712212, 10:34 PM Look for These Training Trends in 2020 ORGANIZATIONAL & EMPLOYEE DEVELOPMENT Look for These Training Trends in 2020 Exnect increased gamifieation of content, muliple path to career growth By Kathy Gurchiek | January 2, 2020 ‘echnology wil lay 2 big role in personalized, continuous professional development in 2020, and wotkers with strong behavioral skis wil be highly sought attr, aecoreing to precltions from experts inthe learning and development fel No.1: We'l see an inerease in personalized learning experience “This could mean delivering emesiation courses or content Ifa learner struggles ina course of witha specifi topic. We will alzo see Increased gamieation of content Professional taining designers wll take @ page aut of consumer Wed and mobile playbooks to get this done, 2020 wil also bring more user experience [UX] pated approaches that many haven't seen before, Professional training hitpsshwww. she orgresourcesandtoclshr-opics!rganizatonal-and-employee-developmentipageslook-for-these-traningtrends-n-2020 aspx 1a712212, 10:34 PM Look for These Training Trends in 2020 companies need to investin content ang the overall UX they want tobe successful inthe years to come” Kara Hamiton chie people anc culture officer at Smartsheet, predic more organizations willoter their employees multiple career paths and invest In people-manager training —both of which the Belevue, Wash based organization does now. “Unhappy managers do rot have highly functioning teams. We realy nee to offer mutiple paths so [employees] can do whats best for them, inluding not ‘moving into a people manager role simply because that has been the traditional upward career path "We're being very intentional about having multiple racks to career growth and development—paths to go deep into subject matter ‘expertise, as well as career paths’ she Sale This is away rid retain employees in the current job market, which avers the Job candidat, 's OK not tobe 2 people manager its one way to growth, not the only way [SHRM members-only took Developing Employees (ww shim.orgitesourcesandtoalsftools-and samplestoolkitsipagesidevelopingemployees. sp) No. 2: The teeh industry wil take the lea In taining. AP RBH re tecnoiogy sectors doing a great jb in traning recent college graduates and placing them into professional roles, and weit see ths become more popular in 20207 Martine said "There are a number of companies thal are employing recent graduates, paying them salaries and proving bene to train them in the latest technologies, development or data science skl sts, and then stating ther at thelr llent sites. They aso provide ongoing professional coaching fer them so that their clients are confent they are receiving ahigh-qualty employee, albeit a contract ‘employee. Its an innovative model that removes a lot ofthe friction inthe education and training space’ No.3: Tech upskiting will reduce displacement amilton thinks teaching employees “no-code" technological platforms wil recuce he IkelIhood of knowledge workers being replaced by automation, because the platforms will ve these employees time to work on more meaningful and efiient problem-sobing “There is a sense thal employees will get displaced [by technology), which we don't believe to be true, Humans create technology, and We can all benefit tom that, ahd it aces tothe sense of meaningtl work? she sad "Any knowledge worker has the capabilly a thelr fingertips to create their own automation and workflow without Torin partnership ‘ith IT she sal "For the actual worktiow you're creating .. youre in an interface where you ean apply your knowledge very dvecty™ That jibes with ADP's view ofthe future "We are seeing a business-rical convergence of technology and data inthe workplace said Don Weinstein, ADP’ corporate vice president of global product and technologyin a news release. Cloue-natve platforms will require less technical fluency trom users allowing them to tallor worker experiences and create their own htpsshwwa: hrm or) sourcesandtoclsr-lopics!organizatonal-and-employee-developmentipagesooktc hese traning trends-n-2020 aspx 24712212, 10:34 PM Look for These Training Trends in 2020 “In 2020, companies willoo to leverage customizable tech solutions that meet the needs oftheir organization, heir teams and their workers to provide a more engasing and productive work environment” he sal ‘And Allanta-based Randstad US. identifed upskiling as an urgent employee demand and a trend it expects will shape the world of ‘work in 2020, Companies must particulary address the expectations that Millennials and members of Generation Z have about leaning {and growth onthe job, It said, and develop meaningful aining programs not only for skilsertieal te business now, but alse for those that wil mater inthe future. No. 4: Continuous professional learning will outpace one-of training ADIs to22vs fase acec society t's important for professionals to keep ther skls up-todate’ said Joe Mille, vice president of learning design and sirategy at BenchPrep. Miler foresees organizations implementing leaning components inte a curiculum to make the training stick with employees, “For example, after passing a eertiation exam, an employee would stil engage in occasional learning activites over an indefinite Period oftime within that. eres subject matte to maintain mastery. The previous one-off traning programs," such as @ one-day workshop or afew hours of a taining session, "ose their effectiveness i hat contents not reinforced and constant nature” Employers will put time and resources inta developing ditferent training programs or implementing upekling intiatives in 2020, toretain employees and grow internal talent for jobs of the future, according to Jel Chavez, group president, Randstae professional staffing group, "While tracitonal upsaling programs include things Ike lectures, webinars, neh-aneleains or anline courses, the most effective traning wil utlze technology. Online gamifcation platforms, fr example, otter employees 2 personalized, talored learning experience hich better engages employees” No. 5: Power skis wil reign supreme, to address in 2020, sais Wil Foussie, CEO and co-founder of AceUp, a Boston-based tale 1 increased emphasis on behavioral skils—slzo known 2s power sl or soft slls—wil become a top prionty for companies sanagement platform offering personalized executive coaching, He pointed to an IBM repor that showed behavioral skils dominate the Ist of core competencies that Global executives seek in employees (ntipesiuvnviam con/downloadsicas/EPYMNBJA), supplanting technical skis forthe frst time, “Employees at all levels across the organization will ned to teskil and upskil ther power skis to successfully manage an operate in teams that are conttonting the rapidly changing workplace landscape!” htpsshwwa: hrm or) sourcesandtoclsr-lopics!organizatonal-and-employee-developmentipagesooktc hese traning trends-n-2020 aspx 3712212, 10:34 PM Look for These Training Trends in 2020 HR DAILY NEWSLETTER News, tends and analysis, as well as breaking news alerts, to help HR professionals do thelrjobs beller each business day Email Address CONTACT US (WWW.SHRM.ORG/ABOUT-SHRM/PAGES/CONTACT-US.ASPX) | 800.283.SHRM (7476) » 2022 SHRM. All Rights Reserved ‘SHRM prondes conan asa sence tots readers and members Ideas neo legel evi an eanolgutenee the scuray or sutbilyof conten «pater Disclaimer (www.shrm.org/about-shrm/Pages/Terms-of-Use.aspx#Disclaimer) hitpsshwww. she orgresourcesandtoclshr-opics!rganizatonal-and-employee-developmentipageslook-for-these-traningtrends-n-2020 aspx 4a