store Keeper. He reports to the Manager Production (IF). He is
authorised by the Management to take decision in such matters. He is responsible for implementation
of IMS in his department.
12) PURCHASE OFFICER: Purchase officer Assist the Commercial Advisor for Store purchasing activity in
the organisation. He is authorised by the management to take decision in the purchasing matters.
13) DY. MANAGER, STORES (RM) : He is responsible for the receipt, issue of all spares, store related to
Rolling Mill and is assisted by a Store Keeper. He reports to the Commercial Advisor. He is authorised
by the Management to take decision in such matters. He is responsible for implementation of IMS in his
department.
14) Asst. Mgr. Dispatch: The Asst. Mgr. Dispatch is responsible for the dispatch of finished product. He is
assisted by Yard Supervisors. He is authorised by the Management to take decisions in all the above
matters and reports to the AGM, Marketing
15) SALES EXECUTIVES : The Sales Executives are responsible for promoting sales and customer
satisfaction. They report to the Manager Marketing for all matters related to Sales and Customer
complaints.
16) FOREMAN : He is responsible for "Mill setting" and production activities. He is assisted by Fitters
and Welders. He reports to the AGM (RM). He is authorised by the Management to take decision in
above matters. He is responsible for implementation of IMS in his department.
KASHI VISHWANATH Section IM-G
No.
STEELS PVT. LTD. Page 5 OF 5
No.
INTEGRATED MANUAL Rev. No. 00
(03) Date 05.11.20
Leadership
17) SHIFT INCHARGES : They are responsible for running and mechanical maintenance of the rolling mill
or SMS. They are assisted by fitters. They are responsible for implementation of IMS their functional
areas. They are authorized by the Management to take decision in above matters.
18) Asst. Mgr. (CCM) : He is responsible for continuous casting operation of the organization. He is assisted
by Shift in-charges and foreman in the CCM area. He reports to the CGM. He is responsible for
implementation of IMS in his area of function and has been authorized to take decisions in the above
matter.
19) Shift In-charges (CCM) : They are responsible for running and mechanical maintenance of the CCM.
They are assisted by fitters. They are responsible for implementation of IMS their functional areas. They
are authorized by the Management to take decision in above matters.
20) MELTERS : They are responsible for the preparation of the heat of molten material for casting
through CCM or Ingot preparation as per the guidelines CGM. They are assisted by a First-hand and
Teemer men. He reports to the CGM. They are responsible for implementation of IMS in his department.
Resources :-
Resources such as human resources, appropriate Infrastructure (Building, workspace and associated
utilities, process equipment (both hardware and software and supporting services (such as transport,
communication or information systems) along with specialized kills (where required), technology and
financial resources, etc., are provided for the effective control & implementation of the IMS. The Mgmt.
ensures conducive work environment under which work is performed including physical, environmental
and other factors (Such as noise, temperature, humidity, light, or weather).
Infrastructure
The M.D is responsible for planning, providing of resources with support from all dept. heads and staff
down the line where these people have overall responsibility for maintaining the resources needed to
achieve product conformance, including buildings, workspace and associated utilities; process
equipment (hardware and software); and supporting services (such as internal transportation and
material handling systems and communications or information systems.)
The Maintenance I/c has overall responsibility for managing our Facilities and Equipment Maintenance
programs in accordance with sec. 7.3 of QHSEP 01
RECORDS & REFERENCES:

Refer Doc. Quality and Environment Procedures (QHEP)
KASHI VISHWANATH Section No. IM-H
Rev. No. 00
Date 05.11.20
Planning
6. Planning
6.1 Actions to address risks and opportunities
6.1.1 K A S H I V I S H W A N A T H S T E E L S P V T . L T D . has considered the
issues described in para 4.1 of section QM-F, requirements described in para 4.2 of
section QM-F & Scope of the organization’s Integrated Management System and has
determined the risks and opportunities in order to :-
a) give assurance that the Integrated management system can achieve its intended
result(s)
b) Enhance desirable effects
c) Prevent, or reduce, undesired effects
d) achieve improvement
e) Refer Risk analysis document (RISK ANALYSIS / REV.0) for detailed risk analysis,
Aspect Impact table and Hazard Identification and Risk Analysis table.
(9001) 6.1.2
a) actions have been planned to address these risks and opportunities
b) integrated the actions and its implementation in the format used for determination of
context of organization and related risks and opportunities
c) Evaluation of the effectiveness of these actions are discussed during the MRM
Interested Requirements Risks and Opportunities Effectiveness of actions
parties
External Communication, Communication Gap, Communication like Emails, Phone,
providers Payment Terms Payment & Delivery terms Payment & delivery terms mention in
On Time Supply, , not in written form, Output PO, Documented information is
Technology Support, Failure provided for Technical support
Customer Product Quality, on time Business Loss, Reputation Defined in documented information
Delivery & service, erosion for Organization of Marketing & Sales process &
Response to complaint, Review in Management review
Proper Communication meetings
channel
Statutory & Organization & product Customer is not willing to accept Defined in documented
Regulatory Body related Statutory & material or business loss of due information & Review in
regulatory requirements is to noncompliance of these Management review meetings. A legal
kept Statutory & Regulatory register is being maintained to ensure
requirements compliance
Employees On time Payments, Self- Loyalty of employees On time payments as well as ample
Development Opportunities opportunities for self-development
Compliance of legal May loose employees if legal being done
obligations are not complied Made aware about legal compliance
requirements
Marketing Competitive rates, Product Organization facing problems Market analysis, Competent
training in sales, Reputation in market marketing team.
Technological upgradations
Purchase Competitive rates, Delayed Supplies Market analysis, Competent
Adequate Delivery Time Purchase team, timely follow up of
Business relationship material stock
Rev. No. 00
Date 05.11.20
Planning
(14001) 6.1.2 Environmental Aspects :

The aspect / impact analysis at Kashi Vishwanath Steels Ltd. is carried out as follows:
a) Any activity whose elements interacts with the surroundings (land, air & water,
humans etc.) is considered as an Environmental aspect. While carrying out the
analysis of activities to determine the environmental aspects all activities, products,
services, new developments, new or modified activities, products and services are
assessed.
b) The aspects are categorised as Normal, Abnormal or Emergency, depending upon
the nature of the activity/ product/services.
c) The aspects are analysed based on four factors with ratings and each aspect is rated
as per defined rating criteria (defined in the Aspect Impact table 25/3/2) available in
the Aspect Impact File.
d) The product of the ratings given is calculated and the Aspects getting overall rating
above 30 are treated as significant Aspects. They are further analysed as defined in
next point
e) The Significant aspects are summaries into a list of significant Aspects and further
analyzed as follows.
1- Can the Aspect be eliminated or reduced or not.
2- Is the method to be employed for elimination / reduction of the significant aspect
is technically possible or not.
3- If it is technically possible then is the method economically possible for the
organization.
4- If the Aspect can not be eliminated or reduced then its impact is managed through
control of the aspect as per defined procedure.
5- Where reduction/elimination is possible, objectives and targets are defined and
an EMP is prepared.
f) In addition to (5) the significant aspects related to these impacts are also considered
in setting the environmental objectives as well as establishing, implementing and
maintaining the EMS
g) The above aspects and their related impacts are reviewed at last once a year to
ensure that the same are ‘current’ (up-to-date).
Records & References:

Format 25/03/02 (Aspect / Impact Table) filed in Aspect / Impact table, file no: F/EMS/02,
26/03/01 (Summary of Significant Aspect).
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(45001) 6.1.2 Hazard identificationand assessment of risks and opportunities

6.1.2.1 Hazard identification, 6.1.2.2+6.1.2.3 OH&S and other risk and opportunities assessment:
The hazard identification and risk & opportunities assessment at Kashi Vishwanath Steels Ltd.. is
carried out by the MR in consultation with the Dept. head as per the following guidelines:
HAZARD IDENTIFICATION, RISK ANALYSIS & DETERMINING CONTROLS.:
The following are taken into account while carrying out Hazard identification and Risk
assessment:
a. Routine and non-routine activities, under normal, abnormal and emergency operating
conditions including activities of visitors and sub-contractors and applicable for
employees and visitors;
b. All activities of person having access to work place, including contractors and visitors;
c. Human behavior and capabilities of persons;
d. Identified hazards originating outside the work place, capable of adversely affecting
the health and safety of persons under the control of the organization within the
workplace;
e. Any hazard created in the vicinity of the organization by work related activities under
the control of the organization;
f. Review, on a routine, pro-active basis, by the dept head and the M R (At least once a
year or at every MRM);
g. Leads to the assessment of risks and subsequently the determination of controls;
h. For ‘severity’ and ‘probability’ of occurrence. Based on this study, it is given a risk level;
i. On the basis of the risk level, the technological options, financial, operational and
business requirements, it is proposed whether the risk is ‘acceptable’ or requires
‘termination’ or ‘treatment’;
j. Suitable action is initiated such as, amending current practices, establishing new
procedures or OH&S Objectives and Management programs etc., based on the type
of risk identified.;
k. Infrastructure, equipment and materials available at the workplace;
l. Changes or proposed changes in organization, its activities, materials, even the OH&S
management system, temporary or otherwise and their impacts on operations,
processes and activities;
m. Applicable legal obligations relating to risk assessment and implementation of
necessary controls;
n. The design of work area, installation, machinery / equipment, operating procedures
The under-mentioned procedures are taken as a guideline for the categorization of the
hazards and risks. Deviations from the table below can be considered based on the approval
of the Mg. Director
II The under-mentioned procedures are taken as a guideline for the categorization of the
hazards and risks. Deviations form the table below can be considered based on the approval
of the Managing Director.
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1. HAZARD IDENTIFICATION AND RISK ANALYSIS PROCEDURE:

a. The following steps are involved in the identification of hazards, assessing risks and
implementing controls:
b. Classify all the work activities (department wise) and gather information about them.
c. Identify all the significant hazards related to each activity.
d. Make a subjective estimate of the risks associated with each hazard assuming that
planned safeguards are in place. The assessment should consider the effectiveness of the
controls and the consequences of their failure.
e. Decide if the risk is tolerable (i.e. that the risk has been reduce to as low as reasonably
practicable) by judging whether planned or existing OH&S precautions are sufficient to
keep the hazard under control, and at a minimum meet legal requirements.
f. Prepare a risk control action plan.
g. Review the adequacy of the action plan.
h. Provide a written record where the risks are significant.
2. CLASSIFICATION OF WORK ACTIVITIES: Information required for each work activity includes
items from the following:
a. Tasks being carried out, their duration and frequency
b. Who normally/occasionally carries out the work.
c. Who else may be affected by the work.
d. Training the personal have received about the work.
e. Written system of work procedures.
f. Manufacturer/supplier instructions for the equipment.
g. Relevant regulations, standards relating to the work being done, plant and machinery used
and the materials being used.
h. Control measures in place.
i. Available monitoring data gained as a result of information from within and outside the
organization, accident-incident, ill health experience associated with the work/equipment
or material.
j. Finding of any existing assessment relating to the work activity.
3. IDENTIFICATION OF HAZARDS
As a complimentary approach the following prompt list was also used for hazard identification.
a. Slip/Falls on the level.
b. Fall from heights
c. Fall to tools, materials from height.
d. Manual lifting/handling of tools, materials, etc.
e. Vehicle hazard during movement of Vehicles within factory premises.
f. Fire and explosion.
g. Substances that may be inhaled.
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h. Substances that may damage the eyes.

i. Substances causing harm to the skin.
j. Substances that may cause harm by being ingested
k. Hazards due to heat
l. Radiation, sound, electricity being higher than the threshold levels or duration.
m. Low lighting, In adequate guard rails, Slippery surfaces.
n. Sub contractor’s activities
4. Risk is a function of the severity of the incident and the probability of occurrence. The under-
mentioned tables are taken as a guideline for the categorization of the hazards and risks.
Deviations form the table below can be considered based on the approval of the Managing
Director.
5. SEVERITY TABLE (S):
SERIOUS SUBSTANTIAL MODERATE ACCEPTABLE
IDENTIFICATION 1] PERSONNEL PERSONNEL PERSONNEL PERSONNEL
OF HAZARDS,
Fatality or One or more serious Single injury, not Minor or no
ASSESSMENT OF
Permanently disabling injury / disabling injury. severe, possible injury, no lost
RISKS AND
injury. down time 7 days. time.
IMPLEMENTATION
OF CONTROLS. 2] ENVIRONMENT ENVIRONMENT ENVIRONMENT ENVIRONMENT
The following risk Significant release Significant release Release which Environmentally
ranking system / with serious on site / with serious on site / result in agency recordable
matrix has been off-site impact and off-site impact not notification. event but
used for assessing more likely than not to causing immediate / without agency
the risks and giving cause immediate or long term heath effect. notification.
recommendations long term health effect
for controls. / non compliance to
legal requirements.
3] COST ( EQUIPMENT COST ( EQUIPMENT COST COST
DAMAGE) DAMAGE) (EQUIPMENT (EQUIPMENT
DAMAGE) DAMAGE)
Major or total Major damage Some equipment Minimal
destruction to process estimated at cost more damage equipment
area estimated at cost than 10 lac and less estimated at cost damage
more than 20 lac than 20 lac. between 2-10 lac. estimated at
cost less than 2
lac.
4] PRODUCTION LOSS PRODUCTION PRODUCTION
PRODUCTION LOSS
LOSS LOSS
More than 10 days More than 06 days More than 02 Less than 2
days days
5] PUBLIC IMAGE PUBLIC IMAGE PUBLIC IMAGE PUBLIC IMAGE
National Attention Industry wide Local area within Confined within
Attention including 2 Km radius 1 Km radius.
customers / suppliers
SCORE 4 3 2 1
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PROBABILITY TABLE : (P)

Probability of FREQUENMT OCCASIONAL SELDOM UNLIKELY
occurrence Incident is likely to Incident is likely to Incident is likely to Given current
( or occur at this facility occur at this facility occur at this facility practices and
likelihood) within next 1 year within next 5 years within next 15 procedures incident is
years not likely to occur at
this facility.
SCORE 4 3 2 1
RISK ASSESSMENT CRITERION :

As per the risk ranking matrix given in the procedure for identification of hazards, Assessment of risks
and implementation of Controls, the following risk ranking matrix has been used for assessing the
risks and giving recommendations for controls.
CONSEQUENCE FACTORS AND RANK TABLES :
SEVERITY [4] [3] [2] [1]

SCORE
PROBABILITY
SORE
[4] 16 12 8 4
[3] 12 9 6 3
[2] 8 6 4 2
[1] 4 3 2 1
FOR S x P= 9 and The risk should be considered for termination or treatment since it is
above unacceptable and may have legal implications as well
The risk should be considered for treatment by strengthening the current

FOR S x P =
control measures and procedures, as the risk may become unacceptable / or
Between 6 to 8
legal implications may arise, at a later stage if not addressed at this stage.
FOR S x P = The risk in its current form, has no legal implications & is acceptable. Follow
Between 1 to 4 Operation control procedures.
The Risks having S x P value 9 or more will be taken for Treatment / Termination through
Management Programs.

1. Hazard Identification and Risk Analysis file
2. OH&S Management Programme File
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6.1.3 Compliance Obligations (As per BIS Licenses, Environmental and OH&S rules and
regulations)
The procedure for meeting the above is as follows:

1) BIS license is mandatory for our products and we have the licenses and have them renewed as per
prescribed norms.
2) The Ministry of Environment & Forests, Uttarakhand Environment Protection & Pollution Control
Board (UEPPCB), Central Pollution Control Board and Factory Act requirements are applicable to
Kashi Vishwanath Steels Ltd.
3) The OH&S laws are as defined in The Factories Act 1948 by the Govt. of India. Details of
amendments and changes in the legal requirements are verified and accessed from Govt. gazettes
and other Govt. sources to ensure that the legal requirements and information is kept up to date
4) A Legal file has been maintained for the purpose of recording the details of all the current SPCB /
CPCB and others legislations, and whether they are applicable to KVSPL, other requirements are
also identified in the legal register.
5) The above file also has a record of the dates of consent / clearances from the SPCB / CPCB including
dates of renewal or validity. (Refer Legal file).
6) The Organization keeps itself current to any modification in existing laws/rules or release of new
Acts/rules through monthly scanning of the website of MOEF.
7) The Manager Legal is responsible to communicate any changes in the legal requirements to the
concerned person(s). It is also ensured that the Legal & other requirements are taken into
consideration in establishing, implementing and maintaining the organization’s IMS.
8) Records of such communications are maintained in the communication register

1. Legal File records in file.
2. External & Internal Communication are maintained in communication register no: R/33/03 and F/EMS/03
3. The Factory Act, publication for reference
6.1.4 Planning action
To address significant environmental aspects (6.1.2), compliance obligations (6.1.3), and risks and
opportunities (6.1.1), KVSLP has established processes to integrate and implement actions into the IMS,
and to evaluate the effectiveness of those actions. The detailed processes are documented sections
of this manual as well as procedure manual – QHSEP .
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6.2 Quality objectives and planning to achieve them (9001)
6.2.1 Kashi Vishwanath Steels Pvt. Ltd. establish quality objectives at relevant
functions, levels and processes needed for the Integrated management system.
While establishing Quality Objectives it is ensured that

a) They are Consistent with the Integrated policy
b) They are measurable
c) Applicable requirements are taken into account
e) They are monitored
f) They are communicated at required levels
g) Are updated as appropriate
For Function wise Quality Objectives refer Analysis File.( F/ IMS /13)
6.2.2 Kashi Vishwanath Steels Pvt. Ltd. Endeavor to achieve its quality objectives
through determination of the following
a) what needs to be done?
b) What resources will be required?
c) Who will be responsible?
d) Target period for completion
e) Periodic evaluation of results
6.3 Planning of changes

The management believes that the IMS is a dynamic system and need for changes in it
may occur owing to a lot of reasons, particularly the ones already determined as described
in section QM-F.
The IMS planning process involves the establishment and communication of our
Integrated policy and objectives through issuance of this manual and its associated
procedures, and through the provision of resources needed for its effective
implementation. Accordingly, this manual constitutes our overall plan for establishing,
maintaining and improving an effective IMS. Our management review process and
internal audit process ensure the integrity of our IMS is maintained when significant
changes are planned and implemented that affect our key IMS processes / procedures
depicted in QHSEP. It is ensured that the responsibilities and authorities are reallocated
as warranted by the changes in the IMS.
Kashi Vishwanath Steels Pvt. Ltd. has determined the processes needed for the
Integrated management system and their application throughout the organization in
Process map & Interactions of processes QM-M.
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(Objectives, targets and programme) of 14001:
The procedure for defining and planning of Env. Objectives are as follows:
1. The under mentioned aspects are considered while establishing the Objectives and targets at
each relevant function and level within the organisation:
a) Legal requirements.
b) Significant aspects (where reduction or elimination is possible).
c) Technical feasibility and / or economic viability (refer Summary of Significant Aspects).
d) Views of interested parties.
e) Business interest
2. The objectives and targets are specific and measurable as far as practicable and are consistent
with the Environmental Policy including the Organisation’s commitment for prevention of pollution.
3. The progress of objectives and targets are reviewed at every EMS /MRM.
4. The objectives and targets (and amendments if any) are communicated at all levels of the
Organisation
The environmental objectives have been defined in the EMP File
Planning actions to achieve environmental objectives.
The procedure for implementation of Environmental Management Programme is as follows:
1. An EMP is established for each objective and target where reduction/elimination is possible.
2. These are established in the designated format (27/03/01) and filed in the EMP Records file no:
F/EMS/04 and related Depts. file.
3. The responsibility for achieving the objective/targets and their means and time frame is defined in
the respective EMP.
4. Should there be a new development or modification to an existing activity, product and services
the EMP is either amended or a new EMP established as applicable or OCP 7.12 (QHSEP) is
followed. (as required)
5. The progress of EMP’s is reviewed as per the target period defined at each stage in the EMP
itself.
6. On completion of a programme (EMP) it is either superseded by another EMP if additional
activities are to be carried out pertaining to the current EMP or closed and existing OCP is followed
or new OCP is prepared, if so required
Records for Objectives and Targets are maintained in the EMS Objectives & targets file no:
F/EMS/ 04 and concerned Depts. file. EMP records are maintained in file no: F/EMS/04 &
respective dept. file
STEELS PVT. LTD. Page No. 1 0 OF 10
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The procedure for defining and planning of OH&S Objectives are as follows (45001)
1. The under-mentioned aspects are considered while establishing the OH&S Objectives:
a) OH&S hazards and associated risks.
b) Legal and other requirements.
c) Health and Safety of workers and staff.
d) Business interest. (Considering Technical feasibility and Commercial viability, requirement
and views of interested parties.).
2. The objectives are specific and measurable, as far as practicable and are consistent with the
OH&S Policy and commitment to continual improvement.
The objectives are reviewed at every MRM or earlier, if so required.
PROGRAMME(S)
1. A Mgmt. Programme is established for each objective and target where reduction/elimination
is possible.
2. These are established in the designated format and filed in the Mgmt. Programme Records file
no: F/OH&S/18 and related Depts. file.
3. The responsibility for achieving the objective/targets and their means and time frame is defined
in the respective MP.
4. Should there be a new development or modification to an existing activity, product and services
the MP is either amended or a new MP established as applicable or OCP 7.12 (QHSEP) is
followed. (as required)
5. The progress of MPs are reviewed periodically as per the target date given or at least at every
OH&S MRM.
6. On completion of a programme (EMP) it is either superseded by another MP or an OCP (if
required)
RECORDS & REFERENCES

Objective & OH&S MP’s in the file F/OH&S/18, OH & S performance recorded in OHS Log.
KASHI VISHWANATH Section No. IM-I
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7.1 Resources
7.1.1 General (9001 + 14001 + 45001)

The DIRECTOR and MR with input from all responsible managers, ensures, appropriate
resources, including trained employees and appropriate equipment, facilities, support
services and work environment needed to implement, manage and improve an
effective/efficient IMS and enhance customer satisfaction, are identified and provided
through our budgeting and other business management processes
The MR with input from other responsible managers, monitors and measures overall
operational efficiency and provides related input and recommendations that may affect IMS
effectiveness to Top Management for review and action.
The capabilities of, and constraints on, existing internal resources as well as what needs to
be obtained from external providers are taken into account for provision of resources for our
organization. during determination, implementation, maintenance and continual
improvement of this IMS.
7.1.2 People (9001 + 14001 + 45001)

We believe that our employees are our most valuable resource and we do our best to help
them achieve their full potential through continual education and training.
We ensure that our employees are aware of customer / legal requirement, the relevance and
importance of their activities and how they contribute to the achievement of our Integrated
policy and departmental objectives. This is accomplished through awareness training and
employee participation in our internal audit and improvement processes
7.1.3 Infrastructure (9001 + 14001 + 45001)

The Director with support from staves directly under him ( as depicted in the organization
chart) has overall responsibility for planning, providing and maintaining the resources needed
to achieve product conformance, including buildings, workspace and associated utilities;
process equipment (hardware and software); and supporting services (such as internal
transportation and material handling systems, communications systems or information
systems).
The Maintenance I/c has overall responsibility for managing our Facilities and Equipment
Maintenance programs in accordance with procedure defined in doc. QHSEP
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7.1.4 Environment for the operation of processes (9001 + 14001 + 45001)
We provide employee benefits, job and schedule flexibility, interesting work, and involvement of our
employees in an empowered environment of continual improvement. We engender total participation
by involving employees in internal audit and improvement activities. The DGM (HR, LEGAL &
LIAISON) has overall responsibility for identifying, implementing and maintaining effective employee
benefit and workforce involvement programs.
CGM, GM, DGM, Managers, Engineers, Supervisors etc. have responsibility for identifying,
implementing and maintaining safety and environmental issues, processes and controls needed to
ensure product conformance and meet customer, statutory or regulatory requirements. We monitor
and improve workplace safety, health, and ergonomics through adherence to good manufacturing
practices as well as by implementing and maintaining IMS.
7.1.5 Monitoring and measuring resources (9001)

7.1.5.1 General
The CGM and his team, is responsible for establishing and maintaining an effective system for
identifying, selecting and controlling the use of monitoring and measuring equipment used to provide
evidence of product conformance to established requirements.
Control of monitoring and measuring Equipment.

The monitoring and measurement to be undertaken and the monitoring and measuring Equipment
needed to provide evidence of conformity of product to determined requirements have been
determined as detailed in Quality Assurance plan in the section 7.9 of QHSEP. The procedures for
monitoring and measurement as per requirements defined in Quality Assurance Plan have been
referenced in the plan itself.
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7.1.5.2 Measurement traceability (9001)

All monitoring and measuring equipment that can affect product quality are identified and
calibrated at prescribed intervals against certified equipment having a known valid
relationship to internationally or nationally known standards. Where no such standards exist,
the basis used for calibration is documented. KASHI VISHWANATH STEELS PVT. LTD.
does have an internal laboratory facility and therefore perform all required inspections, tests
and internal verifications of monitoring / measuring equipment. External laboratories are used
for test or calibration services, as required.
The measuring equipment

a) calibrated or verified at specified intervals, or prior to use, against measurement
standards traceable to national measurement standards,
b) are identified to enable the calibration status to be determined
c) are safeguarded from adjustments that would invalidate the measurement result
d) are protected from damage and deterioration during handling, maintenance and
storage.
e) A list of monitoring and measuring equipment and calibration record as applicable are
maintained in the calibration file.
f) In case the equipment is found not to confirm to requirements, the validity or the
previous measuring results are assessed and recorded and appropriate action on the
equipment and any product affected, are taken, in such cases, the control samples, if
available with the quality control department are checked again with suitable calibrated
equipment or samples are procured from the customers and re checked to ensure that
the lots conform to the requirements as defined in the Quality Plan.
g) No computer software is used in the monitoring and measurement of specified
requirements
7.1.6 Organizational knowledge (9001)

a. Kashi Vishwanath Steels Pvt. Ltd. determines the knowledge necessary for the
operation of its processes and to achieve conformity of products and services. This
knowledge is maintained and made available to all concerned to the extent necessary.
b. When addressing changing needs and trends, the organization considers its current
knowledge and determine how to acquire or access any necessary additional
knowledge and required updates
c. Organizational knowledge is specific to the organization; it is generally gained by
experience. It is information that is used and shared to achieve the organization’s
objectives.
Organizational knowledge are also based on the following:
i) Internal sources (e.g. intellectual property; knowledge gained from experience;
lessons learned from failures and successful projects; capturing and sharing
undocumented knowledge and experience; the results of improvements in processes,
products and services);
ii) External sources ( e.g. standards; academia; conferences; gathering knowledge
from customers or external providers).
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7.2 Competence (9001+14001+45001)
The competency of people performing work affecting conformity to product requirements is

determined on the basis of documented criteria for appropriate education, training, skills,
and experience for each required competency or work assignment. The Dy. GM (HR) has
overall responsibility for administering Human Resource Management programs
We determine competency needs, including employee training and awareness needs,

through the following actions:
Top Management identifies emerging competency needs during management reviews.
Emergent competency needs are converted into job descriptions for the type and number
of positions that need to be filled through external recruitment, internal
reassignment/promotion, and/or outsourcing actions.
The CGM, GMs, Mgrs, Dy. Mgrs. with input from staves down below, evaluates and
qualifies applicants for specific job openings on the basis of documented or demonstrated
competencies. Where applicable, we help existing / new employees qualify for
new/changed jobs through the provision of appropriate education and training, including on-
the-job-training (OJT).
Training needs identified as a result of the need determination activities discussed above
are passed on to the Dy. GM (HR) for appropriate planning and timely provision.
-- Personnel performing tasks capable of causing significant environmental and Health &
Safety impacts are competent on the basis of appropriate education, training and/ or
experience.
-- Training is also provided on action to be taken for identified emergency situations.
-- It is ensured that Personnel performing tasks capable of causing significant
environmental impact(s) are competent on the basis of appropriate education, training
and / or experience
We evaluate the effectiveness of all actions taken to meet competency needs. Training
provided, is evaluated on the job, through the manager, officer, or supervisor under whom
the person is working. Training effectiveness is collected and documented by the
responsible manager for each training event. The Dy. GM (HR) with input from other
responsible managers, monitors and measures the overall effectiveness of training and
other actions taken to meet competency needs and provides related recommendations to
Top Management for review and action
We maintain appropriate records of education, training, skills and experience in accordance
with provision of para 7.5.2 . Employee qualification/competency review records &
Training records are maintained by the Dy. GM (HR)
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7.3 Awareness (9001 + 14001 + 45001)

We ensure that our employees are aware of customer requirements, the relevance and
importance of their activities and how they contribute to the achievement of our Integrated
policy and objectives. This is accomplished through awareness training and employee
participation in our internal audit and improvement processes
KASHI VISHWANATH STEELS PVT. LTD. also ensure that persons doing work under the
organization’s control are aware of
a) The Integrated policy
b) Relevant quality objectives
c) Their contribution to the effectiveness of the Integrated management system, including
the benefits of improved performance
d) The implications of not conforming to the Integrated management system requirements
e) Personnel at all levels are made aware of the environmental/ health benefits and
improved
environmental performance by following good environmental and Health & Safety
practices and the consequences of departure from the same (specified procedures).
7.4 Communication (9001 + 14001 + 45001)

We communicate information regarding IMS processes / procedures and their
effectiveness through documented training, the internal audit process, continual
improvement and corrective/preventive action processes, and regular formal and informal ,
including
Primarily the internal communication is carried out verbally and key communication
where some actions are to be taken at any department level is recorded in the
communication portion in the QHSEP dept. logs.
A] Additional communication (external) is done verbally as well as in written by the
following personnel
B] Internal communication within the organisation with regard to Environmental related
issues is carried out by the Workers / Dept. Head to the Managing Director and vice-
versa. Records of such communications are maintained in the Departmental log.
C] Communications received from external and interested parties is reviewed and
responded by the Managing Director and records maintained.
D] The significant Env. Aspects and impacts are not communicated to interested parties.
These are provided only when requested for and in such cases the relevant records
are maintained in the relevant Dept. Logs
E] A ‘Safety committee’ headed by the CGM and comprising of the Dept. Heads with
representatives of relevant sections and workers has been established.
F] Intra-level OH&S communication is carried out through the Safety Committee and
through routine internal communication system OH&S, which are recorded in the
respective Dept. Log. All employees are aware and informed of their OH & S
representative and the Management appointee.
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H] Safety Committee Meetings are held once every 6 months or earlier on the occurrence
of a near miss or an incident / accident. The agenda for the committee includes the
following:
a. OH&S related procedures.
b. Changes in work place which could effect the OH&S aspects.
c. Any other Health and Safety issues, including incidents, accidents and near misses.
d. Communication with contractors and other visitors to the workplace are recorded in
the OH&S logs and actions taken as per the requirements of the communications.
e. Relevant communication from external interested parties which include suppliers,
customers, pollution control department, neighbouring workplace and people etc,. are
received, documented if required and responded to.
Participation and Consultation: The Participation of worker is ensured by
a. Involvement of workers in hazard identification, risk assessment and
determining of controls;
b. Involvement in incident investigation;
c. Involvement in the development and review of OH&S Policies and objectives;
d. Consultation where there are any changes that affect their OH&S;
e. Representation on OH&S matters through their representative.
f. The contractors are consulted where are changes in the OH&S management
system that affect their OH&S.
g. Where appropriate relevant external parties are also consulted on pertinent
OH&S matters.

1. Legal register.
2. Other Internal Communication records in the Dept. Log.
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What When with whom How Who

EXTERNAL COMMUNICATION
Placing purchase External Purchase order / Manager Store &
Information to
order / Quotation Providers Letter / Email / Oral Pur., DGM HR,
external
Collection, (External Legal & Liaison)
providers
Interacting with provider) Dy. Mgr. (Q.C)
service providers
(Ex. AMC,
Maint./Repair By
third party,
Calibration, etc.)
Product Email / Website /
information Enquiry stage Customer Catalogue / Letter GM Mktg. and
team
Enquiry, order, Enquiry review / Electronic media / GM Mktg. and
amendments Order review Customer Letter/ oral team
Once in a year / Forwarding customer

Customer feedback After service Customer feedback form GM Mktg. and
team
Action taken for Electronic media / GM, Sales /
customer Once action taken Customer Letter/ oral Mktg. Team
complaints
Information to As and when Letter / Email / DGM (HR,
Officials from
Government required Notices Legal &
Govt.
Agencies / Court of Liaison)
Departments /
Law
Court of Law
Employees / Display / Letter /
Quality policy Permanent Interested Training Management
As per Training plan parties
Importance of / during Management/
effective QMS All Employees Training / Display Dept. Heads
Orientation
training
During recruitment /
Promotion /
Responsibilities Procedure / Oral /
Department change Employee DGM HR
and Authority Training
While defining Procedure / Oral / MR + DEPT

Quality objectives All employees Training HEADS
Head of the Sales &
Customer department /
At the time of receipt Marketing
complaint / Respective Meeting
Heads
Feedback process owner
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7.5 Documented information

7.5.1 General
Integrated Management System Documentation consists of

1. Integrated Manual (9001 + 14001 + 45001) Level 1
2. Quality, Health & Safety and Environment procedures (QHSEP) Level 2
3. External Documents like BIS standards, Management system standards Level 3
The integrated manual establishes and maintains
A] The scope of Integrated management systems
B] Justification for exclusions ( for 9001)
C] The Integrated management system procedures are documented separately (Doc. QHSEP)
D] A description of the interaction between the processes (9001)
The Integrated Manual describes the core elements of the 9001:2015, 14001:2015 and
45001:2007 standards and as implemented at Kashi Vishwanath Steels Ltd. and makes
reference to other reference documents, wherever required.
7.5.2 Creating and updating

While creating and updating documented information, the process owners ensure
a) Appropriate Identification and description
b) Appropriate Format (e.g. language, software version, graphics) and media (e.g. paper,
electronic)
c) Appropriate Review and approval for suitability and adequacy
The MR has overall responsibility for ensuring that all IMS documents, including forms used to
create quality records, are controlled as per procedures detailed in QHSEP and summarized
below:
a) Approve documents for adequacy prior to issue.
b) Review, update as necessary and re-approve documents.
c) Identify the current revision status of documents.
d) Ensure that relevant versions of applicable documents are available at points of use.
e) Ensure that documents remain legible, readily identifiable and retrievable.
f) Ensure that documents of external origin (including External Providers engineering
standards/specifications) are identified and their distribution controlled.
g) Prevent the unintended use of obsolete documents, and to apply suitable identification to
them if they are retained for any purpose.
GM Mktg., ASM, Sales Manager and Dispatch Manager oversee our process for assuring the
timely review, distribution and implementation of all customer specifications and changes based
on customer-required schedule
The MR has overall responsibility for ensuring that all records (documented information) required
for the IMS (including customer-specified records) are controlled and maintained to provide
evidence of conformance to requirements and effective operation of the IMS.
Rev. No. 00
Date 05.11.20
Support
Doc. QHSEP details procedures necessary to control IMS records that, as a minimum, are prepared
to document:
a) Results of processes performed, including identification of the individual performing the
activity.
b) Product/process evaluation/acceptance criteria.
c) Procedures, drawings or instructions used to perform an activity, including revision or date of
document.
d) Identification of material, parts, or equipment used in the making of the product.
e) Personnel, material or equipment qualifications.
f) Pertinent technical records from sub-contractors, if any.
The Combined procedure for Control of Documented information is as follows:
1. Document review, approval & issue.

The authority for the review approval & issue is as under.
Document Reviewed by Approved by Issued by
a. Integrated Manual Managing Director Managing Director MR
d. Procedures Chief Gen. Mgr. (CGM) M.D / DIR / President MR
e. Formats CGM MR MR
2. Document Changes & control. ( Applicable for 9001, 14001, & 45001)
a. The Rev. No. of documents in two characters : X/ Y. Where ‘X’ denotes the issue number of the
entire document (starting from ‘1’ )
b. Y denotes the Rev. No. of the specific section/chapter (starting from ‘0’ ).
c. The effective date is given at the base of each page which denotes the date on which the
approved / re-approved data are made effective.
d. All the copies are reviewed and approved by the appropriate authority as given above on this
page and distributed to all the copy holders.
e. The amended data is scripted in italics and underlined (for ex. italics and underlined) in the
respective documents. Review, approval and issue of amended data/procedures is carried out
by the authorities as defined above. MR is responsible for disposition of Doc. / records. Irrelevant
& obsolete documents are reviewed by the respective authorities and thereafter destroyed by
the MR. If the revision status of any section reaches 20 or there is major change in the manual
affecting majority of the clauses then the version no. of the manual is changed. If the Managing
Director decides to retain any Quality document for any purpose then the same are marked
“Obsolete” segregated and kept separately.
f. One set of the old version of document is retained in the Amendment file for the future
references.
g. The MLOD defines the current revision status of all documents.
h. The documents are distributed and available at points of use.
i. Documents of external origin that requires controlling to maintain and operate the integrated
management system is listed in the MLOD and are controlled by the MR. (Refer MLOD )
j. All documents and records legible are & stored safely as per location defined in MLOD to
facilitate easy retrieveability. Only authorized persons are allowed to access the documents.
k. The formats are numbered as follows :
Dept/X/Y/Z Where, X = form Number; Y = Retention period, where D-day, M-month Y-year,
and Y= revision status of the format
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Support
Record control:
( Applicable for QMS, EMS, & OH&S)
The registers are numbered as follows :
Dept/R/B/C, Where, R = Register, B = Register no. C = Retention period
The Files are numbered as follows :
Dept/A/B, Where, A = File, B = File No.
The Forms are numbered as follows:
DEPT/X/Y/Z Where, X = form Number; Y = Retention period, where D-day, M-month Y-year,
and Y= revision status of the format
MR is responsible for disposition of records. Irrelevant & obsolete records are reviewed by the
respective authorities and thereafter destroyed by the MR. If the Managing Director decides to retain
any Quality record for any purpose then the same are marked “Obsolete” segregated and kept
separately.
The MLOD records defines the current revision status of all records.
The records are distributed and available at points of use.
All records are legible & stored safely as per location defined in MLOD to facilitate easy retrievability.
Only authorized persons are allowed to access the records.
REFERENCE :
MLOD
Amendment file
KASHI VISHWANATH Section No. IM-J
Rev. No. 00
Date 05.11.20
Operation
8 Operation
8.1 Operational planning and control (9001)
Our IMS identifies, plans for and documents our product and service realization processes
to ensure consistency with all applicable requirements, including risks and opportunities
related to operations, customer requirements and related quality objectives and
requirements for specific products/services, and any/all applicable statutory/legal
requirements. The outputs of product/service realization planning include the specific
methods, facilities, equipment, people and materials/support services needed to achieve
all desired results for a particular product, service, or contract. We ensure that criteria for
processes and acceptance of product and services are determined, resources needed to
achieve conformity to the product or service requirements are determined and utilized.
Relevant documented information are maintained as evidence depicting the organization’s
confidence that processes are being carried out as planned as well as for demonstrating
the conformity of products and services to their requirements.
The processes needed for product realization are planned and developed. Planning of
product realization is consistent with the requirements of the processes of the Integrated
Management System.
In planning product realization, the following, as appropriate are determined.

a. Quality objectives and requirements for the product.
b. The need to establish process, documents and provide resources specific to the
product.
c. Required verification, validation, monitoring, inspection and test activities specific to
the product and the criteria for product acceptance.
d. Records needed to provide evidence that the realization processes and resulting
product, fulfill requirements.
(Refer QHSEP)
Kashi Vishwanath Steels Pvt. Ltd. ensure that changes are carried out in planned manner
and review the consequences of unintended changes, taking action to mitigate any
adverse effects, as necessary (detailed in MRM if such changes occur)
Kashi Vishwanath Steels Pvt. Ltd. ensure that outsourced processes are controlled,
refer para 4.4 of section IM-F of this manual
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Operation
Clauses 8.1 (Operation Planning and control) (14001)

The organization has established, implemented, control and maintain the processes needed
to meet
environmental management system requirements, and to implement the actions identified in
6.1 and 6.2, by:
— establishing operating criteria for the process(es);
— implementing control of the process(es), in accordance with the operating criteria.
We understand that Controls can include engineering controls and procedures. Controls
can be implemented following a hierarchy (e.g. elimination, substitution, administrative)
and can be used individually or in combination.
We control planned changes and review the consequences of unintended changes,
taking action to mitigate any adverse effects, as necessary.
We ensure that outsourced processes are controlled or influenced. The type and extent
of control or influence to be applied to the process(es) has been defined in this integrated
management system.
Consistent with a life cycle perspective, the we have :
established controls, as appropriate, to ensure that its environmental requirements are
addressed in the design and development process for the product or service,
considering each life cycle stage;
b) determine its environmental requirement(s) for the procurement of products and
services, as
appropriate;
c) communicate its relevant environmental requirement(s) to external providers,
including contractors;
d) consider the need to provide information about potential significant environmental
impacts
associated with the transportation or delivery, use, end-of-life treatment and final
disposal of its products and services.
The organization shall maintain documented information to the extent necessary to have
confidence that the processes have been carried out as planned.
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Operation
8.1 Operational planning and control (45001)

8.1.1 General
KVSPL has planned, implemented, control and maintain the processes needed to meet
requirements of the OH&S management system, and to implement the actions determined
in Clause 6, by:
a) establishing criteria for the processes;
b) implementing control of the processes in accordance with the criteria;
c) maintaining and retaining documented information to the extent necessary to have
confidence
that the processes have been carried out as planned;
d) adapting work to workers
8.1.2 Eliminating hazards and reducing OH&S risks (45001)

KVSPL has established, implemented and maintain a processes for the elimination of
hazards and reduction of OH&S risks using the following “hierarchy of control”:
a) eliminate the hazard;
b) substitute with less hazardous processes, operations, materials or equipment;
c) use engineering controls and reorganization of work;
d) use administrative controls, including training;
e) use adequate personal protective equipment.
All these are done at the time of Hazard identification and risk assessment.
8.1.3 Management of change (45001)

The process for the implementation and control of planned temporary and permanent
changes that impact OH&S performance, that may include including:
a) new products, services and processes, or changes to existing products, services and
processes, including:
— workplace locations and surroundings;
— work organization;
— working conditions;
— equipment;
— work force;
b) changes to legal requirements and other requirements;
c) changes in knowledge or information about hazards and OH&S risks;
d) developments in knowledge and technology.
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Operation
For any change as described above, the activity goes through the planning and identification
of the hazards that may be associated with the above change(s) and the same is reflected in
HIRA and depending upon the risk’s acceptability either suitable corrections are done before
starting the activity or relevant operation control procedures are prepared and implemented
to control the risk in such ways that the associated risk(s) remain acceptable. KVSPL review
the consequences of unintended changes, taking action to mitigate any adverse effects, as
necessary, which can result in risks and opportunities.
8.1.4 Procurement (45001)

KVSPL ensures the procurement of products and services in order to ensure their conformity
to its OH&S management system.
The procurement process is coordinated with department heads as well as contractors with
its contractors, to identify hazards and to assess and control the OH&S risks, arising from the:
a) departments’ and contractors’ activities and operations that impact the organization;
b) organization’s activities and operations that impact the contractors’ workers;
c) contractors’ activities and operations that impact other interested parties in the workplace
It is ensured that the requirements of our OH&S management system are met by
contractors and their workers. KVSPL also ensures that during procurement process(es)
occupational health and safety criteria are defined and applied for the selection of
contractors.
8.1.4.3 Outsourcing (45001)
KVSPL ensures that outsourced functions and processes are controlled. We ensure that our
outsourcing arrangements are consistent with legal requirements and other requirements
and with achieving the intended outcomes of the OH&S management system. The type and
degree of control to be applied to these functions and processes are defined within the OH&S
management system.
8.2 Requirements for products and services (9001)
8.2.1 Customer communication

Achieving our Integrated policy “Customer’s satisfaction” requires that we determine,
understand, and consistently meet or exceed our customers’ requirements and
expectations, and that we establish effective communication systems with our customers
with regards to product information, inquiries, contract or order handling and related
changes, and customer feedback, including complaints. These efforts are described
below. The Director (Sales & Admin.) have overall responsibility for developing and
implementing effective customer-related processes in accordance with the policies in this
section
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Operation
Communication with customers include

a) Providing information relating to products and services
b) Handling enquiries, contracts or orders, including changes
c) Obtaining customer feedback relating to products and services, including customer
complaints
d) Handling or controlling customer property
e) Establishing specific requirements for contingency actions, when relevant
Customers are communicated regarding the product information though letter, verbal
and/ or through phone, Fax, e-mail.
If there are any amendments in enquiries, orders then they are communicated through
Phone, letter & Email. The customer complaints are registered in customer complaint
format and corrective action is taken
8.2.2 Determining the requirements for products and services

When determining the requirements for the products and services to be offered to
customers,
Kashi Vishwanath Steels Pvt. Ltd. ensure that
a) The requirements for the products and services are defined, including
1) Any applicable statutory and regulatory requirements
2) Those considered necessary by the organization
b) The organization can meet the claims for the products and services it offers
Marketing, Sales and Dispatch personnel review customer requirements identified during
the determination process to ensure that they are clearly stated, understood, and recorded.
Our process for reviewing all applicable requirements is defined in sec. 7.10 of QHSEP to
ensure:
 all applicable product requirements are defined, understood and confirmed with the
customer prior to acceptance
 manufacturing feasibility of proposed (new or changed) products is investigated,
confirmed and documented prior to making a commitment to supply
 contract or order requirements differing from those previously expressed are resolved
 records of the review and actions resulting from the review are maintained
Where product requirements are changed, we ensure relevant documents are amended
and relevant personnel are made aware of the changed requirements; see sec. 7.10 of
QHSEP
KASHI VISHWANATH Rev. No. 00
STEELS PVT. LTD. Date 05.11.20
Operation
8.2.3 Review of the requirements for products and services

8.2.3.1 Kashi Vishwanath Steels Pvt. Ltd. Constantly ensures that it has the ability to meet
the requirements for products and services to be offered to customers. Kashi Vishwanath
Steels Pvt. Ltd. conduct a review before committing to supply products and services to a
customer, including
a) Requirements specified by the customer, including the requirements for delivery and post
delivery activities
b) Requirements not stated by the customer, but necessary for the specified or intended use,
when known
c) Requirements specified by the organization
d) Statutory and regulatory requirements applicable to the products and services
e) Contract or order requirements differing from those previously expressed
Kashi Vishwanath Steels Pvt. Ltd. ensure that contract or order requirements differing from
those previously defined are resolved. The customer’s requirements is confirmed by KVSPL
before acceptance, when the customer does not provide a documented statement of their
requirements.
8.2.4 Changes to requirements for products and services. Where product requirements
are changed, we ensure relevant documents are amended and relevant personnel are
made aware of the changed requirements.
KASHI VISHWANATH Rev. No. 00
STEELS PVT. LTD. Date 05.11.20
Operation
8.2 Emergency preparedness and response (14001 + 45001)
KVSPL has established, implemented and maintain the processes needed to prepare for
and respond to potential emergency situations identified in 6.1.1 of 14001 and 6.1.2.1 of
45001.
KVSPL:
a) has prepared to respond by planning actions to prevent or mitigate adverse

environmental impacts / emergency situations, including the provision of first aid
arising from emergency situations;
b) respond to actual emergency situations;
c) take action to prevent or mitigate the consequences of emergency situations,

appropriate to the magnitude of the emergency and the potential environmental
impact;
d) periodically test the planned response actions, where practicable;
e) periodically review and revise the process(es) and planned response actions, in
particular after the occurrence of emergency situations or tests;
f) provide relevant information and training related to emergency preparedness and

response, as appropriate, to relevant interested parties, to contractors, visitors,
emergency response services, government authorities and, as appropriate, the
local community, including persons working under its control.
g) taking into account the needs and capabilities of all relevant interested parties and
ensuring their involvement, as appropriate, in the development of the planned
response.
KVSPL maintain documented information to the extent necessary to have confidence that
the process(es) is (are) carried out as planned. Documented procedures are
available in Doc Integrated Procedures – QHSEP – Section 8.0
(Refer files GATE/R/01 - FIRST AID REGISTER, GATE/R/02 - MINOR ACCIDENT REGISTER,
GATE/01/03/0 - REPORT ON MOCK DRILL, GATE/03/03/0 - DCP MONTHLY CHECK REPORT )
Rev. No. 00
Date 05.11.20
Operation
8.3 Design and development of products and services
NOT APPLICABLE
(All the products are manufactured as per the pre defined specifications of the BIS and
hence the design process is not applicable.)
8.4 Control of externally provided processes, products and services (Purchase)

8.4.1 General
We work in relationship with our External Providers to ensure that purchased products and
services meet all applicable requirements. The processes applicable to the planning,
acquisition and verification of all products and services that affect customer requirements are
defined in Sec. 7.10 in QHSEP in accordance with the policies outlined in this section.
Purchasing process
The type and extent of control applied to our External Providers and purchased product is
dependent upon the effect on subsequent realization processes and their output, as well as
consideration of other characteristics including: the type of product; the potential impact of the
product on our processes, products, or services; the results of External Providers evaluations;
and past performance.
It is ensured that purchased product conforms to specified requirements through the test
certificates provided by the mills. The detailed procedure of Purchase is documented in Doc.
7.8 of QHSEP. External Providers are evaluated and selected based on their ability to supply
products or services in accordance with our requirements.
A master list of approved External Providers is maintained to ensure we only purchase product
from approved sources or customer-approved sources. The results of evaluations and
follow/up actions are recorded.
External Providers performance is monitored by the Purchase department as per section 7.8
in QHSEP through one or more of the following indicators: delivered product quality; and
delivery schedule performance.
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Operation
8.4.2 Type and extent of control

Kashi Vishwanath Steels Pvt. Ltd. ensure that externally provided processes, products and
services do not adversely affect the organization’s ability to consistently deliver conforming
products and services to its customers. It also
a) Ensures that externally provided processes remain within the control of its Integrated
management system
b) Define both the controls that it intends to apply to an external provider and those it intends
to apply to the resulting output
c) Takes into consideration
1) The potential impact of the externally provided processes, products and services on
the organization’s ability to consistently meet customer and applicable statutory and
regulatory requirements
2) The effectiveness of the controls applied by the external provider
d) Determine the verification, or other activities, necessary to ensure that the externally
provided processes, products and services meet requirements.
The Production dept. along with the store In-charge have responsibility for ensuring the
quality of purchased products using one or more of the following methods: receiving
inspection and/or testing (such as sampling based on performance); part evaluation based
on the test certificate being provided by the external providers or by testing in in-house lab
or a designated third party laboratory; Receiving inspection is performed per P.O
requirements.
All requirements for approval of purchased product and/or external provider’s procedures,
processes, equipment, personnel, and/or quality systems are reviewed for adequacy prior
to communication to the supplier, if required.
8.4.3 Information for external providers

KASHI VISHWANATH STEELS PVT. LTD. ensure the adequacy of requirements prior to
their communication to the external provider.
It communicates to external providers its requirements for
a) The processes, products and services to be provided
b) The approval of
1) Products and services
2) Methods, processes and equipment
3) The release of products and services
c) Competence, including any required qualification of persons
d) The external providers’ interactions with the organization
e) Control and monitoring of the external providers’ performance to be applied by the
organization
f) Verification or validation activities that the organization, or its customer, intends to perform
at the external providers’ premises
The Purchase order describes the product to be purchased , PO is reviewed for adequacy
of the specified requirement prior to release by Purchase Departrment.
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Date 05.11.20
Operation
8.5 Production and service provision

8.5.1 Control of production and service provision
We utilize a process-focused approach to plan and control operations and support services
related to production and service provision. Our initial focus is to assure the quality of process
inputs - that is, employees, material, facilities and equipment, and methods. Employees must
be equipped to perform the process properly through appropriate education, training, and
certification. Material must meet specified requirements and be properly identified, stored,
and issued. Equipment and facilities must be adequate, accurate, available and properly
utilized. Work instructions and other important data must be current and correct. Methods
must be appropriate and proven capable of accomplishing the desired results. The
appropriateness of all these fundamental process inputs must be assured, and processes
must be measured, monitored and controlled to assure effectiveness and/or to identify
opportunities for improvement.
The Production Head ensures that production/service jobs are planned, scheduled, and
carried out in accordance with procedures detailed in sec. 7.4 of QHSEP taking into account
the following :
Production is implemented under controlled conditions where Controlled conditions include:
a) Documented information describing the characteristics of the products to be
produced, and/ or the activities to be performed and the results to be achieved.
b) Use of suitable monitoring and measuring resources;
c) Monitoring and measurement activities at appropriate stages to verify that criteria for
control of processes or outputs, and acceptance criteria for products and services,
are being met;
The Production Manager, through Production Shift Supervisors, ensures that
production personnel monitor the quality of their own work and understand the
procedures for reporting related problems and/or suspected nonconforming conditions.
The Production Manager / Quality Control I/c is responsible for planning and
implementing in-process inspections needed to ensure process control and product
quality as per quality plan defined in sec. 7.9 of QHSEP.
d) Ensuring Availability of suitable infrastructure and environment for the operation of
processes;
e) E n s u r i n g the appointment of competent persons, including any required
qualification;
f) Validation : Not Applicable as all output parameters are verified before dispatch
to the customer
The Production head periodically review operational data as well as progress towards
achievement of corporate level product performance objectives and provides related
recommendations for review by Top Management
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Operation
8.5.2 Identification and traceability

The Production head has overall responsibility for establishing and maintaining product
identification throughout all stages of production, installation and delivery in accordance
with procedures defined in sec. 7.4 of QHSEP Appropriate records are maintained to
ensure product traceability.
We establish and maintain product monitoring and measurement status through the use
of physical identification tags/labels . Additionally, physical location in clearly designated
hold area is an indicator of product status. The GM through the Production team, the
Maintenance I/c, and the Quality control I/c , ensures that all incoming, in-process, and
final product is suitably identified and the current status is appropriately tracked and
displayed.
Where contractually required, the Production Manager plans for, establishes and
maintains additional traceability records in accordance with customer requirements. At a
minimum, where products are made in lots or batches we identify and record a unique lot
or batch number.
8.5.3 Property belonging to customers or external providers
NOT APPLICABLE
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Operation
8.5.4 Preservation
The GM Production, through the Materials Manager, Production Manager, Quality Manager,
Maintenance Manager and Safety Manager, has overall responsibility for establishing and
implementing a material management system to ensure product conformity is preserved
during internal processing and delivery to the intended destination in order to maintain
conformity to requirements. The Production Head ensures the handling, storage, packaging,
delivery, and protection of final product as well as raw materials and in-process constituents
of the final product, to ensure:
 Components and products are handled and stored in a manner that prevents damage or
deterioration pending use or delivery.
 Each department ensures controls are implemented to prevent mixing conforming and non-
conforming materials.
 Packing ensures specified or original manufacturing packaging is utilized.
 All components and products are suitably packed to prevent deterioration or damage during
storage and delivery.
In order to detect deterioration, the condition of stock is periodically assessed. Further,

obsolete product (including expired age dated material, e.g.), and unidentified or suspect
stock is controlled as nonconforming product.
8.5.5 Post-delivery activities

KASHI VISHWANATH STEELS PVT. LTD. meet requirements for post-delivery activities
associated with the products and services
The following is considered when determining the extent of post-delivery activities that are
required,
a) statutory and regulatory requirements
b) the potential undesired consequences associated with its products and services
c) the nature, use and intended lifetime of its products and services
d) customer requirements
e) customer feedback
Product requirements specified by the customer, including the requirements for availability,
delivery and support including any after-sales service and/or post-delivery servicing
provided as part of the customer contract or purchase order.
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8.5.6 Control of changes

KASHI VISHWANATH STEELS PVT. LTD. review and control changes for production or
service provision, to the extent necessary to ensure continuing conformity with
requirements. Documented information describing the results of the review of changes, the
person(s) authorizing the change, and any necessary actions arising from the review are
maintained.
8.6 Release of products and services

The Quality Incharge has overall responsibility for planning and implementing inspection
and test activities needed to verify product requirements are met at appropriate stages of
the product realization process in accordance with the applicable control plan. When
selecting product parameters to monitor compliance to internal and external requirements,
product characteristics are determined leading to the types of measurement, suitable
measurement means, and the required capability and inspection/test skills needed.
The scope of our product monitoring and measurement system (defined in Quality plan –
Sec. 7.9 of QHSEP) includes receiving inspection, in-process inspection, and final
inspection and test.
Release. Products are not released for further processing or delivery until we have objective
evidence that all requirements have been met.
Evidence of Conformity. Test and inspection records are maintained for a minimum of one
year. These records include final inspection authority and identify and confirm that all critical
parameters are in accordance with established requirements and specifications.
Product Release and Delivery. Product is not normally released or delivered until all planned
inspections and tests have been completed, and records have been maintained providing
evidence of conformity with acceptance criteria and identifying the person(s) authorizing
release.
Nonconforming (or suspect) product is identified and controlled to prevent its inadvertent
use.
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Operation
8.7 Control of nonconforming outputs

The Manager Production / Quality Manager have overall responsibility for implementing an
effective process for identifying, documenting, segregating, evaluating, and disposing of
nonconforming product. Personnel responsible for product quality have the authority to stop
production to correct quality problems are summarized below:
Identification. Identification of nonconforming product originates from inspection, internal

testing, product audits or customer complaints. Employees clearly mark or otherwise identify
nonconforming product or suspect material. Product with unidentified or suspect status is
classified and processed as nonconforming.
Documentation. The Quality Manager or authorized Quality Control personnel enter the
nonconformance into the corrective action system identifying the nonconforming product and
lot number if applicable, description of nonconformance, and location where the nonconforming
product is being held pending further review or disposition.
Segregation. Nonconforming product is segregated pending evaluation and disposition.
Evaluation. The Quality Manager through authorized Quality Control personnel , perform the
initial evaluation of nonconforming product in accordance with approved test and inspection
procedures. Where needed, Sales, Purchase, Production and other technical personnel may
become involved in the evaluation and recommendation for disposition.
Disposition. The results of the evaluation and resultant disposition determinations are
documented. Dispositions resulting from the evaluation of nonconforming product may include:
rework to meet specified requirements; re-grade for an alternative application; use as is (under
customer concession or other required approval authority); obtain (from relevant authority) a
waiver of or deviation from requirements; return to supplier; scrap or other disposal. Reworked
nonconforming product is re-verified after correction to demonstrate conformity to original
requirements.
In the event nonconforming product is detected after delivery or use has started, the Quality
Manager notifies the customer and initiates action appropriate to the effects, or potential
effects, of the nonconformity. Where appropriate, product recall is initiated based on test
records.
RECORDS & REFERENCES

1. As defined in the respective Procedures in QHSEP or as listed in MLOD.
KASHI VISHWANATH Section No. IM-K
Rev. No. 00
Date 05.11.20
Performance and Evaluation
9 Performance evaluations
9.1 Monitoring, measurement, analysis and evaluation (9001 + 14001 + 45001)
9.1.1 General
This section describes how we define, plan, and implement the monitoring, measurement,
analysis and improvement activities needed to assure product and IMS conformity and
achieve continual IMS improvement. These activities include assessment of customer
satisfaction, conduct of internal audits, process monitoring and measurement, and product
monitoring and measurement.
The Quality Manager ensures that statistical tools used to monitor IMS processes /
procedures are identified during quality planning and included in control plans, as
applicable. Statistical techniques for on-going process control and improvement are
established and applicable customer specific requirements documents maintained, if
required.
The procedure for monitoring and measuring Key characteristics of activity / operations
which have a significant impact on Environment are as follows:
The key characteristics that can have a significant impact on the environment / safety of
personnel have been identified in Aspect Impact table. The same are monitored and
recorded to keep a track of performance and conformance with the objectives & Targets.
1. Qualitative and quantitative measurement are carried out for Environmental and OH&S
performance assessment such as:
a) The extent to which the Environmental / OH&S objectives have been met. (Review
of objectives)
b) Management programs. (Review of Management programs)
c) Pro-active and reactive Environmental OH&S measures adopted. (Improvements)
d) Collection of Environmental OH&S related data for future application.
2. Monitoring equipment (where applicable) is calibrated at defined intervals with National
/ International traceability and record of calibration are maintained.
3. Primarily KVSPL measures its environmental and OH&S performance by compliance
of legal requirements, ensuring that all legal parameters as defined in different
applicable laws are complied with, minor accidents are regularly monitored and are
progressively reduced, emergency preparedness is up to the mark – check through
mock drill and periodical inspections of all related preventive equipment installed within
the factory premises.
Where process measurements are not in compliance with the legislations and / or
regulations, the same are brought to the notice of the Director / CGM by the concerned
Dept. head. Such issues are recorded and suitable action is initiated.
Inspection records for incoming material, in-process testing and final testing ( as per list in
MLOD), Internal Audit file, Customer satisfaction file, purchase register, non conformance
records etc,. for performance monitoring.
Refer Section 9.2 of Doc: QHSEP for Environmental / OH&S Operational control
parameters.
Rev. No. 00
Date 05.11.20
9.1.2 Customer satisfaction (9001)

Customers are the reason we exist and drive our quality policy “to ensure maximum
customer satisfaction.” The GM has overall responsibility for identifying and reviewing
customer requirements and for monitoring and measuring customer satisfaction per
procedures contained summarized as follows:
Data collected by customer contact personnel during routine communications provide our
primary basis for assessing customer satisfaction. Sales personnel utilize a very simple
customer satisfaction survey form (hard copy or electronic) to ascertain the customer’s overall
perception of how well we are meeting their requirements and to document any
recommendations for improvement.
Customer complaints (whether received in writing, verbally or electronically by the sales

department is forwarded to appropriate Sales personnel for action. If these personnel cannot
resolve the issue to the customer’s satisfaction, then the complaint is transferred to the GM
Marketing for assignment to another appropriate manager or function for resolution.
Customer complaints are documented and monitored through resolution through our
continual improvement system.
Customer feedback (including written or verbal complaints is reviewed GM / Manager

Marketing to initiate any improvement or corrective/preventive actions needed.
The GM or Manager Marketing / Quality Control I/c periodically reviews customer feedback
(also complaints), as well as progress towards achievement of corporate level customer
satisfaction improvement objectives and provides related recommendations for review by Top
Management.
9.1.2 EVALUATION of COMPLIANCE : (14001 + 45001)

1. A legal register has been started to record all environmental laws applicable to the
organization
2. The register is periodically evaluated and the register updated as per status at the time
of evaluation.
3. Periodical evaluation of relevant environmental legislations/regulations are carried out
through subscription of environmental regulation update and / or through information
available on the Internet.
4. The compliance is ensured through various inputs like: Internal Audit findings,
regulatory inspections, Analysis of legal and other requirements review of records and
documents of incidents and risk assessment facility, equipment and area inspections,
analysis of test results form monitoring and testing direct observations etc.
5. Where environmental process measurements are not in compliance with the
environmental legislations and / or regulations, the same are brought to the notice of
the MR by the concerned dept. Such issues are recorded in the Log 1 or 2 and suitable
action is initiated by the concerned dept. heads and / or MR
6. Relevant records of compliance of the above is reflected in the legal register
Rev. No. 00
Date 05.11.20
9.1.3 Analysis and evaluation (9001)

9.1.3 Analysis and evaluation
Top Management and other officers, managers and supervisors collect and analyze data using
appropriate statistical techniques to determine the suitability and effectiveness of key IMS
processes / procedures applicable to their area(s) of responsibility and to identify opportunities
for improvement. At a minimum, data is analyzed to assess achievement of the quality
objectives, Customer Satisfaction, Conformity to product requirements, Characteristics and
trends of processes and products including opportunities for corrective actions and Suppliers
evaluation.
A process is effective if desired results are achieved. Effectiveness can be measured in terms
of product quality, process accuracy, delivery/schedule performance, employee/function
performance against established objectives, and/or customer satisfaction.
A process is efficient when resource utilization is optimal. Efficiency can be measured in terms
of total resource utilization, productivity indicators, and or the cost of poor quality (such as
waste/rework costs or hours).
9.2 Internal audit (9001 + 14001 + 45001)

Internal audit results are critical inputs to aid in assessing the effectiveness of our IMS, in
identifying opportunities for improvement, and in promoting awareness of customer
requirements and effectiveness of the IMS to our workforce.
We conduct IMS audits to determine conformity to ISO 9001:20015 and ISO 14001 2015.
Our overall measure of IMS effectiveness is the absence of repeat problems/findings, as an
indicator that our IMS was effective in eliminating the cause of such problems.
Internal audits are conducted in accordance with a schedule that identifies the audit criteria.
The internal Audit is carried out at least once in 12 months. Each of our key IMS processes
/ procedures (QHSEP) and our product realization processes, is reviewed to determine
effectiveness. The schedule is updated on the basis of status and importance of the activity
to be audited and previous audit results.
The IMS process, function or Integrated system element under review is effective if it is
achieving the desired results or established objectives, In addition, employee involvement
in identifying process effectiveness or efficiency improvements is actively sought during
internal audits. Internal audit results are used to determine the scope, nature and frequency
of future internal audits of processes, products, functions or Integrated system elements
where ineffectiveness or inefficiency is most likely to be found.
The Management Representative has overall responsibility for managing the internal audit
process as summarized below:
Rev. No. 00
Date 05.11.20
1. Internal IMS audits are carried out at intervals not exceeding 12 months and records are
maintained by the M.R..
2. Audits are carried out by trained personnel, ensuring impartiality by keeping the auditor
and the function being audited independent of each other, to determine whether the IMS
conforms to the requirements of the standard and the effectiveness of the
implementation of the system.
3. An audit plan is prepared by the MR on the basis of the activity to be audited, its
importance on integrated management system and results of previous audits.
4. The auditor issues a NCR (Non conformance report) to the auditee for Non
conformances observed during the course of the audit. The auditee takes suitable
Corrections / Corrective actions
5. The auditee records the Correction and corrective action on the NC report in consultation
with the respective dept. head and takes actions for closure of the NCs within a
reasonable timeframe (indicated in the NC format itself).
6. The follow-up audit activities include the verification of effective implementation of the
Correction and corrective action through MR. The MR closes the NC report after
verification.
7. MR monitors the effectiveness of the corrective and preventive actions
8. The results of the Audit are submitted to the Management during the course of the MRM
Management responsible for the area audited implement timely corrective action to eliminate
detected non-conformances and their causes, and initiate other appropriate action in
response to opportunities for improvement identified by process participants or managers.
Follow-ups are conducted to verify timely and effective implementation of the proposed
action.
The Management Representative maintains all internal audit records, including internal
auditor training records, results of internal audits and related follow-ups; periodically reviews
internal audit results as well as progress towards achievement of corporate level objectives
aimed at improving overall IMS effectiveness, and provides related recommendations for
review by Top Management.
9.3 Management review (9001 + 14001 + 45001)
9.3.1 General
Top Management conducts a management review meeting at least once every 12 months
to ensure the continuing suitability, adequacy, and effectiveness of our IMS. The primary
inputs reviewed include data that measures the conformance and performance of our IMS
and recommendations based on analysis of such data. Conformance is primarily assured
through internal audits and demonstrated through a review of internal audit results and
our demonstrated ability to correct/prevent problems. Performance is primarily assured
through the deployment of objectives and demonstrated through a review of our
demonstrated ability to achieve desired results.
Rev. No. 00
Date 05.11.20
9.3 Management review (9001 + 14001 + 45001)
9.3.1 General
Top Management conducts a management review meeting at least once every 12 months
to ensure the continuing suitability, adequacy, and effectiveness of our IMS. The primary
inputs reviewed include data that measures the conformance and performance of our IMS
and recommendations based on analysis of such data. Conformance is primarily assured
through internal audits and demonstrated through a review of internal audit results and
our demonstrated ability to correct/prevent problems. Performance is primarily assured
through the deployment of objectives and demonstrated through a review of our
demonstrated ability to achieve desired results. The primary outputs of management
review meetings are management actions taken to make changes or improvements to
our IMS and the provision of resources needed to implement these actions .
The M.D / DIRECTOR is responsible for conducting a formal management review of

Integrated system at least once in 12 months. The meeting is attended by MD/Director,
President, Chief General Manager, GMs, DGMs, Sr. Managers, Managers, Production
supervisor, Quality Control In-charge and Stores In-charge.
9.3.2 Management review inputs
The management review meeting includes the following inputs

No Input/Agenda
1. Pending issues of Previous MRM
2. Changes in external and internal issues that are relevant to the Integrated
management system including 1) the needs and expectations of interested
parties; 2) legal and other requirements; 3) risks and opportunities;
4) significant environmental aspects
3 The extent to which the OH&S policy and the OH&S objectives have been met
4 Information on the IMS performance, including trends in
- process performance and conformity of products and services
- nonconformities and corrective actions including incidents, and
continual improvement
- monitoring and measurement results
- fulfilment of its compliance obligations
- audit results;
- consultation and participation of workers
5. Adequacy of resources
6. relevant communication(s) with interested parties including environmental
complaints, Customer feedback and Customer complaints
7. Aspect Impact and Hazard & Risk Review
6. The effectiveness of actions taken to address risks and opportunities
7. Opportunities for continual improvement
Rev. No. 00
Date 05.11.20
The primary outputs of management review meetings are management actions taken to
make changes or improvements to our IMS and the provision of resources needed to
implement these actions.
Outputs from management review meetings include new/revised Department

improvement objectives and any related actions required for improvement of the IMS and
its processes, improvement of product related to customer requirements, and provision of
resource needs. Results of management review meetings are recorded and maintained
by the Management Representative.
KASHI VISHWANATH Section No. IM-L
Rev. No. 00
Date 05.11.20
IMPROVEMENT
10 IMPROVEMENT
10.1 General (9001)
KASHI VISHWANATH STEELS PVT. LTD. determines and selects opportunities for
improvement and implement any necessary actions to meet customer requirements and
enhance customer satisfaction These include
a) Improving products and services to meet requirements as well as to address future needs
and expectations
b) Correcting, preventing or reducing undesired effects;
c) Improving the performance and effectiveness of the Integrated management system.
10.2 Nonconformity and corrective action

The Manager Production / Quality Manager have overall responsibility for implementing
an effective process for identifying, documenting, segregating, evaluating, and
disposing of nonconforming product. Personnel responsible for product quality have
the authority to stop production to correct quality problems in accordance with sec.
17.0; related procedures are summarized below:
Identification. Identification of nonconforming product originates from inspection,

internal testing, product audits or customer complaints. Employees clearly mark or
otherwise identify nonconforming product or suspect material. Product with
unidentified or suspect status is classified and processed as nonconforming.
Documentation. The Quality Manager or authorized Quality Control personnel

enter the nonconformance into the corrective action system identifying the
nonconforming product and lot number if applicable, description of nonconformance,
and location where the nonconforming product is being held pending further review or
disposition.
Segregation. Nonconforming product is segregated pending evaluation and disposition.
Evaluation. The Quality Manager through authorized Quality Control personnel ,

perform the initial evaluation of nonconforming product in accordance with approved
test and inspection procedures. Where needed, Sales, Purchase, Production and
other technical personnel may become involved in the evaluation and recommendation
for disposition.
Disposition. The results of the evaluation and resultant disposition determinations

are documented. Dispositions resulting from the evaluation of nonconforming product
may include: rework to meet specified requirements; re-grade for an alternative
application; use as is (under customer concession or other required approval
authority); obtain (from relevant authority) a waiver of or deviation from requirements;
return to supplier; scrap or other disposal. Reworked nonconforming product is re-
verified after correction to demonstrate conformity to original requirements.
In the event nonconforming product is detected after delivery or use has started, the
Quality Manager notifies the customer and initiates action appropriate to the effects,
or potential effects, of the nonconformity. Where appropriate, product recall is initiated
based on test records.
Rev. No. 00
Date 05.11.20
IMPROVEMENT
The Management Representative has overall responsibility for managing our corrective action
process as summarized below:
Evidence of nonconforming product, customer dissatisfaction, or ineffective processes is

used to drive our corrective action system because a problem exists, requiring immediate
correction and possible additional action aimed at eliminating or reducing the likelihood of its
recurrence. Management with responsibility and authority for corrective action are notified
promptly of product or process non-conformities. Investigating and eliminating the root cause
of these failures is a critical part of our continual improvement process.
Follow-ups are conducted (through the internal audit process; to ensure that effective
corrective action is taken appropriate to the impact of the problem encountered. In addition,
the Management Representative summarizes and analyzes corrective action data to identify
trends needed to assess overall effectiveness of the corrective action system and to develop
related recommendations for improvement. The corrective action system is considered
effective if specific problems are corrected and data indicates that the same or similar
problems have not recurred. Results of this analysis and related recommendations are
presented to Top Management for review and action during management reviews;
Non conformity, Corrective action & Preventive action of 14001

The procedure for the above is as follows
1. Non-conformances are identified by the respective Dept. head and recorded in the NC
register .
2. Preventive / corrective actions are initiated and are monitored by the Dept. head.
3. The corrective and preventive action so initiated is appropriate to the magnitude of the
problem and commensurate with the environmental impact.
4. Changes in the documented procedures, if any, arising from a corrective and /or a
preventive action are carried out and implemented.
5. It is ensured that:
- corrections and corrective actions are implemented
- The results of corrective action are recorded and communicated to all concerned.
- There is follow-up to review their effectiveness.
Rev. No. 00
Date 05.11.20
IMPROVEMENT
10.1 General (45001)

KVSPL determine opportunities for improvement and implement necessary actions to
achieve the intended outcomes of its OH&S management system.
10.2 Incident, nonconformity and corrective action

The organization shall establish, implement and maintain a processes, including
reporting, investigating and taking action, to determine and manage incidents and
nonconformities.
When an incident or a nonconformity occurs, the KVSPL:
a) react in a timely manner to the incident or nonconformity and
1) take action to control and correct it;
2) deal with the consequences; - as applicable
b) evaluate, with the participation of workers (refer clause 5.4) and the involvement
of other relevant interested parties, the need for corrective action to eliminate the
root cause(s) of the incident or nonconformity, in order that it does not recur or occur
elsewhere, by:
1) investigating the incident or reviewing the nonconformity;
2) determining the cause(s) of the incident or nonconformity;
3) determining if similar incidents have occurred, nonconformities exist,
or if they could potentially occur;
c) review existing assessments of OH&S risks and other risks, as appropriate (see 6.1)
d) determine and implement any action needed, including corrective action, in accordance
with the hierarchy of controls (see 8.1.2) and the management of change (see 8.1.3);
e) assess OH&S risks that relate to new or changed hazards, prior to taking action
f) review the effectiveness of any action taken, including corrective action;
g) make changes to the OH&S management system, if necessary.
It is ensured that Corrective actions are appropriate to the effects or potential

effects of the incidents or nonconformities encountered.
documented information are retained as evidence of:
— the nature of the incidents or nonconformities and any subsequent actions taken;
— the results of any action and corrective action, including their effectiveness.
This documented information tis communicated o relevant workers, and, where

they exist, workers’ representatives, and other relevant interested parties.
Rev. No. 00
Date 05.11.20
IMPROVEMENT
10.3 Continual improvement
At KASHI VISHWANATH STEELS PVT. LTD. , the continual improvement process begins
with the establishment of our Integrated policy and objectives for improvement, based on
objectives contained in our Business Plan and customer targets/goals. Customer
satisfaction, internal audit, process and product performance data, and the cost of poor
quality are then compared to progress against objectives to identify additional opportunities
for improvement. Appropriate improvement initiates are established, supported and
monitored for achievement through the use of a Customer feedback form, and our
management review process. We also consider correction and corrective actions a vital part
of our continual improvement program
We also continually improve the suitability, adequacy and effectiveness of the OH&S
management system by :
a) enhancing OH&S performance;
b) promoting a culture that supports an OH&S management system;
c) promoting the participation of workers in implementing actions for the continual

improvement of the OH&S management system;
d) communicating the relevant results of continual improvement to workers, and, where they
exist, workers’ representatives;
e) maintaining and retaining documented information as evidence of continual improvement

KASHI VISHWANATH Section No. IM-M
Rev. No. 00
Date 05.11.20
Process Sequence & Interactions
(1) Customer Start

See next
Page Requirement
Revie
w (2)
Review Raw Raw Material in Stock &
Material Stock Production Planning (8)
Q (18)
1,2
Finish
Produ
ct in
Requi
Vendor red
Evaluation & (19) Return to
analysis (20) I supplier (17)
Identify Finished
Mill setting as per Product (4)
production planning (9)
Purchasing
Review in (Approved
MRM (35) Supplier) (14) Maintenance Storage or Weigh &
(11) Production (10) Dispatch (5)
Amend Testing Customer feed-back

Manual if (15) Requirement of and complaints (6)
required (22) Spares & Store
Q Items (12)
Update Records Required action

(16) L & review in MRM
Purchase of Store (7)
Items (13)
End I
Rev. No. 00
Date 05.11.20
Process Sequence & Interactions
Staff & Top Customer

Employees Management Requirement (1)
(24) Commitment
(23)
Register &
(32) Non Establish Quality
conformances due to Objectives (25)
lack of Training
(Input from IQA & day
to day NCs)
Deptt. Review
Necessary
Achievement
Action
s(26)
Identify & Provide CA/PA (27)
Training (33)
X
(31) Continual Improvement Including QP and
Quality Objectives & Internal Quality Auditing
Production (10)
End
Review
Evaluation L X Z Action(30)
(34)
Z Scrap (48)
& Non
Review & Initiate
Conformanc
Corrective and
End es (31)
Preventive Action &
Record (29)
Rev. No. 00
Date 05.11.20
Management Process Sequence & Interactions
Marketing
Purchase
distribution
Manufacture &
management
material
Scrap / Reject
Quality control
Maintenance
Store keeping
Internal auditing
review
Management
Training
Information
Documented
Control of
Legal Compliance
preparedness
Emergency
PROCESSES
(QMS + EMS)
Management X √ √ √ X √ X X √ √ √ √ √ √
Marketing √ X √ √ X √ X X √ √ √ √ √ √
Purchase √ √ X √ X √ X √ √ √ √ √ √ √
Manufacture & √ √
√ √ √ X √ √ √ √ √ √ √ √
distribution
Scrap / Reject √ √
material X X X √ X √ X X √ √ √ √
management
Quality control √ √ √ √ √ X X X √ √ √ √ √ √
Maintenance X X √ X X X √ √ √ √ √ √ √
Store keeping X X √ √ X X X X √ √ √ √ √ √
Training √ √ √ √ √ √ √ √ √ √ X √ √ √
Control of √ √
Documented √ √ √ √ √ √ √ √ √ √ √ X
Information
Internal auditing √ √ √ √ √ √ √ √ X √ √ √ √ √
Management review √ √ √ √ √ √ √ √ √ X √ √ √ √
Legal Compliance √ √ √ √ √ √ √ √ √ X √ √ √ √
KASHI VISHWANATH Section No. IM-N
Rev. No. 00
Date 05.11.20
ORGANIZATION CHART
MANAGING DIRECTOR SECRETARIAL
Manager (Liasion & Secretarial)
Executive IT
Commercial President (Finance & Admin) Director Technical Advisor
MARKETING & SALES FINANCE & ACCOUNT DGM (HR) CGM (Rolling & Melting)
GM (Marketing)
DGM (Finance & Account)
AGM (Finance & Account)
Manager (Accounts)
ADMINISTRATION
Dy. Manager (Accounts)
Asst. Manager (Personnel)
DISPATCH Executive (Accounts)
Manager (Dispatch) Accountant Personnel Officer
ROLLING DIVISION MELTING DIVISION
Asstt. Accountant) S.O.
Officer (Dispatch) GM (Rolling Mill) Manager (Maint.)
P.S.O.
Supervisor (Dispatch) A.S.O. Manager (Rolling Mill) Asstt. Manager (CCM)
Yard Supervisor IT Security Guards Asstt. Engr. (Mech.) Shift Incharge
W/B Operator Executive IT Electrical Engineer Foreman
Asstt. IT Shift Incharge Supervisors
COMMERCIAL Foreman
Manager (Commercial) Supervisors
Manager (Store & Purchase)
Officer (Raw Material)
Area Sales Manager
Supervisor (Raw Material)
Sales Executive Asstt. Commercial
LAB ROLLING DIV. LAB MELTING DIV.
Engineer (Q.C.) Dy. Manager (QC)
Sr. Chemist Sr. Chemist
STORE DEPARTMENT Chemist Chemist
Dy. Manager (Store)
Store Officer
Asstt. Store

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KASHI VISHWANATH STEELS

DOCUMENT INTEGRATED MANUAL

STEELS PVT. LTD. Page No. 1 OF 1

9001/14001:2015 Issue / Revision No. of

QM-A List of Contents NA 02/00 1

Company introduction, Scope & 02/00 3

QM-E Glossary & Abbreviations NA 02/00 1

QM-F Context Of the Organization 4.0 02/00 6

QM-G Leadership 5.0 02/00 5

QM-H Planning 6.0 02/00 10

QM-I Support 7.0 02/00 10

QM-J Operation 8.0 02/00 14

QM-K Performance and Evaluation 9.0 02/00 6

QM-L Improvements 10.0 02/00 4

QM-M Process Sequence & Interaction NA 02/00 3

QM-N Organization Chart NA 02/00 1

REVIEWED BY CGM APPROVED BY MD/ DIRECTOR ISSUED BY MR.

STEELS PVT. LTD. Page No. 1 OF 1

Date Section Summary of amendment

STEELS PVT. LTD. Page No. 1 OF 3

Company introduction, Scope & Exclusion & Distribution

CERTIFICATIONS & RECOGNITIONS

The company has ISO-9001:2015, ISO-14001:2015, ISO-45001:2018 certifications. The commitment

STEELS PVT. LTD. Page No. 2 OF 3

Company introduction, Scope & Exclusion & Distribution

ISO 9001:2015 , ISO 14001:2015 and ISO 45001: 2018 Scope :

MANUFACTURE AND SUPPLY OF THERMO-MECHANICALLY TREATED (TMT)

No ISO 9001(2015) Reason for Exclusion

STEELS PVT. LTD. Page No. 3 OF 3

Company introduction, Scope & Exclusion & Distribution

SL.NO. COPY NO.

STEELS PVT. LTD. Page No. 1 OF 1

Integrated Policy and Objectives

Quality Objectives : Refer Analysis File for 9001

STEELS PVT. LTD. Page No. 1 OF 1

STEELS PVT. LTD. Page No. 1 OF 6

STEELS PVT. LTD. Page No. 2 OF 6

Strength (S) Weakness (W)

1 Strong technology backup 1 Frequent price fluctuation of Raw

Opportunity (O) Threat (T)

1 Flexibility in order booking due to good 1 High technology imports

product range lead to broader customer 2 Skill development

base 3 Increased competition

2 Low level of local competition 4 Technology leakage

3 High growth potential as capacity is 5 Policy changes by Government /

STEELS PVT. LTD. Page No. 3 OF 6

4.2- Understanding the needs and expectations of interested parties

STEELS PVT. LTD. Page No. 4 OF 6

Interested Party / Needs & Expectations Compliance Obligations

Customers Control / minimization of Parts compliant to applicable

STEELS PVT. LTD. Page No. 5 OF 6

4.3 Determining the scope of the Integrated management system

Scope of Integrated Management System

As defined in Section QM-C of this manual.

As defined in Section QM-C of this manual.

STEELS PVT. LTD. Page No. 6 OF 6

Has assigned the responsibilities and authorities for each processes

STEELS PVT. LTD. Page No. 1 OF 5

5.1 Leadership and commitment

5.1.2 Customer focus

STEELS PVT. LTD. Page No. 2 OF 5

5.2 INTEGRATED POLICY

5.2.1 Establishing the Integrated policy

5.2.2 Communicating the Integrated policy