E-Commerce MCQs

Multiple Choice Questions - E-Commerce [BCA-603]
S.No. Question A B C D Answer

reach out to larger
1 Which of the below is/are goals of E-Commerce? 24×7
audience
time saving all of the above D
In which one of the following type of E-Commerce,

2
consumer sells to consumer directly?
C2B B2C B2B C2C D
................ is the electronic transmission of business

Transaction
3 transaction documents directly between the computers Encapsulation EDI ERP
processing
B
of trading partners in a standard message format
Electronic Data E-Commerce Data Electronic Data Electronic Data
4 What does EDI stand for?
Interface Interface Interaction Interchange
D
When a company buys some raw material from some

5
other company, then it will come under:
B2B B2C C2B C2C A
In traditional commerce, people buy goods and services Both online & None of the
6
:
over the internet physical visit
offline mentioned
B
All of the
7 Promotion of products in e-commerce can be done by Social media Online Ads Blog
mentioned
D
Which of the following is not a dimension of e-

8
commerce security provided by encryption ?
availability integrity non-repudiation confidentiality A
Conversion of Plain text to Cipher Text is

9
called………………
Encryption Decryption Cryptography none of these A
In Porter's Five Forces, the 'threat of new entrants'

10
relates to:
Barriers to entry Substitutes Switching costs Buyer power A
The physical Flow of cash Exchange of
Which of the following is true for supply chain material moves backwards through information
11
management?
All of the above D
in the direction the chain moves in both the
Logistics is the part of a supply chain involved with the
12
forward and reverse flow of
goods services cash All of the above D
Aligning Maintaining a Establishing and
13 BPM is about: business process view of the maintaining an All of the above D
processes to organisation rather environment of
organisational than a functional continuous
Customer Customer Customer Consumer
14 CRM is : Relationship Relationship Recovery Relation A
600
15 The best products to sell in B2C e-commerce are: Small Products Digital Products Special Products Fresh Products B
Which form of e-commerce currently accounts for

16
about 97% of all e-commerce revenues?
B2B B2C C2B C2C A
Which of the following is a useful security mechanism All of the

17
when considering business strategy and IT?
encryption decryption firewall
mentioned
D
Which type of products is lesser purchased using e- None of the

18
commerce?
automobiles books groceries
mentioned
A
None of the
19 Which is not the application area of e-commerce? E-Learning E-Banking E-Auction
mentioned
D
20 In which year the IT Act was introduced? 2000 2020 2001 2010 A
Both SCM & None of the

21 is an early form of E-Commerce. SCM EDI
EDI mentioned
B
Which of the following is not related to security All of the

22
mechanism?
encryption decryption e-cash
mentioned
C
Digital Products are best suited for B2C e-commerce Are commodity Can be mass- Can be delivered All of the
23
because they: like products customized and at the time of mentioned
D
Which type of e-commerce focuses on consumers

24
dealing with each other?
B2B B2C C2B C2C D
Which of the following is part of the four main types of All of the
25
e-commerce?
B2B B2C C2B
mentioned
D
The dimension of E-Commerce that enables commerce

26
across the boundaries is called
interactivity global reach richness ubiquity B
Goods are The customers

27 Reverse logistics is required because
defective
Goods are unsold simply change All of the above D
provide improve quality of a integrating supply increase
28 The purpose of supply chain management is customer product and demand production
C
Switching costs Differentiation is Requirement for Access to

29 Barriers to entry into an industry are likely to be high if:
are low low economies of distribution C
A digital signature is required …..
30 i) to tie an electronic message to the sender’s identity i and ii i, ii and iii i, ii, iii and iv ii, iii and iv B
616 ii) for non repudiation of communication by a sender
ECOMMERCE
The following are the components of
1. Consumer access equipment

2. Local on-ramps
3. Global information distribution networks
A. I-WAY B. Information superhighway
C. both a or b D. none of the above
Answer is : C
Any successful e-commerce application requires
A. I-way B. highway network
C. carry goods from point to point D. none of the above
Answer is : A
_________and ________ contents determine what type of vehicle is needed for I-way vehicular
traffic.
A. Information and multimedia B. data and processed information
C. both a and b D. a only.
Answer is : A
Integration of various industries such as entertainment, publication and communication media is

called as
A. cross-concept convergence B. cross-media convergence
C. cross-commerce convergence D. none
Answer is : B
Disadvantages of e-Commerce in India are

ECOMMERCE
(i) internet access is not universally available
(ii) (ii) Credit card payment security is not yet guaranteed
(iii) (iii) Transactions are de-personalized and human contact is missing
(iv) (iv) Cyber laws are not in place
A. i and ii B. ii and iii
C. i, ii, iii D. i, ii, iii, iv
Answer is : C
Electronic Data Interchange is necessary in
A. B2C e-Commerce B. C2C e-Commerce
C. B2B e-Commerce D. Commerce using internet
Answer is : C
EDI standard
defines several hundred transaction sets for

A. is not easily available B.
various business forms
C. is not popular D. defines only a transmission protocol
Answer is : B
For secure EDI transmission on internet
A. MIME is used B. S/MIME is used
C. PGP is used D. TCP/IP is used
Answer is : B
ECOMMERCE
Expand VANs
A. Value Addition Networks B. Value Added Networks
C. Value Access Networks D. Value Added Netway
Answer is : B
Linking all the Components of the I -Way require large captital investments in "open Systems
and insatalling gateways between various networks
A. True B. False
Answer is : TRUE
Expand CPE
A. Customer Premises Equipment B. Consumer Premises Equipment
C. Customer Process Equipment D. None of the above
Answer is : A
The set_top box is really a special purpose computer computer with powerful graphics and
communications features but limited versatility
A. True B. False
Answer is : TRUE
Expand IXCs
A. Inter Exchange Counter B. Inter Exchange Carriers
C. Internet Exchange Counter D. Inter Exchange Council
Answer is : B
ECOMMERCE
SMR-Expand
Special Mobile Ratio

A. Specialized Mobile Radio B.
C. Special Marketting Ratio D. Special Mobile Route
Answer is : A
Global Information Distribution networks represent the infrastructure criss-crossing countries

and continents
A. True B. False
Answer is : TRUE
ARPANET was established to counter the launch of ___________.
A. Gazprom B. Sputnik
C. INSAT D. Zenit
Answer is : B
Mesh network uses ______ switching.
A. Packet B. Circuit
C. PoE D. Stackable
Answer is : A
ECOMMERCE
The ARPANET researchers created ______.
A. National Communication Protocol B. Internet Protocol
C. Network Communication protocol D. Transport Control Protocol
Answer is : C
TCP/IP is capable of connecting multiple independent networks through _______.
A. routers B. switches
C. hubs D. cables
Answer is : A
CSNET included ARPANET and PHONENET
A. True B. False
Answer is : TRUE
The NSFNET backbone service was the largest single government investment in the NSF-
funded program.
A. True B. False
Answer is : TRUE
The internet, cable TV, computer networks are applications of _____.
A. Information Super highway B. ARPANET
C. ESNET D. EBONE
Answer is : A
ECOMMERCE
Present NSFNET is an example of _____.
A. BITNET B. National Research & Education Network
C. Early NSFNET D. Privatization & Commercialization
Answer is : D
ARPA funded the development of ______.
A. LINUX B. Berkeley UNIX
C. MULTICS D. UNICS
Answer is : B
National Information Infrastructure is also called as _____.
A. Modern NSFNET B. Broad band
C. I-way D. High-performance computer
Answer is : C
225 Questions
EFT stands for
A. Electronic fund transmission B. Electronic foreign transmission
C. Electronic feature transfer D. Electronic feature transmit
Answer is : A
Abbreviate EDI
A. Electronic data interface B. Electronic datatype interface
C. Electronic devic interface D. Electronic data integer
Answer is : A
ECOMMERCE
SSL stands for
A. Socket secure layer B. Secondary segment layer
C. Secure sockets layer D. Secure system layer
Answer is : C
SET is
A. System Electronic Transmit B. Secure electronic transaction
C. System Elemental transmission D. Symmetric electronic transfer
Answer is : B
MIME is
A. Multiple intranet mail extension B. multimedia internet mail execution
C. Multiple interconnect mail extension D. Multipurpose internet mail extension
Answer is : D
Cable TV set-top boxes, computer-based telephone, hubs, wiring closets and routers & digital
switches are called
A. CPE B. terminal equipment
C. both a or b D. none of the above
Answer is : C
ECOMMERCE
________is a special-purpose computer with powerful graphics and communication features but
with limited versatility
A. Computer-based telephone B. routers & digital switches
C. set-top boxes D. I-way
Answer is : C
_________ is available via coaxial or fiber owned by IXC
A. Long-distance networks B. satellite networks
C. wi-fi D. none of the above
Answer is : A
__________ consists of various government networks, regional networks, campus networks and
some international networks.
A. Academic internet B. Core internet
C. Both a or b D. None of the above
Answer is : C
________ is the premier group of research IP networks in United states
A. NSFNET B. EBONE
C. UUNET D. PSINet
Answer is : A
ECOMMERCE
EDI is
A. Electronic data interchange B. Electronic data interface
C. Electronic data interrupt D. Electronic data intermodule
Answer is : A
EFT is
A. Electronic fragmentation time B. Electronic funds tester
C. Electronic funds transfer D. None of the above
Answer is : C
CORBA is
Controlled object response broker Common Object Request Broker

A. B.
architecture Architecture
Controlled object Request broker
C. Common object response broker architecture D.
architecture
Answer is : B
The success of web hypertext publishing is aided by which of the following
A. More powerful workstations B. High-resolution graphic displays
C. Faster network communication D. All the above
Answer is : D
ECOMMERCE
_____ is an approach to information management in which data are stored in a network of

documents connected by links.
A. Hypertext B. Linked text
C. Hyperdata D. none
Answer is : A
______ is a system which is made of nodes and links
A. hypermedia B. webpage
C.  web document D. all the above
Answer is : D
The node from which a link originates is called as
A. reference B. anchor
C. both a or b D. none
Answer is : C
_________is a unique call number that provides the exact location of every data in the universal
network
A. URL B. http
C. www D. none
Answer is : A
ECOMMERCE
HTML enables document creation for the web by embedding control codes in __________ text.
A. ASCII B. ANSI
C. ANSI C D. none
Answer is : A
Entertainment, financial services, essential services, education and training etc can be termed as
A.  consumer-oriented applications B.  consumer-oriented services
C. a only D. both a and b
Answer is : D
________ includes search and discovery for a set of products in the larger information space
capable of meeting customer requirements and products
A. pre-purchase preparation phase B. purchase consummation phase
C. post-purchase interaction phase D. none
Answer is : A
ECOMMERCE
_____ includes mercantile protocols that specify the flow of information and documents
associated with purchasing.
A. pre-purchase preparation phase B. purchase consummation phase
C.  post-purchase interaction phase D. none
Answer is : B
________ includes customer service and support to address customer complaints, product
returns, and product defects.
A. pre-purchase preparation phase B.  purchase consummation phase
C.  post-purchase interaction phase D. none
Answer is : C
ECOMMERCE
To facilitate better consumer and organizational search, software intermediaries called
A. information brokers B.  brokerages
C.  information interfaces D. interface brokers
Answer is : A
50.The following are the components of ________
1. e-cash
2. e-cheque
3. credit card
4. debit card
A.  electronic payment systems B.  electronic funds transfer
C.  electronic money system D. none of the above
Answer is : A
250 Questions
51.The following list can be termed as
1. large-scale or wholesale payments (bank-to-bank transfer

ECOMMERCE
2. small-scale or retail payments

3. home banking
A.  Banking and financial payments B.  Retailing payments
C.  On-line electronic commerce payments D. Credit card-based payments systems
Answer is : A
The following list can be termed as
1. Credit cards
2. Private label credit/debit cards
3. Charge cards
A.  Banking and financial payments B.  Retailing payments
Answer is : B
The following list can be termed as
1. Token-based payment systems

2. Electronic cash
3. Electronic cheque
4. Smart cards or debit cards
A. B.
 Banking and financial payments  Retailing payments
ECOMMERCE
Answer is : C
An example of on-line currency exchange is
A. e-cash B. debit or prepaid
C. credit or postpaid D. none
Answer is : A
Users pay in advance for the privilege of getting information or service
A. debit B. credit
C.  real-time D. none
Answer is : A
The server authenticates the customers and verifies with the bank that funds are adequate before
purchase
A.  debit B. credit
C. real-time D. none
ECOMMERCE
Answer is : B
_____ are credit and debit cards and other card products enhanced with microprocessors capable
of holding more information than traditional magnetic stripe
A.  smart cards B. enhanced credit cards
C. optimized debit cards D. none
Answer is : A
RGTS is
A. Real Time Gross Settlement B. Revenue Teller Gross Settlement
C.  Real Time Gross Service D. none
Answer is : A
NEFT is
 Node based Electronic Funds Transfer  Node based Electronic Funds Transfer
A. B.
System Service
1. National Electronics Funds Transfer

C. Service D. National Electronics Funds Transfer System
Answer is : D
ECOMMERCE
IMPS is
A.  Immediate Payment Service B.  Intermediate Payment System
1. Immediate Payment System

C. D. Intermediate Payment Service.
Answer is : A
DES is
A. Digital Evaluation System B. Digital Encryption Standard
C. Digital Encryption System D. Double Encryption Standard
Answer is : B
Which one of the following is not one of the major types of e-commerce?
 C2B
A. B. B2C
C. B2B D. C2C
Answer is : A
ECOMMERCE
Which of the following refers to creating products tailored to individual customers?
A.  Customization B. Aggregation
C.  Direct materials D. Reverse auction
Answer is : A
What web server functionality allows to verify username and password and process certificates
and encryption information
A.  Processing of HTTP request B.  File transfer protocol
1. Data capture
C. D. Security services
Answer is : D
The fastest growing form of online advertising is_______
A.  Banner ads B.  Pop-up ads
C. Rich media/video ads D. Pop-under ads
Answer is : D
The term EDI stands for ---------------Data Interchange
A. Electric B. Electronic
ECOMMERCE
C. Elementary D. Extended
Answer is : B
Which of the following is coming under EDI?
A. Business B. Data Processing
C. Data communication D. All the above
Answer is : D
SMTP stands for
A. Small B. Simple
C. Simulated D. Symmetric
Answer is : B
EDI requires a business process as it deals with business forms exange.
A. True B. False
Answer is : TRUE
VAN stands for ------------------- Added Networks
A. Vast B. Variable
C. Value D. Vulnerability
Answer is : C
ECOMMERCE
EDI concept makes use of direct human intervention
A. True B. False
DI
A. True B. False
Answer is : FALSE
EDI is -----------------
A. Fast B. Inexpensive
C. Safe D. All the above
Answer is : D
Electronic commerce is a subset of Electronic Data Intercahnge.
A. True B. False
Answer is : FALSE
Electronic Data interchange is a subset of electronic commerce
A. True B. False
Answer is : TRUE
Fax is primarily ---------------------
A. Paper Based B. Requires Human interface
C. A and B D. A or B
ECOMMERCE
Answer is : C
275 Questions
Fax machines accept non standard data types
A. True B. False
Answer is : TRUE
EDI requires stanadrad message formats between trading partners.
A. True B. False
Answer is : TRUE
EFT stands for Electronic Funds ----------------
A. Trading B. Transmission
C. Transport D. Transfe
Answer is : A
EFTS is ------------------- tansfer between banks.
A. Debit B. Credit
A and B
C. D. None
Answer is : B
ECOMMERCE
Fed wire is a funds Transfer service in-------------------
A. India B. United States
C. Dubai D. Australia
Answer is : B
ACH transfers are used to process ---------------------------- payments for settlement in one or two
business days
A. high voulme B. small dollar

A and B
C. D. A or B
Answer is : C
Communication lines are not necessary for Electronic fund Transfer
A. True B. False
Answer is : FALSE
In EDI, Quick response means ----------------
better service
A. B. availability of wider products
Both A and B
C. D. None
Answer is : C
The clock pulses regulate the rate and timing of the data flow.
A. True B. False
Answer is : TRUE
ECOMMERCE
X.435 is not a protocol.
A. True B. False
Answer is : FALSE
MTA stands for --------Transfer Agent
A. Modem B. Message
C. Modern D. More
Answer is : B
Confidentiality is concerned with the unauthorized viewing of confidential or proprietary data
A. True B. False
Answer is : TRUE
Encryption prevents ------------------ from viewing data that is transmitted over

telecommunications channels
A. snoopers B. other prying seyes
C. hackers D. All the above
Answer is : D
There are --------------- basic encryption schemes.
A. four B. five
two
C. D. three
ECOMMERCE
Answer is : C
Private-key encryption requires that both sending and receiving parties do not have the same
private-encryption keys
A. True B. False
Answer is : FALSE
With public-key encryption, a message recipient generates a matched set of keys, one public key
and one private key
A. True B. False
Answer is : TRUE
Data ----------------- is a guarantee that what was sent by the sender is actually what is received
by the receiver
A. Integrity B. Reliability
Consistency
C. D. Clarity
Answer is : A
VAN increases the need for paper transfers.
A. True B. False
Answer is : FALSE
SCM stands for --------- Chain Management
A. Supplier B. Supply
Surplus
C. D. Score
Answer is : B
ECOMMERCE
Which of the following is a graphic display on a web page used for advertising?
A. portal B. shopping cart
C. icon D. banner ad
Answer is : D
The best products to sell in B2C e-commerce are
A. Small products B. Specialty products
C. Digital products D. Fresh products
Answer is : C
VAN stands for
A. Value added network B. Value aero network
C. Value access network D. Value addressed network
Answer is : A
TCL is
A. Tool calling language B. Tool comment language
C. Tool comments language D. Tool casting language
Answer is : B
Which of these functions is called to display the output of an applet
A. display() B. PrintApplet()
C. paint() D. displayApplet()
Answer is : C
ECOMMERCE
100.Which of these methods can be used to output a string in an applet
A. dispaly() B. Print()
C. drawString() D. transient()
Answer is : C
300 Questions
Which of these method is a part of Abtract Window Toolkit(AWT)?
A. display() B. paint()
C. drawString() D. transient()
Answer is : B
Which of these modifiers can be used for a variable so that it can be accessed from any thread or
part of a program ?
A. Transient B. volatile
C. global D. No motifier is need
Answer is : B
Which of these operators can be used to get run time information about an object ?
A. getinfo B. info
C. instanceof D. getinfoof
Answer is : C
Which of the following is/are required to allow computer to communicate over a network ?
A. communications programs B. Network communicators
C. Communications services D. Network Services

ECOMMERCE
Answer is : D
Presentations can be made live over the internet to group of people using which of the following
?
A. E-mail B. Collaborative conferencing
C. Videoconferencing D. Webcasting
Answer is : D
Electronic data interchange ,EDI , uses which of the following to allow the computer of two
different companies to 'talk' to one another ?
A. Application software B. Interaction software
C. Translation software D. None of the above
Answer is : C
The _______________ typology is a circular network with a computer in the centre
A. Star B. Ring
C. Line D. Bus
Answer is : A
Which of the following companies is common carrier ?
A. IBM B. AOL
C. Microsoft D. AT&T
Answer is : D
A network connection that is described as broadband is:

ECOMMERCE
A. Slower than modem connection B. Achieved over satellite connections
C. Fast enough for multimedia transmissions D. None of the above
Answer is : C
LANs can operate over:
A. Fiber lines. B. microwaves
C. T1 lines D. Co-axial cables
Answer is : D
Which of the following is a physical channel ?
A. Satellite B. Twisted pair
C. Microwave D. All of the above
Answer is : B
A network that is used by the general public but runs over commen carrier lines is called a:
A. Circuit switched network B. packet switched network
C. Private network D. Public-access network
Answer is : B
Which of the following lines can be used to create a private connection over the internet using
lines owned by a common carrier ?
A. Reserved line B. Private line
C. Dedicated line D. None of the above
Answer is : C
ECOMMERCE
A company that provides private computer network support services to other companies is
called:
A. Backbone network B. Private network
C. public network D. Value-added network
Answer is : D
Which of the following device that forwards information packets to their destination
A. Bridge B. Transmitter
C. Modem D. Router
Answer is : D
_______________ is a telecommunication standard that is used in the united states and uses
circuit switching to transmit message.
A. CDMA B. TDMA
C. GPRS D. 3G services
Answer is : A
Which of the following are characteristics of a multi-user computer system?
A. Shared printers. B. Shared software
C. Shared information D. All of the above
Answer is : D
ECOMMERCE
Which of the following is need for a computer network?
A. Application software B. Network operating system
C. operating system D. System software
Answer is : B
World wide web (WWW) was introduced in the year _______
A. 1994 B. 1996
C. 1992 D. 1990
Answer is : A
___________ is an early from of E-commerce
A. SCM B. EDI
C. Both of these D. None of these
Answer is : B
____________ is concerned with the buying and selling information products and services over
computer communication network
A. Commerce B. E-commerce
C. E-business D. None of the above
Answer is : B
___________ is concerned with the buying and selling information products and services over
computer communication network
ECOMMERCE
A. Commerce B. E-commerce
C. E-business D. None of the above
Answer is : B
____________ is a set os standard developed in the 1960s to exchange business information and
to do electronic transactions
A. EDI B. Protocol
C. TCP/IP D. None o these
Answer is : A
Which among the following product is suitable for E-commerce?
A. Book B. Vegetables
C. All of these D. None of these
Answer is : A
_______ allows a business application on the computer of one organization to communicate

directly with business application on the computer of another company.
A. EDI B. Protocols
C. Standards D. Business applications
325 Questions Answer is : A
Electronic exchange of business documet in a standard format is known as ________
A. E-commerce B. E-business
C. EDI D. None of the above

ECOMMERCE
Answer is : C
___________ is essentially a business process that connects manufactures,retailers,customer and

supply in the form a chain to develop and deliver products.
A. E-commerce B. EDI
C. Networking D. SCM
Answer is : D
Which of the following is not a party of SCM?
A. Suppiers B. Manufacturers
C. Distributers D. Customers
Answer is : C
____________ is a commercial process that include production, distribution,sales or delivery of

good and services though electronic means
A. E-commerce B. SCM
C. EDI D. None of these
Answer is : A
Among the alternate models of B2B e-commerce __________ is the best means to obtain a
competitive advantage in the market place.
A. Process based B. strategic relationship based
C. Transaction based D. Any of these
Answer is : B
ECOMMERCE
_______________ focus on producing a highly intergraded value proposition through a

managed process .
A. Hubs B. Community
C. content D. None of these
Answer is : A
_______ is basically a concept of online marketing and distribution of product and services over
the internet.
A. B2G B. B2E
C. B2C D. B2B
Answer is : C
________ E-commerce consists of the sale of product or service s from a business to the general
public.
A. B2G B. B2E
C. B2B D. B2C
Answer is : D
Which of the following os not suitable for a B2C transaction ?
A. Clothes B. Flowers
C. Airline reservation D. None
Answer is : D
______________ e-commerce transaction has the advantage of eliminating middlemen.
A. B2G B. B2C
C. B2B D. B2E
ECOMMERCE
Answer is : B
_________ e-commerce involves customers gathering information purchasing and receiving

products over an electronic network
A. B2G B. B2E
C. B2B D. B2C
Answer is : D
Which of the following is not an user of B2C e-commerce
A. Manufacture B. Distributers
C. Publishers D. None
Answer is : D
______________ e-commerce involves the electronic facilitation of transaction between

customers through some third party
A. C2C B. B2E
C
B2B D. B2G
.
Answer is : A
Which among the following is an example of C2C ?
A. e-Bay B. Amazon.com
C. Rentalic.com D. All of these
Answer is : D
Firefox is a
A. Web browser B. Web development
C. Web liker D. Web analytics

ECOMMERCE
Answer is : A
Set of instructions which called a
A. program B. Prompt
C. Control D. Group instraction
Answer is : A
E-commerce is
A. Electronic commerce B. Electric commerce
C. Electro commerce D. None of these
Answer is : A
342 Questions
Ecommerce MCQ
1. Which of the following is a part of the

four main types for e-commerce ?
(A) B2B
(B) B2C
(C) C2B
(D) All of the above
SHOW ANSWER
Answer : D
2. The dimension of e-commerce that
enables commerce across national
boundaries.
(A) Interactivity
(B) Global Reach
(C) Richness
(D) Equility
SHOW ANSWER
Answer : B
3. Which of the following is not considered

to be one of the three phases of e-
commerce.
(A) Innovation
(B) Consolidation
(C) Preservation
(D) Reinvention
SHOW ANSWER
Answer : C
4. Which segment do eBay, Amazon.com

belong
(A) B2Bs
(B) B2Cs
(C) C2Bs
(D) C2Cs
SHOW ANSWER
Answer : B
5. Which segment is an example of eBay
(A) B2B
(B) C2B
(C) C2C
(D) None of the above
SHOW ANSWER
Answer : D
6. The best product to sell in B2C e-
commerce are-
(A) Small Products

(B) Digital Products
(C) Specially Products
(D) Fresh Products
SHOW ANSWER
Answer : B
7. In which website global easy buy is

facilitated
(A) Ebay.com
(B) Amazon.com
(C) Yepme.com
(D) None of these
SHOW ANSWER
Answer : A
8. Which products are people most likely to

be comfortable buying on the Internet.
(A) Books
(B) PCs
(C) CDs
SHOW ANSWER
Answer : D
9. Digital products are best suited for B2C e-

commerce because they
(A) Are commodity like product

(B) Can be mass-customized
(C) Can be delivered at the time of purchase
SHOW ANSWER
625 Answer : D
10. Which of the following is an example of

portal.
(A) Amazon
(B) Ebay
(C) Yahoo
(D) Facebook
SHOW ANSWER
Answer : C
11. Business model solution is related with
(A) SCM
(B) EDI
(C) ERP
(D) None of these
SHOW ANSWER
Answer : C
12. Compared to Internet users, The

number of cell Phage subscribe is
(A) About the same

(B) Slightly fewer
(C) Much fewer
(D) Much longer
SHOW ANSWER
Answer : D
13. The percentage of customer who visit a

website and actively by some thing is
defined.
(A) Spam
(B) Mail
(C) Conversion rate
(D) Click
SHOW ANSWER
Answer : C
14. Which of the following is not a

horizontal portal.
(A) AOL
(B) Yahoo
(C) Sailnet
(D) MSN
SHOW ANSWER
Answer : C
15. What are materials used in production
in a manufacturing company.
(A) Direct Material

(B) Indirect Material
(C) EDI
(D) None of these
SHOW ANSWER
Answer : A
16. The strategy designed to complete in all
market around the globe is called.
(A) Cost Strategy

(B) Focus Strategy
(C) scope
(D) None of these
SHOW ANSWER
Answer : C
17. The company equipment that the

system uses to achieve its e-commerce
functionality is.
(A) Hardware Platform
(B) Transaction Platform
(C) Content Platform
(D) None of these
SHOW ANSWER
Answer : A
18. Amazon.com is well known for which e-

commerce marketing technique.
(A) Banner ads

(B) Pop us ads
(C) Affiliate program
(D) Virtual Marketing
SHOW ANSWER
Answer : C
19. Redundant navigation refers to
(A) Load quickly

(B) Product offering
(C) Foll Proof navigation
(D) Alternative navigation of the same
content
SHOW ANSWER
Answer : D
20. Which form of e-market place brings

togather buyer and sellers from the same
industry
(A) Horizontal
(B) Vertical
(C) Integrated
(D) Inclined
SHOW ANSWER
Answer : B
636
E‐Commerce
BCA 603 N
VI SEM
Multiple Choice Questions

1. Which of the following describes e‐commerce?
a. Doing business electronically
b. Doing business
c. Sale of goods
d. All of the above
Answer: A
2. Which of the following is part of the four main types for e‐commerce?
a. B2B
b. B2C
c. C2B
d. All of the above
Answer: D
3. Which segment do eBay, Amazon.com belong?
a. B2Bs
b. B2Cs
c. C2Bs
d. C2Cs
Answer: B
4. Which type of e‐commerce focuses on consumers dealing with each other?
a. B2B
b. B2C
c. C2B
d. C2C
Answer: D
5. Which segment is eBay an example?
a. B2B
b. C2B
c. C2C
d. None of the above
Answer: D
6. Which type deals with auction?
a. B2B
b. B2C
c. C2B
d. C2C
Answer: D
7. In which website Global Easy Buy is facilitated?
a. Ebay.com
b. Amazon.com
c. Yepme.com
d. None of these
Answer: A
8. The best products to sell in B2C e‐commerce are:
a. Small products
b. Digital products
c. Specialty products
d. Fresh products
Answer: B
9. Which products are people most likely to be more uncomfortable buying on the Internet?
a. Books
b. Furniture
c. Movies
d. All of the above
Answer: B
10. Which products are people most likely to be comfortable buying on the Internet?
a. Books
b. PCs
c. CDs
d. All of the above
Answer: D
11. Digital products are best suited for B2C e‐commerce because they:
a. Are commodity like products
b. Can be mass‐customized and personalized
c. Can be delivered at the time of purchase
d. All of the above
Answer: D
12. The solution for all business needs is
a. EDI
b. ERP
c. SCM
Answer: B
13. All of the following are techniques B2C e‐commerce companies use to attract customers,
except:
a. Registering with search engines
b. Viral marketing
c. Online ads
d. Virtual marketing
Answer: D
14. Which is a function of E‐commerce
a. marketing
b. advertising
c. warehousing
d. all of the above
Answer: D
15. Which is not a function of E‐commerce
a. marketing
b. advertising
c. warehousing
d. none of the above
Answer: C
16. Which term represents a count of the number of people who visit one site, click on an ad, and
are taken to the site of the advertiser?
a. Affiliate programs
b. Click‐through
c. Spam
d. All of the above
Answer: B
17. What is the percentage of customers who visit a Web site and actually buy something called?
a. Affiliate programs
b. Click‐through
c. Spam
d. Conversion rate
Answer: D
18. What are materials used in production in a manufacturing company or are placed on the shelf
for sale in a retail environment?
a. Direct materials
b. Indirect materials
c. EDI
Answer: A
19. What are materials that are necessary for running a modern corporation, but do not relate to
the company's primary business activities?
a. Direct materials
c. EDI
Answer: B
20. What are ballpoint pens purchased by a clothing company?
a. Direct materials
c. EDI
Answer: B
21. What is another name for?
a. Direct materials
c. EDI
Answer: B
22. What is the process in which a buyer posts its interest in buying a certain quantity of items, and
sellers compete for the business by submitting successively lower bids until there is only one
seller left?
a. B2B marketplace
b. Intranet
c. Reverse auction
d. Internet
Answer: C
23. What are plastic cards the size of a credit card that contains an embedded chip on which digital
information can be stored?
a. Customer relationship management systems cards
b. E‐government identity cards
c. FEDI cards
d. Smart cards
Answer: D
24. Most individuals are familiar with which form of e‐commerce?
a. B2B
b. B2C
c. C2B
d. C2C
Answer: B
25. Which form of e‐commerce currently accounts for about 97% of all e‐commerce revenues?
a. B2B
b. B2C
c. C2B
25 Questions d. C2C
Answer: A
26. Which of the following are advantages normally associated with B2B e‐commerce?
a. Shorter cycle times
b. Reduction in costs
c. Reaches wider audiences
d. all of the above
Answer: D
27. If the threat of substitute products or services is low it is a(n):
a. Disadvantage to the supplier
b. Advantage to the buyer
c. Advantage to the supplier
Answer: C
28. The threat of new entrants is high when it is:
a. Hard for customers to enter the market
b. Hard for competitors to enter the market
c. Easy for competitors to enter the market
d. Easy for customers to enter the market
Answer: C
29. If it is easy for competitors to enter the market, the threat of new entrants is considered:
a. High
b. Low
c. More
d. Less
Answer: A
30. An industry is less attractive for suppliers when the rivalry among existing competitors is:
a. High
b. Low
c. More
d. Less
Answer: A
31. Unique value auction is mainly applies to?
a. New products
b. Second hand products
c. Engineering products
i. Answer: B
32. Paisapay is facilitated in
a. eBay.co.in
b. amazon.com
c. flipkart.com
Answer: A
33. Which of the following is a useful security mechanism when considering business strategy and
IT?
a.encryption
b.decryption
c.firewall
d.all the above
Answer: D
34. Which of the following is not related to security mechanism
a. encryption
b. decryption
c. e‐cash
d. all the above
Answer: C
35. A product or service that customers have come to expect from an industry, which must be
offered by new entrants if they wish to compete and survive, is known as a(n)?
a. Switching costs
b. Loyalty programs
c. Entry barriers
d. Affiliate programs
Answer: C
36. Which of the following statements accurately reflect the impact of technology?
a. Technology has caused buyer power to increase
b. Technology has lessened the entry barriers for many industries
c. Technology has increased the threat of substitute products and services
d. all of the above
Answer: D
37. A business cannot be all things to all people. Instead, a business must:
a. Identify target customers
b. Identify the value of products/services as perceived by customers
c. all of the above
Answer: C
38. How the transactions occur in e‐commerce?
a. Using e‐medias
b. Using computers only
c. Using mobile phones only
Answer: A
39. Which type of products is lesser purchased using ecommerce?
a. automobiles
b. books
c. softwares
d. none
Answer: A
40. A business competing in a commodity like environment must focus on which of the following?
a. Price
b. Ease / speed of delivery
c. Ease of ordering
d. all of the above
Answer: D
41. Which of the following refers to creating products tailored to individual customers?
a. customization
b. aggregation
c. Direct materials
d. Reverse auction
Answer: A
42. Materials used in the normal operation of a business but not related to primary business
operations are called what?
a. Supplies
b. Direct materials
c. Indirect materials
d. Daily stuff
Answer: C
43. Amazon.com is well‐known for which e‐commerce marketing technique?
a. Banner ads
b. Pop‐up ads
c. Affiliate programs
d. Viral marketing
Answer: C
44. What is the name given to an interactive business providing a centralized market where many
buyers and suppliers can come together for e‐commerce or commerce‐related activities?
a. Direct marketplace
b. B2B
c. B2C
d. Electronic marketplace
Answer: D
45. Which form of e‐marketplace brings together buyers and sellers from multiple industries, often
for MRO materials?
a. horizontal
b. Vertical
c. Integrated
d. Inclined
Answer: A
46. Which form of e‐marketplace brings together buyers and sellers from the same industry?
a. horizontal
b. Vertical
c. Integrated
d. Inclined
Answer: B
47. Which type of add appears on a web page?
a. pop‐under ad
b. Pop‐up ad
c. Banner ad
d. Discount ad
Answer: C
48. What type of ad appears on top of a web page?
a. pop‐under ad
b. pop‐up ad
c. banner ad
d. discount ad
Answer: B
49. What type of ad appears under a web page?
a. pop‐under ad
b. pop‐up ad
c. banner ad
d. discount ad
Answer: A
50. Which, if any, of the following types of ads are people most willing to tolerate?
a. pop‐under ad
b. pop‐up ad
c. banner ad
50 Questions
Answer: D
51. Which of the following is an Internet‐based company that makes it easy for one person to pay
another over the Internet?
a. electronic check
b. electronic bill presentment and payment
c. conversion rates
d. financial cybermediary
Answer: D
52. Which of the following is a method of transferring money from one person's account to
another?
a. electronic check
b. credit card
c. e‐transfer
Answer: A
53. An electronic check is one form of what?
a. e‐commerce
b. online banking
c. e‐cash
d. check
54. If you need to transfer money to another person via the internet, which of the following
methods could you use?
a. financial cybermediary
b. electronic check
c. electronic bill presentment and payment
d. all of the above
Answer: D
55. Which of the following permits the transmission of a bill, along with payment of that bill, to be
conducted over the Internet?
a. financial cybermediary
b. electronic check
c. electronic bill presentment and payment
d. all of the above
Answer: C
56. A combination of software and information designed to provide security and information for
payment is called a what?
a. digital wallet
b. pop up ad
c. shopping cart
d. encryption
Answer: A
57. What is the name for direct computer‐to‐computer transfer of transaction information
contained in standard business documents?
a. internet commerce
b. e‐commerce
c. transaction information transfer
d. electronic data interchange
Answer: D
58. Which of the following is used in B2B to pay for purchases?
a. e‐commerce
b. financial electronic data interchange
c. electronic data exchange
d. electronic checks
Answer: B
59. Public key encryption uses multiple keys. One key is used to encrypt data, while another is used
to decrypt data. The key used to encrypt data is called the _____ key, while the key used to
decrypt data is called the _____ key.
a. encryption, decryption
b. private, public
c. encryption, public
d. public, private
Answer: D
60. Secure Sockets Layers does which of the following?
a. creates a secure, private connection to a web server
b. encrypts information
c. sends information over the internet
d. all of the above
Answer: D
61. When a transaction is processed online, how can the merchant verify the customer's identity?
a. use secure sockets layers
b. use secure electronic transactions
c. use electronic data interchange
d. use financial electronic data interchange
Answer: B
62. The practice of forging a return address on an e‐mail so that the recipient is fooled into
revealing private information is termed?
a. hacking
b. cracking
c. dumpster diving
d. spoofing
Answer: D
63. What is a model of a proposed product, service, or system?
a. Prototyping
b. Prototype
c. Proof‐of‐concept prototype
d. Selling prototype
Answer: B
64. What is an internal organizational Internet that is guarded against outside access by a special
security feature called a firewall (which can be software, hardware, or a combination of the
two)?
a. Client/server network
b. Intranet
c. Extranet
d. Thin client
Answer: B
65. What is an intranet that is restricted to an organization and certain outsiders, such as customers
and suppliers?
a. Client/server network
b. Intranet
c. Extranet
d. Thin client
Answer: C
66. What is a detailed process for recovering information or an IT system in the event of a
catastrophic disaster such as a fire or flood?
a. Disaster recovery plan
b. Hot site
c. Cold site
d. Disaster recovery cost curve
Answer: A
67. What is a separate facility that does not have any computer equipment but is a place where the
knowledge workers can move after the disaster?
b. Hot site
c. Cold site
Answer: C
68. What is a separate and fully equipped facility where the company can move immediately after
the disaster and resume business?
b. Hot site
c. Cold site
Answer: B
69. What charts (1) the cost to your organization of the unavailability of information and technology
and (2) the cost to your organization of recovering from a disaster over time?
b. Hot site
c. Cold site
Answer: D
70. Which factor determines when your IT system will be available for knowledge workers to
access?
a. Availability
b. Accessibility
c. Reliability
Answer: A
71. Which factor determines who has the right to access different types of IT systems and
information?
a. Availability
b. Accessibility
c. Reliability
d. Scalability
Answer: B
72. Which factor ensures your IT systems are functioning correctly and providing accurate
information?
a. Availability
b. Accessibility
c. Reliability
d. Scalability
Answer: C
73. Which factor represents how well your system can adapt to increased demands?
a. Availability
b. Accessibility
c. Reliability
d. Scalability
Answer: D
74. Which factor represents a system's ability to change quickly?
a. Flexibility
b. Performance
c. Capacity planning
d. Benchmark
Answer: A
75. What is a set of conditions used to measure how well a product or system functions?
a. Flexibility
b. Performance
75 Questions
d. Benchmark
Answer: D
76. What determines the future IT infrastructure requirements for new equipment and additional
network capacity?
a. Flexibility
b. Performance
d. Benchmark
Answer: C
77. What automates business processes?
a. Workflow
b. ASP
c. Workflow system
d. EIP
Answer: C
78. What defines all of the steps or business rules, from beginning to end, required for a process to
run correctly?
a. Workflow
b. EIP
c. Workflow system
d. SLA
Answer: A
79. What sends work assignments through an e‐mail system?
a. Database‐based enterprise information portal
b. Messaging‐based enterprise information portal
c. Database‐based workflow system
d. Messaging‐based workflow system
Answer: D
80. Which will not harm computer resources
a. firewall
b. Virus
c. Trojan horse
Answer: A
81. Which is not a function of ERP?
a. Warehousing
b. sales
c. scheduling
Answer: D
82. Which is a function of ERP?
a. Warehousing
b. sales
c. scheduling
d. all of the above
Answer: D
83. Which of the following is the primary characteristic of an intranet?
a. People outside the organization can access it
b. People inside the organization can't access it
c. People outside the organization can't access it
Answer: C
84. Which concept suggests that different applications and computer systems should be able to
communicate with one another?
a. Integration
b. Web services
c. Scalability
d. Interoperability
Answer: D
85. Which service encompasses all technologies used to transmit and process information on an
across a network?
a. Interoperability
b. Scalability
c. Benchmarking
d. Web services
Answer: D
86. Which process can prevent data from lose due to computer problems or human errors?
a. backup
b. recovery
c. benchmarking
d. data cleansing
Answer: A
87. Which process is used to reinstall data from a copy when the original data has been lost?
a. backup
b. recovery
c. benchmarking
d. data cleansing
Answer: B
88. What describes a process of continuously measuring results and comparing those results to
optimal performance so that actual performance may be improved?
a. Performance
b. Capacity planning
c. Benchmarking
d. Data cleansing
Answer: C
89. Who protects system from external threats?
a. firewall
b. EDI
c. ERP
d. Script kiddies
Answer: A
90. Who breaks into other people's computer systems and steals and destroys information?
a. Hackers
b. softwares
c. Hacktivists
d. Script kiddies
Answer: a
91. What is software that comes hidden in free downloadable software and tracks your online
movements, mines the information stored on your computer, or uses your computer's CPU and
storage for some task you know nothing about?
a. Web log
b. Clickstream
c. Anonymous Web browsing service
Answer: D
92. ERP stands for
a. Enterprise resolution planning
b. Enterprise reverse planning
c. Enterprise resource planning
Answer: C
93. Which is not a component of ERP?
a. Legacy systems
b. Bolt on applications
c. Operational database
d. Cybersoft
Answer: D
94. Which is not a function of ERP?
a. Human resource management
b. financial
c. warehousing
Answer: D
95. What is a type of virus that spreads itself, not just from file to file, but from computer to
computer via e‐mail and other Internet traffic?
a. Computer virus
b. Worm
c. Denial‐of‐service attack
Answer: B
96. What floods a Web site with so many requests for service that it slows down or crashes?
a. Computer virus
b. Worm
Answer: C
97. What harnesses far‐flung computers together by way of the Internet or a virtual private network
to share CPU power, databases, and database storage?
a. Computer virus
b. Worm
Answer: D
98. What consists of the identification of risks or threats, the implementation of security measures,
and the monitoring of those measures for effectiveness?
a. Risk management
b. Risk assessment
c. Security
Answer: A
99. What is the process of evaluating IT assets, their importance to the organization, and their
susceptibility to threats, to measure the risk exposure of these assets?
a. Risk management
b. Risk assessment
c. Security
Answer: B
100. What is the process of making a copy of the information stored on a computer?
a. Backup
b. Anti‐virus
c. Firewall
d. Biometrics
100 Questions Answer: A
101. What software detects and removes or quarantines computer viruses?
a. Backup
b. Anti‐virus
c. Firewall
d. Biometrics
Answer: B
102. What is hardware and/or software that protects computers from intruders?
a. Backup
b. Anti‐virus
c. Firewall
d. Biometrics
Answer: C
103. What is the use of physical characteristics — such as your fingerprint, the blood vessels
in the retina of your eye, the sound of your voice, or perhaps even your breath — to provide
identification?
a. Backup
b. Anti‐virus
c. Firewall
d. Biometrics
Answer: D
104. All of the following are considered biometrics, except:
a. Fingerprint
b. Retina
c. Password
d. Voice
Answer: C
105. What scrambles the contents of a file so you can't read it without having the right
decryption key?
a. Encryption
b. Intrusion‐detection software
c. Security‐auditing software
d. All of the above
Answer: A
106. What is an encryption system that uses two keys: a public key that everyone can have
and a private key for only the recipient?
a. Encryption
b. Public key encryption
c. Intrusion‐detection software
d. Security‐auditing software
Answer: B
107. What looks for people on the network who shouldn't be there or who are acting
suspiciously?
a. Encryption
c. Intrusion‐detection software
d. Security‐auditing software
Answer: C
108. What checks out your computer or network for potential weaknesses?
a. Encryption
c. Security‐auditing software
Answer: C
109. Which of the following to viruses harm?
a. Your keyboard
b. Your monitor
c. Your processor
d. Viruses do not harm any of the above
Answer: D
110. Which of the following can a virus do?
a. Hurt your hardware
b. Hurt any files they weren't designed to attack
c. Infect files on write‐protected disks
Answer: D
111. In simple terms, what does risk assessment ask?
a. What can go wrong?
b. How likely is it to go wrong?
c. What are the possible consequences if it does go wrong?
d. All of the above
Answer: D
112. Which of the following is a characteristic of a firewall?
a. Examines each message as it seeks entrance to the network
b. Blocks messages without the correct markings from entering the network
c. Detects computers communicating with the Internet without approval
d. All of the above
Answer: D
113. Which of the following are ways to prove access rights?
a. What you know, like a password
b. What you have, like an ATM card
c. What you look like
d. All of the above
Answer: D
114. Which item can a password be used to protect?
a. Network
b. File
c. Folder
d. All of the above
Answer: D
115. Which is the most important component of IT?
a. Information
b. People
c. Information technology
d. Computers
Answer: B
116. Which of the following applies to the implementation of an idea?
a. Copyright
b. Intellectual property
c. Patent
d. Denial‐of‐service attack
Answer: C
117. When you purchase copyrighted software, what actually are you paying for?
a. The cost of the CDs, manuals, and development of the software
b. The cost of the CDs, manuals, and a share of the cost of the software development
c. A share of the cost of software development
d. All of the above
Answer: D
118. Which of the following is not a dimension of privacy?
a. Need for personal space
b. Need to feel in control of our possessions
c. Need to feel in control of our personal information
d. All of the above are dimensions of privacy
Answer: D
119. Which of the following captures screen images?
a. Key logger
b. Packet sniffer
c. Log analysis tools
d. Screen capture software
Answer: D
120. Which of the following examines information passing through switches, hubs, or
routers?
a. Key logger
b. Packet sniffer
d. Screen captures
Answer: B
121. Which of the following records logons and deletions?
a. Key logger
b. Packet sniffer
d. Screen captures
Answer: C
122. E‐mail messages may be stored on which of the following computers?
a. Sender's computer
b. Sender's server
c. Recipient's server
d. All of the above
Answer: D
123. What might identity thieves do with your identity?
a. Apply for and use credit cards
b. Apply for a loan
c. Change their identity
d. All of the above
Answer: D
124. Which of the following is not a common approach to phishing?
a. Send an official‐looking e‐mail asking for confidential information
b. Ask people to fill out and return a fake letter using postal mail
c. Ask people to click a link in an e‐mail to open a submission form on a web page
d. All of the above are uncommon approaches to phishing
Answer: B
125. A technique used to gain personal information for the purpose of identity theft, often by
e‐mail, is called?
a. Phishing
b. Carding
c. Brand spoofing
125 Questions d. All of the above
Answer: D
126. Companies can gather information about employees and potential employees from
which of the following places?
a. Job applications
b. Credit reports
c. Companies that track Web surfers
d. All of the above
Answer: D
127. Cyber slacking consists of what activities?
a. Visiting “inappropriate” web sites
b. Visiting news sites
c. Chatting online with others about non‐work topics
d. All of the above
Answer: D
128. Cookies are used to do which of the following?
a. Store your ID and password for subsequent logons to the site
b. Store contents of electronic shopping carts
c. To track web activity
d. All of the above and more
Answer: D
129. Unsolicited e‐mail is called what?
a. Junk mail
b. Spam
c. Extra mail
Answer: B
130. What is the name of the new anti‐Spam bill?
a. No‐Spam
b. CAN‐Spam
c. Spam‐Away
d. Stop Spam
Answer: B
131. What is the legal protection afforded an expression of an idea, such as a song, video
game, and some types of proprietary documents?
a. Ethics
c. Copyright
d. Fair Use Doctrine
Answer: C
132. What is the unauthorized use, duplication, distribution or sale of copyrighted software?
a. Fair Use Doctrine
b. Pirated software
c. Counterfeit software
d. Privacy
Answer: B
133. What is a program, when installed on a computer, records every keystroke and mouse
click?
a. Key logger software
b. Hardware key logger
c. Cookie
d. Adware
Answer: A
134. What is software you don't want hidden inside software you do want?
a. Adware
b. Trojan‐horse software
c. Spyware
d. All of the above
Answer: D
135. What is an electronic representation of cash?
a. Digital cash
b. Electronic cash
c. E‐cash
d. All of the above
Answer: D
136. What is a fully‐equipped computer that you wear as a piece of clothing or attached to a
piece of clothing similar to the way you would carry your cell phone on your belt?
a. Wearable computer
b. GPS
c. Implant chip
Answer: A
137. What is a technology‐enabled microchip implanted into the human body?
a. Wearable computer
b. GPS
c. Implant chip
Answer: C
138. Which of the following is not a reason why digital cash has turned out to be extremely
difficult?
a. If your system crashes you lose your money
b. There is only one standard
c. Digital cash makes money laundering easy
d. Digital cash travels across the vast Internet and is susceptible to begin stolen
Answer: B
139. Smart card is better protected than other cards using
a. Encryption
b. Firewall
c. Hub
d. All the above
Answer: A
140. Trust card is introduced by
a. BSNL and itzcash
b. BSNL and oxicash
c. BSNL only
d. None
Answer: A
141. PaisaPay is offered only by
a. Homeshop18.com
b. eBay.in
c. amazon.com
d. none
Answer: B
142. The E‐payment mechanism widely used in B2B is
a. Credit card
b. Debit card
c. Master card
d. E‐cheque
Answer: D
143. Which type of technology will increase portability and mobility?
a. Implant chips
b. Micro‐payments
c. Internet phone calls
d. All of the above
Answer: D
144. Which of the following an accurate statement about internet phone calls?
a. They are possible but not yet free
b. They are not possible
c. They are currently standard practice
d. None of the above is an accurate statement about internet phone calls
Answer: A
145. What are the most commonly used input devices today?
a. Keyboard
b. Mouse
c. All of the above
Answer: C
146. Which of the following can be used to help identify people in a crowd?
a. Biochip
b. Implant chip
c. Facial recognition software
d. Vision chip
Answer: C
147. Which one is also known as plastic money?
a. Credit card
b. Debit card
c. Paper cash
d. All of the above
Answer: A
148. E‐cheques are …………………
a. Prepaid
b. Postpaid
c. Both prepaid and postpaid
Answer: A
149. Digital signature is a
a. Digital id,send as an attachment to a web page/e‐mail/message
b. Is used for verifying the attachments send using web
c. Both a and b
d. None of these
Answer: C
150. Which one is the component of cybercash payment system
a. CC user software
b. CC merachant software
c. CC Server Software
150 Questions d. All of the above
Answer: D
151. The presence of ‐‐‐‐‐‐‐‐‐‐‐ make the smart card smart.
a. Memory
b. Microchip
c. E‐cash
Answer: B
152. The smart card which use antenna for reading and writing data
a) Contact smart card
b) Contactless smart card
c) Proximity smart card
d) Both B and C
Answer: D
153. ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ card is read only.
d) Both B and C
Answer: C
154. Which of the smart card uses a sim like structure for reading and writing data
d) Both B and C
Answer: A
155. Which is not a feature of ecommerce
a. SCM
b. EDI
c. WWW
d. BPR
Answer: D
156. What is I stands in CIA of smart card?
a. International
b. Integrity
c. Identity
Answer: B

157. What is A stands in CIA of smart card?
a. auditing
b. authenticity
c. authorized
Answer: B
158. What is C stands in CIA of smart card?
a. confidentiality
b. conference
c. congress
Answer :A
159. Which one is the third party payment providers who offer digital wallets for E‐
merchants
a. Oxicash
b. PayMate
c. PayPass
d. All the above
Answer: D
160. Which is used to identify mobile money
a. MCID
b. MMID
c. RSID
d. NONE OF THE ABOVE
Answer: B
161. ‐‐‐‐‐‐‐‐‐‐‐‐‐‐ is an act that poses danger to computer assets.
a. Threat
b. Danger
c. Error
Answer: A
162. Which one is not a encryption technique
a. RSA
b. DES
c. AES
d. NONE OF THE ABOVE
Answer: D
163. Which one is not used as a security mechanism?
a. Encryption
b. Cryptography
c. Wallets
d. Digital signature
Answer :C
164. Which e‐government arena is being used when governmental agencies send out and
accept bids for work?
a) G2G
b) G2B
c) G2C
d) G2G
Answer: B
165. Secret key is used for
a. Public key cryptography
b. Private key cryptography
c. Asymmetric key cryptography
d. None of these
Answer: B
166. Which one is a communication channel threat?
a. Sniffer programs
b. Cyber vandalism
c. Integrity threats
d. All of the above
Answer: D
167. Which one is a communication channel security protocol?
a. SSL
b. S‐HTTP
c. SET
d. ALL OF THE ABOVE
Answer: D
168. The protocol which allows the file transfer between computers is
a. TCP/IP
b. FTP
c. HTTP
d. SOA
Answer: B
169. E‐Banking is also known as
a. ATMs
b. Net banking
c. Traditional banking
d. None of these
Answer: B
170. ‐‐‐‐‐‐‐‐‐‐‐‐‐‐ is backbone of all E‐payments in E‐commerce
a. EFT
b. EPS
c. PayPal
d. None of these
Answer: B
171. Which one is a client level threat?
a. Malicious code
b. Viruses
c. Active contents
d. All the above
Answer: D
172. Which one is not an encryption technique?
a. RSA
b. DES
c. AES
d. FTP
Answer: D
173. Which one is an encryption technique?
a. RSA
b. DES
c. AES
d. All of the above
Answer: D
174. Which one is not a server level threat?
a. Malicious code
b. CGI threats
c. Database threats
d. Buffer overflows
Answer: A
175. Which one is not a physical threat?
a. Hacking
b. Storm
c. Phishing
Answer: A
175 Questions
176. Which one is a physical threat?
a. Phishing
b. Storm
c. Earthquake
d. All the above
Answer: D
177. Which one is a logical threat?
a. Hacking
b. Storm
c. Phishing
Answer: A
178. The basic elements of website is
a. Home page
b. Web pages
c. Links and banners
d. All the above
Answer: D
179. Which one is a threat for E‐commerce
a. Trojan horse
b. firewall
c. encryption
d. None
Answer: A
180. Secure communication means
a. Protect transmission of credit card number
b. Guarantee privacy of customer
c. Unauthorized access of payment details
d. All the above
Answer: D
181. Which one is not an offline payment mode?
a. Cash on delivery
b. Cash before delivery
c. Demand drafts
d. e‐cheque
Answer: D
182. Which one is an offline payment mode?
a. Cash on delivery
c. Credit card
d. Both a and b
Answer: D
183. Which one is not an online payment mode?
a. Cash on delivery
b. Debit card
c. Credit card
d. e‐cheque
Answer: A
184. Which one is an online payment mode?
a. Cash on delivery
c. Demand drafts
d. e‐cheque
Answer: D
185. which one is not an E‐payment method used in India
a. Debit card
b. Credit card
c. e‐cheque
d. none
Answer: D
186. OTP stands for
a. On Time Password
b. On Time processing
c. One time processor
d. None
Answer: A
187. Which one is not a threat for E‐commerce
a. Trojan horse
b. Viruses
c. Worm
d. None
Answer: D
188. Private Key cryptography is also known as ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐cryptography.
a. Public key
b. Symmetric
c. Asymmetric
d. None
Answer: B
189. Public key cryptography is also known as ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐cryptography.
a. Private key
b. Symmetric
c. Asymmetric
d. None
Answer: C
190. What is the legal protection afforded an expression of an idea, such as a song, video
game, and some types of proprietary documents?
a. Ethics
c. Copyright
d. Fair Use Doctrine
Answer: C
191. Cyber slacking consists of what activities?
a. Visiting “inappropriate” web sites
b. Visiting news sites
c. Chatting online with others about non‐work topics
d. All of the above
Answer: D
192. What is an arrangement made between e‐commerce sites that direct users from one
site to the other?
a. Spam
b. Viral marketing
c. Affiliate programs
Answer: C
193. Which type deals with auction?
a. B2B
b. B2C
c. C2B
d. C2C
Answer: D
194. Which one is not a layer of E‐commerce infrastructure
a. Physical layer
b. Product layer
c. Service layer
d. None
Answer: D
195. Which will harm computer resources
a. Worm
b. Virus
c. Trojan horse
d. All the above
Answer: D
196. The study of encryption is called‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
a. Decryption
b. Cryptography
c. Firewall
d. All the above
Answer: B
197. During E‐commerce transaction we should ensure‐‐‐‐‐‐‐‐‐‐‐‐‐
a. Integrity
b. Security
c. Confidentiality
d. All the above
Answer: D
198. The virus that are commonly found in word documents are called‐‐‐‐‐‐‐‐‐‐‐‐‐‐
a. Macro
b. Trojan horse
c. Script virus
Answer: A
199. The virus that are attached with vb and java files are called
a. Macro
b. Trojan horse
c. Script virus
Answer: C
200. The viruses spreads through‐‐‐‐‐‐‐‐‐‐‐‐‐
a. Mails
b. Pen drives and cds
c. Websites
d. All the above
Answer: D
200 Questions
AXIS COLLEGES, KANPUR
Axis Institute of Higher Education (KN-115)
B.C.A Department
Semester: VI Course Code: BCA 603 N Course Name: E-Commerce
UNIT-1 to 5 Faculty Name : Mr. Mohit Singh
UNIT- I
Q. No. Question Options Answer
a) Doing business electronically
Which of the following describes e- b) Doing business

1 A
commerce? c) Sale of goods
d) All of the above
a) B2B
Which of the following is part of the four main b) B2C

2 D
types for e-commerce? c) C2B
d) All of the above
a) Books
Which products are people most likely to be b) PCs

3 D
comfortable buying on the Internet? c) CDs
d) All of the above
a) interactivity
The dimension of e-commerce that enables b) global reach
4 commerce across national boundaries is B
called c) richness
d) ubiquity
a) Small products
The best products to sell in B2C e‐commerce b) Digital products

5 B
are c) Specialty products
d) Fresh products
a) Electronic Data Interchange
What does EDI stand for? b) Electronic Document Interchange
6 A
c) Electric Document Interchange
d) Engineering Data Interchange
a) Commerce
………………..is concerned with the buying
and selling information, products and b) E-Commerce
7 B
services over computer communication c) E-Business
networks
d) None of these
a) Amazon
Which of the following is an example for
8 b) irctc A
online bookstore?
350 c) Gmail
d) yahoo
a) Speed
Which of the following is a disadvantage of b) Privacy

9 B
E-commerce? c) Improved Customer Service
d) Conduct business 24 x 7
a) Customer to Customer
b) Consumer to Consumer
10 Full form of C2C is B
c) Client to Consumer
d) Client to Customer
a) ebay.com
b) OLX.com
11 Example of C2C website is D
c) Quikr.com
d) All of these
a) Electronic advertising
b) E-payment system is followed
12 An E-commerce feature is D
c) Reduces the per transaction cost
d) All of these
a) Gender
b) Generation
13 In 4G “G” Stands for B
c) G-mail
d) Game
a) Approach
Which of the following is not a part of b) Pre approach

14 D
traditional selling strategy? c) Presentation
d) Online sales
a)B2B
Which segment do eBay, Amazon.com b)B2C

15 B
belong c)C2B
d)C2C
a) Are commodity like products
b) Can be mass-customized and
personalized
Digital products are best suited for B2C e-
16 commerce because they: c) Can be delivered at the time of D
purchase
d) All of the above
a) E-commerce
Electronic Exchange of business documents b) E-Business
17 in a standard format is known as C
……………… c) EDI
d) None of these
………………. is essentially a business a) E-commerce

18 C
process that connects manufacturers, b) EDI
retailers, customers and suppliers in the form c) SCM
of a chain to develop and deliver products.
d) Networking
a) Amazon.com
Which among the following is not an example b) Baazar.com

19 C
for E-commerce c) E-trade.com
d) None of these
a) B2B
Which type of e-commerce focuses on b) B2C

20 D
consumers dealing with each other? c) C2B
d) C2C
a) Registering with search engines
All of the following are techniques B2C e- b) Viral marketing
21 commerce companies use to attract D
customers, except: c) Online ads
d) Virtual marketing
a) Direct materials
What are materials used in production in a b) Indirect materials
22 manufacturing company or are placed on the A
shelf for sale in a retail environment? c) EDI
d) None of the above
a) automobiles
Which type of products is lesser purchased b) books

23 A
using ecommerce? c) soft wares
d) none
a) Affiliate programs
Which term represents a count of the number b) Click-through
24 of people who visit one site, click on an ad, B
and are taken to the site of the advertiser? c) Spam
d) All of the above
What is the name given to an interactive a) Direct marketplace

business providing a centralized market b) B2B
25 where many buyers and suppliers can come D
together for e‐commerce or c) B2C
commerce‐related activities? d) Electronic marketplace
UNIT- II
a) American National Standard Institute
b) International Standard Institute
1 ANSI X.12 is a standard developed by c) European Common Market A
d) United Nations Economic Commission

for Europe
a) e-Bay
…………………….is an online auctioning site b) Amazon.com
2 that facilitates the trade of privately owned A
items between individuals. c) Rentalic.com
d) all of these
a) Marketing
Which of the following is the process of b) Auction
3 buying and selling products by offering the B
customers to bid the price? c) Bookshop
d) Booking
a) New products
b) Second hand products
4 Unique value auction is mainly applies to? B
c) Engineering products
a) internet commerce
What is the name for direct computer-to- b) e-commerce
5 computer transfer of transaction information D
contained in standard business documents? c) transaction information transfer
d) electronic data interchange
a) use secure sockets layers
When a transaction is processed online, how b) use secure electronic transactions

6 can the merchant verify the customer's c) use electronic data interchange B
identity?
d) use financial electronic data
interchange
a) Flexibility
Which factor represents a system's ability to b) Performance

7 A
change quickly? c) Capacity planning
d) Benchmark
a) B2B
b) B2C
8 Which type deals with auction? D
c) C2B
375
d) C2C
a) customization
Which of the following refers to creating b) aggregation

9 A
products tailored to individual customers? c) Direct materials
d) Reverse auction
a) Enterprise resolution planning
10 ERP stands for C
b) Enterprise reverse planning
c) Enterprise resource planning
a) Computer virus
What is a type of virus that spreads itself, not
just from file to file, but from computer to b) Worm
11 B
computer via e-mail and other Internet c) Denial-of-service attack
traffic?
a) EDI
b) ERP
12 The solution for all business needs is: B
c) SCM
d) None of These
a) Hacking
When a person’s computer is broken into to b) stalking

13 A
access personal information is called; c) Theft
d)All of the above
a) Modem
To have an internet connection one needs to b) Telephone or TV

14 D
have following arrangements; c) Computer & ISP connection
d) All of above
a) Any time money
b) Any time machine
15 ATM stands for C
c) Automated teller machine
d) Automated Time machine
a) Avoid disclosing personal information
Which of the following terms as prevention b) Avoid sending photograph to strangers

16 D
measures for cyber crime; c) Avoid sending credit card numbers
d) All of above
a) internet commerce
What is the name for direct computer-to- b) e-commerce
17 computer transfer of transaction information D
contained in standard business documents? c) transaction information transfer
d) electronic data interchange
a) General Motors, Ford
Automotive Network Exchange is the b) Microsoft
18 private extranet initially set up and A
maintained by the c) Google
d)None of these
a)Modem
The equipment needed to allow home b)Gateway
19 computers to connect to the internet is called A
a c)Monitor
d)Peripheral
a) Increase the speed of exchanging
The use of EDI helps companies to documents
20 D
b) Improve the accuracy of the
information exchanged
c) Reduce both process and operational
related costs
d) All of the above
a)representation of common business
documents in computer readable forms
b)data entry operators by receivers
21 EDI requires c)special value added network A
d)special hardware at co-operating

business partners
a) Wide Access Network

b) Wide Area Network
22 What is the full form of "WAN" B
c) Wifi Access Network
d) Wifi Assigned Network
a) Presentation
Which of the following activity is explaining b) Follow-up
23 how the product meets that person or A
company’s need? c) Qualifying
d) Prospective
a)Developer structural Language
b)Data Sequence Latency
24 What is the full Form of DSL D
c)Design system language
d)Digital Subscriber Line
a) Interface Program
b) Internet Program
25 In TCP/IP what is the full form of IP C
c) Internet Protocol
d) Interface Protocol
UNIT- III
a) Cash on delivery
b) Debit card
1 Which one is not an online payment mode? A
c) Credit card
d) e-cheque
a) People outside the organization can
access it
b) People inside the organization can't
Which of the following is the primary access it
2 C
characteristic of an intranet?
c) People outside the organization can't
access it
a) Secure Electronic Transaction
3 SET protocol on internet stands for: b) Secure Internet Transaction A
c) Secure Establish Transaction
d) Secure Electronic Transmission
a) Anonymity
b) Security
4 Digital Cash has following characteristic D
c) Confidentiality
d) All of Above
a) e-mail address
A computer on internet is identified by: b) street address
5 C
c) IP address
a) Electronic Funds Transfer
b) Efficient Funds Transfer
6 What is the full form of EFT? A
c) Effective Funds Transfer
d) Electronic Foreign Transfer
a) Mosaic
Which of the following was the first b) Mozilla

7 C
commercial Web browser? c) Netscape Navigator
d) Internet Explorer
a) Operating System
Internet explorer falls under b) Compiler

8 C
c) Browser
400
d) IP address
a) Web page
………………….is the first page of a web b) home page

9 B
site. c) domain
d) none of these
a)shopping
b) paying bills
10 Today, internet is being used by people for D
c) banking
d) All of these
What is an internal organizational Internet a) Client/server network

that is guarded against outside access by a b) Intranet
11 special security feature called a firewall B
(which can be software, hardware, or a c) Extranet
combination of the two)? d) Thin client
a) Flash
b) Google
12 _____________ is a search engine B
c) Internet explorer
d) Fire Fox
a) News group
Which one of the following is not the feature b) Designing

13 B
of internet? c) E-mail
d) Chat
a) World Wide Web
b) Wide World Web
14 WWW means A
c) Web Wide World
d) World Web Wide
a) Customer relationship management
What are plastic cards the size of a credit systems cards
15 card that contains an embedded chip on b) E-government identity cards D

which digital information can be stored? c) FEDI cards
d) Smart cards
a)Create secure ,private connection to
web server
16 Secure Socket layer does the following? b)Encrypts information D

c)Sends information over the internet
d)All of the above
a)Digital cash
Which is an electronic representation of b)Electronic cash

17 D
cash? c)E-cash
d)All of the above
a)Memory
The presence of ……..makes the smart card b)Microchip

18 B
smart c)E-cash
d)None of the above
a)ATMs
b)Net Banking
19 E-Banking is known as B
c)Traditional Banking
d)None of these
a)Home page
b)Web page
20 The basic elements of website is D
c)Links and banners
d)All of the above
a)Cash on delivery
b)Cash before delivery
21 Which of the following is offline payment? D
c)Credit card
d)Both a and b
a)Integrity
During E-commerce transaction should b)Security

22 D
ensure? c)Confidentiality
d)All of the above
What is the process in which a buyer posts a) B2B marketplace

its interest in buying a certain quantity of b) Intranet
23 items, and sellers compete for the business C
by submitting successively lower bids until c) Reverse auction
there is only one seller left? d) Internet
a) Using e-medias
b) Using computers only
24 How the transactions occur in e-commerce? A
c) Using mobile phones only
a) Availability
Which factor determines who has the right to b) Accessibility
25 access different types of IT systems and B
information? c) Reliability
UNIT- IV
a)Copyright
Which of the following applies to the b)Intellectual property

1 C
implementation of an idea c)Patent
d)Denial of service attack
a)Encryption
Which of the following is not a security b)Cryptography

2 C
mechanism c)Wallets
d)Digital Signature
a)Public Key cryptography
b)Private Key cryptography
3 Secret key is used for B
c)Asymmetric Key cryptography
d)None of the above
a)Decryption
b)Cryptography
4 The study of encryption is called B
c)Firewall
d)All of the above
a) Data protection
Trade mark, copyright, patent law etc comes b) Telecommunication laws

5 C
under the purview of…………………… c) Intellectual property laws
d) None
a) cyber signature
A………………….provides a way to b) Digital signature
6 associate the message with the sender and B
is the equivalent of an ordinary signature. c) SSL
d) none of these
a) creates a secure, private connection to
a web server
Secure Sockets Layers does which of the
7 D
following? b) encrypts information
c) sends information over the internet
d) all of the above
a)Censorship
The suppression or prohibition of any parts of
books, films, news, etc. that are considered b)Taxation
8 A
obscene, politically unacceptable, or a threat c)Contract
425
to security.
d)None of these
a)Gambling
b)IPR
9 Play games of chance for money; bet. A
c)Encryption
d)All of the above
a)Intellectual Property Right
……….include patents, copyright, industrial b)Contract

10 A
design rights, trademarks c)Ethics
d)None of these
Public key encryption uses multiple a) encryption, decryption
keys. One key is used to encrypt data, while
b) private, public
another is used to decrypt data. The key
11 D
used to encrypt data is called the _____ key, c) encryption, public
while the key used to decrypt data is called
the _____ key. d) public, private
a) RSA
b) DES
12 Which one is not a encryption technique D
c) AES
d) NONE OF THE ABOVE
a) SSL
Which one is a communication channel b) S‐ HTTP

13 D
security protocol? c) SET
d) ALL OF THE ABOVE
a) Ethics
b) Intellectual property
What is the legal protection afforded an
expression of an idea, such as a song, video c) Copyright
14 C
game, and some types of proprietary
documents?
d) Fair Use Doctrine
a) Price
A business competing in a commodity like b) Ease / speed of delivery
15 environment must focus on which of the D
following? c) Ease of ordering
d) all of the above
a) Booking
Which of the following activity is offered by b) Seats selection

16 D
online airline services? c) Automated flight status
d) All of the above
Web pages are prepared using their a) html

17 A
language as………………… b) FTP
c) HTTP
d) None of these
a) Dynamic website
…………………….website is one that b) Static Website
18 changes or customizes itself frequently and A
automatically based on certain criteria c) phish site
d) none of these
a) Biometrics
………………are automated methods of b) PIN
19 recognizing a person based on a A
physiological or behavioral characteristic. c) both of these
d) none of these
a) Network firewall
……………………are special type of b) Antivirus
20 software meant for limiting the risks of being B
hit by computer viruses c) both of these
d) none of these
a) Home page
The user reaches this page when they b) Web page

21 A
specify the address of a website c) Summary page
d) None of these
a) Network firewall
………………is basically a secure gate b) Antivirus

22 A
between our organization data and internet. c) both of these
d) none of these
a) Network firewall
…………………..are program developed by
some dishonest people to destroy the b) computer virus
23 B
computer system and the valuable c) both of these
information in it.
d) none of these
a) Spoofing
Gain entry into the user’s system and scan b) Snooping
24 your file system for personal information is B
known as………………. c) Sniffing
d) None of these
a) Hyper Text Markup Language
b) High Text Markup Language
25 HTML stands for A
c) Hyper Tabular Markup Language
d) None of these
UNIT- V
a) Backup
What is the process of making a copy of the b) Anti-virus

1 A
information stored on a computer? c) Firewall
d) Biometrics
a) Hackers
Who breaks into other people's computer b) Softwares
2 systems and steals and destroys A
information? c) Hacktivists
d) Script kiddies
a) firewall
b) EDI
3 Who protects system from external threats? A
c) ERP
d) Script kiddies
a) backup
Which process is used to reinstall data from b) recovery

4 B
a copy when the original data has been lost? c) benchmarking
d) data cleansing
a) Uniform Resource Locator
b) Universal Resource Locator
5 URL stands for: A
c) Universal Random Locator
d) Uniform Random Locator
a) Computer virus
What floods a website with so many request b) Worm

6 C
for service that it slows down or crashes: c) Denial of service attack
d) None of above
a) HTTP
Which protocol permits users to transfer files b) SMTP
7 from the server to their client computer, and D
vice versa? c) IMAP
d) FTP
a) Interstate policy
The term ISP is the abbreviation of the full b) Incoming state policy
8 C
phrase c) Internet service provider
450
d) None of these
a) Home maker
Which of the following term refers to cyber b) Hacker

9 B
crime? c) Holiday
d) House keeping
10 HTTP stands for a) Hyper Text Transport Protocol D
b) Hyper Text Transport Planning
c) Hyper Text Transfer Planning
d) Hyper Text Transfer Protocol
a)Encryption
Which of the following is useful security b)Decryption
11 mechanism when considering business D
strategy and IT c)Firewall
d)All of the above
a) New group
What is the term used for talking on net with b) E-mail

12 C
the help of typed text? c) Chatting
a)firewall
b)Virus
13 Which will not harm computer resources A
c)Trojan horse
d)None of these
a)Backup
Which software detects and removes or b)Antivirus

14 B
quarantines computer viruses? c)Firewall
d)Biometrics
a)Fingerprint
All of the following are considered biometrics b)Retina

15 C
except c)Password
d)Voice
a)Mails
b)Pen drive
16 The viruses spread through D
c)Websites
d)All of the above
a) Domain Name System
b) Dynamic Network Service
17 DNS stands for A
c) Detail Name Server
d) All of above
a) Spam
E-mail which contain useless material is b) useless mail

18 D
termed as…………… c) trunk mail
d) Junk mail
a) Windows with Wallet
b) World Wide West
19 What is the full form of "WWW" D
c) World Web Wide
d) world wide web
a) Turn around Control Policy
20 What is the full form of "TCP" C
b) Terminating and Controlling Processing
c) Transmission Control Protocol
d) True and Coverge Protocol
a) Internal Project
b) Internet Protocol
21 IP stands for B
c) Instrument Protocol
d) Individual Performance
a) Visual Private Network
b) Virtual Protocol Network
22 VPN is abbreviated as __________ C
c) Virtual Intranet Network
d) Virtual Protocol Networking
a) Firewall
_________ are also used for hides user’s b) Antivirus

23 D
physical location. c) Incognito mode
d) VPN
a) firewall
b) Virus
24 Which will not harm computer resources A
c) Trojan horse
a) Adware
What is software you don't want hidden b) Trojan‐horse software

25 D
inside software you do want? c) Spyware
d) All of the above
466
School of Distance Education
UNIVERSITY OF CALICUT
SCHOOL OF DISTANCE EDUCATION
UG-CBCSS
(2019 Admission Onwards)
V Semester
Open Course
(For candidates with Programmes other than BBA and B Com)
E-COMMERCE
QUESTION BANK
1) World Wide Web (WWW) was introduced in the year ……………………

(a)1994 (b)1996 (c)1992 (d)1990
2) ……………….is an early form of E-commerce

(a)SCM (b)EDI (c)Both of these (d)None of these
3) ………………..is concerned with the buying and selling information, products and services over
computer communication networks
(a)Commerce (b) E-Commerce (c) E-Business (d) None of these
4) ………………..is a set of standards developed in the 1960s to exchange business information

and to do electronic transactions
(a)EDI (b)Protocols (c)TCP/IP (d)None of these
E- Commerce Page 1
5) Which among the following product is suitable for E-Commerce ?

(a)Books (b)Vegetables (c)All of these (d)None of these
6) ……………allows a business application on the computer of one organization to communicate

directly with the business application on the computer of another company.
(a)EDI (b)Protocols (c) Standards (d) Business applications
7) Electronic Exchange of business documents in a standard format is known as ………………

(a)E-commerce (b)E-Business (c)EDI (d)None of these
8) ………………. is essentially a business process that connects manufacturers, retailers,

customers and suppliers in the form of a chain to develop and deliver products.
(a)E-commerce (b)EDI (c)SCM (d)Networking
9) Which of the following is not a party of SCM ?

(a) Suppliers (b) Manufacturers (c)Distributors (d)Customers
475
10) ………………is a commercial process that includes production, distribution, sales or delivery
of goods and services through electronic means
(a)E-commerce (b)SCM (c)EDI (d)None of these
11) ……………….is the exchange of goods or items or commodities and services or applications
used for money and deals the money matters
(a)E-commerce (b)Commerce (c)Both of these (d)none
12) …………….is an approach to deliver information differentiated business values called services
by combining the system and process generally called resources
(a)E-business (b)E-commerce (c)any of these (d)none
13) ……………….always operate on intranet

(a) E--commerce (b)E-Business (c)EDI (d)None of these
14) Which among the following is not an example for E-commerce

(a)Amazon.com (b)Baazar.com (c)E-trade.com (d)None of these
E- Commerce Page 2
15) ……………….and ………………… were the enabling technologies that laid the ground work for E-
commerce
(a)SET and SCL (b)SCM and ERP (c)EDI and EFT (d) None of these
16) ………………were the first to establish prominent E-commerce Brands

(a) Baazar.com (b)E-bay and Amazon (c)E-trade.com (d)none of these
17) …………….is a systems approach to Managing the entire flow of information, materials, and
services from raw material suppliers through factories and warehouses to the end customer.
(a) CRM (b)SRM (c)EDI (d)SCM
18) …………….is a form of supply chain where a series of assembly operations are carried out to
obtain the final product
(a)Converging supply chain (b)Diverging supply chain
(c)Any of these (d)None
19) ……………………is a form of supply chain where a wide variety of finished goods are produced
with limited number of raw material or components.
(a)Converging structure (b)Diverging structure
(c)Any of these (d)None
20 ……………………is the exchange of services, information or product from one business to a

government agency
a)B2G b)B2E c)B2B d)P2P
21. Companies use………………………networks to automate employee related corporate processes.

22. Which among the following is not a B2E application

a)Online Insurance policy management b)Online supply requests
c)Special employee offers d)Locate application and tax forms
23 ……………………..streamlines the flow of information and self service capabilities through

automation
a)SCC b)CRM c)CRP d)SCM
E- Commerce Page 3
24 ………………is a global web in which millions of users are communicating with each other with
the help of computers.
a)Internet b)WWW c)both of these d)None of these
25 …………………is an application layer protocol for distributed, collaborative, hypermedia

information systems.
a)html b)HTTP c)Bothe of these d)None of these
26. English physicist Tim Berner’s Lee was famous for the establishment of …………………..in 1990.
a)internet b)WWW c)Intranet d)none of these
27 ………refers to a kind of e-commerce which refers to a company selling or buying from other
company
28. Which of the following is not an example for B2B e-commerce ?

a)Sending and receiving orders b)Invoice and shopping
c)all of these d)none of these
29. A company that manufacturers bicycles may use the internet to purchase tyres from their
suppliers. This is an example of-----------transaction.
30 …………..sites act as an intermediary between someone wanting a product or service and

potential providers
a)brokering sites b)Information sites c)industry portals d)none of these
31. Among the alternate models of B2B e-commerce,……is the best means to obtain a
competitive advantage in the Market place.
a)Process based b)strategic relationship based
c)transaction based d)any of these
32 ……………..focus on producing a highly integrated value proposition through a managed process.

a)hubs b)community c)contents d)none of these
33 …………………is basically a concept of online marketing and distributing of products and

services over the internet
a)B2G b)B2E c)B2B d)B2C
E- Commerce Page 4
34 ……………………..e-commerce consists of the sale of products or services from a business to

the general public
500
35. Which of the following is not suitable for a B2C transaction ?

a)clothes b)flowers c)airline reservation d)none
36 ……………..e-commerce transaction has the advantage of eliminating middlemen.

37………………….e-commerce involves customers gathering information, purchasing and receiving

products over an electronic network
38. Which among the following is not an user of B2C e-commerce ?

a)manufacturers b)distributors c)Publishers d)none
39 ………………….e-commerce involves the electronic facilitation of transaction between
customers through some third party.
a)B2G b)B2E c)B2B d)C2C
40. Which among the following is an example of C2C ?

a)e-Bay b)Amazon.com c)Rentalic.com d)all of these
41. Peer to Peer [P2P] is also used to describe………………………….

a)C2C b)B2E c)B2B d)B2C
42 …………………….is an online auctioning site that facilitates the trade of privately owned items
between individuals.
a)e-Bay b)Amazon.com c)Rentalic.com d)all of these
43. Monster.com is an example of ……………………..website

a)C2C b)B2E c)B2B d)B2C
44 ………………….is an internet network that allows users with the same network in software to
connect to each other’s hard disks and exchange files
E- Commerce Page 5
a)P2P b)B2E c)B2B d)B2C
45. This is a protocol which allows files to be transferred from one computer to another computer
a)TCP/IP b)FTP c)HTTP d)none of these
46. A ……………….is a document, typically written in plain text interspersed with formatting
instructions of html
a)Web page b)home page c)domain d)none of these
47 ………………….is the first page of a web site.

48 ……………..allows the person to type ion just the main word or words and the site will come in
49. ”Google” is one of the most popular………………..

a)Portal b)Browser c)Search Engine d)none of these
50. A ………………….. presents information from diverse sources in a unified way in a web site.
a)Web portal b)Link page c) Both of these d) none of these
51. A……………portal is a specialized entry point to a specific market place or industry niche.
a)Vertical portal b)horizontal portal c)both of these d)none of these
52 ………………..are general interest portals covering a wide range of topics and features
a)Vertical portal b)horizontal portal c)both of these d)none of these
53. Which among the following is an example for vertical portal ?

a) i-village b)Yahoo c) Google d)Net scape
54. A portal that helps to establish relations and to conduct transactions between various
organizations is termed as………………
a)B2B portals b)C2C portals c)both of these d)none of these
55 A …………………….is a software that scours the internet collecting data about every website
and every webpage within it
a)spiders b)Search Engines c)robots d)none of these
E- Commerce Page 6
56. Search Engines databases are selected and built by computer robot programs
called………………………
a)spiders b)Search Engines c)robots d)none of these
57. Which among the following is not an example for Search engine ?
a)Google b)MSN c)Alta vista d)none of these
58. Web pages are prepared using their language as…………………

a)html b)FTP c)HTTP d) None of these
59. A web page is transferred to users computer through ……………………..

a)html b)FTP c)HTTP d) None of these
525
60. The user reaches this page when they specify the address of a website
a)Home page b)Web page c)Summary page d) None of these
61. The purpose of ………………page is to provide links to other pages

a)Home page b)Web page c)Summary page d) None of these
62 ……………is an example for a software that visits suggested pages and return the appropriate
information to be indexed by the search Engine
a)Robot b)Spiders c)Ants d)All
63 ………………………………..ads appears as rectangular graphics near the top of the page

a)Banner ads b)floating ads c)interstitials d)Unicast ads
64 ………………….ads take up the entire screen and are more powerful than banner ads.
65 ………………………….is a form of advertisement on the web that appears between web pages
that the user requests.
66 ……………………is basically a TV commercial that runs in the browser window.

E- Commerce Page 7
67. Advertisements take the form of a website copy are called…………………………

a)Advertorials b)pop-up ads c)Spam e-mail d)none of these
68 ………………..is the most unwanted of online advertising methods.

69 …………………..is an unsolicited e-mail sent to every e-mail address that a business can find
70 …………………..is the buying and selling of goods and services through wireless handled
devices such as cellular phone and Personal Digital Assistants
a)Mobile Commerce b)e-commerce c)both of these d)none of these
71 …………………is a class of advertising methods which are considered unethical and may even
be illegal
a)Advertorials b)pop-up ads c)Spam e-mail d)malware
72 ……………….is the most common way for purchasing an online advertising

a)CPM b)CPC c)Any of these d)none of these
73 ………………are animated full screen ads placed at the entry of a site before a user reaches
the intended content.
a)Intromercials b)pop-up ads c)Spam e-mail d)malware
74 ………………….are interactive online ads that require the user to respond intermittently in
order to wade through the message before reaching the intended content.
a)Ultramercials b)pop-up ads c)Spam e-mail d)malware
75 ……………facilitates transactions between buyer and sellers by providing comprehensive

information and ancillary services, without being involved in the actual exchange of goods
and services between the parties.
a)Metamediary b)Intermediary c)middlemen d)all of these
76 ………………is any transaction, involving the transfer or rights to use goods and services,
which is initiated and or completed by using mobile access to computer mediated networks
with the help of an electronic device.
a)Mobile Commerce b)e-commerce c)both of these d)none of these
E- Commerce Page 8
77 …………….provide security and privacy for the use of the web page content
a)HTTP b)html c)FTP d)none of these
78 …………………….website is one that changes or customizes itself frequently and automatically

based on certain criteria
a)Dynamic website b)(Static Website c)phish site d)none of these
79 ………………site is created to fraudulently acquire sensitive information such as pass words

and credit card details, by masquerading as a trustworthy person or business.
a)Dynamic website b)(Static Website c)phish site d)none of these
80 ……………….in the e-commerce may be a holder of a payment card such as credit card or
debit card from an issuer
a)customer b)issuer c)Merchant d)Acquirer
81 ……………….is a financial institution that establishes an account with a merchant and

processes payment card authorization and payments
a)customer b)issuer c)Merchant d)Acquirer
82. In …………………..type of payment system customer is allowed to spend only up to the

amount that have pre deposited into account.
a)Prepaid b)Post paid c)both of these d)none of these
83 ………………type of payment system is highly useful to those customers who would like to
control overspending,
84 ……………………….credit card gives all the advantages of a normal credit card without worrying
about the interest charges
550
85 ……………………facility helps the customer to pay only a small amount of the total outstanding
and revolve the rest of the payment to the next month.
a)Cash advance b)Revolver c)Tele draft d)None of these
86 …………………..is the system of purchasing cash credits in relatively small amounts, storing the
credits in our computer, and then spending them, when making electronic purchases over the
internet.
E- Commerce Page 9
a)E-cash b)Digicash c)Cyber cash d)any of these
87 ………………….is a financial instrument which can be used more than once to borrow money
or buy products and services on credit.
a)Credit card b)E-Cheques c)E-cash d)none of these
88. To accept a credit card for payment, we have to open a …………………account with our bank
a)Savings Bank b)Current account c)Merchant account d)any of these
89. A……………………..is a device that includes an embedded integrated circuit Chip [ICC] that
can be either a secure micro controller or equivalent intelligence with internal memory
or a memory chip alone.
a) smart Cards b)E-Cheques c)E-cash d)none of these
90 ………………..is a kind of payment card that transfers fund directly from the consumer’s bank
account to the merchants account
a)Debit Card b)Electronic purse c)credit card d)any of these
91 ……………..is a card with a microchip that can be used instead of cash and coins for
everything from vending machines to public transportation.
a)Debit Card b)Electronic purse c)credit card d)any of these
92 ………………is basically a secure gate between our organization data and internet.
a)Network firewall b)Antivirus c)both of these d)none of these
93 ……………………encrypts payment card transaction data and verifies that both parties in the
transaction are genuine.
a)SSL b)SET c)both of these d)none of these
94 ………………is automated methods of recognizing a person based on a physiological or

behavioral characteristic.
a)Biometrics b)PIN c)both of these d)none of these
95. In Biometrics,…………………………ID system is designed to prevent more than one person from
using a single identity
a)Positive ID system b)Negative ID system c)both of these d)none of these
E- Commerce Page 10
96. In Biometrics,…………………………ID system is designed to prevent one person from using

more than one identity
a)Positive ID system b)Negative ID system
c)both of these d)none of these
97 …………………..are program developed by some dishonest people to destroy the computer

system and the valuable information in it.
a)Network firewall b)computer virus c)both of these d)none of these
98. Which among the following is not an example for computer virus ?
a)Chernobyl b)Melissa c)I Love You d)None of these
99 ……………………are special type of software meant for limiting the risks of being hit by
computer viruses
100. A……………….is a person who gains unauthorized access to a computer network for profit,
criminal mischief or personal pleasure.
a)Hacker b)spoofer c)operator d)none of these
101 ……………….acts like a gate keeper that examines each users identification before allowing
them to enter to the organization’s internal networks.
102 …………..Prevents unauthorized communication into and out of the network, allowing the
organization to enforce a security policy on traffic between its network and the internet.
103. SET means …………………………….

a)Standard Electronic Technology b)Standard Electronic Transfer
c)Secure Electronic Transaction d)None of these
104. The verification of credit card is done by using…………….. with a communications link to the
merchants acquiring bank
a)Credit card payment terminal b)Point of Sale
c)All of these d)none of these
E- Commerce Page 11
105. Creating illegitimate sites that appear to be published by established organizations by

unscrupulous artists is termed as………………………….
a)Spoofing b)Snooping c)Sniffing d)None of these
106. Gain entry into the user’s system and scan your file system for personal information is
known as……………….
a)Spoofing b)Snooping c)Sniffing d)None of these
107 ………………attacks are difficult and are only successful if the attacker knows something
about the shopper
a)Spoofing b)Snooping c)Sniffing d)Guessing passwords
108 …………………is the process of making information unintelligible to the unauthorized user.
a)Spoofing b)Snooping c)Sniffing d)Cryptography
109 ………………….is the reverse process of encryption, to make the information readable once
again
a)Spoofing b)Decryption c)Sniffing d)Cryptography
575
110. A………………….provides a way to associate the message with the sender and is the
equivalent of an ordinary signature.
a)cyber signature b)Digital signature c)SSL d)none of these
111. A ………………is an electronic file that uniquely identifies individuals and websites on the
internet and enables secure confidential communications
a)Digital signature b)Digital certificates c)SSL d)none of these
112. The information Technology Act [IT ACT] came into effect on
a)16th November 2000 b)15th December 2000
th
c)17 October 2000 d)none of these
113. Information sent over the Internet commonly uses the set of rules called………………………..
a)TCP/IP b)FTP c)HTTP d)gopher
114 ……………………….is a person who breaks in or trespasses a computer system

a)Hacker b)Snooper c)operator d)spoofer
E- Commerce Page 12
115. E-mail which contain useless material is termed as………………………

a)Spam b)useless mail c)trunk mail d)Junk mail
116. India has enacted the first IT Act in the year……………………………………

a)2001 b)2002 c)2009 d)2000
117. Which of the following crimes were not covered under IT (Amendment) Act, 2008 ?
a)Cyber terrorism b)Child pornography c)Video voyeurism d)None of these
118. Trade mark, copyright, patent law etc comes under the purview of……………………
a)Data protection b)Telecommunication laws
c)Intellectual property laws d)None
119 ……………….is a programme designed o replicate and spread generally with the victim being
oblivious to its existence
a)hacker b)software c)Computer virus d)none of these
120. Which one of the following is not a principle of e-commerce ?

586 a)privacy b)integrity c)authentication d)none of these
E- Commerce Page 13
ANSWER KEY
1.a 21.b 41.a 61.a 81.d 101.a

2.b 22.d 42.a 62.d 82.a 102.a
3.b 23.a 43.a 63.a 83.a 103.c
4.a 24.a 44.a 64.b 84.a 104.c
5.a 25.a 45.b 65.c 85.b 105.a
6.a 26.b 46.a 66.d 86.d 106.b
7.c 27.c 47.b 67.a 87.a 107.d
8.c 28.d 48.c 68.b 88.c 108.d
9.c 29.c 49.c 69.c 89.a 109.b
10.a 30.a 50.c 70.a 90.a 110.b
11.b 31.b 51.a 71.d 91.b 111.b
12.a 32.a 52.b 72.c 92.a 112.c
13.b 33.d 53.a 73.a 93.b 113.a
14.c 34.d 54.a 74.a 94.a 114.a
15.c 35.d 55.b 75.a 95.a 115.d
16.b 36. d 56.a 76.a 96.b 116.d
17.d 37. d 57.d 77.a 97.b 117.d
18.a 38.d 58.a 78.a 98.d 118.c
19.b 39.d 59.c 79.c 99.b 119.c
20.c 40.d 60.a 80.a 100.a 120.d
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Multiple Choice Questions - E-Commerce [BCA-603]

S.No. Question A B C D Answer

In which one of the following type of E-Commerce,

................ is the electronic transmission of business

When a company buys some raw material from some

Which of the following is not a dimension of e-

Conversion of Plain text to Cipher Text is

In Porter's Five Forces, the 'threat of new entrants'

Which form of e-commerce currently accounts for

Which of the following is a useful security mechanism All of the

Which type of products is lesser purchased using e- None of the

Both SCM & None of the

Which of the following is not related to security All of the

Which type of e-commerce focuses on consumers

The dimension of E-Commerce that enables commerce

Goods are The customers

Switching costs Differentiation is Requirement for Access to

The following are the components of

1. Consumer access equipment

A. I-WAY B. Information superhighway

C. both a or b D. none of the above

Any successful e-commerce application requires

A. I-way B. highway network

C. carry goods from point to point D. none of the above

A. Information and multimedia B. data and processed information

C. both a and b D. a only.

Integration of various industries such as entertainment, publication and communication media is

A. cross-concept convergence B. cross-media convergence

C. cross-commerce convergence D. none

Disadvantages of e-Commerce in India are

(i) internet access is not universally available

(ii) (ii) Credit card payment security is not yet guaranteed

(iii) (iii) Transactions are de-personalized and human contact is missing

(iv) (iv) Cyber laws are not in place

A. i and ii B. ii and iii

C. i, ii, iii D. i, ii, iii, iv

Electronic Data Interchange is necessary in

A. B2C e-Commerce B. C2C e-Commerce

C. B2B e-Commerce D. Commerce using internet

defines several hundred transaction sets for

For secure EDI transmission on internet

A. MIME is used B. S/MIME is used

C. PGP is used D. TCP/IP is used

A. Value Addition Networks B. Value Added Networks

C. Value Access Networks D. Value Added Netway

A. Customer Premises Equipment B. Consumer Premises Equipment

C. Customer Process Equipment D. None of the above

A. Inter Exchange Counter B. Inter Exchange Carriers

C. Internet Exchange Counter D. Inter Exchange Council

Special Mobile Ratio

C. Special Marketting Ratio D. Special Mobile Route

Global Information Distribution networks represent the infrastructure criss-crossing countries

ARPANET was established to counter the launch of ___________.

Mesh network uses ______ switching.

The ARPANET researchers created ______.

A. National Communication Protocol B. Internet Protocol

C. Network Communication protocol D. Transport Control Protocol

TCP/IP is capable of connecting multiple independent networks through _______.

CSNET included ARPANET and PHONENET

The internet, cable TV, computer networks are applications of _____.

A. Information Super highway B. ARPANET

Present NSFNET is an example of _____.

A. BITNET B. National Research & Education Network

C. Early NSFNET D. Privatization & Commercialization