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PROJECT REPORT ON

DEMaT AccOUNT”

Submitted to

SCDL,PUNE

By: -
VARNIKA AGARWAL

REGISTRATION NO:201901189

PGDBA (MANAGEMENT ACCOUNTING)

2019–2023
PREFACE

The successful completion of this project was a unique experience for me because by visiting
many place and interacting various person, I achieved a better knowledge about sales. The
experience which I gained by doing this project was essential at this turning point of my career
this project is being submitted which content detailed analysis of the research under taken by
me.

The research provides an opportunity to the student to devote his/her skills knowledge and
competencies required during the technical session.

The research is on the topic “Demat Account”


DECLARATION
To

The Director,
Symbiosis Centre for Distance Learning,
Pune

Respected Sir,

This is to declare that I have carried out this Project work myself and is compiled and

submitted by me in my original framework in part fulfillment of the PGDBA

(MANAGEMENT ACCOUNTING) Program of SCDL. The procedure in this report is based

on the Standards provided in ISO 9001.

The work is original and has not been copied from anywhere else and has not been

submitted to any other University/Institute for an award of any degree/diploma.

Date : 04/07/2022

Place : Agra

Miss. Varnika Agarwal


INDEX

1) Introduction to Demat Account

2) Objectives and Scope, advantages and disadvantages of Demat Account

3) Theoritical Perspective – Company Profile, Milestones, Swot Analysis

4) Methodology and procedure of work – Demat Account, Dematerialisation.

5) History of E Trading and detail of online trading

6) Allotment of shares through Demat Account

7) Procedure to close Demat Account

8) Research Methodology

9) Data Analysis and Interpretation

10) Limitations

11) Suggestions, Summary and Conclusions

12) Annexure (Market Research Questionnaire)


1) INTRODUCTION TO DEMAT ACCOUNNT

 Demat refers to dematerialisation of shares. Any investor who wish to purchase


shares must open demat account with registered broker.

 It is, however desirable that you hold securities in demat form as physical
securities carry the risk of being fake, forged or stolen.

 Just as you have to open an account with a bank if you want to save your money,
make cheque payments etc, Nowadays, you need to open a demat account if
you want to buy or sell stocks.

 You approach a DP and fill up the Demat account-opening booklet. You will
then receive an account number and a DP ID number for the account. Quote
both the numbers in all future correspondence with your DPs.

 You have to approach the DPs (remember, they are like bank branches), to open
your demat account.

 Let's say your portfolio of shares looks like this: 150 of Infosys, 50 of Wipro,
200 of HLL and 100 of ACC. All these will show in your demat account.

 So you don't have to possess any physical certificates showing that you own
these shares. They are all held electronically in your account. As you buy and
sell the shares, they are adjusted in your account.

 Just like a bank passbook or statement, the DP will provide you with periodic
statements of holdings and transactions. It is a type of banking account which
dematerializes paper-based physical stock shares.

 The depository system helps in reducing the cost of new issues due to less
printing and distribution cost. In demat account there is no possibility of fake
certificate and manipulation in preparing share certificate, no chances of shares
being misplaced as it is routed through electronic mode and it is one of the
convenient way of settling transaction and operating demat account

 The dematerialized account is used to avoid holding physical shares and the
shares are bought and sold through a stock broker. This account is popular in
India. The Securities and Exchange Board of India SEBI mandates a demat
account for share

 Demat account allows you to buy, sell and transact shares without the endless
paperwork and delays. It is also safe, secure and convenient.

 Demat account is a must as all trade are now being settled in a electronic mode.
Nowadays, practically all trades have to be settled in dematerialised form.

 Banks are also advantageous because of the number of branches they have.
Some banks give the option of opening a Demat account in any branch, while
others restrict themselves to a selected set of branches.

Angel Broking Demat Account: Angel Broking's tryst with excellence in customer
relations began in 1987. Today, Angel has emerged as one of the most respected Stock-
Broking and Wealth Management Companies in India. With its unique retail-focused stock
trading business model, Angel is committed to providing ‘Real Value for Money’ to all its
clients.

The Angel Group is a member of the Bombay Stock Exchange (BSE), National Stock
Exchange (NSE) and the two leading Commodity Exchanges in the country: NCDEX & MCX.
Angel is also registered as a Depository Participant with CDSL. FSWA is into FINANCIAL
PLANNING which involves selling of financial products like D-mat account, corporate FD’s,
mutual funds and insurance.

Angel Broking ltd – Transacting and investing simplified. Get ready to change the way
you transact and invest in financial products and services. Whether you wish to transact in
equity, equity & commodity derivatives, prefer to invest in mutual funds, life & general
insurance products or avail money transfer and money changing services, you can do it all
through reliance money. Simply open a Angel demat account and enjoy the convenience of
handling all your key financial transactions through this one window.

Some private banks also provide online access to the Demat account. So, you can check
on your holdings, transactions and status of requests through the net banking facility. A broker
who acts as a DP may not be able to provide these services.

In my project I explain in brief about the company, about financial planning, about
Demat Account, and almost all the things that I have learned so that others can also read and
learn from my experience.
2) Objective and Scope of Demat Account

India has adopted this system in which book entry is done electronically. It is the
system where no paper is involved. Physical form is extinguished and shares or securities are
held in electronic mode. Demat account allows you to buy, sell and transact shares without
the endless paperwork and delays. It is also safe, secure and convenient.

Before the introduction of the depository system by the Depository Act, 1996, the
process of sale, purchase and transfer of shares was a huge problem and the safety
perspective was zero. In India, a demat account, the abbreviation for dematerialized account,
is a type of banking account which dematerializes paper-based physical stock shares. The
dematerialized account is used to avoid holding physical shares: the shares are bought and
sold through a stock broker.

This account is popular in India. The Securities and Exchange Board of India (SEBI)
mandates a demat account for share trading above 500 shares. As of April 2006, it became
mandatory that any person holding a demat account should possess a Permanent Account
Number (PAN), and the deadline for submission of PAN details to the depository lapsed on
January 2007.

ADVANTAGES OF DEMAT ACCOUNT


The following are benefits of demat account
 It’s a safe and convenient way to hold securities
 Immediate transfer of securities is possible
 It provides more acceptability and liquidity of securities.
 It ensures faster communication to investors. It helps avoid bad delivery problem due
to signature differences, etc.
 It ensures faster payment on sale of shares. No stamp duty is paid on transfer of shares.
 There is no stamp duty on transfer of securities
 Elimination of risks associated with physical certificates such as bad delivery, fake
securities, delays, thefts etc
 There is a major reduction in paperwork involved in transfer of securities, reduction in
transaction cost etc
 The depository system reduces risks involved in holding physical certificated, e.g.,
loss, theft, mutilation, forgery, etc.
 No odd lot problem, even one share can be sold thus there is a advantage
 Change in address recorded with DP gets registered with companies in which
investor holds securities electronically eliminating the need to correspond with each of
them separately;
 Transmission of securities is done by DP eliminating correspondence with companies;
 Automatic credit into demat account bonus/split/consolidation/merger etc.
 Holding investments in equity and debt instruments in a single account.
 It ensures transfer settlements and reduces delay in registration of shares.
 Immediate credits in case of any allotment in bonus, rights issues and IPO.
 It increases the efficiency of the registrars and transfer agents and the Secretarial
Department of the company.
 it reduces time taken during trading and avoiding the problem like signature mismatch
and loss of certificates and the risk due to fire and theft
 It eliminates chances of forgery – bad delivery.
 The depository system reduces risk of delayed settlement.
 Shares are credit automatically in Demat account ,no paper work is required
 Demat account holders need not pay stamp duty posted.
 It increases confidence in investors.
 Shares are credit automatically in Demat account, no paper work is required
 You can open a multiple demat account, which can be operated by multiple holders
 It is quick, easy, safe and secure
 You can even sell one share as per your choice
 It increases overall of trading and profitability.
 You can save a transaction cost with quick transfer
 It ensures greater profit due to increase in volume of trading.
 Nomination facility is available in Demat account
 You can open as many account, there is no limit on that, and you can open your account
before you buy your first security. Converting physical holding into electronic holding
(dematerialising securities) In order to dematerialise physical securities one has to fill
in a DRF (Demat Request Form) which is available with the DP and submit the same
along with physical certificates one wishes to dematerialise. Separate DRF has to be
filled for each ISIN Number.

DISADVANTAGES OF DEMAT ACCOUNT


 Trading in securities may become uncontrolled in case of dematerialized securities.
 It is incumbent upon the capital market regulator to keep a close watch on the trading
in dematerialized securities and see to it that trading does not act as a detriment to
investors.
 The role of key market players in case of dematerialized securities, such as stock-
brokers, needs to be supervised as they have the capability of manipulating the market.
 Multiple regulatory frameworks have to be confirmed to, including the Depositories
Act, Regulations and the various By-Laws of various depositories.
 Additionally, agreements are entered at various levels in the process of
dematerialization.
 These may cause anxiety to the investor desirous of simplicity in terms of transactions
in dematerialized securities.
However, the advantages of demat account are more as compare to physical
trading acount
3) THEORITICAL PERSPECTIVE

COMPANY PROFILE
Angel Broking House Limited
COMPANY BACKGROUND
Angel broking ltd. already has a presence in India through company Law, incorporated
on December, 1997. It offers world-class financial planning and a wide range of wealth
management products to mass affluent and affluent customer segments. Angel Broking limited
provides a complete range of financial products and services that include equity broking
(internet based online trading as well as offline trading), financial planning, insurance,
investment products, equity research, demat account and more.

Angel Broking Limited is one of the leading and professionally managed stock broking firm
involved in quality services and research. Angel Broking Limited is a corporate member of
The Stock Exchange, Mumbai.

The membership of the company with The Stock Exchange Mumbai was originally in the
name of Mukesh R. Gandhi, which was eventually turned into a corporate membership in the
name of Angel Broking Limited. Angel Broking Limited is managed by Mr. Dinesh Thakkar
and he is well supported by Mr. Mukesh Gandhi, a fifteen years veteran in the market.

The group is well supported by a professional and qualified research team and efficient
operations and back-office team, which comprises of highly dedicated and qualified
individuals. Angel has an in-house, state of art research department.

Angel believes in reaching out to the customer at the farthest end rather than by reaching out
to them. The company in its endeavour to give its client the best has opened up several
branches all over Mumbai, which are efficiently integrated with the Head Office.

Angel Broking Limited is primarily into retail stock broking, with a customer base of retail
investors, which has been increasing at a compounded growth rate of 100% every year. The
company has huge network sub-brokers in Mumbai and other places outside Mumbai,
registered with SEBI, who act as Chanel partners for the company. The company presently
has total staff strength of around 150 employees who are spread accordingly across the head
office and all the branches.

Angel has empowered its physical presence throughout India through various strategies
which it has been adopting efficiently and effectively over a period of time, like opening up
of branches at various places, tie-ups with various agencies and sales agents, buy-outs of
smaller regional outfits and appointment of sub-brokers and franchisees. Moreover Angel
has been tapping and including high net-worth and self-employed individuals it its vast array
of clients.

Angel has always strived in the direction of delivering ultimate client satisfaction and
developing stronger bonds with its customers and chose partners. Angel has a vision to
introduce new and innovative products and services regularly. Moreover Angel has been one
among the pioneers to introduce the latest technological innovations and integrate it
efficiently within its business.

Mission:
To create long term value by empowering individual investors through superior
financial services supported by culture based on highest level of teamwork, efficiency and
integrity.

Vision:
 To provide best value for money to investors through innovative products.
 Trading/Investments Strategies
 State of the art technology and personalized service.
Customer Promise
They are passionate about their customers' success and promise to deliver exceptional service
with every meeting, interaction and dealing. They strive to offer simple, straightforward,
friendly and trustworthy service. They are a financial company with a different attitude.

ANGEL DEALING IN

LIFE MUTUAL COMMODITY


EQUITY
INSURANCE FUND
Milestones
Awarded with 'Broking House with Largest Distribution Network' and
May, 2009 'Best Retail Broking House' at Dun & Bred street Equity Broking
Awards 2009
August, 2008 Crossed 500000 trading accounts
November,
‘Major Volume Driver’ for 2007
2007
March, 2007 Crossed 200000 trading accounts
December,
Created 2500 business associates
2006
October,
‘Major Volume Driver’ award for 2006
2006
September,
Launched Mutual Fund and IPO business
2006
July, 2006 Launched the PMS function
March, 2006 Crossed 100000 trading accounts
October,
‘Major Volume Driver’ award for 2005
2005
September,
Launched Online Trading Platform
2004
April, 2004 Initiated Commodities Broking division
April, 2003 First published research report
November,
Angel’s first investor seminar
2002
March, 2002 Developed web-enabled back office software
November,
Angel Capital and Debt Market Ltd. incorporated
1998
December,
Angel Broking Ltd. incorporated
1997
SWOT ANALYSIS:-

Strength:-
 Co-operat ive and E xper ienced Branch Managers
 Good Dat abase
 Reliance Br and

 Low pr icing

Weakness:-
 Inexper ienced St aff
 Low awareness due t o lack of advert isement .
 Lack of lo ya l client age
 Develo ping product .

Opportunity:-
 Unt apped Market
 Increased spending power
 Changing Mindset of Cust omers

 Unpredict able Sensex

Threat:-
 Reach
 St iff co mpet it io n fro m exist ing player s in t he market
 Bet t er product s
WHAT DOES ANGEL BROKING LTD. OFFERS

1. Personalized Service
Company believes in providing personalized service and individual attention to each
client to ensure that we understand their goals and help them achieve it.

2. Professional Advice
Company offers expert advice on equity and debt portfolios with an objective to
provide consistent long-term return while taking calculated market risks. Companies
approach helps clients build a proper mix of products, and not concentrate on just one
individual product. Hence, serving long-term objectives in the best way.

3. Long-term Relationship
Company believes that long-term vision is the only means to steady wealth creation.
However to achieve this one also needs to take advantage of short-term market
opportunities while not losing sight of long-term objectives. Hence it partners all its
clients in realizing their long-term vision.

4. Access to Research Reports


Company provides the clients with access to the expert opinion of economists and
analysts.

5. Transparency and Confidentiality


Companies clients receive regular portfolio statements from relationship managers
via email.
4) METHODOLOGY AND PROCEDURE OF WORK

ANGEL BROKING DEMAT ACCOUNT

Documents Needed to Open a Demat Account.

The following are the documents to be submitted to open Demat account

1. PAN Card. Pan card is now mandatory in order to open a Demat Account. Without
PAN card one cannot open demat account or become nominee
2. Address Proof. Ration card, driver's licence, electricity bill, voters id or election
card, etc. can be submitted for opening demat account
3. Your recent photographs. Two to three.
4. A cancelled check. This may or may not be required. But carry your bank passbook
and check book when you go to open a Demat Account

Who can be nominee ?


Nomination facility is available in Demat Account. The account holder(s) has to provide
nomination details or given a declaration. Individuals, having/opening demat accounts, either,
singly or jointly with one or two joint holders can appoint nominee.
A nominee shall not be a Society, Trust, Body Corporate, Partnership Firm, Kartha of
HUF or a Power of Attorney holder.
If the account is held jointly, all the joint holders are required to sign the nomination
form.
Nomination once given can be changed / deleted as and when required. Only one
individual can be appointed as a nominee for a demat account.
A minor can be nominated. In such case the beneficial owner should provide the name
and address of the Guardian of the minor nominee.
Procedure
1. Fill account opening form (available with your DP).
2. Give your DP the duly filled account opening form with introduction documents as may
be required.
3. Sign agreement with DP (agreement will state rights & obligations of both parties). The
agreement will contain the fee structure of your DP. Your DP would give you a copy of
this signed agreement for your record.
4. DP would give you Client Id no. (Account no.) once your depository account is opened.
This Client Id no. along with your DP Id no. forms a unique combination. Both these
nos. should be quoted in all your future correspondence with DP/NSDL / Issuing
Company/their registrar & transfer (R&T) agent.
5. Your DP would give you pre-printed instruction slips for depository services viz.,
dematerialization, delivery instruction for trades, etc..Preserve these carefully.
6. Your DP would give you a list of deadlines for giving instructions for various depository
activities viz., transfer for effecting sale, purchase,etc.. If not, check with the DP.
Process for dematerialisation of shares and transfer of shares
The complete process of dematerialisation is outlined below:
• Surrender certificates for dematerialisation to your depositor participant
• Depository participant intimates Depository of the request through the system.
• Depository participant submits the certificates to the registrar of the Issuer Company.
• Registrar confirms the dematerialisation request from depository.
• After dematerialising the certificates, Registrar updates accounts and informs depository of
the completion of dematerialisation.
• Depository updates its accounts and informs the depository participant.
• Depository participant updates the demat account of the investor.

Transfer of shares
To transfer shares, one need to fill the Depository Instruction Slip Book (DIS).
Firstly we need to check, whether both Demat account's Depository Participant is same or
not(CDSL or NSDL) If both of them are different, then we need an INTER Depository Slip
(Inter DIS).
If they are same, then we need INTRA Depository Slip (Intra DIS).
For example: If we have one Demat account with CDSL and other Demat account with NSDL,
then we need an Inter DIS.
Generally, brokers issue Intra DIS. Once we identify the correct DIS, fill the relevant
information like scrip name, INE number, quantity in words and figures and submit that DIS
for the transfer to the broker with signatures.
The transferor broker shall accept that DIS in duplicate and acknowledge receipt of DIS on
duplicate copy.
Do try to submit that DIS when market is on. Accordingly, date of submission of DIS and date
of execution of DIS can be same or a difference of one day is also acceptable
DIS is almost like a cheque book. Accordingly, it can be misused if issued blank. So deposit
only a completely filled in Slip to broker. Do cut out unfilled rows so that none can fill them
later on.
Trading & Settlement Procedure

BSE, the oldest Stock Exchange of Asia, had an open outcry trading
system till March 1995 where member-brokers used to assemble in a trading ring for doing
transactions in securities. It had switched over to a fully automated computerized mode of
trading known as BOLT (BSE on Line Trading) System w.e.f. March 14, 1995.
Through the BOLT system, the member-brokers now enter orders for
purchase or sell of securities from Trader Work Stations (TWSs) installed in their offices
instead of assembling in the trading ring. This system, which was initially both order and quote
driven, is currently only order driven. The facility of placing of quotes has been discontinued
W.E.F, August 13, 2001 in view of lack of market interest and to improve system-matching
efficiency. The system, which is now only order driven, facilitates more efficient in-putting,
processing, automatic matching and faster execution of orders in a transparent manner.

Compulsory Rolling Settlement (CRS) Segment

In order to bring about settlement efficiency and reduce settlement risk, the
Group of 30 (commonly known as G-30) had recommended in 1989 that all secondary market
across the globe should adopt a rolling Settlement cycle on T+3 basis by 1992, i.e., the trades
should be settled by delivery of securities and payment of monies on third business days after
the trade day.

With a view to implement the above recommendations, introduce the best


international practices and to achieve higher settlement efficiency, trades in all the equity
shares listed on the Exchange in CRS Segment, as mandated by SEBI, were required to be
settled initially on T+5 basis W.E.F December 31, 2001. As per the directive by SEBI, all
transactions in all groups of securities in the Equity Segment and Fixed Income securities listed
on the Exchange were required to be settled on T+3 basis W.E.F. April 1, 2002. Further, as
per the mandate received from SEBI, the Exchange has since introduced the settlements for
all groups of securities in the Equity Segment, "F" & "G" groups on T+2 basis W.E.F. from
April 1, 2003.
Under a rolling settlement environment, the trades done on a particular day are
settled after a given number of business days rather than settling all trades done during an
'account period' of a week or fortnight.

A T+3 settlement cycle means that the final settlement of transactions done on T,
i.e., trade day by exchange of monies and securities between the buyers and sellers respectively
occurs on third business day after the trade day. The transactions in securities of companies
which have made arrangements for dematerialization of their securities are settled only in
demat mode on T+2 on net basis, i.e., buy and sell positions of a member-broker in the same
scrip are netted and the net quantity and value is required to be settled. However, transactions
in securities of companies, which are in "Z" group or have been placed under "trade to trade"
by the Exchange as a surveillance measure, are settled only on a gross basis and the facility of
netting of buy and sell transactions in such scrips is not available.

For example, if a member-broker buys and sells 100 shares of a company on the same
day which is in "Z" group or on "trade to trade" basis, the two positions are not netted and the
member-broker has to first deliver 100 shares at the time of pay-in of securities and then
receive 100 shares at the time of pay-out of securities on the same day. Thus, if one fails to
deliver the securities sold at the time of pay-in, it is treated as a shortage and the relevant
quantity is auctioned/ closed-out by the Exchange.
Benefits of having an Angel account.

• It’s cost effective


You pay comparatively lower transaction fees. As an Introductory offer, we invite you to pay
a flat fee of just Rs. 750/- and transact through Angel.

• Its offers single –


Through Angel’s associates, you can transact in equity, equity and commodities derivatives,
offshore investments mutual funds, IPO’s life insurance, general insurance, money transfer,
money changing and credit cards, amongst others.

• Its convenient
You can access Angel’s services through
•The internet
•Transaction kiosks
•The phone (call & transact)
•Our all – India network of associates on an assisted trade.

• Its Safe your account is safeguarded with a unique security number that changes every 32
seconds. This number works as a dynamics password to keep your account extra safe.

It provide you value- added services at www.angelbroking.com, you get


• Reliable research, including views of external experts with an enviable track record
• Live news updates from Reuters and Dow Jones
• CEO’s / expert views on the economy and financial markets
• Tools that help you plan your investments, tax, retirement, etc. in the personal finance
section
• Risk Analyzer for analysis of your risk profile
• Asset allocators to build an appropriate investment portfolio
• Innovative use of technology for facilitating
Demat account opening cost and other charges

The cost of opening and holding a Demat account. There are four major
charges usually levied on a Demat account: Account opening fee, annual maintenance fee,
custodian fee and transaction fee. All the charges vary from DP to DP.

Depending on the DP, there may or may not be an opening account fee. Private
banks, such as ICICI Bank, HDFC bank and UTI bank, do not have it. However, players such
as Karvy Consultants and the State Bank of India charge it.

But most players levy this when you re-open a Demat account, though the
Stock Holding Corporation offers a lifetime account opening fee, which allows you to hold on
to your Demat account over a long period. This fee is refundable.

Annual maintenance fee: This is also known as folio maintenance charges,


and is generally levied in advance.

Custodian fee: This fee is charged monthly and depends on the number of
securities (international securities identification numbers – ISIN) held in the account. It
generally ranges between Rs. 0.5 to Rs. 1 per ISIN per month.

DPs will not charge custody fee for ISIN on which the companies have paid
one-time custody charges to the depository.

Transaction fee: The transaction fee is charged for crediting/debiting


securities to and from the account on a monthly basis. While some DPs, such as SBI, charge a
flat fee per transaction, HDFC Bank and ICICI Bank peg the fee to he transaction value, subject
to a minimum amount. The fee also differs based on the kind of transaction (buying or selling).
Some DPs charge only for debiting the securities while others charge for both. The DPs also
charge if your instruction to buy/sell fails or is rejected.

In addition, service tax is also charged by the DPs.


Things you should look for while going in for a demat account:

1. Annual Fee: Nearly all the demat account provider charge some fixed yearly fees.

2. Commission: Commission on buy as well as sell. Each transaction either buy or sell
attract commission from your broker. This is generally some %age of the transaction value.
3. Online trading account: Check if the company provides an online trading facility.
Most sites work well with Internet Explorer that is shipped with any version of
Microsoft Windows. Most of them doesn’t work with other browsers like Mozilla
Firefox, Apple’s Safari.
4. Research content: Almost all the big player give daily recommendations of buy or
sell to its members.
5. Demat Account Opening fees: Few banks will not charge you the demat account
opening fees, but there is some annual maintenance charges as well as transaction
charges on Demat account.
6. Custodian charges - Custodian fees depends on the number of securities and this fees
is charged monthly (international securities identification numbers — ISIN) held in the
account. It generally ranges between Rs 0.5
DPs will not charge custody fee for ISIN on which the companies have paid one-time
custody charges to the depository.
7. Transaction Fees:
On a monthly basis transaction fees is charges for crediting/debiting securities from
the account. The fee also based on the kind of transaction (buying or selling). Some
DPs charge only for debiting the securities while others charge for both. The DPs also
charge if your instruction to buy/sell fails or is rejected. In addition, service tax is also
charged by the Dps.
Buying and selling of dematerialization
INTRODUCTION: The procedure for buying and selling dematerialized securities is
similar to the procedure for buying and selling physical securities. The difference lies in the
process of delivery (in case of sale) and receipt (in case of purchase) of securities.

In case of purchase:-

 The broker will receive the securities in his account on the payout day
 The broker will give instruction to its DP to debit his account and credit investor’s
account
 Investor will give ‘Receipt Instruction to DP for receiving credit by filling appropriate
form. However one can give standing instruction for credit in to ones accounts that will
obviate the need of giving Receipt Instruction every time.

In case of sale:-

The investor will give delivery instruction to DP to debit his account and credit the broker’s
account. Such instruction should reach the DP’s office at least 24 hours before the pay-in as
otherwise DP will accept the instruction only at the investor’s risk.

Rights

1. Dematerialized securities can be traded on those stock exchanges connected to NSDL.


At present, NSE, BSE, CSE, DSE, LSE, BGSE, OTCEI, MSE, ISE & ASE are
connected to NSDL. At these stock exchanges, two segments would be available to
trade in dematerialized securities :
o Unified (erstwhile physical) segment - In this segment delivery obligation can be
met by delivering dematerialized or physical securities at the option of the seller.
However, for a select list of securities prescribed by SEBI, securities cannot be
delivered in physical form in the unified segment, of stock exchanges connected to
NSDL. This list presently covers 160 securities. This list has been expanded to
cover a total of 200 securities with effect from January 17, 2000. Over a period,
this list would cover all actively traded securities.
o Exclusive demat segment - In this segment delivery obligation can be met by
delivering dematerialized securities only. Physical securities cannot be delivered in
the exclusive demat segment.

2. Procedure
Trading in dematerialized securities is done through your broker just like trading in
physical securities. After your broker executes the trade, your DP will help to
deliver shares to your broker (in case you sell) on the basis of valid instruction given
by you to your DP and receive shares from your broker (in case you buy) on basis of
valid instruction given by your broker to his DP.

Buy dematerialized securities

1. You purchase securities in any of the stock exchanges connected to NSDL through a
broker of your choice and make payment to your broker. Make sure you tell your broker
you want only demat shares.
2. Broker arranges payment to clearing corporation/ clearing house of the stock exchange.
3. Broker receives credit in his clearing account with his DP on the pay-out day. He can
immediately transfer these securities to your depository account, provided your account
is already active.
4. Broker gives instructions to his DP to debit his clearing account and credit your
depository account.
5. You give instruction to your DP for receiving credit in your depository account. If you
have given standing instruction to receive credits, no separate instruction for receiving
credit will be required.
6. If the instructions match, your account with your DP is credited.

Sell dematerialized securities

1. You sell your dematerialized securities in any of the stock exchanges linked to NSDL
through a broker of your choice.
2. You give instruction to your DP for debit of your depository account and credit of your
brokers clearing member account at least 24 hours i.e. one working day prior to the pay-
in date or before the deadline prescribed by your DP, so that your brokers clearing
account is credited at the time arranged with him.
3. On the pay-in day, your broker gives instruction to his DP for delivery to clearing
corporation/clearing house of the relevant stock exchange.
4. The broker receives payment from the clearing corporation / clearing house.
5. You receive payment from the broker for the sale in the same manner you would
receive payment for a sale in the physical mode.

Points To Remember

1. Trading continues to be through brokers. In case of any problem in execution of trade,


contact your broker and if he fails to resolve the problem you may contact the stock
exchange.
2. When you buy securities through the stock exchange, your brokers clearing account is
credited to the extent of the securities purchased, on receipt of instruction from clearing
corporation/ clearing house of the stock exchange. Your depository account is credited
only when your broker gives a delivery instruction to his DP. Securities are not directly
credited to your account by the clearing corporation/ clearing house of the stock
exchange. In case your broker does not give a delivery instruction, contact him or
concerned stock exchange or SEBI. If your depository account is not credited, in spite
of your broker giving valid instruction to his DP, contact the DP and if he fails to
resolve the same you may contact NSDL.
3. When you sell securities, you have to give a delivery instruction to your DP to transfer
the securities to your brokers clearing account. They are not automatically debited from
your account by NSDL or by the clearing corporation/ clearing house of the stock
exchange. In case the DP defaults in executing your instruction, the DP is liable to
compensate you for the loss incurred, provided your instruction was in
order and has been submitted to the DP at least 24 hours i.e. one working day prior to
the pay-in date or before the deadline prescribed by DP. In case the DP fails to resolve
your problem, you can contact NSDL.
5) HISTORY OF E TRADING

Dec 31, 2006 - SEBI today extended the deadline for mandatory requirement of
Permanent Account Number (PAN) for demat account holders to December 31, 2006.
Jan 2007 - In January 2007, it became mandatory for any person holding a demat
account to possess a permanent account number (PAN).
Nov 30, 2009 - The MFSS platform which was launched on November 30, 2009 is a
gateway where investors can buy and sell mutual fund schemes online, and the payments for
which will be directly debited from their bank accounts. The units purchased or sold will be
credited In the demat account
Mar 26, 2010 - The stock fell below the follow-on public offer (FPO) price of Rs
300. NMDC has credited shares issued in the recently concluded FPO to demat account of
the successful allottees on Friday, 26 March 2010.

The history of e-trading began in 1983, when a doctor in Michigan placed the first
online trade using E*TRADE technology. What began with a single click over 16 years ago
has now taken the world by storm.

The concept was visualized by one Bill Porter, a physicist and inventor with more
than a dozen patents to his credit, who provided online quotes and trading services to
Fidelity, Charles Schwab, and Quick & Reilly.

This led Bill to wonder why, as an individual investor, he had to pay a broker
hundreds of dollars for stock transactions.

With incredible foresight, he saw the solution at hand: Someday, everyone would
own computers and invest through them with unprecedented efficiency and control.

And today his dream has become a reality. e trading has become a way of investing
in the developed world and is soon catching on in developing countries too.

Imagine a scenario where you log on to your account, get the live quotes of scrips
you are interested in, get advise from experts and research reports on your investment choice
and then just click the mouse to place your order, pay the amount due (which automatically
gets debited into your account with the on line brokerage firm), get your account statement,
and the delivery of your shares into your DeMat account.

All this through just the click of a mouse. Seems like a dream? But with online
trading this has become a reality.

Sitting in ones own home or office or even from your car, as long as you can access
the net, you can trade on the market.

There are three basic things needed for e-trading, a bank account, a D-Mat account
and a brokerage account.

The steps in e-trading replicate the real life situation and are fairly simple to follow.

Once these three accounts are opened, the money and shares are transferred to your
bank and demat account automatically, electronically and without any paper work.

The first step is of course to open an account. One can open multiple accounts with
himself or herself as the first name in the account. Then it is necessary to determine the type
of account that you want and how you want to pay for the trades you make.

Joint accounts are allowed but for that you will need to have certain information
about those people. Accounts can be Individual, Joint, Sole Proprietorship, Corporate, or
Partnership etc.

The form filling requires simple personal details like Full legal name, Citizenship
status, Residency status, employer's name and address, your passport\PAN number, Date of
birth etc.

One can download the forms or request for them by post or even request for a
representative of the firm to come over to help you with the form.

Post-submitting, you are allotted a USER ID and PASSWORD while giving details
for registration. Then an Account Reference Number is generated and displayed to you.
These three things are unique to an individual and ensure security of transactions.
The acceptance of the application is communicated by email.

Once you have got your USER ID and PASSWORD and your account has been set
up, you can access the website and login using the same.

The second step is then to Fund Your Account. In order to start trading online it is
important that you deposit money in your bank account before placing a buy order.

In order to place a sell order you must have shares in your DEMAT Account.
You can sell your shares anytime as long as shares are there in your DEMAT
Account. In order to place a buy order you need to fund your account. You can do this by
depositing money in your bank account or else you can sell some shares existing in your
demat account and use the proceeds of sale to fund your purchase transaction.

The amount of money required before placing a buy order would depend on the value
of order and the type of e-invest account you have enrolled for - whether cash or margin.

In a Margin account one can use a line of credit to buy marginable securities or for
overdraft protection.

Such an account is opened after taking into consideration Annual income, Net worth,
description of your investment objectives, as it involves lending a line of credit. In a cash
account, the amount of securities bought has to be backed by the cash in the account.

Then comes placing the order. For this you enter your Trading password and go to
trade.

From the Trading tab, select Enter Order under the Stocks heading. Select a
transaction type: Buy, Sell. At 'Number of Shares', type the number of shares that you want
to buy. At 'Stock Symbol or Name(s)', type the stock symbol. If you don't know the symbol
click 'Find Symbol', type the company name, click 'Search' and click the symbol that you
want from the list. For a market order, select 'Market'. Otherwise, select 'Limit', 'Stop' or
'Stop Limit' and enter the price. 'Market Order': you just ask the broker to buy or sell your
stocks at the best price available.

'Limit Order': you tell the broker to trade only when the stock hits a certain price or
better. 'Stop Order': you tell the broker to sell your shares if the stock drops below a certain
price. Select either 'Good for Day' or 'Good Until Canceled'. If you want to place an 'All-or-
None' order, click 'All or None'.

Type your trading password and click 'Preview Order'. If you want to change your
order, click 'Cancel' and make your changes.

To see if your order has been executed and filled as you expect, check your account balance.

The 'Account Balances' page shows your account equity (the value of your account)
and your buying power. To check your account balance, click the 'Accounts Services' tab,
make sure the correct account number displays at 'Select Account' and click 'Go'. At 'Total
Account Value', see your account balance.

If an order to buy or sell stock hasn't been executed yet, you might be able to change
or cancel the order. Orders that you have placed but for which you haven't yet received
execution reports appear when you click 'View Open Orders' under the 'Stocks' heading of
the 'Trading' tab.

To change a stock order from the 'Trading' tab, select 'View Open Orders', make sure
you're currently in the correct account, the click 'Change' beside the order you want to
change.

Enter your change or changes - you can change the quantity, price, and term. For a
new price, select the appropriate option button and then enter the price (unless you're
changing it to a market order).

You cannot change the stock symbol or the transaction type (Buy, Sell, Sell Short, or
Buy to Cover). Enter your trading password and click 'Preview Change Order'. Or, if you
want to cancel your changes, click 'Do Not Change'.
In order to cancel a stock order, from the 'Trading' tab, select 'View Open Orders'
under the 'Stocks' heading. Make sure you're currently in the correct account. Click 'Cancel'
beside the order you want to cancel. Review the information presented to make sure this is
the order you want to cancel. Click 'Cancel Order'. Enter the symbol or the name of the scrip,
press "GO" or the relevant button. The account opening charge, commission rates and the
minimum limit of transaction vary from site to site. Other charges can include Annual
Services Charges, Custody charges, D-Mat account charges etc.

Also most online traders offer a host of other tools to aid the investment decision. A
full research back up in terms of reports, articles, opinions, etc., live time quotes, latest news
on the scrip, technical charts to see how the stock's price has changed over time.

So sitting at home one can take an investment decision at ease after having
researched and read up fully about the stock. With the advent of online trading, it would
seem that the markets are just a click away. Please however, do remember that currently in
India the handful of online trading offers are mere order routing systems. But it will not be
long enough before the entire system goes online. That then will be change for the better.
HOW TO AVAIL ONLINE DEMAT ACCOUNT

Online demat account is one of the most convenient way of trading in shares.

In this one can buy shares from any place and from anywhere in the country.

In this there is no need to call broker or to approach broker for buying or selling shares.
In this investor can buy shares or sell shares without the help of broker.

In this there is just need to avail password from broker and login ID from stock broker
once both these are provided by the broker then one can buy or sell shares of the company
through computer or through laptop even when investor is out of station just investor need to
do put buy or sell order in the computer.

Investor need to select at what price he has to buy or what rate he has to sell shares of
the company. It is one of the convenient and attractive way of doing transaction in securities
market. For buying investor need to select bid rate and for selling investor need to select offer
rate.

Through online demat acount investor can check high and low price of the shares and
investor can check chart or graph of the company.

Online has now becoming popular as most investors prefer electronic mode of
transactions as it is convenient way of dealing in shares.
6) ALLOTMENT OF SHARES THROUGH DEMAT-
ACCOUNT
Allotment of shares is done through electronic mode as even dividend and even
bonus shares is credited in the demat account. If bonus shares are allotted it will get credit in
the demat account and it will reflect in the system once shares are allotted and if dividend is
declared it gets credit in the demat account or it reflects in the bank account where details are
provided to NSDL and even dividend amount is delivered to the investor by postal delivery.
NSDL stands for national securities and depository limited and CDSL stands for Central
securities depository limited. All transactions in BSE and NSE are routed through CDSL and
NSDL. It is one of the largest depository in India.
Thus demat account is most convenient way of trading in shares as it is routed through
electronic mode.

For example if company has announce bonus shares in the ratio of 1 to 1 then bonus
shares and existing holding will be equal and this shares gets credited in the demat account
and if dividend is declared if one has opted for E.C.S then it will directly get credited in the
demat account or it also get credited in the demat account. Thus demat account is considered
to be easiest way of operating demat account as it is risk free from fraud, manipulation and
there is no possibility of making fake certificate as there is no physical share certificate and
shares are credited in the demat account. For Example investor applies for investing in I.P.O
then once shares are alloted it will get credit in demat account and physical certificate will be
there as investment is routed through electronic transaction.

An applicant has the option to seek allotment of equity shares in electronic or


physical mode. An applicant wishing to apply opened to facilitate trading and settlement of
demat shares in the stock exchanges connected to NSDL. As on October 31, 2000 1,932
companies signed agreements with NSDL. The demat account is necessary to buy shares.
The shares will not given physically. It will be credited in your demat account. It is easy to
buy or sell shares through demat account. Most of the transactions are being done through
demat account. You may open it in nationalized bank, private bank and even from foreign
bank. Investors are eligible for bonus shares and dividend if they are holding shares in
physical mode or through demat account. if it is demat account it will directly get credit in
demat account.

Whenever you apply for shares like in IPO etc, Demat account is mandatory. If you
are allotted any shares, it will automatically be credited in your Demat account. Similarly, if
you buy shares, no physical certificates are issued nowadays, it will reflect in your Demat
account. Same process is for selling. Pan card is mandatory for opening of Demat account.

Demat account allows you to buy, sell and transact shares without the endless
paperwork and delays. It is also safe, secure and convenient. Demat refers to a
dematerialised bank account where actual money is replaced by shares. You have to
approach the DPs remember, they are like bank branches, to open your demat account. Let
say your portfolio of shares looks like 1000 shares of GMR infra it will directly reflect in my
demat account instruction for debt instrument. Redemption date: On redemption, the ISIN
associated with the instrument is ed-activated in the NSDL system. Allotment in Demat
Form Any new instrument can be issued directly. An Issuer may offer demat facility for its
debt instruments by sending a request to NSDL detailing the type of instrument, along with a
Letter of Intent. On receipt of the request, a tripartite 15 days from the closure of the IPO.
The shares should get credited to the respective bidders de-mat account within two working
days from the date of allotment. The refund orders are also dispatched, the offer must be
open for at least three days. The BRLM declares the issue price before the allotment, which
must be completed within 15 days from the closure of the IPO. The shares should get
credited. Once a demat account has been started, it is not possible to change the account
name.

In such case a new demat account needs to be opened in the changed name, securities
are to be transferred from the old account to the new account and the old account needs to be
closed.
Even though a power of Attorney holder cannot open a demat account, it is permissible to be
operated by both the client and the Proof of Address (P.O.A) of account holder.
The different categories of accounts that can be opened under an individual demat
account are Ordinary Resident, Hindu United Family (HUF), Non Resident Indian -
Repatriable, Non Resident Indian- Non Repatriable, Margin, Promoter, Others. The different
categories of accounts that can be opened under a corporate demat account are Body
Corporate, Bank, Financial Institution, Foreign Institutional Investor, Overseas Corporate
Body & Others.

Depositories and Depositary Participants:


For a tyro stock trader, it is necessary to be aware about the terms Depositary and Depositary
Participants.
A depository is a place where the stocks of investors are held in electronic form.
There is only two depositories in India, The National Securities Depository Ltd (NSDL) and
the Central Depository Services Ltd (CDSL).
Under the arrangement, the Depository acts as registered owner of the securities in electronic
form in the books of issuing company and the client will be the beneficial owner.

The Depositary Participants are the agents governed by Depositories through which
one can operate the demat account. Depository participants are mainly banks and brokers.
There are over a 100 DPs in India.
A comparison of the fees charged by different DPs is detailed below.
But there are three distinct advantages of having a demat account with a bank — quick
processing, accessibility and online transaction.
Generally, banks credit your demat account with shares in case of purchase, or credit your
savings accounts with the proceeds of a sale on the third day.
Banks are also advantageous because of the number of branches they have. Some banks give
the option of opening a demat account in any branch, while others restrict themselves to a
select set of branches.
Some private banks also provide online access to the demat account. So, you can check on
your holdings, transactions and status of requests through the net banking facility.

A broker who acts as a DP may not be able to provide these services.


7) PROCEDURE TO CLOSE DEMAT ACCOUNT

For closing demat account investors need to fill account closing form. Under closing
of demat account investors can transfer shares through other broker or transferring shares on
any other names.

Investors can sell shares and then can collect balance amount cheque. For closing
demat account he should have positive net worth and should not have negative net worth.

If he or she has negative net worth then he or she has to make cheque in the favour of
the broker and then only she can close demat account.

After closure of demat account investors cannot trade or buy or sell shares and balance
amount will be credited in the customers account. Normally nowadays different broker
provides customized services to the retail investor and to high net worth investor.

Nowadays broker provides cheaper brokerage to the retail investor and to high net
worth investor so they do not opt for closure of demat account. Broker also provides stock
trading tips to the investor whenever they feel it is worth putting money in it and they also
provide stock details to the investor through postal delivery of statements to the investor
whenever any transaction is done in the account by the investors.

Broker also provides SMS facility to the investor whenever they buy or sell shares as
to avoid un-authorized trade practices.

These are the attractive schemes provided by the broker to the investors so that they do
not close the demat account.
Why investor close demat account ?

Investor can close demat account as per his or her wish if investor is not satisfied with the
service or brokerage provided by the broker.

Normally reasons for closing demat accounts are closed by the investor on account of frequent
loss on investment or trading activity, less reliable trading tips provided by the stock broker, high
brokerage rate, no exposure towards shares by way of loan against securities, less personal attention
towards account holder and investor normally close account due to high volatility of the market.

It is always advisable that trading in equity or in risky assets should be done with due care and
diligence and one must risk factor or one should evaluate risk in the investment for avoiding trouble
and investment should be done with due discipline
8) RESEARCH METHODOLOGY
INTRODUCTION
Research Methodology refers to search of knowledge .one can also define research
methodology as a scientific and systematic search for required information on a specific
topic.

The word research methodology comes from the word “advance learner ‘s dictionary meaning
of research as a careful investigation or inquiry especially through research for new facts in
my branch of knowledge for example some author have define research methodology as
systematized effort to gain new knowledge.

TYPES OF RESEARCH

ANALYTICAL RESEARCH:-

It has to used facts or information already available and analyze these to make a critical
evaluation of material.

SAMPLE SIZE:
Considering the constraints it was decided to conduct the study based on sample
size of 100 people in specific age groups.

METHODS OF DATA COLLECTION


In the project work Primary data secondary data (both) sources of data has been used .

1. Primary data collection:


In dealing with real life problem it is often found that data at hand are inadequate, and hence,
it becomes necessary to collect data that is appropriate. There are several ways of collecting
the appropriate data which differ considerably in context of money costs, time and other
resources at the disposal of the researcher.
Primary data can be collected either through experiment or through survey.
The data collection for this study was done in the following manner:
Through personal interviews:-
A rigid procedure was followed and we were seeking answers to many pre-conceived
questions through personal interviews.
Through questionnaire:-
Information to find out the investment potential and goal was found out through
questionnaires.
Through Tele-Calling:-
Information was also taken through telephone calls.

2. Secondary sources of data:


In the secondary sources of data is used. (Internet , mazazine ,books, journals)

TOOLS OF ANALYSIS

In the project work quantitative technique & percentage method are has been used.

RESEARCH DESIGN
For the proper analysis of data simple quantitative technique such as percentage were used. It
help in marketing more accurate generalization From the data available. The data which was
collected from a sample of population was assumed to be representing entire population was
interested .Demographic factor like age, income and educational background was used for the
classification purpose .
9) DATA ANALYSIS AND INTERPRETATION

Q1. In which of these Financial Instruments do you invest into?

Financial Instrument Percentage of respondent


Mutual Fund 75%
Bond 16%
Online trading 7%
Derivative 2%

Result of Preference
of Investment

Interpretation:
This shows that although the mutual funds market is on
the rise yet, the most favored investment continues to be in the Share Market.
So, with a more transparent system, investment in the Stock Market can
definitely be increased.
Q2. Are you aware of online Share trading?

Aware of online share trading Percentage of respondent


Yes 72%
No 28%

Result of awareness of online trading

Interpretation:

With the increase in cyber education, the awareness towards online share trading has
increased by leaps and bounds. This awareness is expected to increase further with the
increase in Internet education.
Q3. Heard about Angel Broking?

Awareness of Angel Broking Percentage of respondent


Yes 48%
No 52%

Result of Awareness of Angel broking

48%
52%
yes
no

Interpretation:

This pie-chart shows that reliance money has a reasonable amount of Brand awareness in terms
of a premier Retail stock broking company. This brand image should be further leveraged by
the company to increase its market share over its competitors.
Q4. Do you know about the facilities provided by Angel Broking?

Awareness of Angel Broking Percentage of respondent


services
Yes 36%
No 64%

Awareness of Angel Broking Facilities

36%

yes
64%
No

Interpretation:
Although there is sufficiently high brand equity among the target audience yet, it is to be noted
that the customers are not aware of the facilities provided by the company meaning thereby,
that, the company should concentrate more towards promotional tools and increase its focus
on product awareness rather than brand awareness.
Q .5 Which bank is easily available everywhere?

Company Name Percentage of respondent


Angel 15
ICICI 20
HDFC 15

20
18
16
14
12
10
8
6
4
2
0
Angel ICICI HDFC

Interpretation:-
30% have respondent of Angel Broking Ltd, 30% have respondent of
HDFC, 40% have respondent of ICICI.
Q.6 Which banking Demat account offered you a large no. of services?

Company Name Percentage of respondent


Angel Broking 22
HDFC 10
ICICI 18

25

20

15

10

0
Angel HDFC ICICI 4th Qtr

INTERPRETATION:
44% have respondent of Angel Broking Ltd, 20% have respondent of
HDFC, 36% have respondent of ICICI.
Q.7 Which bank provide you a better email facility?

Company Name Percentage of respondent


Angel Broking 15
HDFC 13
ICICI 22

25

20

15

10

0
Angel HDFC ICICI

INTERPRETATION:

30% have respondent of Angel Broking Ltd., 26% have respondent of


HDFC, 44% have respondent of ICICI.
Q.8 Which company provide a less BROKARAGE rate ?

Company Name Percentage of respondent


Angel Broking 22
HDFC 11
ICICI 17

25

20

15

10

0
Angel HDFC ICICI 4th Qtr

INTERPRTETATION:

44% have respondent of Angel broking ltd., 22% have


respondent of HDFC, 34% have respondent of ICICI.
Q. 9 Which company provide you a large number of product and services?

Company Name Percentage of respondent


Angel Broking 22
HDFC 10
ICICI 18

25

20

15

10

0
Angel HDFC ICICI

INTERPRETATION:-
44% have respondent of Angel Broking Ltd., 20% have
respondent of HDFC, 36% have respondent of ICICI.
OBSERVATION
To study the sales and distribution management and improve the Customer Acquisition
Process by analyzing the consumer behavior, response and mindset towards the product and
services the company offers.
1. Preference of Investment:
Consumers want to invest 75% in Mutual funds, 16% in Bonds, 7% in online trading and 2%
in Derivatives.
2. Awareness on Online Share Trading
72% consumers are aware of online share trading and 28% consumers are not aware of
online share trading.
3. Awareness of Angel Broking
48% consumers are know about Angel Broking and 52% consumers are not know about
Angel Broking.
4. Awareness about facilities provided by Angel Broking:
36% consumers are aware about the facilities provided by Angel Broking and 64%
consumers are not know about the facilities provided by Angel Broking.
5. Availability of Bank
30% have respondent of Angel Broking Ltd, 30% have respondent of HDFC, 40% have
respondent of ICICI.
6. Which banking Demat account offered you a large no. of services?
4% have respondent of Angel Broking Ltd., 20% have respondent of HDFC, 36% have
respondent of ICICI.
7. Better email facility provided by bank
30% have respondent of Angel Broking Ltd., 26% have respondent of HDFC, 44% have
respondent of ICICI.
8. Provide a less BROKARAGE rate
44% have respondent of Angel Broking Ltd., 22% have respondent of HDFC, 34% have
respondent of ICICI.
9. Provide a large no. of Products and services
44% have respondent of Angel Broking Ltd., 20% have respondent of HDFC, 36% have
respondent of ICICI.
10) LIMITATION
 The time constraint was one of the major problems.
 The study is limited to the different schemes available under the Demat account
selected.
 The lack of information sources for the analysis part.
 Geographical locations.
 Extreme variability in MARKET.

11) SUMMARY, CONCLUSION AND SUGGESTIONS

SUMMARY OF LEARNINGS EXPERIENCE


• To get initial success in this field is very difficult. Although the business generation
becomes easier with time as we serve more people who then get added up in the loyal
clientage. Thus time and service are two most factors to get in this field.
• Also the corporate remains a very important segment which gets business in bulk but
retail cannot be ignored which makes your business ticking.
• Customer remains in the pivotal position.

CONCLUSION
Angel Demat Account is better than other Demat account. Angel Broking Ltd. have good
return of investment. A good brand is always welcomed over here people are aware of quality
so they go for ready to spend bucks of money.
At last all conclusion be concluded by that Angel Broking Ltd. is still growing industry in
India
Angel Broking Ltd. account have less brokerage rate .
It provides a security with the use of special type of key.
SUGGESTION

1. The Brand image of Angel Broking Ltd. is good in market but according to customer
satisfaction the company has to provide the better service. And also change the Market
strategy.
2. They should focus on print and electronic media advertisements to make more people
aware about them.
3. They should provide proper guidance to their customers about demat.
4. They should provide should offers and facilities to their customers to increase their
attractiveness about demat.
5. For opening an account they require lots of signatures in a kit, which should be reduced.
ANNEXURE
MARKET RESEARCH QUESTIONNAIRE

DEMOGRAPHIC

NAME:
……………………………………………………………………………………

Address
……………………………………………………………………………………

Phone no:
…………………………………………………………………………………..

Types of business:
…………………………………………………………………………………..

Gender
a. Male
b. Female

Your annual income?


a. 0-4,00,000
b. 4,00,001-8,00,000
c. 8,00,001-12,00,000
d. 12,00,001-15,00,000
PLEASE TICK MARK THE APPROPRIATE
CHOICES
QUESTIONNAIRE

Q1. In which of these Financial Instruments do you invest into?

Shares Mutual Funds Bonds


Derivatives

Q2. Are you aware of online Share trading?

Yes No

Q3. Heard about Angel Broking?

Yes No

Q4. Do you know about the facilities provided by Angel Broking?

Yes No

Q5. With which company do you have your DEMAT account?

Angel Broking ICICI Direct HDFC

Others (please specify)

Q6. Which bank is easily available everywhere?


 Angel broking
 HDFC
 ICICI
Q7. Which banking Demat account offered you a large no. of
services?
 Angel broking
 HDFC
 ICICI

Q8. Which bank provides you a better email facility?


 Angel broking
 HDFC
 ICICI

Q9. Which companies provide a less BROKARAGE rate?


 Angel broking
 HDFC
 ICICI

Q10. Which company provide you a large number of product and


services?
 Angel broking
 HDFC
 ICICI
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Sentence
For closing demat account investors need to fill account closing form. Under closing of demat account investors can
transfer shares through other broker or transferring shares on any other names. Investors can sell shares and then can
collect balance amount cheque. For closing demat account he should have positive net worth and should not have
negative net worth. If he or she has negative net woth then he or she has to make cheque in the favour of the broker
and then only she can close demat account. After closure of demat account investors cannot trade or buy or sell shares
and balance amount will be credited in the customers account. Normally nowadays different broker provides customised
services to the retail investor and to high net worth investor. Nowadays broker provides cheaper brokerage to the retail
investor and to high net worth investor so they do not opt for closure of demat account. Broker also provides stock
trading tips to the investor whenever they feel it is worth putting money in it and they also provide stock details to the
investor through postal delievery of statements to the investor whenever any transaction is done in the account by the
investors. Broker also provides SMS facility to the investor whenever they buy or sell shares as to avoid unauthorised
trade practices. These are the attractive schemes provided by the broker to the investors so that they do not close the
demat account. Investor can close demat account as per his or her wish if investor is not satisfied with the service or
brokerage provided by the broker. Normally reasons for closing demat accounts are closed by the investor on account of
frequent loss on investment or trading activity, less reliable trading tips provided by the stock broker, high brokerage
rate, no exposure towards shares by way of loan against securities, less personal attention towards account holder and
investor normally close account due to high volatility of the market. It is always advisable that trading in equity or in
risky assets should be done with due care and diligence and one must risk factor or one should evaluate risk in the
investment for avoiding trouble and investment should be done with due discipline Investor can close demat account as
per his or her wish if investor is not satisfied with the service or brokerage provided by the broker. Normally reasons for
closing demat accounts are closed by the investor on account of frequent loss on investment or trading activity, less
reliable trading tips provided by the stock broker, high brokerage rate, no exposure towards shares by way of loan
against securities, less personal attention towards account holder and investor normally close account due to high
volatility of the market. It is always advisable that trading in equity or in risky assets should be done with due care and
diligence and one must risk factor or one should evaluate risk in the investment for avoiding trouble and investment
should be done with due discipline Allotment of shares is done through electronic mode as even dividend and even
bonus shares is credited in the demat account. If bonus shares are alloted it will get credit in the demat account and it
will reflect in the system once shares are alloted and if dividend is declared it gets credit in the demat account or it
reflects in the bank account where details are provided to NSDL and even dividend amount is delievered to the investor
by postal delivery. NSDL stands for national securities and depository limited and CDSL stands for Central securities
depository limited. All transactions in BSE and NSE are routed through CDSL and NSDL. It is one of the largest depository
in India. Thus demat account is most conventient way of trading in shares as it is routed through electronic mode. For
example if company has announce bonus shares in the ratio of 1 to 1 then bonus shares and existing hoding will be
equal and this shares gets credited in the demat account and if dividend is declared if one has opted for E.C.S then it will
directly get credited in the demat account or it also get credited in the demat account. Thus demat account is
considered to be easiest way of operating demat account as it is risk free from fraud, manipulation and there is no
possibility of making fake certificate as there is no physical share certificate and shares are credited in the demat
account. For Example investor applies for investing in I.P.O then once shares are alloted it will get credit in demat
account and physical certificate will be there as investment is routed through electronic transaction. An applicant has
the option to seek allotment of equity shares in electronic or physical mode. An applicant wishing to apply opened to
facilitate trading and settlement of demat shares in the stock exchanges connected to NSDL. As on October 31, 2000
1,932 companies signed agreements with NSDL. The demat account is necessary to buy shares. The shares will not
given physically. It will be credited in your demat account. It is easy to buy or sell shares through demat account. Most
of the transactions are being done through demat account. You may open it in nationalized bank, private bank and even
from foreign bank. Investors are eligible for bonus shares and dividend if they are holding shares in physical mode or
through demat account. if it is demat account it will directly get credit in demat account. Whenever you apply for shares
like in IPO etc, Demat account is mandatory. If you are allotted any shares, it will automatically be credited in your
Demat account. Similarly, if you buy shares, no physical certificates are issued nowadays, it will reflect in your Demat
account. Same process is for selling. Pan card is mandatory for opening of Demat account. Demat account allows you to
buy, sell and transact shares without the endless paperwork and delays. It is also safe, secure and convenient. Demat
refers to a dematerialised bank account where actual money is replaced by shares. You have to approach the DPs
remember, they are like bank branches, to open your demat account. Lets say your portfolio of shares looks like 1000
shares of GMR infra it will directly reflect in my demat account instruction for debt instrument. Redemption date: On
redemption, the ISIN associated with the instrument is ed-activated in the NSDL system. Allotment in Demat Form Any
new instrument can be issued directly. An Issuer may offer demat facility for its debt instruments by sending a request
to NSDL detailing the type of instrument, along with a Letter of Intent. On receipt of the request, a tripartite 15 days
from the closure of the IPO. The shares should get credited to the respective bidders de-mat account within two working
days from the date of allotment. The refund orders are also dispatched, the offer must be open for at least three days.
The BRLM declares the issue price before the allotment, which must be completed within 15 days from the closure of the
IPO. The shares should get credited Once a demat account has been started, it is not possible to change the account
name. Online demat account is one of the most convenient way of trading in shares. In this one can buy shares from any
place and from anywhere in the country. In this there is no need to call broker or to approach broker for buying or selling
shares. In this investor can buy shares or sell shares without the help of broker. In this there is just need to avail
password from broker and login ID from stock broker once both these are provided by the broker then one can buy or
sell shares of the company through computer or through laptop even when investor is out of station just investor need to
do put buy or sell order in the computer . Investor need to select at what price he has to buy or what rate he has to sell
shares of the company. It is one of the convenient and attractive way of doing transaction in securities market. For
buying investor need to select bid rate and for selling investor need to select offer rate. Through online demat acount
investor can check high and low price of the shares and investor can check chart or graph of the company. Online has
now becoming popular as most investors prefer electronic mode of transactions as it is convenient way of dealing in
shares.

Report Title: report

Report Link:
(Use this link to send report to https://www.check-plagiarism.com/plag-report/83684c39339645095afbddd256091d557b8ed1656825865
anyone)

Report Generated Date: 03 July, 2022

Total Words: 1438

Total Characters: 8344

Keywords/Total Words Ratio: 0%

Excluded URL: No

Unique: 93%

Matched: 7%

Sentence wise detail:


For closing demat account investors need to fill account closing form.
Under closing of demat account investors can transfer shares through other broker or transferring shares on any other
names.
Investors can sell shares and then can collect balance amount cheque.
For closing demat account he should have positive net worth and should not have negative net worth.
If he or she has negative net woth then he or she has to make cheque in the favour of the broker and then only she can
close demat account.
After closure of demat account investors cannot trade or buy or sell shares and balance amount will be credited in the
customers account.
Normally nowadays different broker provides customised services to the retail investor and to high net worth investor.
Nowadays broker provides cheaper brokerage to the retail investor and to high net worth investor so they do not opt for
closure of demat account.
Broker also provides stock trading tips to the investor whenever they feel it is worth putting money in it and they also
provide
stock details to the investor through postal delievery of statements to the investor whenever any transaction is done in
the account by the investors.
Broker also provides SMS facility to the investor whenever they buy or sell shares as to avoid unauthorised trade
practices.
These are the attractive schemes provided by the broker to the investors so that they do not close the demat account.
Investor can close demat account as per his or her wish if investor is not satisfied with the service or brokerage provided
by the broker.
Normally reasons for closing demat accounts are closed by the investor on account of frequent loss on investment or
trading activity, less reliable trading tips provided by the stock broker, high brokerage rate, no exposure towards shares
by way
of loan against securities, less personal attention towards account holder and investor normally close account due to
high volatility of
the market.
It is always advisable that trading in equity or in risky assets should be done with due care and diligence and one
must risk factor or one should evaluate risk in the investment for avoiding trouble and investment should be done with
due discipline Investor
can close demat account as per his or her wish if investor is not satisfied with the service or brokerage provided by the
broker. (0)
Normally reasons for closing demat accounts are closed by the investor on account of frequent loss on investment or
trading activity, less reliable trading tips provided by the stock broker, high brokerage rate, no exposure towards shares
by way
of loan against securities, less personal attention towards account holder and investor normally close account due to
high volatility of
the market.
It is always advisable that trading in equity or in risky assets should be done with due care and diligence and
one must risk factor or one should evaluate risk in the investment for avoiding trouble and investment should be done
with due
discipline Allotment of shares is done through electronic mode as even dividend and even bonus shares is credited in the
demat account.
If bonus shares are alloted it will get credit in the demat account and it will reflect in the
system once shares are alloted and if dividend is declared it gets credit in the demat account or it reflects
in the bank account where details are provided to NSDL and even dividend amount is delievered to the investor by
postal delivery.
NSDL stands for national securities and depository limited and CDSL stands for Central securities depository limited.
All transactions in BSE and NSE are routed through CDSL and NSDL. It is one of the largest depository in India. (1)
Thus demat account is most conventient way of trading in shares as it is routed through electronic mode.
For example if company has announce bonus shares in the ratio of 1 to 1 then bonus shares and existing hoding will
be equal and this shares gets credited in the demat account and if dividend is declared if one has opted for E. C. (1)
S then it will directly get credited in the demat account or it also get credited in the demat account.
Thus demat account is considered to be easiest way of operating demat account as it is risk free from fraud,
manipulation and
there is no possibility of making fake certificate as there is no physical share certificate and shares are credited in the
demat account.
For Example investor applies for investing in I. P.
O then once shares are alloted it will get credit in demat account and physical certificate will be there as investment is
routed through electronic transaction.
An applicant has the option to seek allotment of equity shares in electronic or physical mode.
An applicant wishing to apply opened to facilitate trading and settlement of demat shares in the stock exchanges
connected to NSDL.
As on October 31, 2000 1,932 companies signed agreements with NSDL.
The demat account is necessary to buy shares.
The shares will not given physically.
It will be credited in your demat account.
It is easy to buy or sell shares through demat account.
Most of the transactions are being done through demat account.
You may open it in nationalized bank, private bank and even from foreign bank.
Investors are eligible for bonus shares and dividend if they are holding shares in physical mode or through demat
account.
if it is demat account it will directly get credit in demat account.
Whenever you apply for shares like in IPO etc, Demat account is mandatory.
If you are allotted any shares, it will automatically be credited in your Demat account.
Similarly, if you buy shares, no physical certificates are issued nowadays, it will reflect in your Demat account.
Same process is for selling.
Pan card is mandatory for opening of Demat account. Demat account allows you to buy, sell and transact shares without
the endless paperwork and delays. (2)
It is also safe, secure and convenient.
Demat refers to a dematerialised bank account where actual money is replaced by shares.
You have to approach the DPs remember, they are like bank branches, to open your demat account. Lets say your
portfolio of shares looks like 1000 shares of GMR infra it will directly reflect in my demat account instruction for debt
instrument. (1)
Redemption date: On redemption, the ISIN associated with the instrument is ed-activated in the NSDL system.
Allotment in Demat Form Any new instrument can be issued directly.
An Issuer may offer demat facility for its debt instruments by sending a request to NSDL detailing the type of instrument,
along with a Letter of Intent.
On receipt of the request, a tripartite 15 days from the closure of the IPO.
The shares should get credited to the respective bidders de-mat account within two working days from the date of
allotment.
The refund orders are also dispatched, the offer must be open for at least three days.
The BRLM declares the issue price before the allotment, which must be completed within 15 days from the closure of the
IPO.
The shares should get credited Once a demat account has been started, it is not possible to change the account name.
Online demat account is one of the most convenient way of trading in shares. In this one can buy shares from any place
and from anywhere in the country. (1)
In this there is no need to call broker or to approach broker for buying or selling shares.
In this investor can buy shares or sell shares without the help of broker.
In this there is just need to avail password from broker and login ID from stock broker once both
these are provided by the broker then one can buy or sell shares of the company through computer or through
laptop even when investor is out of station just investor need to do put buy or sell order in the
computer .
Investor need to select at what price he has to buy or what rate he has to sell shares of the company.
It is one of the convenient and attractive way of doing transaction in securities market.
For buying investor need to select bid rate and for selling investor need to select offer rate.
Through online demat acount investor can check high and low price of the shares and investor can check chart or graph
of the company.
Online has now becoming popular as most investors prefer electronic mode of transactions as it is convenient way of
dealing in shares.

Match Urls:
0: https://www.dictionary.com/browse/broker
1: https://www.scribd.com/document/171368089/DMat-Account
2: https://www.scribd.com/document/322295377/Project-on-Demat-Account-Final
Keywords Density

One Word 2 Words 3 Words

account 7.56% demat account 5.63% credited demat account 1.19%

demat 6.52% credited demat 1.19% demat account investor 1.04%

share 6.37% account investor 1.19% closing demat account 0.74%

shares 6.22% sell shares 1.04% buy sell shares 0.59%

investor 5.04% buy sell 0.89% shares credited demat 0.59%

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