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Real Time Supply Chain Management Co-


Modeling of Totally Supply Chain Solution

CONFERENCE PAPER · MAY 2013


DOI: 10.1109/ICAdLT.2013.6568517

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Real Time Supply Chain Management
Co-Modeling of Totally Supply Chain Solution

Walid Bouzayani Dr. Mohamed Mahjoub Dhiaf


PhD Student, Computer and Embedded System Laboratory Faculty of Economic and Management of Sfax
CES, National Engineering School of Sfax Sfax, Tunisia
Sfax, Tunisia mohamedmahjoub.dhiaf@fsegs.rnu.tn
bouzayaniwalid2000@yahoo.fr

Abstract— The process management benefits from the growth and With extensive development of wireless communication
the development of the communication technology. In fact, the protocols, Ad hoc and mobile technology is often used in new
information technology (IT) provides increasingly more solutions systems. Despite the constraints on processing capacity, energy
for the supply chain management (SCM). For that, the consumption, data processing and security, this technology
information systems (IS) that manage all the activities of the continues to expand. Based on Wireless Networks, several areas
industries must respond with efficiency to all the internal and benefit [1] with a remarkable evolution in the quality of service.
external requirements. In other side, the industry challenges Similarly, systems with a distributed architecture occupy places
increase with complexity and diversification of their process. The in critical new designs of ERP solutions.
internal and external relationships with their environment
provide a huge defy on the information system and the kind of the Despite the diversification of ERP systems, the company
management system. This paper presents an approach for the always tries to adapt to their needs and specifications. Typically,
totally real time supply chain management. We adopt a method these applications have standard modules for process
based on co-modeling of distributed IS architecture and a management and supply chain of the company. Configuration
complex supply chain management. does not lead often to meet exact needs. In addition, the time
management in these solutions is limited which results a
Keywords—Real time; co-modeling; communication; process; reduced flexibility. Hence, the automation of the internal and
supply chain.
external supply chain management seems to be fundamental.
However, the IS should be adopted to leverage the overall
I. INTRODUCTION
performance of the company [2]. Indeed, the collaboration of
For decades, the management solutions undergo many logistics activities between the different parts must be
modifications in order to reply to the industries requirements. performed in good times to increase the service rates of the
The IS must manage with reliability all the process and the various processes.
actors from the supplier to the customer. The classic solutions
of ERP cannot respond with efficiency to the procurement and In this paper, we will adopt an approach based on operating
the internal and external logistic activities. In fact, the and integrating wireless technologies (WSN and RFID) for the
coordination between all the actors and the process remains collection and processing of information in the real-time
limited. solution ensuring better internal and external collaboration of all
stakeholders of the total SCM. To respond at this objective, we
With great attention to the improvement and the progress, will seek a flexible and mobile enabling real-time management
the companies are always looking for the best solutions to of all processes in the supply chain of a company through a co-
monitor and control its processes. The aim is to master the costs modeling activity SCM and IS to converge to the expected
and delays in the first step, and to increase the satisfaction of results.
their collaborators in second step (customers, suppliers, banks,
etc.). II. LITTERATURE REVIEW
Real-time process management is essentially based on A. Supply chain management
architectures and communications technology. However, the IS To ensure better communication within the SCM, A.
that manages these processes have become increasingly Roberto and B. Glenn [7] proposed the LPS solution (Last
complex. This, thanks to the diversification of internal and Planner System) Web-based techniques for time management
external stakeholders and discrimination of the types of information to enhance traditional methods of planning and
information required and the complexity of relationships. For scheduling in the production site. This strategy is based on a
this reason, the IS seek to meet and fulfill all these needs with logistic center (Logistic Center LC) using a distributed
the best triplet: Cost, Quality and Time. production control tool which contains information and
products from all suppliers to distribute in specific projects. This
solution can improve the workflow in the site and consequently The evolution of technologies in industries has gone through
reduce the time and material stocks. the steps overlapping discrete transaction automation, improved
functional activities, cross -activity integration, the integration
To increase the reliability of the SCM, and J. Fischer Kunz of value chains and the optimization of the various activities in
[8] have used information technology (IT) applications through the value chain in real time [5].
VDC (Virtual Design and Construction) simulation POP
(Product, Process and Organization). This solution allows to Wireless Manufacturing (WM) presents the latest industry
simulate how the actual project will be happening. Improving technology (Advanced Manufacturing Technology AMT). In
visibility management SCM, this method faces challenges in the fact, George Q. Huang, YF Zhang and PY Jiang [12] propose a
real-time management of POPs. solution to face the bottleneck of capturing and collection of
field information in real time. This structure allows the
To ensure a complete solution to the constraints of involvement of the supply chain members and wireless
communication, reliability and visibility in the construction of management and real-time activity. The proposed architecture
SCM, S. Cho (2010) [9] introduced an integrated system has three layers: Enterprise Data Repository, Enterprise
combining methods LPS, VDC and real time. The aim of his Application System EAS and Application Explorer. The
research is to increase upstream and downstream of the SCM communication is insured by Wireless Networks.
relationship between demands and supply with the reduction of
waiting times between different parts of the chain (customers D. Wireless communication and process automation
and suppliers). The concept of this methodology is based on the Often, in real-time SCM, RFID and WSN technology are
digitization of each step. At first, a reading of information goods introduced for the management of transportation logistics and
is done through RFID tags and bar code. Then, coloring product and raw materials inventory. Indeed, many researches
(depending on condition of the goods) and quantitation (method in this field whose the aim is to improve the functioning of the
VDC) with registration in the database of the ERP. The different supply chain. The objective is to manage in time the flow
steps of reception, storage and exploitation are escorted by a real information and material through nodes and wireless
time data broadcasting. The reporting is assured also in real time communication systems.
through web sites (LPS) where the 4D plans (3D + time) and
reports are updated and accessible to all the SCM members. In this context, SensorScheme project [10] introduces
wireless technologies (WSN and RFID) in the automation of
B. Real time process management SCM. The "cold chain system" solution is based on the
The 21st century digital economy fueled by globalization monitoring and control of real-time the products conditions
and information and communication technology (ICT) is during transport and storage (temperature, humidity, expiration,
characterized by processing, instant access and dissemination of etc.). To ensure the real-time management, the authors used the
information around the world. The ability of organizations to be Zigbee protocol for communication between WSN. As far as, L.
agile and responsive became increasingly complex, rapidly Gomez, M. Laurent, Ethmane El Moustaine [11, 1] proposed an
changing and interconnected in the global environment. All this integration solution between RFID and WSN to provide a
requires real-time management and coordination of the value complete solution for the identification, control, and monitoring
chain of the company. Management in real time requires the of the entire chain of transport and storage of materials. These
ability to perform transactions through computer networks, the solutions are based on a heterogeneous network architecture
ability to react to situations with expertise and knowledge, and with the constraints and challenges in energy, maintenance and
the ability to leverage business intelligence [3]. flow with limitations in activities of transport and storage.
The notion of real-time processing activity [4], refers to the E. Information System
ability of a system to respond immediately on time when a Throughout the supply chain, the interaction between the
transaction occurs. It is often used in the management of members and the sharing of data is done by the ERP system.
advanced process. Using wireless technology for real-time monitoring of physical
Joseph O. Chan (2007) [3] introduced in the context of and information flows, the workflow in the ERP becomes
"digital economy" a real-time management of the value chain limited. Indeed, only officials are involved in a collaborative
(Real Time Value Chain Management RTVM). It presents the way in this chain. In addition, several constraints are relevant
real-time features for each activity of the value chains. His for these solutions [13]:
proposed model for real-time management is enabled by  Lack of flexibility that frequently requires to adapt all
technologies in e-business (E-Business Value Chain or part of the solution process, and not the reverse.
Management EBVCM), Knowledge Management (Knowledge
Value Chain Management KVCM) and Business Intelligence  Setting complex requiring the use of specific external
(Business Intelligence Value Chain Management BIVCM). The expertise and extended deployment delays.
model of Joseph is an improvement of the one proposed by
Chan, J.O. [6]. It results from an intersection of these three  Additional application development in order to further
dimensions covering all logistics activities of a company by the integrate these solutions with third-party applications.
management and real-time control of operations (production  The required presence of a functional administrator
activities, storage), supplies and services (CRM customer responsible for the proper functioning of the solution.
relationship).
In addition, internal collaboration is limited, which leads to
C. Technology and the industries challenges a partial automation (Workflow) documents and information.

ERP: Enterprise Resources Planning


The improvement and automation process in business are III. STATE OF THE ART
among the major concerns of both leaders, policy makers In the context of the digital economy and business
businesses as managers. These are indeed key levers, not only intelligence, a solution leading to a better internal (process,
to gain business agility and efficiency in decision-making, but process) and external collaboration (customers and suppliers) to
also to better control or reduce costs (processing a folder, a the SCM company remains a big challenge. However,
request, customer care, complex events, complaint...). Similarly, researchers have used ICT to monitor and control real-time data
the integration of more advanced activities within the business and physical flows. The scope is limited to the management of
ecosystem of partners, customers or suppliers, creates storage and transport which leads to a reduced integration in the
interdependencies that requires a review of approaches [14]. company management system. In addition, working on the real-
Indeed, ICT tools are the core of the optimization and time control processes are based on ERP whose access is limited
improvement of the internal and external performance of to selected actors in the supply chain. This leads to a reduced
companies [15]. collaboration and a remarkable assignment of real-time total
The modeling of SCM is based on the existing activities and management process.
process. Thus, a common database and shared management The effectiveness of these ERP has become progressively
integrated business solution remains frozen whose flexibility is squalor and do not meet expectations for industrial real-time
limited. In addition, the total management of SCM is not assured management of all business processes. However, the integration
because of the reduced involvement of the different actors. The of RFID and WSN technologies in ERP is limited and the data
different SCM solutions are almost sharing the global structure flow is not adequately insured.
[9, 12] which shown in figure1.
 Limitation in storage and tracking transport. IV. MODELING OF SOLUTION
To circumvent this problem and manage all processes and
 Dependency of activities (delay, performance). improve internal and external collaboration in the supply chain,
 Information System (ERP) limited to the standards we propose a system based on Ad hoc mobile technology to
modules and lack of flexibility. collect and disseminate real-time information. This, thanks to a
dynamic architecture management solution to fit any business
 SC Modules focus only on the transports, storage and need to manage the supply chain exact time. Communication,
delivery with present a reduced all internal process monitoring and control as well as involvement in the Workflow
management. is provided for all members of the chain. The objective is to
minimize human errors and improve the automation of all
industries process.
With the significant changes and the increasing penetration
of tablets and smartphones in the industry [16], we will use these
platforms to develop the ERP distributed with a decentralized
architecture. This is to replace the existing conventional
solutions and improve more attempts to carry out the mobile
business applications.
A. Co-modeling of real time SCM (RTSCM)
To obtain a dynamic solution, the proposed solution is based
on flexible SCM and the defragmentation of all internal and
external activities of the business processes and sub-processes.
Figure 1. Classic SCM Modeling Then, we propose a dynamic model of management
involving different parts each module covers an activity. The
τi: delay of activity processing
interaction is ensured through a real-time communication in the
αi: internal coefficient of performance different levels of management. The involvement of
stakeholders is ensured through the IS in mobile and dynamic
ϼ i: Process leveraging ad hoc technology and wireless networks.
ɓ: Performance To ensure this, we will adopt a new approach in co-modeling
For n activities in total SCM, the global performance ɓ of SCM and IS based on:
depends on τ, α and the number of process ϼ.  Designing a structure that meets all the constraints for a
solution of Co-modeling information system and
ϼ∑ατ management system.

For an enormous number of process, the total activity


performance of SC decreases.
 Developing an application based on a flexible
architecture to meet the dynamic constraints
collaborative logistics internally and externally.
1) Supply Chain Management Modeling
The totally collaborative SCM shown in figure 2 based on:
 Involving the external parties (supplier, customer, etc.).
 Any modification (add, change or remove process) can
be occurred without affecting the system
 Each process model contains a flexible configuration
 Each process operates independently and changes data
with other process.
 A SCM manager coordinates between all process and
exchanges data in real time with all other actors.
 The non-functional of one process does not affect the Figure 3. Proposed IS architecture Modeling
functioning of the system.
B. Data foundation of Co-Modelded RTSCM.
 All the actors can detect the problems of each process
in the system and can improve the time of resolving its The proposed model of totally real time supply chain
defects. management TRTSCM, figure 4, is built by the co-modeling of
IS and flexible SCM. Each process (SC) modeled as a module
 This approach must be followed by a distributed IS. (IS) is divided to sub-process (components). All the actors and
members of global SCM (internal and external) are implicated.
The real time communication is insured by:
 WSN/RFID with Zigbee protocol for the local
communication.
 Distributed smartphones/tablets within internet/intranet
communication.
 The workflow is automated between all actors and any
modification which occurs must be shared at the time to
the target member.
 All internal process of companies (manufacturing,
logistic, inventory, quality …) can be modeled and
integrated.
 The system provide a fully management of all levels
Figure 2. Proposed SCM Modeling
and involve a real time decision.
To avoid the complexity of this approach, we optimize each
2) Information System Modeling module and its components to obtain efficiency and reliability.
The IS that respond to the proposed approach is a fully Each conceptual process must cover an exact activity
integrated solution. It incorporate the internal and the external maintaining the inter-communication within the system
actors in a could computing system. The RFID and the WSN are activities.
deployed to collect and transmit data around the specific system
configuration of he distributed architecture. The communication architecture takes in account an
adaptive mechanism for wide area and large scale between the
The storage of all data can be in local and/or in could data sensors to the gateway. This presents an axis for the future work.
base.
[4] Ralston, A. & Reilly, E.D. (1983). “Encyclopedia of Computer Science
and Engineering”, 2nd Edition. New York, NY: Van Nostrand Reinhold
Company Inc.

[5] Porter, M.E. (2001). “Strategy and the Internet”. Harvard Business
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of International Information Management Association. 6(1), 115-124.
[7] Arbulu, Roberto. and Ballard, Glenn. (2004). “Lean Supply Systems in
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International Group for Lean Construction, Carlos Formoso and Marton
Marosszeky. 2004 p9.
[8] Martin Fischer and John Kunz (2004),“The Scope and Role of
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february 2004 Stanford University, p 3-16.
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ERP solutions face new challenges » , «Attentes des entreprises pour les
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d’entreprise». Paris, France, Mars (2011) p 2. www.markess.fr.
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validation of all the conceptual approach.

ACKNOWLEDGMENT

The authors thank all those who participated in the


preparation of this article. In addition, they address with
acknowledgement for all who have contributed to improve the
quality of this work.
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